What do I do if I have received a damaged or faulty item?

If you have received an item that is faulty, damaged, or incorrect then please contact us as soon as possible with your name and order number.

Please also attach a photo to display the issue.

Our Supporter Services team can then advise on the quickest solution to your issue: Contact Supporter Services

If we do not have stock available to replace the damaged or faulty item, we will issue a refund.