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Is there anywhere to leave luggage or bags?

No Bags are permitted on the Tour, in the Museum or in the stadium, and there are no bag storage facilities available. Small bags (A5 paper size or smaller), carrying hygiene products and/or medicines, or club shop bags carrying purchases from the retail store, are the only exception.​You are likely

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How do I add or remove a Friend or Family Member to my Membership account?

We have a full guide here on how to view, add and remove Friends and Family members. If you do not have a Supporter ID number then you should register with our online ticketing service before following this guide.Important - restrictions on adding to your Friends and Family list within the season​If

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LFCTV Subscription Information

You can subscribe to LFCTV on Sky if you live in the UK or Ireland, and also on Virgin Media if you are in the UK via our LFCTV page.If you are overseas then access to the channel is available online via the club's video on-demand service LFCTV GO.The subscription costs £7 per month (€9 per month in

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VAT, customs and import charges on orders for delivery outside the UK

VAT (Value-Added Tax) on LFC products​The price you see on our website is the same for all customers and countries, regardless of the value-added tax policies in the country you are buying from. We ship to over 190 countries globally so do not have country-by-country pricing.LFC doesn't operate

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How can I update the email address associated with my Membership account?

You can update the e-mail address on your Membership account by logging into My Account. New Memberships must be created with a unique email address that isn't used on any other registered account. Existing Memberships that are being renewed may continue to share email addresses.

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In Store Order FAQs

What happens if after placing my order I want to change my items or delivery address? ​Once you've placed your order, we can't change any details. If you no longer need something you ordered, you can return the item(s) to the store with an itemised till receipt for a refund.How do I track

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How much is an LFCTV GO Subscription?

Subscription to LFCTV GO costs £49.99 for an annual subscription or £4.99 per month. For further information and to subscribe please click here.Use code GOFREE2023 to get one month free . You can also register for free to access the free content and live match audio commentary.

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What do I do if my NFC pass shows as expired?

Follow the instructions below if your pass has expirediPhoneOpen your Apple Wallet appTap on the "View Expired Passes" text (you might need to scroll down if you have lots of passes in your wallet)Supporters need to unhide their NFC pass if it has dropped into their expired passes, or it won't reapp

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Can I amend or cancel a Stadium Tour booking?

If you need to change or cancel your booking, please contact us here . We can accept cancellations as long as a minimum of 24 hours’ notice is given. Please note: For late arrivals, we would try our best to accommodate you should there be any spaces available on a later tour. However,this is subject

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How long does The LFC Stadium Tour take?

The duration of a guided LFC Stadium Tour is approximately 75 minutes.​During busy periods, including around match days and during school and public holidays, we operate a self-guided tour where you can experience the tour and go around the route at your own pace. ​All LFC Stadium Tour tickets inclu

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NFC Mobile Ticket Access for Android

Here's everything you need to know about accessing Anfield using your NFC mobile ticket. You can read the guide online below, or you can download a copy of the guide at the bottom of this page.How do NFC mobile tickets work?An NFC Pass (Near Field Communication) is a digital ticket that is stor

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Does LFC send Birthday/Wedding cards to fans?

Unfortunately, we are unable to have cards signed by the players for special occasions, as priority is given to charitable causes.

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Can I get a trial with LFC?

Liverpool Football Club has an extensive worldwide scouting network to identify future players. Trials are by invitation only and we are not able to look at any requests by email. At no stage will any trialist be asked to pay money in advance or be required to fill a form in to return to the Club.

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I am visiting Anfield on a non-matchday. Where can I park?

If you are visiting Anfield, you can park in the Sir Kenny Dalglish Stand car park. The entrance is on Walton Breck Road, L4 0RE.Parking here is free of charge and the area is manned by members of our security staff. All vehicles will be searched at the entrance to the car park.If you are visiting f

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What is Liverpool's flag and banner policy?

It's important to follow the rules of the governing bodies of football and ensure that safety remains the number one priority for all supporters who come to Anfield. The current LFC flag policy is that commercially produced flags under 2m x 1m with a small pole (less than 7mm diameter and less

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Where can I park on a match day?

There is very little parking available near to the Stadium. We strongly advise where possible that attendees utilise public transport to travel to Anfield Stadium and use the bus services provided from Liverpool City Centre.​There are a number of City Centre pay and display car parks that operate 24

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What time should I arrive?

Participants should arrive 30 minutes prior to the scheduled abseil slot (the time should be on your ticket). Arriving after the scheduled start time means you may not be able to abseil and will not be entitled to a refund. There will be no compensation paid for consequential losses or other expense

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I live outside the UK - why am I not able to order some products to my country?

Because of shipping and import restrictions, we can't deliver some products to countries outside the UK or Europe. Here are the restrictions:Products classed as food or drink cannot be shipped to addresses outside the EU. This includes items like our souvenir chocolate bar and chocolate coins.Liquid

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Can I amend or cancel a pre-order item?

Pre-orders cannot be amended due to the large volume of orders we process. We are also unable to split any orders that include pre-order items. All items ordered with a pre-order item will be despatched together in the 'week commencing' date for that item. If you've ordered something you no longer w

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Champions Wall at Anfield FAQs

The final panels have been installed and the Champions Wall at Anfield is now complete.To view the FAQs for the Champions Wall at Anfield, head to Photomosaic wall (liverpoolfc.com)and click on the FAQs link at the very bottom left of the page.If you have a query regarding the Champions Wall please

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© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.