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Where will squad numbers be printed on shorts with the vertical swoosh?

Short numbers will be applied and printed ABOVE the vertical swoosh on all associated styles. In all cases, the visualisation on the kit builder is a guide and is not a 100% accurate representation of how the name and number will fit on the shirt. Visual previews act a guide to show the style of pri

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What time should I arrive?

Participants should arrive 30 minutes prior to the scheduled abseil slot (the time should be on your ticket). Arriving after the scheduled start time means you may not be able to abseil and will not be entitled to a refund. There will be no compensation paid for consequential losses or other expense

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Will match credits from season 2021/22 (Premier League and Cup) be used as qualifying criteria and eligibility for future seasons?

Due to the Covid pandemic, there are some fans who did not want to or could not attend matches straight away.To ensure a fair ticket distribution process, game credits from season 2021/22 will not be used as eligibility for ticket sales in future seasons.However, games played during season 2022/23 w

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How do I access my Stadium Tour and Museum Membership discount?

If you hold one of the following Official Membership types, you can benefit from discounts on our Stadium Tour and Museum:Full MembershipLight MembershipInternational MembershipMighty Red MembershipRed Squad MembershipTeen Red Membership Where do I find my discount code?Your Stadium Tour and Museum

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In Store Order FAQs

What happens if after placing my order I want to change my items or delivery address? ​Once you've placed your order, we can't change any details. If you no longer need something you ordered, you can return the item(s) to the store with an itemised till receipt for a refund.How do I track

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If I choose to purchase my Season Ticket but cannot attend a game, can someone else use my ticket?

Yes, there are two options available to you:Return your seat for re-sale via the Ticket Exchange.Use Ticket Forwarding to forward your ticket to one of your registered Friends & Family.

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How and when can I renew my Season Ticket?

Click here for full details on renewing Season Tickets.

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Season Ticket Finance FAQs

How to applyHow do I apply for finance to pay for my Season Ticket? ​Select the V12 Finance option at the checkout page and you will be automatically redirected to the V12 Finance website to complete your application. Please note, you must complete your finance application within 45 minutes.   What

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Is it possible to store a wheelchair, scooter or rollator?

Yes, there are storage pods located around the stadium for wheelchairs or other personal items. Please see the How can I book a storage space for my mobility aid? FAQ for further information.

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How can I book a storage space for my mobility aid?

If you need to store a mobility aid for an upcoming game, you will need to request a space in one of our storage pods. Requests can be made by contacting our Supporter Services team . ​Please see the permitted and prohibited items we are able to store below.​

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Where are the mobility aid storage pods located?

Storage pods are located by the Main Stand, Kop and Kenny Dalglish Stand. If your request to store a mobility aid is successful, you will be assigned a location close to your designated turnstile.​​

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Infant Mini-Kits

Please note that the 24/25 Home Infant Mini-Kit differs in style and design from all other 24/25 Home Kit jerseys. This is to accommodate essential neck poppers that must appear on baby jerseys to ensure they can be worn and removed with ease.

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St Helens Stadium information

LFC Women play their home matches at St Helens Stadium, home to St Helens RFC. ​​​​​​​The stadium will open 1 hour prior to kick-off.​Food concessions will be open inside the stadium where fans can buy the usual range of hot and cold food.​Match programmes and limited LFCW Merchandise are available

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Railed Seating Trial at Anfield

Information about Railed Seating Q: Does this mean fans can stand?A: Anfield will remain an all-seater stadium and the areas with the new seats and safety rails are not ‘safe standing’ areas. We want fans to sit safely. Rail seating creates a barrier to protect supporters in those areas flagged as a

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What is the maximum spend limit on my Membership retail discount?

You can use your 10% discount on a total of £750 worth of products throughout the season. This means the total discount available for the season is £75. The £750 can accrued be across one or multiple orders, throughout the season. The season runs from 1st June to 31st May each year.Any additional pu

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Video Streaming Problems

Video Streaming Problem or Video Not PlayingIf you are having problems with video streaming or videos not playing then please try the below.All LFCTVGO video is now delivered using HTML5, Flash is no longer used as a delivery method. Please check you have a modern up to date browser such as Chrome,

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Season Ticket Holiday FAQs

Can I take a one-year Season Ticket Holiday for season 2024/25? ​Season Ticket Holidays are available to supporters who did not take a 1-year seasonal holiday for season 2023/24.   Will my eligibility for future ticket purchases, including all away and any home cup games, be affected if I take a hol

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What is the recommended age for Premium Membership?

LFC Premium Membership is available for all ages with the recommended age 16+. We also offer Junior Membership types, these include products tailored to junior age ranges and can be found by clicking here.

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I have already completed the Fan Update process, but I need to make a change. Can I use the Fan Update site again?

You can only use the site to validate your Fan Update details once. If you need to modify your validation please Contact Us and a member of our team will be able to help.

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I am disabled – do I have to complete the LFC Fan Update process for my personal assistant too?

Disabled Members will need to complete the Fan Update process for their Official LFC Membership when we invite them to. For more information on when and how you will be contacted, see our article What is LFC Fan Update , why is the Club doing it, and who needs to complete it? Any personal assistant

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