What should I do if my Credit Balance and/or match credits don’t look right?
Updated
Contact Supporter Services if you need to speak to us about your match credits.
Please use this email form and select Match Credits as your query which can be found under Ticketing and Men’s Football.
Ensure you provide as much information as possible when contacting us about your match credit query.
You must contact us by 1 August 2026 if you need to query a match credit from a previous season. We will not be able to make changes to match credits after this date.
