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The club issues digital tickets for fans to access the stadium but recognises there may be a small number of fans who may find these difficult to use. We therefore provide Access Cards, which are a photographic ID card that can be used at the turnstile instead of a digital ticket, to those who meet
Knowledge base article
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NFC Tickets & Stadium access
You will be automatically renewed onto All Red Full. If you’d prefer to renew onto an alternative membership, or decide you want to cancel your auto-renewal payment, please action this within My Account before midnight (BST) on 29th April 2025. To remove yourself from auto-renewal: Login to My A
Purchase and Renewal
If you subscribed to LFCTV GO through the website then can cancel your subscription online as follows: N.B. This must be done through the website and not on the App. Log in to My LFC hereClick on MYLFCSelect 'Manage Subscriptions'Click on the 'Cancel Plan' buttonYour LFCTV GO sub
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LFCTV GO Subscription Support
All Red membership for season 2025/26 will be available for fans to purchase online from early June 2025. You can register your interest here and we will email you when it launches.
To cancel your auto-renewal, you can login to the Members My Account section.Click your initials in the top right corner. Select 'Membership' from the drop-down menu. Tick the Membership Type you have. Click into the red ‘Manage Auto Renew’ button If you’re on Auto-Renew, there will be
All Membership types are seasonal. Current 2024/25 Memberships will expire on 31st May 2025
LFC will contact you ahead of the auto-renewal payment run in mid-April time with more information on this including options to switch your product type ahead of the payment run date, if you wish to.
Should you have any concerns or want to provide any feedback please email us via residents@liverpoolfc.com.For more information on matchdays and fixtures please visit https://www.liverpoolfc.com/fans/local-residents..
Anfield Residents Liaison
If you are currently signed up to auto-renew within Members My Account, you will be auto-renewed onto the new All Red product. To check if you are on auto-renewal, you can login to the Members My Account section.Click your initials in the top right corner. Select 'Membership' from the dr
LFC Official Membership for season 2024/25 is now off sale. You can register your interest for the new All Red membership here and we’ll email you when it has launched for season 2025/26.
All Membership gift park vouchers for season 2024/25 expired on March 31st 2025.
Follow the instructions below if your pass has expirediPhoneOpen your Apple Wallet appTap on the "View Expired Passes" text (you might need to scroll down if you have lots of passes in your wallet)Supporters need to unhide their NFC pass if it has dropped into their expired passes, or it w
Here's everything you need to know about accessing Anfield using your NFC mobile ticket. You can read the guide online below, or you can download a copy of the guide at the bottom of this page.How do NFC mobile tickets work?An NFC Pass (Near Field Communication) is a digital ticket/pass that is
If you hold one of the following Official Membership types, you can benefit from discounts on our Stadium Tour and Museum:Full MembershipLight MembershipInternational MembershipMighty Red MembershipRed Squad MembershipTeen Red Membership Where do I find my discount code?Your Stadium Tour and Museum
Booking a Tour
If you need to change or cancel your booking, please contact us here . We can accept cancellations as long as a minimum of 24 hours’ notice is given. Please note: For late arrivals, we would try our best to accommodate you should there be any spaces available on a later tour. However, this is subjec
It's important to follow the rules of the governing bodies of football and ensure that safety remains the number one priority for all supporters who come to Anfield.Flag PolicyCommercially produced flags under 2m x 1m with a small pole (less than 7mm diameter and less than 1m long) will be al
Stadium & Facilities
We're sorry you've had a problem with something you bought from us. If you've got a faulty item, received a damaged or incorrect item, or just don't want the item any more and haven't used it yet, here's how you can get it sorted.For instructions on how to use the LFC O
Returns, Refunds and Exchanges
Returning something you ordered onlineIf there's a problem with any of the items you have ordered (damaged, faulty, or you have received the wrong item), you can return it to us for a refund. Please contact us for further information. You can also return some unwanted products, but exclusions
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For the latest updates on pre-order despatch dates, check the Announcements section.Checking the status of your order in My AccountYou can track the progress of your order in My Account, in the My Orders section. Here's what the statuses mean:Pending - your order has been accepted and is wait
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Delivery
If I can’t attend a Premier League home fixture, what options are available to me?Option 1 - Return your ticket to the Club using the Ticket ExchangeOption 2 - Forward your ticket to registered Friends or FamilyMy circumstance have changed and I may not be able to attend the minimum of 15 Premier
Season Ticket Renewals
