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Season Ticket Holders will receive 1/19th of the price they paid for their Season Ticket. Official Members will receive 100% of the price they paid for the ticket. When you return your seat, you can choose one of 2 options: Choose to have the funds transferred to your bank account.Choose to have the
Knowledge base article
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Ticket Exchange & Ticket Cash
You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold. For a full step-by-step guide, go to our Ticket Exchange page.
Storage pods can be accessed from 2 hours before kick-off and will close 1 hour after the final whistle.
Stadium and Facilities
If you are having an issue resetting your password, please click here and try again. This should allow you to reset your password. Following this, please login here If you are still experiencing an issue, please reply with a screen shot showing your error message and confirm which browser you are u
ALL RED Rewards
If you need to store a mobility aid for an upcoming game, you will need to request a space in one of our storage pods. Requests can be made by contacting our Supporter Services team . Please see the permitted and prohibited items we are able to store below.
An Admin can invite Members to join, earn points as the group, accept Members into the group and promote others to also be Admins. Please be certain that this user can be trusted and that their details are correct before giving them admin privileges. 1. Log in to ALL RED Rewards and go onto your
ALL RED Rewards for OLSC Committee Members
To receive the discounts you are entitled to, you must show your NFC pass. For details of all season ticket and membership benefits, go here.
NFC Tickets & Stadium access
Open the LFC Official App and log in. Click Discover on the bottom right menu of the app. Select My Tickets. Check that your app is up to date if you experience any issues. Click on the fixture you'd like to manage your ticket for and select Forward to post your ticket on the Ticket Exchange. Select
LFC Official App
Unfortunately, we do not have specific accessible entrances however, we will try our best to assist where possible.
Concerts
Visually Impaired supporters are able to order a headset with full commentary in advance of the game. Please advise if you require a headset at the time of purchasing your match ticket. Please note, all of our home match commentary is conducted in house.
Match day
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Create event” you will have the option to set a title, description, location, date/time and a
Members of the groups can complete tasks to earn themselves and their group guaranteed rewards. Working as a group, they will also compete against other OLSCs for an ultimate prize won by the winning OLSC. To see ways of earning: 1. Go to your OLSC Homepage 2. Tap on ‘Earn’ 3. This will display
ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)
There are accessible toilets located in all stands. Two of the toilets have changing places facilities; these are located in the Kop and Main Stand (Level 2). Should you require the use of the changing places facilities, please inform our Disability team at the time of booking any match tickets. The
There are boxes available to put your personal belongings in but these are left at your own risk. These boxes can hold handbags or small rucksacks, so please only bring what you need on the day. Anything larger will not be permitted.
The Anfield Abseil
Once logged in, tap on the Supporters Club icon. If it does not already appear, search for your OLSC. The name will be OLSC and then the location of your Club. Once found tap on the OLSC. Tap on Request to Join Group. Your request will then be waiting to be verified by the admins of your OLSC. Once
Please go back to the message and re-enter the URL into your browser and it should appear. If you are still having difficulties, please follow the other process on how to join the group.
The Club's Equality and Diversity Manager is Rishi Jain (Director of Impact). If you have would like to share any experiences or have any feedback to help us improve our services, then he can be contacted by emailing our Fan Services team here. To see more information on Equality, Diversity and Incl
Complaints, Suggestions and Thank Yous
Bags no bigger than A5 are allowed into the stadium, and all bags will be searched on entry. There are no bag storage facilities available at St Helens Stadium.
Match Day
Once you've submitted your details successfully, you'll see a page confirming that your Fan Update has been submitted and is pending validation. After that we will review your submission. If we have any questions, we'll be in touch. Otherwise, we will approve your submission and send you an email co
Fan Update
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Edit group info” you will have the option to edit group name, description, location name, loc
