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Knowledge base article
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Multi-Factor Authentication
All current competitions will be advertised on the Members Area in the ‘Competitions and Offers’ section.Every month new competitions will be announced so make sure you are regularly checking in, to ensure that you don’t miss out!
Membership Benefits
How do I redeem the benefits and rewards I've earned?Once you have completed some tasks, you may have earned enough points to redeem some benefits & rewards. The benefits & rewards will be listed within the MyLFC area of the Official LFC App. You use your accumulated points to redeem th
MyLFC
For options around Premium upgrades please contact Supporter Services here.
Premium Membership
To complete the Anfield Abseil, participants must be over 10 years old. Participants under 18 will require parental consent completed via an online waiver and adult supervision at a maximum ratio of 1:2. There is no upper age limit as long as you are fit and healthy.There is a weight limit of 21 sto
The Anfield Abseil
When on the MyLFC homepage you will be earning for yourself, it will display your name, your profile picture, when you have been a member since and your points total. On this screen you will be earning points for yourself. When you go onto the OLSC on MyLFC, it will clearly state that you are on the
MyLFC for Official Liverpool Supporters Clubs (OLSC)
Yes, you have your individual total on the MyLFC homepage, this is your points total and you can earn points separately as an individual from your OLSC and enjoy MyLFC as you please. The points collected for the OLSC are based on completing different activity and any points collected go towards the
When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Manage members” you are able to search for members by name, remove them from the group, but also see MyLF
MyLFC for OLSC Committee Members
To receive the discounts you are entitled to, you must show your NFC pass. For details of all Season Ticket and Membership benefits, go here.
NFC Tickets & Stadium access
Problems receiving your password reset email If you are having problems receiving your password reset email, there are a couple of things you can do to make sure the email reaches you: Check that you are entering your Supporter ID without any leading zeros. Supporter IDs are between 4 and 8 digits
Ticketing System Help
For a full breakdown of ticket prices for disabled supporters, please click here
Ticket Sales
No, this will bypass the verification process as you will have received this link directly from the OLSC.
Ticket Exchange is available for Premier league matches only. Please click here and follow the Ticket Exchange instructions.The cost of your match ticket can be returned to you in two ways:UK bank transferTicket cash If you have a ticket for a cup match that you are unable to attend you can use Tic
Ticket Exchange & Ticket Cash
If you are having an issue resetting your password, please go to https://www.liverpoolfc.com/my-lfc/login/forgotten-password and try again.This should allow you to reset your password.Following this, please login here https://account.liverpoolfc.com/If you are still experiencing an issue, please rep
Please be patient, the verification process relies on an admin from your OLSC to log in a review each and every fan who have submittedto join the group.
If you are experiencing issues or delays with your Citizen Card application, please keep us informed on the status of your application if you think you may miss the Fan Update completion deadline. You can view estimated timescales for how long applications usually take to be processed here.
Fan Update
Premier League: Player is 8.6 cms and the Junior is 4.5 cms2020 UCL Badge of Honour: Adult is 76 mm x 59 mm and the Junior is 57 mm x 44mm * Respect Badge: Adult 100 mm x 32 mm and the Junior is 72 mm x 23 mmUEFA Starball: Adult 76 mm x 76 mm and the Junior is 55 mm x 55 mm
Products and Stock
There are nursing facilities available in the Lower Main Stand, subject to availability. If you require access, please approach a steward who will be able to assist you. Please noteYou must bring your own breast pump, which must fit in a small bag and will be subject to usual searches upon entry. We
Stadium & Facilities
Premium, Full, Light, Teen, Red squad and Mighty Red Members will all get access to the Members allocation of over 13,000 tickets for each Premier League home game in two Members Ticket Sales (July and November), Members’ only access to the sale of late availability tickets before each Premier Leagu
The Club have retained all the relevant sales history from the previous ticketing system, all purchases dating back to the 2015/16 season will be displayed in your account. In the highly unlikely event that we need games from an earlier season as part of a sales process, we will make those games act
Manage Ticketing Account
