Official

Accepted

Unanswered

Advanced Filters

Search Results (47)

Relevance
Selected Relevance
When can I download my 2025/26 Membership NFC pass?

Your ALL RED Membership NFC pass should be available to download 72 hours after you have purchased Membership. For information on downloading your NFC pass please view the guide here. You will need to download your Membership pass in order to enter the stadium and also get your retail discount in st

Knowledge base article

Season 2025/26 | Can I change my Membership type?

If you have purchased the wrong membership type, please contact Supporter Services within the 14-day refund period. A refund will be processed and you can then purchase another All Red membership type.

Knowledge base article

Can I purchase All Red membership via LFC Retail?

If you live in the UK, you can currently purchase All Red Full and Light membership via the LFC online store. We expect to have all membership products available globally via the online store and via UK based LFC Official Retail stores from mid-July. You can also purchase All Red membership via the

Knowledge base article

My Membership discount isn't being applied to my order - what should I do?

There are a number of different reasons why your Membership discount may not have been applied at checkout, which can be found below: Do you have an active Membership? Membership discount will only be applied if you have an active Membership for the current season. To check if your Membership is act

Knowledge base article

How do I activate my Membership discount on the Official Liverpool FC Store?

To access your Membership discount, you need to link your Membership to your Official Liverpool FC Store account. After doing this, you will automatically receive your 10% discount on every qualifying purchase you make during the season. To link your Membership, follow these steps: Go to My Account

Knowledge base article

When will my All Red membership pack be dispatched?

Membership packs are being dispatched from June onwards. Once your pack is dispatched you will receive an email to confirm this. You can check the status of your membership pack here .

Knowledge base article

What is the maximum spend limit on my Membership retail discount?

You can use your 10% discount on a total of £750 worth of products throughout the season. This means the total discount available for the season is £75. The £750 can accrued be across one or multiple orders, throughout the season. The season runs from 1st June to 31st May each year. Any additional p

Knowledge base article

How can I update the email address associated with my Membership account?

You can update the e-mail address on your Membership account by logging into My Account. New Memberships must be created with a unique email address that isn't used on any other registered account. Existing Memberships that are being renewed may continue to share email addresses.

Knowledge base article

How do I access my Stadium Tour and Museum Membership discount?

If you hold one of the following Official Membership types, you can benefit from discounts on our Stadium Tour and Museum: Premium Membership Full Membership Mighty Red Membership Red Squad Membership Teen Red Membership Where do I find my discount code? ​ Your Stadium Tour and Museum discount codes

Knowledge base article

How do I access my Stadium Tour and Museum Membership discount?

If you hold one of the following Official Membership types, you can benefit from discounts on our Stadium Tour and Museum: Full Membership Light Membership International Membership Mighty Red Membership Red Squad Membership Teen Red Membership Where do I find my discount code? Your Stadium Tour and

Knowledge base article

How to reset your Membership password

Problems receiving your password reset link It’s best to use Google Chrome on a PC or a laptop to change your password instead of using mobile/tablet browsersIf your email service has a Safe Senders feature, please add tickets@fans.emails.liverpoolfc.com to your safe sender’s list. If you don’t have

members area

password reset

membership

Knowledge base article

How do I update the address on my Membership account?

You can view the address we have linked to your Membership account by logging into My Account and viewing the My Profile section. You can change the address on your account in the 'Edit Details' section. Please note: if you have been through the Fan Update process, you will not be able to edit your

Knowledge base article

How do I redeem an All Red Membership gift voucher for season 2025/26?

​ To activate your voucher, follow the simple instructions below; ​ Visit www.liverpoolfc.com/membership/join If you have a Supporter ID from a previous season, ‘LOGIN’ and continue. If not choose ‘SIGN UP’ and complete your details as instructed. Select the All Red membership you have Add to basket

Knowledge base article

I am on auto-renewal for ALL RED Membership, can I change this?

To check if you are on auto-renewal, you can login to My Account . ​ ​Click your initials in the top right corner. Select 'Membership' from the drop-down menu. Tick the Membership type you have. Click the red ‘Manage Auto Renew’ button If you’re on Auto-Renew, there will be a tick in the Auto-Renew

Knowledge base article

I am a current ALL RED Member, when will this expire?

ALL RED membership is seasonal. Current 2025/26 ALL RED memberships will expire on 31st May 2026.

Knowledge base article

How will I get the discounts in LFC Retail stores and Museum & Tour centre?

To receive the discounts you are entitled to, you must show your NFC pass. For details of all Season Ticket and Membership benefits, go here.

Knowledge base article

How can I purchase All Red for season 2025/26?

You can purchase an All Red membership for season 2025/26 here.​

Knowledge base article

Why am I being asked to complete Multi-Factor Authentication?

All fans who have purchased Tickets or a Membership will be asked to do Multi-Factor Authentication. This will help us protect your account and make it more difficult for bots to access tickets.

Knowledge base article

How do I download my NFC pass for the season?

New Season Ticket holders and Members can go here for a step-by-step guide. A full video guide on how to use NFC is also available. N.B. If you have renewed your Season Ticket or Membership for the new season then you existing NFC pass with automatically update a week or two before the first home Pr

Knowledge base article

Can I forward an adult ticket to a concession and vice versa?

Yes, you can forward a ticket to eligible supporters on your Friends & Family list, who have either an All Red Membership or General Admission pass for 2025/26, and do not have a ticket on their account for the fixture being forwarded.

Knowledge base article

© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.