HELP CENTRE HOME
LIVERPOOLFC.COM
Standard Chartered
Can't find what you're looking for?
Ask a question
Official
Accepted
Unanswered
Advanced Filters
Premium Members can access their LFCTV GO discount code in the My Benefits area of the Membership page from June 1st 2024.For information on how to redeem your LFCTV Go discount code, read our help article How do I redeem my Membership LFCTV GO discount code? If you're not already a member, joi
Knowledge base article
•
Membership Benefits
The most likely reason is that your contact preferences are either not up-to-date or you have opted out of marketing communications.Please log in to your Membership/Season Ticker account here, then:On a computerHover your mouse over the Your Name (My Account) text in the top-right of the pageChoose
MyLFC
Please click here for help on how to redeem your voucher. If you are a Full Light or Teen member, please log in to members area and check my benefits section.
There is no ticket access benefit via LFC Official Membership for LFCW games for the 2024/25 season.
To be guaranteed a ticket you must purchase a 2024/25 Membership and and meet any purchase criteria attached to your desired fixtures. You also need to ensure you register to purchase tickets, even if you are guaranteed. For full information on registering and purchasing tickets click here.You can l
Members' Ticket Sales
You can login or logout at any time by clicking on the account icon on the top right corner of your TV. You can also login by clicking to play a video that requires a MyLFC account (which you can identify by the label “Registered Users”) or a video that requires a LFCTV GO subscription (those with
LFCTV GO - Connected TV Apps
Please email your request to lfcprogramme@reachsport.com with the message, a photograph (if required) and which matchday programme you would like this to appear in. Please note due to the high volume of requests it may not be possible to accommodate your request in the requested programme.
Fan Mail & Special Requests
If you are booking a Stadium Tour or entrance to the LFC Museum you will receive an email confirmation which can either be printed out to show at reception or it can be shown on your phone.If you have made a booking using a gift experience voucher i.e., Virgin Experiences, Buy-a-Gift, Red Letter Da
Booking a Tour
Ticket Exchange is available for Premier league matches only. Please click here and follow the Ticket Exchange instructions.The cost of your match ticket can be returned to you in two ways:UK bank transferTicket cash If you have a ticket for a cup match that you are unable to attend you can use Tic
Ticket Exchange & Ticket Cash
What benefits can I access? Registered users will be able to access exclusive benefits including the “Walk On” emagazine, our brand new egaming platform “LFC Gaming”, competitions, polls, forums, the LFC Newsletter, match commentary, video content and more. What benefits can I earn and what can I wi
For full information on how to get to Anfield, parking, public transport and other travel options please click here.
Transport & Parking
All memberships are seasonal, if you were to buy a membership for the 24/25 season it would expire on 31st May 2025 at the end of the season.
Purchase and Renewal
To complete the Anfield Abseil, participants must be over 10 years old. Participants under 18 will require parental consent completed via an online waiver and adult supervision at a maximum ratio of 1:2. There is no upper age limit as long as you are fit and healthy.There is a weight limit of 21 sto
The Anfield Abseil
Our abseil instructors are used to helping abseil participants experiencing high levels of anxiety. They will support you to the best of their ability and give you positive encouragement to go ahead with your abseil. Unfortunately, if you do change your mind on the day, we would not be able to issue
Information on purchasing home and or match tickets can be found here.Please note that before applying for match tickets, disabled supporters will be required to register with Liverpool Football Club by submitting one of the documents listed below. The details of those documents will be kept on our
Ticket Sales
Updating Payment Card details for the Auto Cup SchemeIf you need to update your payment card for the Auto Cup Scheme, log into your ticketing account with your Supporter ID and password.Click the 'Auto Cup Scheme' tab and then the red button in the top right corner. If this button is gre
Manage Ticketing Account
If your Auto Cup Scheme payment fails, your ticket will be reserved for a period of time and you will be contacted by email or SMS. You can then login and purchase your ticket. If you do not purchase a ticket for the match, you will be removed from that scheme.We are not able to attempt to take paym
Auto Cup Scheme & Cup Ticket Sales
If you need to change or cancel your booking, please contact us.We can accept cancellations providing a minimum of 24 hours’ notice is given. Please note: For late arrivals, we would try our best to accommodate if there are any spaces available on a later abseil. This is however subject to availabil
We have a full guide here on how to view, add and remove Friends and Family members. If you do not have a Supporter ID number then you should register with our online ticketing service before following this guide.Important - restrictions on adding to your Friends and Family list within the seasonIf
Managing Your Details
Yes. The LFC Nike Youth 24/25 Black Goalkeeper Stadium Shorts are scheduled to launch later this summer.
24/25 Nike Home Kit
