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Can I remove Friends & Family from my account after 1st September 2025?

No, from 1st September 2025, the option to remove Friends & Family members from any account will be suspended for the remainder of the season.

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Can I update my Friends & Family list during the 2025/26 season?

Yes, you are able to edit your registered Friends & Family list until ​September 1st 2025, after which you'll only be able to add to your list if you've not reached the 18 person threshold. ​ ​

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How many Friends & Family can I link to my account?

From September 1st 2025, the maximum number of Friends & Family you can link to your account will be set to 18.

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How do I remove someone from my Friends & Family list?

Log in here , select ‘My Friends & Family’ Click the 3 dots next to the person you wish to remove. Select the ‘Remove’ option. Select ‘Remove User’.

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How do I add someone to my Friends & Family list?

If you already have an account, login here, select ‘My Friends & Family’ and follow the online instructions. If you do not have an account, then you should firstly register with our online ticketing service here. Once registered, you can then log in here, select ‘My Friends & Family’ and follow the

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Can I add Friends & Family to my account after 1st September 2025?

Only supporters who have less than 18 Friends & Family linked to their account will continue to be able to add to their Friends & Family throughout the season, up to a maximum of 18.

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What is Friends & Family?

The friends & family feature lets you link other supporters to your account, allowing you to assign tickets to each other (subject to eligibility) when making a ticket purchase, or to share your ticket with them via the club’s Ticket Forwarding service.

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When is Ticket Forwarding available until for each game?

Ticket Forwarding will be enabled approximately two weeks prior to each fixture and will be advertised here. Once the Ticket Forwarding service is available, it will remain open until kick-off on matchday.

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What is Ticket Forwarding?

Ticket Forwarding is a secure way for supporters to send a ticket to one of their existing Friends & Family members through our ticketing system, which helps the Club improve safety and fairness of ticket access by knowing who is in the stadium. To ensure security and fairness, there are some restri

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Can I forward an adult ticket to a concession and vice versa?

Yes, you can forward a ticket to eligible supporters on your Friends & Family list, who have either an All Red Membership or General Admission pass for 2025/26, and do not have a ticket on their account for the fixture being forwarded.

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How many times can I forward a ticket?

A ticket can only be forwarded once. Please make sure the Friend & Family member you are forwarding a ticket to can attend the designated fixture before forwarding them the ticket.

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Can I have my ticket forwarded back to me?

In exceptional circumstances, the person you have forwarded your ticket to is able to submit a request to return the ticket back to you if they can no longer attend. The form to request for a ticket to be returned to the sender will be available via their Ticketing Account. They can click here to se

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Why has the Ticket Forwarding policy changed?

The change has been brought in to help combat ticket misuse, one of the key areas identified from fan feedback from the recent Ticketing surveys and in line with the club’s ticketing principles.

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Do you need to be an All Red Member to be forwarded a ticket via Friends and Family?

Supporters who are receiving tickets will need to either be an All Red Member or have downloaded a General Admission NFC pass, in order to receive the ticket and be able to access the stadium. Please note: No credit will be applied for a Premier League home game if the seat forwarded was originally

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Why has the Ticket Distribution service been removed?

In line with our Ticketing Principles, we want to ensure that supporters follow the same process when sharing general admission tickets. Supporters will continue to have access to the clubs Ticket Exchange, full details of Ticket Forwarding and the Ticket Exchange can be found here.

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How does Ticket Forwarding work for European away games?

Supporters wishing to nominate someone else to use their European away ticket will now need to ensure these supporters are on their Friends & Family list Ticket Forwarding will be available on a trial basis for European away fixtures Full details of the new trial will be shared via email ahead of th

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Is there a limit to how many home Premier League or Cup match tickets I can forward in a season?

No, there is no limit however, if you are a Season Ticket holder you will need to comply with the new 'Every Seat Every Game' policy.

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What can I do if I can't attend a game?

Supporters can continue to access to the clubs Ticket Exchange, or if eligible can use our Ticket Forwarding service.

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Why am I getting an error message when I’m trying to add someone to my Friends & Family?

If you have already reached the maximum number of Friends & Family on your account, you will be unable to add anyone else and will receive an error message. If you have not reached the maximum number of Friends & Family on your account, this will mean that the person you are trying to add has alread

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Can I purchase All Red membership via LFC Retail?

If you live in the UK, you can currently purchase All Red Full and Light membership via the LFC online store. We expect to have all membership products available globally via the online store and via UK based LFC Official Retail stores from mid-July. You can also purchase All Red membership via the

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