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Are there any squad number changes I should be aware of pre-purchase?

There are no LFC Mens or Womens first team squad number changes scheduled alongside the reveal of this season’s Home Kit.

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Can I amend or cancel a pre-order item?

Pre-orders cannot be amended due to the large volume of orders we process. We are also unable to split any orders that include pre-order items. All items ordered with a pre-order item will be despatched together in the 'week commencing' date for that item. If you've ordered something you no longer w

lfc2000

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Can I amend or cancel an order?

Please make sure you have checked your order and delivery details before you place your order.Once you have placed your order and it is passed to our distribution centre, we can't make any changes or cancel your order. This includes changing the delivery option, delivery address and payment met

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Can I purchase a long-sleeve outfield jersey?

Long sleeve versions of the LFC Nike Jersey will not be available for the 24/25 season as these products are no longer being produced by the manufacturer.

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Can I return an item for a refund or exchange?

Returning something you ordered online​If there's a problem with an item you ordered (it's damaged, faulty, or we sent you the wrong item), you can return it to us for a refund. Please contact us for further information. You can also return some unwanted products, but exclusions apply - f

lfc2000

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Champions Wall at Anfield FAQs

The final panels have been installed and the Champions Wall at Anfield is now complete.To view the FAQs for the Champions Wall at Anfield, head to Photomosaic wall (liverpoolfc.com)and click on the FAQs link at the very bottom left of the page.If you have a query regarding the Champions Wall please

champions wall

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Do I qualify for a discount?

Official LFC Members and season ticket holders continue to receive 10% discount. Blue Light Card holders alongside healthcare workers, carers, teachers and charity workers continue to receive their 10% discount via their appropriate schemes.Students are also eligible to a season-long 10% discount.

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How can I track my order?

For the latest updates on pre-order despatch dates, check the Announcements section.Checking the status of your order in My Account​You can track the progress of your order in My Account, in the My Orders section. Here's what the statuses mean:​Pending - your order has been accepted and is wait

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How do I activate my Membership discount on the Official Liverpool FC Store?

To access your Membership discount, you need to link your Membership to your Official Liverpool FC Store account. After doing this, you will automatically receive your 10% discount on every qualifying purchase you make during the season.To link your Membership, follow these steps:Go to My Account on

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How to return items

We're sorry you've had a problem with something you bought from us. If you've got a faulty item, received a damaged or incorrect item, or just don't want the item any more and haven't used it yet, here's how you can get it sorted.For instructions on how to use the LFC O

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I haven’t received/can’t find my order confirmation email – how do I check my order has been accepted?

Depending on your email provider and your email settings, your confirmation email might have gone into your Junk or Spam folder. Please check there first.If you still can’t find it, you can check whether we received your order and what status it’s in by following these steps:1. Log in to your My Acc

lfc2000

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I live outside the UK - why am I not able to order some products to my country?

Because of shipping and import restrictions, we can't deliver some products to countries outside the UK or Europe. Here are the restrictions:Products classed as food or drink cannot be shipped to addresses outside the EU. This includes items like our souvenir chocolate bar and chocolate coins.Liquid

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Infant Mini-Kits

Please note that the 24/25 Home Infant Mini-Kit differs in style and design from all other 24/25 Home Kit jerseys. This is to accommodate essential neck poppers that must appear on baby jerseys to ensure they can be worn and removed with ease.

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LFC 24/25 Nike Kit General FAQs

I have heard about colourfast issues with other club’s kits. Will there be the same issue with the LFC kit?​The LFC 24/25 Vapor Match Home Shirt and Stadium Home Shirt have passed official lab tests for colour fastness after washing and perspiration from wear.How does the price compare to other top

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My Membership discount isn't being applied to my order - what should I do?

There are a number of different reasons why your Membership discount may not have been applied at checkout, which can be found below:Do you have an active Membership?Membership discount will only be applied if you have an active Membership for the current season. To check if your Membership is activ

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Payments and refunds with Klarna

We’re excited to have partnered with Klarna so you can shop now and pay later on the Official Liverpool FC Store site.Placing an order using KlarnaHere’s how it works:Add products to your cart and select “Klarna” when you check outEnter a few personal details and you’ll know instantly if you’re appr

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Personalised Product FAQs

What personalised products do you sell on the Online Store?We have launched a personalised product catalogue, consisting of souvenirs and accessories. All products can be personalised online with names and messages. The full range can be viewed here https://store.liverpoolfc.com/souvenirs/personalis

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The item I want is out of stock - is it coming back?

Nike KitWe get stock deliveries throughout the year. You can be among the first to know about re-stocks by following the Official LFC Retail Twitter account. We'll also put updates on the Online Store.Other items​We often re-stock our own collections, so the best thing to do is check the Online

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VAT, customs and import charges on orders for delivery outside the UK

VAT (Value-Added Tax) on LFC products​The price you see on our website is the same for all customers and countries, regardless of the value-added tax policies in the country you are buying from. We ship to over 190 countries globally so do not have country-by-country pricing.LFC doesn't operate

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What are the size of the Patches

Premier League: Player is 8.6 cms and the Junior is 4.5 cms2020 UCL Badge of Honour: Adult is 76 mm x 59 mm and the Junior is 57 mm x 44mm * Respect Badge: Adult 100 mm x 32 mm and the Junior is 72 mm x 23 mmUEFA Starball: Adult 76 mm x 76 mm and the Junior is 55 mm x 55 mm

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© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.