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When shopping online how can I be sure I'm ordering from the Liverpool FC Official Store?

Liverpool FC have recently received complaints and returns from supporters who have purchased counterfeit products online. To protect yourself when shopping online, we advise: Check the domain name of the website you are shopping on. The only Liverpool FC Official Store is https://store.liverpoolfc.

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Knowledge base article

How do I close and reload the Official Liverpool FC Store app (Android & iOS)?

Why this matters? ​ Sometimes when the official Liverpool FC store is under maintenance, we will activate a maintenance page to provide key updates to the app and improve the overall shopping experience for our fans. ​ Once the maintenance period is over we will remove the maintenance page at which

Knowledge base article

2026/27 Season Ticket Usage Policy FAQs

If I can’t attend a Premier League home fixture, what options are available to me? ​ Option 1 - Return your ticket to the Club using the Ticket Exchange Option 2 - Forward your ticket to registered Friends or Family change ​ My circumstance have changed and I may not be able to attend the minimum of

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I am a disabled Season Ticket holder/member. Can I return my seats via the Ticket Exchange?

​Disabled Season Ticket holders and members are able to return their tickets via the Ticket Exchange. Follow the online Ticket Exchange release instructions. Alternatively, you can phone the Disability team on 0151 264 2500. If a disabled Season Ticket holder attends the match with a personal assist

Knowledge base article

I am on the Season Ticket Waiting List, when will I be notified if I am going to be offered a Season Ticket?

Those supporters next on the waiting list will be contacted by Liverpool FC should an offer become available. ​ Go to my​​ account to ensure that your contact details are correct so you don't miss out on important updates and reminders. ​ To check your position on the Season Ticket Waiting List, log

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The season ticket waiting list is currently closed, when will it reopen?

There are no plans to open the Season Ticket Waiting List at the moment, any updates will be announced online.

Knowledge base article

I have renewed my Season Ticket and received a confirmation email, but when I log in online it still says 'Not Renewed'?

Please don't worry. The status of your Season Ticket on your 'My Account' will be updated before the new Season begins. If you want to retain proof of renewal in the meantime, just hold on to your confirmation email.

Knowledge base article

Why can’t I have multiple entries on the season ticket waiting list?

As part of the Fan Update process, which was introduced to ensure we hold accurate, up‑to‑date information about who is using a season ticket to access Anfield, each application must be registered to one supporter. Therefore, all details submitted for the season ticket waiting list must belong to th

Knowledge base article

Season Ticket Auto Cup Scheme FAQs

Will I need to meet eligibility criteria to join the Auto Cup Scheme for the 2026/27 Season? ​ Yes, full eligibility criteria will be announced ahead of the auto cup scheme enrolment. Where can I find details about joining the Auto Cup Schemes, including eligibility criteria? ​ You can read more det

Knowledge base article

Will I be able to use the Ticket Exchange this season if I am unable to attend some games?

Both season ticket holders and members can use the Ticket Exchange to re-sell their seat for Premier League home games only. ​ There is no Ticket Exchange for home cup games. If you are unable to attend a cup game, you have the option to forward your ticket to your registered friends & family.

Knowledge base article

Season Ticket Finance FAQs

How do I apply for finance to pay for my Season Ticket? ​ Select the V12 Finance option at the checkout page and you will be automatically redirected to the V12 Finance website to complete your application. Please note, you must complete your finance application within 45 minutes. What information d

Knowledge base article

Where can I find Season Ticket Terms & Conditions?

Season Ticket terms and conditions can be found here.

Knowledge base article

If I choose to purchase my Season Ticket but cannot attend a game, can someone else use my ticket?

Yes, there are two options available to you: Return your seat for re-sale via the Ticket Exchange. Use Ticket Forwarding to forward your ticket to one of your registered Friends & Family. ​ Please read full details on our new Season Ticket usage policy ‘Every Seat, Every Game’ which has been introdu

Knowledge base article

How much are 2025/26 LFC Women's Match and Season Tickets?

All information relating to 2025/26 LFCW tickets and season tickets can be found on the LFCW Ticketing Section of the website. ​ Season Ticket ​ Adult - £70 Young Adult (17-21) - £35 Junior (0-16) - £20 O65 - £35 ​ Disabled Season Ticket Prices ​ Adult - £40 Young Adult - £26.25 Junior - £15 O65 - £

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I am a Member/Season Ticket Holder and I’m not receiving the email notifications about new issues of the eMagazine. How can I receive them to my inbox?

The most likely reason is that your contact preferences are either not up-to-date or you have opted out of marketing communications. Please log in to your ALL RED account here, then: On a computer ​ Hover your mouse over the Your Name (My Account) text in the top-right of the page Choose 'Personal d

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How and when can I renew my Season Ticket?

Click here for full details on renewing Season Tickets.

Knowledge base article

How do I transfer the ownership of my Season Ticket to a close family member?

Start the process to transfer the ownership of your Season Ticket. ​ Please ensure you review the policy requirements before submitting a request.

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Season Ticket pricing by age

The pricing is based on age as of 1 August 2026. The structure is as follows: ​ Aged 16 and under: Junior rate Aged 17–24: Young Adult rate Aged 25–64: Adult rate Aged 65 or over: Over 65 rate ​ If you currently hold Adult/Junior Season Tickets in the family section and the junior will be 17 by 1st

Knowledge base article

What are my retail discount benefits for season 2026/27?

If you are an All Red Full, Light or Junior member or a men’s, women’s or hospitality season ticket holder, your benefits give you access to the following retail discount across the season: ​ 10% discount in Liverpool Football Club official UK based stores and online. There is a £200 discount cap ac

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Can I buy a disabled supporter Season Ticket?

There is a waiting list for all season tickets. This list is currently closed due to high levels of demand and is unlikely to open in the foreseeable future. ​ Any further announcements will be made on our website.

Knowledge base article

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