HELP CENTRE HOME
LIVERPOOLFC.COM
Standard Chartered
Can't find what you're looking for?
Ask a question
Official
Accepted
Unanswered
Advanced Filters
For options around Premium upgrades please contact Supporter Services here.
Knowledge base article
•
Premium Membership
You can update your contact preferences in My Account. Under your account details you'll notice you've three options, select Contact Preferences and amend as appropriate.
Managing Your Details
You can update the e-mail address on your Membership account by logging into My Account. New Memberships must be created with a unique email address that isn't used on any other registered account. Existing Memberships that are being renewed may continue to share email addresses.
Premium Members can access their LFCTV GO discount code in the My Benefits area of the Membership page from June 1st 2024.For information on how to redeem your LFCTV Go discount code, read our help article How do I redeem my Membership LFCTV GO discount code? If you're not already a member, joi
Membership Benefits
If you hold one of the following Official Membership types, you can benefit from discounts on our Stadium Tour and Museum:Premium MembershipFull MembershipMighty Red MembershipRed Squad MembershipTeen Red Membership Where do I find my discount code?Your Stadium Tour and Museum discount codes can be
Please visit the Members' Area to get your code which is located at the top of the ‘My Benefits’ page, and follow the link to redeem.Once on the redemption page, make sure that you are logged in. If not, click 'Log In' on the top right corner and follow the instructions. If you do not have a MyLFC a
If you have bought your Premium Membership via the retail store, and received your package in the post, there will be a Premium Membership voucher code enclosed inside. Click here and follow the below steps to activate your Premium Membership.Login or Sign Up.Add Premium Membership to your basket.Ad
To activate your voucher, follow the simple instructions below. Visit the membership section of our website and select continue. ‘Login’ If you have a Supporter ID from a previous season, and complete your details as instructed. ‘Sign Up’ If you don’t have a supporter ID. Choose a membership, a
Purchase and Renewal
We have a full guide here on how to view, add and remove Friends and Family members. If you do not have a Supporter ID number then you should register with our online ticketing service before following this guide.Important - restrictions on adding to your Friends and Family list within the seasonIf
Your unique code will be emailed to you within 72 hours. To add 10,000 points to your MyLFC account, please click here and follow the below instructions: Login or join MyLFC Once logged in, enter your unique code into the ‘Redeem MyLFC Voucher Code’ box.Please note: your unique code will expire on
All current competitions will be advertised on the Members Area in the ‘Competitions and Offers’ section.Every month new competitions will be announced so make sure you are regularly checking in, to ensure that you don’t miss out!
There is no ticket access benefit via LFC Official Membership for LFCW games for the 2024/25 season.
To receive a refund for your current Membership for 2024/25, you must be within the 14-day refund period and return any goods dispatched to us in an unused condition. If you have purchased via the retail store, the returns process is outlined here.
You can update the Supporters Club attached to your Membership account by logging into My Account.Once you've logged in, you'll need to select 'Edit Details' and you'll notice the Supporters Club box as shown below: Select your desired supporters club and then save your ch
You can view the address we have linked to your Membership account by logging into My Account and viewing the My Profile section. You can change the address on your account in the 'Edit Details' section. Please note: if you have been through the Fan Update process, you will not be able to
LFC Official Membership have an allocation of spaces for the Matchday Mascot experiences throughout season 2024/25.This allocation is a benefit of Mighty Red members, Red Squad members, and Junior Season Ticket Holders who are aged between 6 and 11 years old. These selections are done at random ahea
Problems receiving your password reset linkIt’s best to use Google Chrome on a PC or a laptop to change your password instead of using mobile/tablet browsersIf your email service has a Safe Senders feature, please add tickets@fans.emails.liverpoolfc.com to your safe sender’s list. If you don’t have
members area
password reset
membership
Please click here for help on how to redeem your voucher. If you are a Full Light or Teen member, please log in to members area and check my benefits section.
Yes, you can. To change your payment details:Login to My AccountClick the 'Memberships' tabTick the Membership Type you haveClick on the red 'Manage Auto-Renew’ buttonClick ‘Add new card’Add your payment details Click 'OK'
Click here to purchase your 2024/25 season membership.
