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Can I return an item for a refund or exchange?

Returning something you ordered online ​ If there's a problem with any of the items you have ordered (damaged, faulty, or you have received the wrong item), you can return it to us for a refund. Please contact us for further information. You can also return some unwanted products, but exclusions app

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Returns, Refunds and Exchanges

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How to return items

We're sorry you've had a problem with something you bought from us. If you've got a faulty item, received a damaged or incorrect item, or just don't want the item any more and haven't used it yet, here's how you can get it sorted. For instructions on how to use the LFC Online Returns portal, please

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Returns, Refunds and Exchanges

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What do I do if I have received a damaged or faulty item?

If you have received an item that is faulty, damaged, or incorrect then please contact us as soon as possible with your name and order number. Please also attach a photo to display the issue. Our Supporter Services team can then advise on the quickest solution to your issue: Contact Supporter Servic

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Returns, Refunds and Exchanges

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