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Am I able to transfer my seat to someone else if I cannot make it to a game?

Ticket Forwarding can be used for this scenario. ​ Read our Friends & Family FAQs for more information on how your Friends & Family List works.

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Can I forward an adult ticket to a concession and vice versa?

Yes, you can forward a ticket to eligible supporters on your Friends & Family List, who have either an All Red membership or General Admission NFC pass, and do not have a ticket on their account for the fixture being forwarded. ​

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Can I have my forwarded ticket returned back to me?

In exceptional circumstances, the person you have forwarded your ticket to is able to submit a request to return the ticket back to you if they can no longer attend. ​ The form to request a ticket to be returned to the sender is available in your My Account. ​ Requests will be reviewed within 24 wor

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Can ambulant disabled supporters forward their ticket in an accessible area to a supporter on their Friends & Family List?

Yes.

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Can supporters with wheelchair requirements forward their ticket to a supporter on their Friends & Family List?

You can only forward your ticket to another wheelchair user supporter.

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Do you need to be an All Red member to be forwarded a ticket?

You do not need to be an All Red member to be forwarded a ticket. However you must be registered with us, and have obtained a General Admission NFC Pass. This is free to apply for and download. Read our FAQs on how to apply for and download a General Admission NFC Pass from your Ticketing Account or

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Does a supporter on my Friends & Family List need an All Red membership for me to forward a ticket to them?

Supporters do not require an All Red membership in order for a ticket to be forwarded to them. ​ They will need to have a General Admission NFC Pass downloaded to their device,

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How do I forward a ticket?

Log in to My Account. Go to Tickets. Select the ticket you wish to share and click Forward. Select the supporter on your Friend & Family List you are forwarding your ticket to. Select the NFC Pass (Membership or GA). Click Forward. ​

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How does Ticket Forwarding work for European away fixtures?

​​Ticket Forwarding will be available on a trial basis for European away fixtures. ​ Full details of the new trial will be shared via email ahead of the first Champions League away fixture going on sale however, we can confirm that the credit will remain with the original ticket owner if the ticket

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How many times can I forward a ticket?

A ticket can only be forwarded once. ​ Make sure the supporter on your Friends & Family List can attend the designated fixture before forwarding the ticket.

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I get an error when downloading a ticket forwarded to me using a Samsung, how can I solve this?

To download NFC Passes on Samsung phones, you need to make sure that Google Chrome is set as your default browser. Otherwise, the download will be blocked, and you will receive an error like the below: To avoid this message and download your pass, follow these steps. Changing your default browser ma

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I have purchased more than one ticket in my transaction, can I forward a ticket assigned to a supporter on my Friends & Family List to someone else on their behalf?

It is only possible to forward tickets to supporters on your Friends & Family List.

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If I forward my ticket, am I eligible to purchase another ticket in additional sales?

No, you will be unable to purchase another ticket any additional sales.

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Is Ticket Forwarding available for Premier League and Cup competitions?

Ticket Forwarding is in place for Premier League home and Cup home fixtures. Cup credits will not be transferred or lost for home Cup fixtures for season 2026/27, they will stay with the supporter who purchased them.

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Is there a limit on the number of supporters that I can be linked with for season 2026/27?

Yes, you are permitted to have up to 18 registered supporters on your Friends & Family List. ​ You can edit your registered supporters until 1 September 2026, after which you are unable to remove from your list, and only those with less than 18 registered supporters will be able to add to their list

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Is there a limit to how many home Premier League or Cup match tickets I can forward in a season?

No, there is no limit however each seat can only be forwarded once per fixture. ​ If you are a Season Ticket holder you will still need to comply with the Every Seat Every Game policy.

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I’ve tried to forward a ticket to a supporter on my Friends & Family List, but the system won’t allow it. Why?

There are two reasons why you may be encountering an error: ​ The recieving supporter already has a ticket for the fixture, they cannot be forwarded another one. The recieving supporter has not downloaded their NFC Pass to their smartphone.

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What happens to the match credit if a ticket is forwarded?

It varies depending on the competition. For Premier League home fixtures, both the supporter who forwards a ticket and the receiving supporter will not earn a match credit. ​ However, for European away, Cup home and any tickets bought through the Auto Cup Scheme (ACS), only the supporter who forward

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What is Ticket Forwarding?

​Ticket Forwarding is a secure way for supporters to send a ticket to a supporter on their Friends & Family List through our ticketing system, which helps the club improve safety and fairness of ticket access by knowing who is in the stadium. ​ To ensure security and fairness, there are some restric

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What should I do if there isn’t anyone on my Friends & Family List who can attend a fixture I’d like to forward my ticket to?

You can use Ticket Exchange to list your tickets for Premier League Home fixtures.

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