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Ticket Forwarding can be used for this scenario. Read our Friends & Family FAQs for more information on how your Friends & Family List works.
Knowledge base article
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Ticket Forwarding
The pricing is based on age as of 1 August 2026. The structure is as follows: Aged 16 and under: Junior rate Aged 17–24: Young Adult rate Aged 25–64: Adult rate Aged 65 or over: Over 65 rate If you currently hold Adult/Junior Season Tickets in the family section and the junior will be 17 by 1st
General
Visually Impaired supporters are able to order a headset with full commentary in advance of the game. Please advise if you require a headset at the time of purchasing your match ticket. All of our home match commentary is conducted in house.
Match Day
Match credits will not be awarded for hospitality tickets for Premier League home fixtures.
Premier League Home Credit Changes
A digital version of the matchday programme is available to purchase. Should this format not be a suitable alternative, you can contact Supporter Services or our dedicated Disability Team on 0151 264 2500, selecting the option for disabled supporter enquiries.
There are no changes to how cup match credits are earned for season 2026/27. The club recognises there are challenges associated with cup match credits and will continue to work towards long-term solutions for cup match credits and ticket access in line with the findings from the ticketing review.
Only supporters who have less than 18 supporters added to their Friends & Family List will continue to be able to add each season, up to a maximum of 18.
Friends & Family
There is a waiting list for all season tickets. This list is currently closed due to high levels of demand and is unlikely to open in the foreseeable future. Any further announcements will be made on our website.
Access to Tickets
No, both junior Season Tickets and Hat-trick packages are only available to purchase alongside an adult at a ratio of 3:1.
Match Tickets
After you've confirmed your personal details and uploaded your Photo ID in the Fan Update system, you'll have the opportunity to update your address on the next screen. If you change your address, you'll need to upload either: A utility bill/bank statement from the last 3 months with your new addr
Fan Update
Unfortunately, we are unable to accommodate a seat move for the new season once you have selected your seat.
If you already have an NFC pass from the 2025/26 season, this will remain active for the 2026/27 season and should not be removed from your smartphone. If you don’t already have a General Admission NFC Pass and would like a ticket to be forwarded to you, read our FAQs on how to apply for and downl
NFC Tickets & Stadium Access
Disabled supporters and non-disabled supporters cannot enter the ballot within the same booking.
Local General Sale
Yes, you can choose to enter the ballot alone or with up to 3 additional eligible supporters on your Friends & Family List for each game. The supporters do not have to be the same for each fixture you are registering for.
All Red
Juniors must be accompanied by an Adult, Over 65 or a Young Adult. A minimum of 1, or a maximum of 2 juniors per adult is required. Juniors who enter the ballot alone will be automatically unsuccessful in the ballot.
Yes, you can forward a ticket to eligible supporters on your Friends & Family List, who have either an All Red membership or General Admission NFC pass, and do not have a ticket on their account for the fixture being forwarded.
In line with our terms and conditions of sale, we are not able to offer a refund of any travel, accommodation or other miscellaneous costs incurred as the result of your ticket being cancelled. Review our Conditions of Sale that apply when the ticket it purchased: General Admission ticket Condition
Refunds
In exceptional circumstances, the person you have forwarded your ticket to is able to submit a request to return the ticket back to you if they can no longer attend. The form to request a ticket to be returned to the sender is available in your My Account. Requests will be reviewed within 24 wor
You can make the following changes before the closing date as advertised: Modify or cancel a ballot Remove or add a supporter Amend the registered payment card details Only the supporter who submitted the ballot entry, i.e. the lead booker, will be able to modify or cancel the ballot entry.
No, unfortunately this is not possible.
Finance
