HELP CENTRE HOME
LIVERPOOLFC.COM
Standard Chartered
Can't find what you're looking for?
Ask a question
Official
Accepted
Unanswered
Advanced Filters
There is very little parking available near to the Stadium. We strongly advise where possible that attendees utilise public transport to travel to Anfield Stadium and use the bus services provided from Liverpool City Centre. There are a number of City Centre pay and display car parks that operate
Knowledge base article
•
Transport & Parking
If you wish to use the club name, crest, logo or any other LFC image on a commercial product, please forward your request to licensing@liverpoolfc.com. If you have a request to use the crest, logo or any other image or content on an individual basis then please email brand.protection@liverpoolfc.com
Fan Mail & Special Requests
For full information on how to get to Anfield, parking, public transport and other travel options please click here.
We're sorry you've had a problem with something you bought from us. If you've got a faulty item, received a damaged or incorrect item, or just don't want the item any more and haven't used it yet, here's how you can get it sorted. For instructions on how to use the LFC Online Returns portal, please
Returns, Refunds and Exchanges
For a full breakdown of ticket prices for disabled supporters, please click here.
Ticket Sales
To be removed from the list please contact Ticketing Services and provide your name, address, Supporter ID and date of birth. Please note that the £5 administration fee paid cannot be refunded.
Season Ticket Waiting List
There are no plans to open the Season Ticket Waiting List at the moment, any updates will be announced online.
If you are unable to locate your Anfield Forever stone, please contact us and ensure you select the Visiting Anfield option, then Anfield Forever Stones. You'll need to provide your reference number that was sent via email at the time of purchase.
Anfield Forever Stones
Audio guides are included in a LFC Stadium Tour ticket price and enhance the tour. Audio guides can be set to any of the 13 languages below: Arabic, Brazilian Portuguese, Dutch, English, French, German, Indonesian, Italian, Japanese, Mandarin, Norwegian, Spanish and Thai. We also offer the tou
Tour Information
We ask that all customers arrive 15 minutes before their scheduled time slot. Please ensure that you keep to your allocated time, as this helps us keep tours running smoothly throughout the day.
Minimum clothing standards For your safety, you need to follow these guidelines to complete the abseil: Your shoulders, midriff and upper legs should be covered No loose clothing please e.g. long skirts or flowing cardigans Wear closed toe shoes, trainers or boots that will not fall off. Open toe sh
The Anfield Abseil
Yes, we have accessible seating in multiple locations around the stadium.
Concerts
Login to your account to update your contact details.
There are nursing facilities available in the Lower Main Stand, subject to availability. If you require access, please approach a steward who will be able to assist you. Please note You must bring your own breast pump, which must fit in a small bag and will be subject to usual searches upon entr
Stadium & Facilities
It's important to follow the rules of the governing bodies of football and ensure that safety remains the number one priority for all supporters who come to Anfield. Flag Policy Commercially produced flags under 2m x 1m with a small pole (less than 7mm diameter and less than 1m long) will be allow
On the LFC Stadium Tour, you will: Enjoy epic views of the pitch and city landscape from the top level of the Main Stand Visit the state-of-the-art Home Team dressing room Practice your interview technique in the Press Room Pass under the This Is Anfield sign Take a spine-tingled walk down the Pla
tour itinerary
included in tour
tour contents
All accounts have been merged and you will only use your unique email address and password for each account. Having a single, unique email address linked to each individual supporter makes logging in and using our sites easier for you, as you will only have one password to remember and update. It
Single Sign On (SSO)
We are sorry but the Club does not facilitate the scattering of ashes in or around Anfield Stadium. A specially designed garden area is now situated in the new Main Stand's public realm area on 97 Avenue. This quiet, intimate garden provides fans with a peaceful area to sit and reflect at the home o
Information on purchasing home and or match tickets can be found here. Please note that before applying for match tickets, disabled supporters will be required to register with Liverpool Football Club by submitting one of the documents listed below. The details of those documents will be kept on our
In order to listen to free live audio match commentary, supporters will need to register for a free All Red Essential account. To register for free please click here and enter your details. If you are already registered then go to https://video.liverpoolfc.com/ and login as normal to listen to the
ALL RED Video Support