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Cashless Payments at Anfield on Matchdays

Why are we trialling cashless payments across the Stadium?We are trialling cashless payments across Anfield Stadium with the hope of reducing queues during peak times. It will also make things more secure for us and will ultimately help us to deliver the best possible customer service to all our fan

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Are nursing rooms available at Anfield?

There are nursing facilities available in the Lower Main Stand, subject to availability. If you require access, please approach a steward who will be able to assist you. Please noteYou must bring your own breast pump, which must fit in a small bag and will be subject to usual searches upon entry. We

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Will I receive a tour booking confirmation?

If you are booking a Stadium Tour or entrance to the LFC Museum you will receive an email confirmation which can either be printed out to show at reception or it can be shown on your phone.​If you have made a booking using a gift experience voucher i.e., Virgin Experiences, Buy-a-Gift, Red Letter Da

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Getting to Anfield

For full information on how to get to Anfield, parking, public transport and other travel options please click here.

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Where is my Anfield Forever stone located?

If you are unable to locate your Anfield Forever stone, please contact us and ensure you select the Visiting Anfield option, then Anfield Forever Stones. You'll need to provide your reference number that was sent via email at the time of purchase.

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How do I access my Stadium Tour and Museum Membership discount?

If you hold one of the following Official Membership types, you can benefit from discounts on our Stadium Tour and Museum:Full MembershipLight MembershipInternational MembershipMighty Red MembershipRed Squad MembershipTeen Red Membership Where do I find my discount code?Your Stadium Tour and Museum

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Can I watch Live Games on LFCTV GO?

Like other club channels, LFCTV GO is not permitted to broadcast live first team games on the website or TV channel as match coverage is restricted by broadcast regulations. This includes Premier League fixtures and all other competitive competitions. We do, however, screen live some academy and wom

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I don’t have any of the valid ID documents required, what do I do?

First check to see if you can apply for the Post Office PASS Card, as this is an affordable and quick alternative way to prove your age. Both adults and children can apply for one.If you are still having trouble getting ID, please Contact Us and a member of our Fan Update team will provide you with

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Request to use logo or crest

If you wish to use the club name, crest, logo or any other LFC image on a commercial product, please forward your request to licensing@liverpoolfc.com. If you have a request to use the crest, logo or any other image or content on an individual basis then please email brand.protection@liverpoolfc.co

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Where is the nearest car park?

Car parking will be available near the stadium on non-match days at Stanley Park car park on Anfield/Priory Road. LFC cannot guarantee the security of your vehicle and/or its contents.Car park address: Priory Rd, Anfield, Liverpool L4 0TQWhen parking in Stanley Park car park please turn right onto D

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How do I get the eMagazine and what does it cost?

How do I get the eMagazine?Just go to emag.liverpoolfc.com to access the magazine. All you will need is a free MyLFC account, and a device with an internet connection and web browser, such as a smartphone, tablet or computer. This is a free account and is open to all fans, regardless of whether you

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How and when can I renew my Season Ticket?

Click here for full details on renewing Season Tickets.

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Can I change my postal address during the Fan Update validation?

Yes. After you've confirmed your personal details and uploaded your Photo ID in the Fan Update system, on the next screen you'll have the opportunity to update your address too.If you change your address, you'll need to upload either:A utility bill/bank statement from the last 3 month

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How do I buy a ticket that has been returned to the Ticket Exchange?

Supporters can buy any tickets that have been returned by other supporters through our Ticket Exchange. Tickets are available on a first-come, first-served basis. Here's how to check availability and buy any available tickets:How to see when Ticket Exchange is open for a matchCheck the table at

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GPay cannot be downloaded to your Android device

If your country does not allow GPay to be downloaded on your Android device, please attend the Ticket Office on the day of the match where a member of staff will be able to help with access to the stadium. Please bring a valid photographic ID (passport / drivers licence / UK Citizens Card)Please not

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Why aren’t all of my past purchases showing within my account?

The Club have retained all the relevant sales history from the previous ticketing system, all purchases dating back to the 2015/16 season will be displayed in your account. In the highly unlikely event that we need games from an earlier season as part of a sales process, we will make those games act

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What do I do if I have received a damaged or faulty item?

If you have received an item that is faulty, damaged, or incorrect then please contact us as soon as possible with your name and order number.Please also attach a photo to display the issue. Our Supporter Services team can then advise on the quickest solution to your issue: Contact Supporter Service

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How do I save a payment card in ‘My Account’?

Updating Payment Card details for the Auto Cup SchemeIf you need to update your payment card for the Auto Cup Scheme, log into your ticketing account with your Supporter ID and password.​Click the 'Auto Cup Scheme' tab and then the red button in the top right corner. ​If this button is gre

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Ways to Earn Points in MyLFC

How it worksWhat do I have to do to earn or win?You must complete a range of easy tasks in order to earn points. When you have enough points you will be able to redeem them for your chosen rewards. You can view the current set of tasks, benefits and rewards within the MyLFC area of the Official LFC

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How do I activate my Premium Membership?

If you have bought your Premium Membership via the retail store, and received your package in the post, there will be a Premium Membership voucher code enclosed inside. Click here and follow the below steps to activate your Premium Membership.Login or Sign Up.Add Premium Membership to your basket.Ad

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