Official

Accepted

Unanswered

Advanced Filters

Search Results (18)

NAME
Selected NAME
Can I download a junior's NFC pass to my phone?

Yes, as we understand that some junior supporters will not have a phone. Therefore if you log into their account on your phone, you can download the NFC pass to your phone as the accompanying adult. This means you will have multiple passes on your phone.When you approach the turnstile, select your j

Knowledge base article

GPay cannot be downloaded to your Android device

If your country does not allow GPay to be downloaded on your Android device, please attend the Ticket Office on the day of the match where a member of staff will be able to help with access to the stadium. Please bring a valid photographic ID (passport / drivers licence / UK Citizens Card)Please not

Knowledge base article

How do I download my NFC pass for the season?

New Season Ticket holders and Members can go here for a step-by-step guide.A full video guide on how to use NFC is also available.N.B. If you have renewed your Season Ticket or Membership for the new season then you existing NFC pass with automatically update a week or two before the first home Prem

Knowledge base article

How to refresh your NFC pass to show the next match or update seat details

Ticket details will normally automatically appear on your pass no later than 48 hours prior to each match. If your ticket details have not appeared/updated by this time, or we contact you and tell you that your pass needs to be updated, here's how you can manually refresh your pass to show the

Knowledge base article

How will I access the stadium if I do not have a compatible smartphone?

There are two options for accessing Anfield if you don't have an NFC-compatible smartphone.1. Stadium Access CardBest option for children, or for adults regularly sitting with a Friend & Family member​Season Ticket Holders and Members who do not have a compatible smartphone can request a Stadium

Knowledge base article

How will I get the discounts in LFC Retail stores and Museum & Tour centre?

To receive the discounts you are entitled to, you must show your NFC pass. For details of all Season Ticket and Membership benefits, go here.

Knowledge base article

I can't find Apple Wallet on my iPhone?

From iOS version 16.1 onwards, it's possible to remove Apple Wallet from your iPhone.If you can't find your Apple Wallet, go to the App Store on your phone and search 'Apple Wallet'. If you have removed it by accident, you will have the option to install it again shown on the screen.

Knowledge base article

I have purchased hospitality tickets. How do I access the stadium?

Once the fixture date and time has been confirmed, your matchday NFC pass will be available to download within My Account. We will also notify you by email around a week before the match, and send instructions on how to download your NFC pass and how to distribute your other ticket(s) to your guests

Knowledge base article

NFC Mobile Ticket Access for Android

Here's everything you need to know about accessing Anfield using your NFC mobile ticket. You can read the guide online below, or you can download a copy of the guide at the bottom of this page.How do NFC mobile tickets work?An NFC Pass (Near Field Communication) is a digital ticket that is stor

Knowledge base article

NFC Mobile Ticket Access for iPhone

Here's everything you need to know about accessing Anfield using your NFC mobile ticket. You can read the guide online below, or you can download a copy of the guide at the bottom of this page.How do NFC mobile tickets work?An NFC Pass (Near Field Communication) is a digital ticket that is stor

Knowledge base article

NFC troubleshooting for Android phones

If you are having trouble downloading your NFC ticket from your account page or from an email, we recommend you try these troubleshooting steps, as they may solve your issue:1. Do you have Google Pay installed, up-to-date, and completely set up? You can download it your phone from the Google Play St

Knowledge base article

Premier League Away fixture NFC trial FAQs

How will supporters be selected for the digital NFC trial?The trial will apply to those supporters who choose to purchase tickets in a specific block. All other tickets will be issued as paper tickets. Details of the block(s) selected will be added to the ticketing site before you purchase your tick

Knowledge base article

The 'download pass' button in my Ticketing account is greyed out

If you are a new Season Ticket holder or Member the button will stay greyed out until a week or two before the first home Premier League match of the season. Please log in and download your pass at this time. You do not need to have it downloaded in order to buy tickets. It could also be greyed out

Knowledge base article

Top NFC FAQs

We have collected the most frequent questions from supporters about NFC ticketing in one place, to help you find the information you need. Click on any of the questions above to jump to its answer. 1. How do I download and open my NFC ticket on an Apple phone? We have a step-by-step guide on how to

Knowledge base article

What devices are compatible with NFC?

Most Android/Google phones and iPhone 6 and above are compatible with NFC technology. Please ensure that you are using the most up-to-date software on your device.If you are using an Android/Google phone, you need to make Google Chrome your default browser to download your pass. This can be download

Knowledge base article

What do I do if my NFC pass shows as expired?

Follow the instructions below if your pass has expirediPhoneOpen your Apple Wallet appTap on the "View Expired Passes" text (you might need to scroll down if you have lots of passes in your wallet)Supporters need to unhide their NFC pass if it has dropped into their expired passes, or it won't reapp

Knowledge base article

Why am I being blocked?

The LFC ticketing website is constantly targeted by Bots. To protect genuine fans who are trying to purchase tickets, we have introduced Bot protection. To avoid being blocked, please follow these steps:When using an iPhone:Go to Settings >> Select your name from the top >> Go to iCloud

Knowledge base article

Will I need to show photo ID at the stadium on match day, as well as my NFC pass?

Season Ticket Holders and Members will be subject to random ID checks; we therefore advise that you bring valid photo ID (passport / drivers licence / UK Citizens Card) with you to each game.

Knowledge base article

© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.