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There are nursing facilities available in the Lower Main Stand, subject to availability. If you require access, please approach a steward who will be able to assist you. Please note You must bring your own breast pump, which must fit in a small bag and will be subject to usual searches upon en
Knowledge base article
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Stadium & Facilities
For information about the Hillsborough disaster, please visit our website. For any Club statements or news about Hillsborough, please refer to our news page.
Club & Corporate Information
No, both junior Season Tickets and Hat-trick packages are only available to purchase alongside an adult at a ratio of 3:1.
Match Tickets
Should you have any concerns or want to provide any feedback please email us via residents@liverpoolfc.com. For more information on matchdays and fixtures please visit our Local Residents page. .
Anfield Residents Liaison
We are always looking at ways to improve the fan experience, whether that’s at Anfield or in the digital space and we are exploring how we use technologies and how best to integrate them into our current platforms.
LFC Forums
Unfortunately, we do not have specific accessible entrances however, we will try our best to assist where possible.
Concerts
Do I need to book in advance? To avoid disappointment, we highly recommend you pre-book your abseil at our website. Tickets can be purchased online up to the time of the abseil, so if you decide you’d like to abseil on the day, we recommend checking online to book any available places that are lef
The Anfield Abseil
You can update your mobile number in your My Account.
Multi-Factor Authentication
Digital gift cards can be redeemed against our entire personalised product catalogue.
Personalised Gifts and Souvenirs
Visually Impaired supporters are able to order a headset with full commentary in advance of the game. Please advise if you require a headset at the time of purchasing your match ticket. All of our home match commentary is conducted in house.
Match Day
All current prize draws and events will be advertised within the Prize Draws section of your My Account. Every month new competitions will be announced so make sure you are regularly checking in.
Membership Benefits
Smoking and vaping are NOT permitted within Anfield.
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Add group locations” you will have the option to set a location name, address and an image.
Official Liverpool Supporters Clubs Committee (OLSC) Admins
Yes, LFCW Season Ticket and Hat-trick package holders can purchase additional season tickets(s) or Hat-trick package(s) on our website. You will need a supporter ID number for each supporter you are buying a Season Ticket or Hat-trick package for.
There are boxes available to put your personal belongings in but these are left at your own risk. These boxes can hold handbags or small rucksacks, so please only bring what you need on the day. Anything larger will not be permitted.
Yes.
Ticket Forwarding
Yes, your Personal Assistant will need their own Supporter ID number in order to be allocated a Season Ticket or Hat-trick package. Please use the Contact Us form and select Disability Tickets and Information to ensure their account is set up correctly.
The most likely reason is that your contact preferences are either not up-to-date or you have opted out of marketing communications. Please log in to your ALL RED account here, then: On a computer Hover your mouse over the Your Name (My Account) text in the top-right of the page Choose 'Personal d
All Red Rewards
You can only forward your ticket to another wheelchair user supporter.
We carefully select third-party suppliers to ensure the same high quality you expect from all our products. If you're unhappy with the quality of what you have received, contact Supporter Services.