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Where is the Stadium Tours entrance?

The Stadium Tours Reception is located in the Main Stand, opposite the Club superstore. The closest bus stops and taxi/car drop-off points are along Walton Breck Road (A5089), which is on the same side of the stadium as the Main Stand and Club superstore:Stadiun Tours Reception location

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I haven’t received/can’t find my order confirmation email – how do I check my order has been accepted?

Depending on your email provider and your email settings, your confirmation email might have gone into your Junk or Spam folder. Please check there first.If you still can’t find it, you can check whether we received your order and what status it’s in by following these steps:1. Log in to your My Acc

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I am a disabled supporter, can I purchase hospitality tickets?

There are some Hospitality packages with access to wheelchair bays. For more information on availability, or if you have a specific access request due to your disability, please contact our Hospitality team using the details here.

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I am a disabled Season Ticket holder/Member. Can I return my seats via the Ticket Exchange?

Disabled Season Ticket holders and Members are able to return their tickets via the Ticket Exchange. Please visit http://www.liverpoolfc.com/tickets/ticket-exchange and follow the online Ticket Exchange release instructions. Alternatively, please phone the Disability ticketing team on 0151 264 2500.

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Fundraising or Charity Requests

Liverpool Football Club focuses its support on the club's own charity, the Liverpool FC Foundation, which helps 20,000 young people every year, many of who are based in Merseyside. In addition our Foundation also works alongside three local charities to help support and deliver shared ambitions. The

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Scattering Ashes at Anfield

We are sorry but the Club does not facilitate the scattering of ashes in or around Anfield Stadium. A specially designed garden area is now situated in the new Main Stand's public realm area on 97 Avenue. This quiet, intimate garden provides fans with a peaceful area to sit and reflect at the h

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Can I download a junior's NFC pass to my phone?

Yes, as we understand that some junior supporters will not have a phone. Therefore if you log into their account on your phone, you can download the NFC pass to your phone as the accompanying adult. This means you will have multiple passes on your phone.When you approach the turnstile, select your j

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Will I need to show photo ID at the stadium on match day, as well as my NFC pass?

Season Ticket Holders and Members will be subject to random ID checks; we therefore advise that you bring ID with you to each game.

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Can I bring a baby into the Stadium?

Yes. You can bring a baby to the Stadium, but they must have a valid match ticket and an allocated seat, even if they are a baby in arms.

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Getting to Anfield

For full information on how to get to Anfield, parking, public transport and other travel options please click here.

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Are there any Disabled car park spaces provided with match tickets?

There are a very limited amount of car parking spaces available in Stanley Park. If you would like a parking space, please request this at the time of booking your match ticket and we will add your request to our list.We will hold a ballot to allocate the available spaces and will email you to let y

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How do I claim MyLFC points?

To add 10,000 points to your MyLFC account, please click here and follow the below instructions: ​Login or join MyLFC Once logged in, enter your unique code into the ‘Redeem MyLFC Voucher Code’ box.​Please note: your unique code will expire on 31st May 2024.

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Sponsor or partnership enquiries

if you are interested in becoming a partner of LFC please email sponsorship@liverpoolfc.com.

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Where is the nearest car park?

Car parking will be available near the stadium on non-match days at Stanley Park car park on Anfield/Priory Road. LFC cannot guarantee the security of your vehicle and/or its contents.Car park address: Priory Rd, Anfield, Liverpool L4 0TQIMPORTANT – Anfield Road is currently closed for road works. W

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How do I add or remove a Friend or Family member in my account?

Login here, select ‘My Friends and Family’ then ‘Manage my Friends & Family’, and follow the online instructions.If you do not have a Supporter ID number then you should firstly register with our online ticketing service.Once registered, the member/season ticket holder should log into their acco

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Why cant I forward my ticket?

The Supporter you are trying to forward the ticket to, must either have an active Membership or have downloaded a General Admission NFC Pass.If not then you will get a message to say this and will not be able to complete the process.Other possible reasons:· If the supporter you are trying to forward

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Can I watch Live Games on LFCTV GO?

Like other club channels, LFCTV GO is not permitted to broadcast live first team games on the website or TV channel as match coverage is restricted by broadcast regulations. This includes Premier League fixtures and all other competitive competitions. We do, however, screen live some academy and wom

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Contact Supporter Services

To contact us, please go to our Supporter Services contact page​🔗 Visit our Supporter Services contact page

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Will I receive a tour booking confirmation?

If you are booking a Stadium Tour or entrance to the LFC Museum you will receive an email confirmation which can either be printed out to show at reception or it can be shown on your phone.​If you have made a booking using a gift experience voucher i.e., Virgin Experiences, Buy-a-Gift, Red Letter Da

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How can I contact the Club?

Supporter ServicesOur Supporter Services team can help with nearly all club enquiries, including:Season and General Admission TicketingLFC Official MembershipLFC Online Store and Retail storesStadium ToursLFCTV GOFan Mail and RequestsComplaints, Suggestions and Thank Yous🔗 Visit our Supporter Servi

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