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All Red Video App FAQs

How do I download the Official All Red Video App? ​ It’s really easy to download the Official All Red Video App from your smartphone or tablet device. If you’re using an iPhone, iPad or Apple device just head to the App Store. If you’re on an Android device, simply go to the Play Store. How do I upd

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Live Audio Commentary - Registration

In order to listen to free live audio match commentary, supporters will need to register for a free All Red Essentials account on the www.liverpoolfc.com website. To register for free please click here and enter your details.If you are already registered then go to the https://video.liverpoolfc.com/

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How do I register or login to the Website?

We are currently working on a better fan experience for your access to our digital services. In the meantime, you will need to register or log in separately for access to some club services. Below is a guide to help you understand where and what details to use for access. I want to Register... I wan

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Can I watch Live Games on All Red Video?

Like other club channels, All Red Video is not permitted to broadcast live first team games on the website or TV channel as match coverage is restricted by broadcast regulations. This includes Premier League fixtures and all other competitive competitions. We do, however, screen live some academy an

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How can I contact the Club?

Supporter Services Our Supporter Services team can help with nearly all club enquiries, including: Season and General Admission Ticketing All Red Membership LFC Online Store and Retail stores Stadium Tours All Red Video Fan Mail and Requests Complaints, Suggestions and Thank Yous 🔗 Visit our Suppor

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How can I update card payment details for my All Red Video Subscription?

If you subscribed to All Red Video through the LFC website can update your payment card details for your subscription online as follows: N.B. This must be done through the website and not on the App. ​ Log in to your account here Click on 'Account' Select 'Manage Subscriptions' Select + Add payment

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How can I Cancel my All Red Video Subscription?

If you subscribed to All Red Video through the website then can cancel your subscription online as follows: N.B. This must be done through the website and not on the App. Log in to your account here Click on 'Account' Select 'Manage Subscriptions' Click on the 'Cancel Plan' button Your All Red Video

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How much is an All Red Video Subscription?

You can find the price of a All Red Videosubscription by clicking here or via the All Red Video mobile apps. You can also register for All Red Essentials for access to the free content and live match audio commentary.

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On which platforms is All Red Video available?

In addition to the All Red Video website and mobile Apple & Android apps, All Red Video is now also available on Amazon Fire TV, Android TV and Roku, allowing you to watch on-demand and live content, including the 24/7 LFCTV channel, directly on your TV. ​ Several Smart TV models have Amazon Fire TV

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Renewal Payment Failed for All Red Video

If you payment has failed for the renewal of your All Red Video subscription you will receive a failed payment notification email. We will attempt to take payment up to 4 times before the account is cancelled. You will receive a failed payment notification email each time payment is attempted. If yo

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What is the difference between an LFCTV and All Red Video subscription?

LFCTV subscription is through Sky or Virgin and enables you to watch the LFCTV channel on your TV. For more information on subscribing to the LFCTV channel click here . ​ All Red Video is an online subscription which is accessed via your PC or mobile device. For more information on subscribing to Al

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LFCTV Subscription Information

You can subscribe to LFCTV on Sky if you live in the UK or Ireland, and also on Virgin Media if you are in the UK by contacting your service provider. ​ If you are overseas then access to the channel is available online via the club's video on-demand service All Red Video. ​ The subscription costs £

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Why is the Anfield store closed, and when will it re-open?

The Anfield store is being refurbished and will close at 5:30pm on Saturday 26 May 2025. The store will re-open before the start of the 2025/26 season. A temporary store will be open in the Kop Bar from Wednesday 28th May 2025 and will remain open until the refusbishment work is complete.

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ALL RED Rewards- Password Reset

If you are having an issue resetting your password, please click here and try again. This should allow you to reset your password. Following this, please login here If you are still experiencing an issue, please reply with a screen shot showing your error message and confirm which browser you are us

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I have multiple accounts in my own name, how do I complete SSO?

The majority of fans should only have 1 account. However, there are some scenarios when a fan could have more than one account, for example: ​ A disabled fan who has 1 or 2 personal assistants who attend the match with them A priority rights holder who has more than 1 priority rights account ​ The e

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I've been contacted to complete Single Sign On, what do I do?

If you've multiple supporter ID numbers associated with your email address, each Ticketing/Membership account will need a unique email address linked to it, to reflect that each account is for a unique individual. By "unique email address", we mean the same email address can't be used on any other T

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My email address appears on an account I no longer use

If your email address appears on more than one ticketing/membership account but you only use one of them, there is no action required on the account you don’t use. ​ When single sign on launches, you will be able to link your ALL RED account to the ticketing/membership account you want to continue u

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What is Single Sign On (SSO), and why are we doing this?

Currently, supporters may have multiple accounts for logging into the different areas of liverpoolfc.com: •To use ALL RED Video, the Online Store or ALL RED, you will log in using an email address and password •To buy Tickets or manage your Membership, you will log in using a Supporter ID and passwo

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Why do I get an error message when attempting to verify my details?

Error message displayed: 'Error linking account due to empty details.' ​ This error will appear if your existing ALL RED account has an invalid date of birth against it. You can fix this by following these steps: ​ Click Logout to sign-out of the linking process or click here. Now log in to your exi

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About ALL RED Rewards

What is ALL RED Rewards? ​ ALL RED Rewards is where fans registered via the official LFC website or Official LFC App can find exclusive benefits just for being a fan. You can also earn extra benefits and rewards by regularly using the various features of the Official LFC App and website. Why have yo

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© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.