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Error when downloading a ticket distributed to me

To download NFC Passes on Samsung phones, you need to make sure that Google Chrome is set as your default browser. Otherwise, the download will be blocked, and you will receive an error like the below:To avoid this message and download your pass, follow these steps. Changing your default browser may

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What is LFC Fan Update, why is the Club doing it, and who needs to complete it?

Fan Update is the club's identification scheme. It was launched in 2019 as part of our ongoing commitment to make Anfield Stadium more secure for fans by knowing who is in the stadium, and with the aim of making the process of buying tickets as fair as possible. The scheme ensures that all supp

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Ballot FAQs for Members' Sale

How can I check if I am successful in the ballot?For the Premier League home games due to be played from August 2023 until the end of the year, ballot results were communicated on Monday 17 July, with ticket sales starting week commencing 24 July.The ‘Tickets Section’ within ‘My Account’ is updated

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When can I personalise my jersey with the European patch options and when will these be available?

LFC’s participation in any specific UEFA European competition next season has not yet been confirmed. Therefore, UEFA sleeve patch options will only be made available at the beginning of June.

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Are there any squad number changes I should be aware of pre-purchase?

There are no LFC Mens or Womens first team squad number changes scheduled alongside the reveal of this season’s Home Kit.

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How to Register for the Members Ticket Sales

ALL Members must register their interest in order to apply for tickets. Each member will be able to register for certain games based on a previous attendance criteria that will be set by the club and will be announced here prior to the registration period opening. Each person registering MUST hold a

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Am I able to transfer my seat to someone else if I cannot make it to a game, and how do I do this?

1. Can I transfer my seat, and what are the rules?​Yes you can. We have replaced the old Ticket Distribution service with Ticket Forwarding.Ticket Forwarding is a secure way for supporters to send a ticket to one of their existing Friends & Family members through our ticketing system, which help

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Will match credits from season 2021/22 (Premier League and Cup) be used as qualifying criteria and eligibility for future seasons?

Due to the Covid pandemic, there are some fans who did not want to or could not attend matches straight away.To ensure a fair ticket distribution process, game credits from season 2021/22 will not be used as eligibility for ticket sales in future seasons.However, games played during season 2022/23 w

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Ticket Forwarding FAQs

For a full list of all Ticket Forwarding FAQ's please click here.

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Can I request a message or gift for a special occasion?

We receive a huge amount of requests from supporters and their friends/family, and because of this we regret we just can’t accommodate the following:Greetings cards or certificates for special occasions/seasonal greetingsPlayer autographs, meetings or personalised video messages.We receive so many s

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How can I check if I am guaranteed tickets during the Members Sale?

To be guaranteed a ticket you must purchase a 2024/25 Membership and and meet any purchase criteria attached to your desired fixtures. You also need to ensure you register to purchase tickets, even if you are guaranteed. For full information on registering and purchasing tickets click here.You can l

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What happens if my Auto Cup Scheme payment fails?

If your Auto Cup Scheme payment fails, your ticket will be reserved for a period of time and you will be contacted by email or SMS. You can then login and purchase your ticket. If you do not purchase a ticket for the match, you will be removed from that scheme.We are not able to attempt to take paym

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The item I want is out of stock - is it coming back?

Nike KitWe get stock deliveries throughout the year. You can be among the first to know about re-stocks by following the Official LFC Retail Twitter account. We'll also put updates on the Online Store.Other items​We often re-stock our own collections, so the best thing to do is check the Online

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How much are LFC Women's Match and Season Tickets?

​All season ticket holders have been informed of the new venue and will be contacted in the coming weeks about renewing for next season. For new enquiries on season tickets for 2024-25, please register your interest here.​Season TicketsAdult - £60Concessions - £35Adult & Child - £75Family (2+2)

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I have released my seat for a game I now want to attend, what do I do?

If your hasn't been sold yet, you cancel your request in your Ticket Resale section in My Account:If your ticket has been sold on the Ticket Exchange, this seat cannot be retrieved and nothing further can be done. For a full step-by-step guide, go to our Ticket Exchange page.

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How do I log a complaint regarding an act of discrimination against myself or other people?

Any feedback or complaints that involve any acts of discrimination against yourself or other people should be submitted through our Contact Us page here.If you wish to report any incidents of discrimination, be it online or in-stadia, you can do so by clicking here.

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How do I access my Stadium Tour and Museum Membership discount?

If you hold one of the following Official Membership types, you can benefit from discounts on our Stadium Tour and Museum:Premium MembershipFull MembershipMighty Red MembershipRed Squad MembershipTeen Red Membership Where do I find my discount code?​Your Stadium Tour and Museum discount codes can be

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How can I update my contact preferences?

You can update your contact preferences in My Account. Under your account details you'll notice you've three options, select Contact Preferences and amend as appropriate.

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Season 2024/25 | How can I purchase LFC Official Membership?

​Click here to purchase your 2024/25 season membership.

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How do I purchase an Anfield Forever stone?

Anfield Forever Stones are currently sold out and not available to purchase. Please keep an eye on our website for any further opportunities.

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© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.