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To do this, follow the instructions below;• Login to My Account.• Click your initials in the top right corner. • Select 'Membership' from the drop-down menu. • Tick the Membership Type you have. • Click the red ‘Manage Auto Renew’ button. • Select ‘Credit/Debit card or PayPal’ on the
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Purchase and Renewal
All Red membership for season 2025/26 will be available for fans to purchase online from early June 2025. You can register your interest here and we will email you when it launches.
You can update your contact preferences in My Account. Under your account details you'll notice you've three options, select Contact Preferences and amend as appropriate.
Managing Your Details
You can update the e-mail address on your Membership account by logging into My Account. New Memberships must be created with a unique email address that isn't used on any other registered account. Existing Memberships that are being renewed may continue to share email addresses.
Premium Members can access their LFCTV GO discount code in the My Benefits area of the Membership page from June 1st 2024.For information on how to redeem your LFCTV Go discount code, read our help article How do I redeem my Membership LFCTV GO discount code? If you're not already a member, joi
Membership Benefits
If you hold one of the following Official Membership types, you can benefit from discounts on our Stadium Tour and Museum:Premium MembershipFull MembershipMighty Red MembershipRed Squad MembershipTeen Red Membership Where do I find my discount code?Your Stadium Tour and Museum discount codes can be
All Membership gift park vouchers for season 2024/25 expired on March 31st 2025.
We have a full guide here on how to view, add and remove Friends and Family members. If you do not have a Supporter ID number then you should register with our online ticketing service before following this guide.Important - restrictions on adding to your Friends and Family list within the seasonIf
All current competitions will be advertised on the Members Area in the ‘Competitions and Offers’ section.Every month new competitions will be announced so make sure you are regularly checking in, to ensure that you don’t miss out!
There is no ticket access benefit via LFC Official Membership for LFCW games for the 2024/25 season.
All Membership gift pack vouchers for season 2024/25 expired on 31st March 2025.
All Red
You can update the Supporters Club attached to your Membership account by logging into My Account.Once you've logged in, you'll need to select 'Edit Details' and you'll notice the Supporters Club box as shown below: Select your desired supporters club and then save your ch
You can view the address we have linked to your Membership account by logging into My Account and viewing the My Profile section. You can change the address on your account in the 'Edit Details' section. Please note: if you have been through the Fan Update process, you will not be able to
LFC Official Membership have an allocation of spaces for the Matchday Mascot experiences throughout season 2024/25.This allocation is a benefit of Mighty Red members, Red Squad members, and Junior Season Ticket Holders who are aged between 6 and 11 years old. These selections are done at random ahea
Problems receiving your password reset linkIt’s best to use Google Chrome on a PC or a laptop to change your password instead of using mobile/tablet browsersIf your email service has a Safe Senders feature, please add tickets@fans.emails.liverpoolfc.com to your safe sender’s list. If you don’t have
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All Membership types are seasonal. Current 2024/25 Memberships will expire on 31st May 2025
If you are currently signed up to auto-renew within Members My Account, you will be auto-renewed onto the new All Red product. To check if you are on auto-renewal, you can login to the Members My Account section.Click your initials in the top right corner. Select 'Membership' from the dr
You will be automatically renewed onto All Red Full. If you’d prefer to renew onto an alternative membership, or decide you want to cancel your auto-renewal payment, please action this within My Account before midnight (BST) on 29th April 2025. To remove yourself from auto-renewal: Login to My A
To cancel your auto-renewal, you can login to the Members My Account section.Click your initials in the top right corner. Select 'Membership' from the drop-down menu. Tick the Membership Type you have. Click into the red ‘Manage Auto Renew’ button If you’re on Auto-Renew, there will be
LFC will contact you ahead of the auto-renewal payment run in mid-April time with more information on this including options to switch your product type ahead of the payment run date, if you wish to.