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There are boxes available to put your personal belongings in but these are left at your own risk. These boxes can hold handbags or small rucksacks, so please only bring what you need on the day. Anything larger will not be permitted.
Knowledge base article
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The Anfield Abseil
We constantly monitor the weather situation and will keep you updated in advance if we feel that the weather may affect your booking. We reserve the right to postpone abseils due to bad weather (strong winds, heavy rain, electric storms etc.) for safety reasons. If your abseil has been postponed due
For full information on how to get to Anfield, parking, public transport and other travel options please click here.
Transport & Parking
Unfortunately, no. Order can only be cancelled in full post-purchase. No edits to shipping address, email address, phone number or ordered items can be made using the order cancellation feature.
Placing or Changing an Order
Can my carer or personal assistant (PA) visit The LFC Stadium Tour? We offer a complimentary concession ticket for each visitor who may wish to bring along their carer or personal assistant. Personal assistant tickets are free of charge when purchased alongside a full priced adult or child ticket. P
Tour Information
If your hasn't been sold yet, you cancel your request in your Ticket Resale section in My Account: If your ticket has been sold on the Ticket Exchange, this seat cannot be retrieved and nothing further can be done. For a full step-by-step guide, go to our Ticket Exchange page.
Ticket Exchange & Ticket Cash
No, there will continue to be a sales period for disabled supporters who are successful in the ballot. The July sale for ballot winners will take place from 1pm until 5pm, Tuesday 16 July. We will continue to explore opportunities to streamline the process for disabled supporters, including the poss
Members Sale
Information on purchasing home and or match tickets can be found here. Please note that before applying for match tickets, disabled supporters will be required to register with Liverpool Football Club by submitting one of the documents listed below. The details of those documents will be kept on our
Ticket Sales
No, from 1st September 2025, the option to remove Friends & Family members from any account will be suspended for the remainder of the season.
Friends & Family
You can login or logout at any time by clicking on the account icon on the top right corner of your TV. You can also login by clicking to play a video that requires an ALL RED account (which you can identify by the label “Registered Users”) or a video that requires a All Red Video subscription (th
ALL RED Video - Connected TV Apps
Overview of Fan Update There are 4 steps to complete Fan Update, and it will take approximately 5 minutes: 1.Login to Fan Update and check the key details we hold for you 2.Capture your photo ID 3.Confirm your personal details and contact information 4.We’ll validate your Fan Update submission a
Fan Update
If you have received an email inviting you to complete Fan Update but cannot access the site, or you have not received an email but think you should have, please Contact Us via email or @LFCHelp.
Fan Update is the club's identification scheme. It was launched in 2019 as part of our ongoing commitment to make Anfield Stadium more secure for fans by knowing who is in the stadium, and with the aim of making the process of buying tickets as fair as possible. The scheme ensures that all supporter
There are a number of different reasons why your Membership discount may not have been applied at checkout, which can be found below: Do you have an active Membership? Membership discount will only be applied if you have an active Membership for the current season. To check if your Membership is act
Membership Discount
Here's a summary of the key points of our Terms & Conditions. You can view the full terms here. Due to the operational needs of Liverpool FC in undertaking its business as a football club, LFC may be required at short notice (e.g. for health and safety reasons or a late change of matchdays) to suspe
For a full list of all Ticket Forwarding FAQ's please click here.
Ticket Forwarding
How do I download the Official All Red Video App? It’s really easy to download the Official All Red Video App from your smartphone or tablet device. If you’re using an iPhone, iPad or Apple device just head to the App Store. If you’re on an Android device, simply go to the Play Store. How do I upd
ALL RED Video Support
In the unfortunate event that the Club has to cancel your ticket because the seat you bought for a match is no longer available, we will strive to return your money to you as soon as possible. These are the general guidelines that apply to refunds: Refund procedure by ticket type General Admission/M
General Ticketing FAQs
Liverpool FC have a dedicated team dealing with disabled supporters enquiries and tickets, the LFC website is also a good place to find information. Before applying for match tickets, disabled supporters will be required to register with Liverpool Football Club by submitting one of the documents lis
Official LFC Members and season ticket holders continue to receive 10% discount. Blue Light Card holders alongside healthcare workers, carers, teachers and charity workers continue to receive their 10% discount via their appropriate schemes. Students are also eligible to a season-long 10% discount.
24/25 Nike Home Kit
