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How do I know if I am completing a task for myself or my OLSC?

When on the MyLFC homepage you will be earning for yourself, it will display your name, your profile picture, when you have been a member since and your points total. On this screen you will be earning points for yourself. When you go onto the OLSC on MyLFC, it will clearly state that you are on the

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Are OLSC/group points different to my personal MyLFC points?

Yes, you have your individual total on the MyLFC homepage, this is your points total and you can earn points separately as an individual from your OLSC and enjoy MyLFC as you please. The points collected for the OLSC are based on completing different activity and any points collected go towards the

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How can you earn as a group on MyLFC?

Members of the groups can complete tasks to earn themselves and their group guaranteed rewards. Working as a group, they will also compete against other OLSCs for an ultimate prize won by the winning OLSC. To see ways of earning: 1. Go to your OLSC Homepage2. Tap on ‘Earn’3. This will display all th

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Do I need to wait to be verified if I have received an invitational link?

No, this will bypass the verification process as you will have received this link directly from the OLSC.

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I registered/logged in and used my invitation to join link and didn’t get the pop-up?

Please go back to the message and re-enter the URL into your browser and it should appear. If you are still having difficulties, please follow the other process on how to join the group.

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I have received an invitation to join my OLSC on MyLFC

1. You have received a message (email/whatsapp/SMS/other) to join an OLSC2. Enter the link received into your browser3. Log in/Register4. Tap continue on the pop-up asking whether you ‘Accept Group Invite’ 5. You are now part of the OLSC

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I have requested to join, but not been accepted yet, what should I do?

Please be patient, the verification process relies on an admin from your OLSC to log in a review each and every fan who have submittedto join the group.

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How do I find and join my OLSC on MyLFC?

Once logged in, tap on the Supporters Club icon. If it does not already appear, search for your OLSC. The name will be OLSC and then the location of your Club. Once found tap on the OLSC. Tap on Request to Join Group. Your request will then be waiting to be verified by the admins of your OLSC. Once

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How does MyLFC benefit me and my OLSC?

We want to bring new, exciting and rewarding experiences to our fans across the globe. MyLFC has been created to give fans the opportunity to access experiences, gifts and other benefits, no matter where you live. MyLFC can also bring our club partners closer to you, which will benefit both the club

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When will my LFC Official Membership 2023/24 expire?

Current 2023/24 Membership will expire on 31st May 2024.

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Local General Ballot FAQs

For all information relating to the Local General Ballots, please see our dedicated hub and FAQs

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Why are tours not available for the dates I am looking for?

Stadium Tours are made available to book on our website approximately 6 - 8 weeks in advance, upon fixture confirmation. ​If there are no tours showing as available for the dates you require, please keep checking the website here . ​Some dates may be unavailable due to potential matches, or for even

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I am on the Season Ticket Waiting List, when will I be notified if I am going to be offered a Season Ticket?

Those supporters next on the waiting list will be contacted by Liverpool FC should an offer become available.Go to My Account to ensure that your contact details are correct so you don't miss out on important updates and reminders. To check your position on the Season Ticket Waiting List, click

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Season Ticket Auto Cup Scheme FAQs

Will I need to meet eligibility criteria to join the Auto Cup Scheme for the 2024/25 Season? ​Yes, season ticket holders are subject to the same qualifying criteria as members. This allows for a much fairer process for all supporters who would like to attend home cup matches.   Where can I find deta

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How can I find out if my seat has been resold for a specific game?

You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold. For a full step-by-step guide, go to our Ticket Exchange page.

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Railed Seating Trial at Anfield

Information about Railed Seating Q: Does this mean fans can stand?A: Anfield will remain an all-seater stadium and the areas with the new seats and safety rails are not ‘safe standing’ areas. We want fans to sit safely. Rail seating creates a barrier to protect supporters in those areas flagged as a

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I can't find Apple Wallet on my iPhone?

From iOS version 16.1 onwards, it's possible to remove Apple Wallet from your iPhone.If you can't find your Apple Wallet, go to the App Store on your phone and search 'Apple Wallet'. If you have removed it by accident, you will have the option to install it again shown on the screen.

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Contact Us | Send us an Email

To contact us by email, please go to our Supporter Services contact page​🔗 Visit our Supporter Services contact page

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Can I request a message or gift for a special occasion?

We receive a huge amount of requests from supporters and their friends/family, and because of this we regret we just can’t accommodate the following:Greetings cards or certificates for special occasions/seasonal greetingsPlayer autographs, meetings or personalised video messages.We receive so many s

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How do I log a complaint regarding an act of discrimination against myself or other people?

Any feedback or complaints that involve any acts of discrimination against yourself or other people should be submitted through our Contact Us page here.If you wish to report any incidents of discrimination, be it online or in-stadia, you can do so by clicking here.

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© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.