Can't find what you're looking for?

Ask a question

Official

Accepted

Unanswered

Advanced Filters

Search Results (336)

Relevance
Selected Relevance
L
How can you earn as a group on ALL RED Rewards?

Members of the groups can complete tasks to earn themselves and their group guaranteed rewards. ​ Working as a group, they will also compete against other OLSCs for an ultimate prize won by the winning OLSC. To see ways of earning: ​ 1. Go to your OLSC Homepage 2. Tap on ‘Earn’ 3. This will display

Knowledge base article

 • 

ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)

L
No Spoilers

If you want to watch the matches without knowing the score you can go to our dedicated page for direct access to replays that are spoiler-free. Click Here and bookmark this page to avoid any spoilers on the website and get direct access to on demand Full Match replays of all Liverpool's men's games.

Knowledge base article

 • 

ALL RED Video Support

L
Travel information for St Helens Stadium

How do I get to St Helens Stadium?​ Directions for travelling to St Helens Stadium can be found here. How far is the stadium from local bus/train stations?​ By Train The nearest train station is St Helens Central, which is less than a 15-minute walk from the Stadium, with frequent services running t

Knowledge base article

 • 

Match Day

L
Is storage available for mobility aids?

Yes, there is limited availability for mobility aid storage. ​ These cannot be booked in advance and are available on a first-come, first-serve basis. ​ Please visit the Ticket Office on the day of the concert to book your space.

Knowledge base article

 • 

Concerts

L
Why is a video not available in my country?

Most of the content in the All Red Video platform is available worldwide, without restrictions. ​ However, due to broadcasting rights, there are occasions when certain videos are not available in specific countries. You can find a list of ongoing restrictions below: ​ Women’s Super League (WSL) cont

Knowledge base article

 • 

ALL RED Video Support

L
Filming requests at LFC sites

If you are a professional media organisation and wish to film at Anfield or any other LFC site, please click here to access the filming permission form and submit your request. Please ensure you provide all of the required information and accompanying documents, as your request will not be processed

Knowledge base article

 • 

Club & Corporate Information

Email Us form(Copy)

Process definition for Customer Facing 1 Old name: UAT Customer Facing 1 (Main Flow)(New Change)(Alex Carbon Copy)

User Guide

 • 

Contact Us & Club Information

L
I have released my seat for a game I now want to attend, what do I do?

If your hasn't been sold yet, you cancel your request in your Ticket Resale section in My Account: If your ticket has been sold on the Ticket Exchange, this seat cannot be retrieved and nothing further can be done. For a full step-by-step guide, go to our Ticket Exchange page.

Knowledge base article

 • 

Ticket Exchange & Ticket Cash

L
How do I forward my ticket through the LFC Official App?

Open the LFC Official App and log in. Click Discover on the bottom right menu of the app. Select My Tickets. Check that your app is up to date if you experience any issues. Click on the fixture you'd like to manage your ticket for and select Forward to post your ticket on the Ticket Exchange. Select

Knowledge base article

 • 

LFC Official App

L
I have completed the Fan Update process; do I need to do anything else?

Once you've submitted your details successfully, you'll see a page confirming that your Fan Update has been submitted and is pending validation. After that we will review your submission. If we have any questions, we'll be in touch. Otherwise, we will approve your submission and send you an email co

Knowledge base article

 • 

Fan Update

L
Who is the Club's Equality and Diversity Manager?

The Club's Equality and Diversity Manager is Rishi Jain (Director of Impact). If you have would like to share any experiences or have any feedback to help us improve our services, then he can be contacted by emailing our Fan Services team here. To see more information on Equality, Diversity and Incl

Knowledge base article

 • 

Complaints, Suggestions and Thank Yous

L
Where can I buy a programme on a match day?

All food and beverage units within the stadium stock and sell the match day programmes. ​ Outside of the stadium, programmes are available at the below outlets: ​ Kop Pod located across from the ticket office Small pod on side of retail store ​ Anfield Road Container under LFCTV pod Retail pod next

Knowledge base article

 • 

Stadium & Facilities

L
The item I want is out of stock - is it coming back?

Adidas kit We get stock deliveries throughout the year. You can be among the first to know about re-stocks by following the Official LFC Retail Twitter account. We'll also put updates on the Online Store. Other items We often re-stock our own collections, so the best thing to do is check the Online

Knowledge base article

 • 

Products and Stock

L
What is Liverpool's flag and banner policy?

It's important to follow the rules of the governing bodies of football and ensure that safety remains the number one priority for all supporters who come to Anfield. Flag Policy ​ Commercially produced flags under 2m x 1m with a small pole (less than 7mm diameter and less than 1m long) will be allow

Knowledge base article

 • 

Stadium & Facilities

L
How can I add another trusted member of my OLSC to become an admin of the group and what can they do?

An Admin can invite Members to join, earn points as the group, accept Members into the group and promote others to also be Admins. ​ Please be certain that this user can be trusted and that their details are correct before giving them admin privileges. ​ 1. Log in to ALL RED Rewards and go onto your

Knowledge base article

 • 

ALL RED Rewards for OLSC Committee Members

L
How do I buy a ticket that has been returned to the Ticket Exchange?

Supporters can buy any tickets that have been returned by other supporters through our Ticket Exchange. Tickets are available on a first-come, first-served basis. Here's how to check availability and buy any available tickets: How to see when Ticket Exchange is open for a match Check the table at th

Knowledge base article

 • 

Ticket Exchange & Ticket Cash

L
Why Has the Ticket Distribution Service Been Removed?

In line with our Ticketing Principles, we want to ensure that supporters follow the same process when sharing general admission tickets. ​ Supporters will continue to have access to the club's Ticket Exchange and be able to use Ticket Forwarding.

Knowledge base article

 • 

Ticket Distribution

L
Liverpool Football Club Forums Closure

When did LFC Forums close? ​ LFC Forums closed in June 2025. Why did LFC made the decision to close LFC Forums? ​ We are always looking at ways to improve the fan experience, whether that’s at Anfield or in the digital space and we are exploring how we use technologies and how best to integrate them

Knowledge base article

 • 

LFC Forums

L
I am registered Disabled, how do I register for the All Red ticket ballot?

Log in to register for the ballot. Registration for supporters with less than 13 Premier League Home Games will take place from 10am Thursday 23 October until 8am Thursday 30 October.

Knowledge base article

 • 

Members Sale

L
What happens if there's bad weather?

We constantly monitor the weather situation and will keep you updated in advance if we feel that the weather may affect your booking. We reserve the right to postpone abseils due to bad weather (strong winds, heavy rain, electric storms etc.) for safety reasons. If your abseil has been postponed due

Knowledge base article

 • 

The Anfield Abseil

© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.