Why can't I forward my ticket?
Updated
There are three main reasons you may not be able to forward a ticket:
Ticket Forwarding isn’t available or accessible. It’s usually open a week before games and may be temporarily unavailable during high-demand sales, queues, or ballots.
The supporter receiving isn’t eligible. The supporter must have a valid All Red membership or General Admission NFC pass, must not already have a ticket for the match.
The ticket can’t be forwarded. Some tickets from certain sales such as the Additional Members sale, Local Members sale or Local General sale are non-transferable, and tickets can’t be forwarded back to the original Season Ticket holder.
Read more information on how to forward a ticket.
Alternatively, you can use the Ticket Exchange to return your seat. This is only available for Premier League home games.