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1. Can I transfer my seat, and what are the rules? Yes you can. We have replaced the old Ticket Distribution service with Ticket Forwarding. Ticket Forwarding is a secure way for supporters to send a ticket to one of their existing Friends & Family members through our ticketing system, which helps
Knowledge base article
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Ticket Forwarding
Yes, you can forward a ticket to eligible supporters on your Friends & Family list, who have either an All Red Membership or General Admission pass for 2025/26, and do not have a ticket on their account for the fixture being forwarded.
In exceptional circumstances, the person you have forwarded your ticket to is able to submit a request to return the ticket back to you if they can no longer attend. The form to request for a ticket to be returned to the sender will be available via their Ticketing Account. They can click here to se
Supporters who are receiving tickets will need to either be an All Red Member or have downloaded a General Admission NFC pass, in order to receive the ticket and be able to access the stadium. Please note: No credit will be applied for a Premier League home game if the seat forwarded was originally
To download NFC Passes on Samsung phones, you need to make sure that Google Chrome is set as your default browser. Otherwise, the download will be blocked, and you will receive an error like the below: To avoid this message and download your pass, follow these steps. Changing your default browser ma
If you already have an account, login here, select ‘My Friends & Family’ and follow the online instructions. If you do not have an account, then you should firstly register with our online ticketing service here. Once registered, you can then log in here, select ‘My Friends & Family’ and follow the
Log in here , select ‘My Friends & Family’ Click the 3 dots next to the person you wish to remove. Select the ‘Remove’ option. Select ‘Remove User’.
Yes, you are permitted to have up to 18 registered friends & family on your list. You are able to edit your registered friends & family until 1st September 2025, after which you'll be unable to remove from your list, and only those with less than 18 registered friends & family will be able to add to
For a full list of all Ticket Forwarding FAQ's please click here.
1) Ticket Forwarding may be unavailable. Ticket Forwarding is usually made available approximately one week before each home game. Click here to see if it is available for the game you are trying to forward. There are also times when you may not be able to access Ticket Forwarding in your accoun
