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If you already have an account, login here, select ‘My Friends & Family’ and follow the online instructions. If you do not have an account, then you should firstly register with our online ticketing service here. Once registered, you can then log in here, select ‘My Friends & Family’ and follow
Knowledge base article
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Ticket Forwarding
How do I request a refund or exchange? All products must be returned to store with the itemised till receipt. This can be done in person or by post. The only exceptions to this rule are personalised products and memberships, which can't be returned. How do I contact the Store I purchased from?
Club Stores
Multi-Factor Authentication helps us to keep your account secure. We will occasionally send a 6-digit code to your registered mobile number, which you must enter before accessing the system. It also helps prevent bots from using scripts to purchase tickets and create fake accounts, which will allo
Multi-Factor Authentication
Like other club channels, All Red Video is not permitted to broadcast live first team games on the website, mobile or TV apps as match coverage is restricted by broadcast regulations. This includes Premier League fixtures and all other competitive competitions. We do, however, screen live various ac
ALL RED Video Support
Please use the Contact Us link below this article to send us your request, including full details of the person involved and their circumstances. Before you do, please read the below and bear this in mind before sending us a request. In the past few months we have had an overwhelming amount of reque
Fan Mail & Special Requests
You can subscribe to LFCTV on Sky if you live in the UK or Ireland, and also on Virgin Media if you are in the UK by contacting your service provider. If you are overseas then access to the channel is available online via the club's video on-demand service All Red Video. The subscription costs £
ALL RED Video Subscription Support
Yes, you are permitted to have up to 18 registered friends & family on your list. You are able to edit your registered friends & family until 1 September 2025, after which you are unable to remove from your list, and only those with less than 18 registered friends & family will be able to add to t
We have collected the most frequent questions from supporters about NFC ticketing in one place, to help you find the information you need. Click on any of the questions above to jump to its answer. 1. How do I download and open my NFC ticket on an Apple phone? We have a step-by-step guide on how to
NFC Tickets & Stadium access
The LFC ticketing website is constantly targeted by Bots. To protect genuine fans who are trying to purchase tickets, we have introduced Bot protection. To avoid being blocked, please follow these steps: When using an iPhone: Go to Settings >> Select your name from the top >> Go to iCloud >> Go to P
There are no plans to open the Season Ticket Waiting List at the moment, any updates will be announced online.
Season Ticket Waiting List
Open the app, login, tap ‘Discover’ on the bottom right menu, and then select ‘My Tickets’. Please note - You may need to update your LFC Official App to access the ticketing section.
LFC Official App
If your code doesn’t arrive, click the ‘Didn’t receive code? Resend.’ link. If it still doesn’t arrive, please make sure you have a signal on the mobile phone you have registered. If you still don't receive your code, please contact our Supporter Services Team .
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Create event” you will have the option to set a title, description, location, date/time and a
ALL RED Rewards for OLSC Committee Members
All refund requests must be made within 14 days of purchase / renewal. To request a refund within the above timeframe, please contact our Supporter Services team. Once the refund has been processed, please allow 3-5 working days for this to appear in your bank.
All Red
Anfield Forever Stones are currently sold out and not available to purchase. Please keep an eye on our website for any further opportunities.
contactus
Anfield Forever Stones
If you have forgotten your password for the website section you are trying to access, please click on the 'forgotten password' link within the login box. You will then be sent an email detailing how to reset your password. To login to the website or online store, you'll need to use the email addre
Login Help
Season Ticket Holders and Members will be subject to random ID checks; we therefore advise that you bring valid photo ID (passport / drivers licence / UK Citizens Card) with you to each game.
No, waiting list positions are non-transferable. If you no longer wish to be on the waiting list please follow the process by clicking here.
Ticket details will normally automatically appear on your pass no later than 48 hours prior to each match. If your ticket details have not appeared/updated by this time, or we contact you and tell you that your pass needs to be updated, here's how you can manually refresh your pass to show the lates
Click here for full details on renewing Season Tickets.
Season Ticket Renewals
