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How do I request permission to film at Liverpool Football Club sites?

If you are a professional media organisation and wish to film at Anfield or any other LFC site, please click here to access the filming permission form and submit your request. Please ensure you provide all of the required information and accompanying documents, as your request will not be processed

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Club & Corporate Information

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Can I request a message or gift for a special occasion?

We receive a huge amount of requests from supporters and their friends/family, and because of this we regret we just can’t accommodate the following: ​ Greetings cards or certificates for special occasions/seasonal greetings Player autographs, meetings or personalised video messages. We receive so m

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Fan Mail & Special Requests

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How do I submit a request to use the Club crest or logo?

If you wish to use the club name, crest, logo or any other Liverpool Football Club image on a commercial product, please forward your request to licensing@liverpoolfc.com. If you have a request to use the crest, logo or any other image or content on an individual basis then please email brand.protec

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Fan Mail & Special Requests

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How can I make a special request for a person dealing with difficult circumstances?

Please use the Contact Us page to send us your request, including full details of the person involved and their circumstances. Before you do, please read the below and bear this in mind before sending us a request. In the past few months we have had an overwhelming amount of requests, and because of

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Fan Mail & Special Requests

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Can I have my forwarded ticket returned back to me?

In exceptional circumstances, the person you have forwarded your ticket to is able to submit a request to return the ticket back to you if they can no longer attend. ​ The form to request a ticket to be returned to the sender is available in your My Account. ​ Requests will be reviewed within 24 wor

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Ticket Forwarding

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How do I submit Fundraising or Charity Requests

Liverpool Football Club focuses its support on the club's own charity, the Liverpool FC Foundation, which helps 20,000 young people every year, many of who are based in Merseyside. In addition our Foundation also works alongside three local charities to help support and deliver shared ambitions. The

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Fan Mail & Special Requests

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Is Ticket Forwarding available for Premier League and Cup competitions?

Ticket Forwarding is in place for Premier League home and Cup home fixtures. Cup credits will not be transferred or lost for home Cup fixtures for season 2026/27, they will stay with the supporter who purchased them.

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Ticket Forwarding

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I am a disabled supporter, can I purchase hospitality tickets?

There are some hospitality packages with access to wheelchair bays. For more information on availability, or if you have a specific access request due to your disability, please contact our Hospitality team.

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Access to Tickets

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How can I book a storage space for my mobility aid?

If you need to store a mobility aid for an upcoming game, you will need to request a space in one of our storage pods. Requests can be made by Supporter Services. ​ See the permitted aids we are able to store: ​

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Stadium and Facilities

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How does Ticket Forwarding work for European away fixtures?

​​Ticket Forwarding will be available on a trial basis for European away fixtures. ​ Full details of the new trial will be shared via email ahead of the first Champions League away fixture going on sale however, we can confirm that the credit will remain with the original ticket owner if the ticket

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Ticket Forwarding

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How do I find and join my OLSC on ALL RED Rewards?

Once logged in, tap on the Supporters Club icon. If it does not already appear, search for your OLSC. The name will be OLSC and then the location of your Club. Once found tap on the OLSC. Tap on Request to Join Group. Your request will then be waiting to be verified by the admins of your OLSC. Once

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All Red Rewards for Official Liverpool Supporters Clubs (OLSC)

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Why are tours not available for the dates I am looking for?

Stadium Tours are made available to book on our website approximately 6 - 8 weeks in advance, upon fixture confirmation. ​ If there are no tours showing as available for the dates you require, please keep checking the website here . ​ Some dates may be unavailable due to potential matches, or for ev

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Booking a Tour

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Does a supporter on my Friends & Family List need an All Red membership for me to forward a ticket to them?

Supporters do not require an All Red membership in order for a ticket to be forwarded to them. ​ They will need to have a General Admission NFC Pass downloaded to their device,

Knowledge base article

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Ticket Forwarding

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How do I submit a message to be included in a match programme?

Please email your request to lfcprogramme@reachsport.com with the message, a photograph (if required) and which matchday programme you would like this to appear in. ​ Please note due to the high volume of requests it may not be possible to accommodate your request in the requested programme.

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Fan Mail & Special Requests

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I have requested to join, but not been accepted yet, what should I do?

Please be patient, the verification process relies on an admin from your OLSC to log in a review each and every fan who have submitted to join the group.

Knowledge base article

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All Red Rewards for Official Liverpool Supporters Clubs (OLSC)

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Student Information

We receive an extremely high number of requests from students looking for specific information about the Club for research purposes. Unfortunately, due to the volume, we are unable to respond to every request with individual answers providing the level of detail required. Liverpool Football Club has

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Fan Mail & Special Requests

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What happens to the match credit if a ticket is forwarded?

It varies depending on the competition. For Premier League home fixtures, both the supporter who forwards a ticket and the receiving supporter will not earn a match credit. ​ However, for European away, Cup home and any tickets bought through the Auto Cup Scheme (ACS), only the supporter who forward

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Ticket Forwarding

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User Guide

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Contact Us & Club Information

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Do you need to be an All Red member to be forwarded a ticket?

Supporters who are receiving tickets will need to either be an All Red Member or have downloaded a General Admission NFC pass, in order to receive the ticket and be able to access the stadium. No credit will be applied for a Premier League home fixture if the seat forwarded was originally a Season T

Knowledge base article

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Ticket Forwarding

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Why can't I forward my ticket?

There are three main reasons you may not be able to forward a ticket: ​Ticket Forwarding isn’t available or accessible. It’s usually open a week before games and may be temporarily unavailable during high-demand sales, queues, or ballots. The supporter receiving isn’t eligible. The supporter must ha

Knowledge base article

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Ticket Forwarding

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