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Accessible seating is available across all available blocks in rows A-C, subject to availability. Wheelchair bays are available in 2 locations in the North Stand: Wheelchair platform: located in the Upper North Stand, positioned across the rear of blocks ND to NF - undercover with accessible to
Knowledge base article
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Match Tickets
No, tickets obtained via the ballot can only be purchased using credit or debit card.
All Red
You can use Ticket Exchange to list your tickets for Premier League Home fixtures.
Ticket Forwarding
Yes, your Personal Assistant will need their own Supporter ID number in order to be allocated a Season Ticket or Hat-trick package. Please use the Contact Us form and select Disability Tickets and Information to ensure their account is set up correctly.
You cannot amend orders post-purchase. Please take care when personalising products online to ensure all spellings etc. are correct.
Personalised Gifts and Souvenirs
In line with our terms and conditions of sale, we are not able to offer a refund of any travel, accommodation or other miscellaneous costs incurred as the result of your ticket being cancelled. Review our Conditions of Sale that apply when the ticket it purchased: General Admission ticket Condition
Refunds
No, both junior Season Tickets and Hat-trick packages are only available to purchase alongside an adult at a ratio of 3:1.
Yes, LFCW Season Ticket and Hat-trick package holders can purchase additional season tickets(s) or Hat-trick package(s) on our website. You will need a supporter ID number for each supporter you are buying a Season Ticket or Hat-trick package for.
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Create event” you will have the option to set a title, description, location, date/time and a
Official Liverpool Supporters Clubs Committee (OLSC) Admins
The Club's Equality and Diversity Manager is Rishi Jain (Director of Impact). If you have would like to share any experiences or have any feedback to help us improve our services, then he can be contacted by emailing our Supporter Services Team. To see more information on Equality, Diversity and Inc
Complaints, Suggestions and Thank Yous
For information about the Hillsborough disaster, please visit our website. For any Club statements or news about Hillsborough, please refer to our news page.
Club & Corporate Information
Do I need to book in advance? To avoid disappointment, we highly recommend you pre-book your abseil at our website. Tickets can be purchased online up to the time of the abseil, so if you decide you’d like to abseil on the day, we recommend checking online to book any available places that are lef
The Anfield Abseil
Orders for third-party personalised products cannot be delivered to one of our physical stores or sent to click and collect points.
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Add group locations” you will have the option to set a location name, address and an image.
If the refund payment fails or is rejected, the bank or your credit card provider will inform us. We kindly request that you do not contact us in this instance, as we will be in touch with you directly to arrange the refund.
We carefully select third-party suppliers to ensure the same high quality you expect from all our products. If you're unhappy with the quality of what you have received, contact Supporter Services.
You can only use the site to validate your details once. If you need to modify your validation please contact Supporter Services.
Fan Update
You will receive a decision almost instantly unless your application is referred. Please note, you must complete your online application within 45 minutes.
Finance
Once you've submitted your details successfully, you'll see a page confirming that your Fan Update submission has been submitted and is pending validation. We will review your submission and send you an email either with additionals questions or confirming that you have completed the process succe
Our personalised range ships worldwide. Read our FAQ on What VAT, customs and import charges are added for orders for delivery outside the UK? for more information.
