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I have renewed my Season Ticket and received a confirmation email, but when I log in online it still says 'Not Renewed'?

Please don't worry. The status of your Season Ticket on your 'My Account' will be updated before the new Season begins. If you want to retain proof of renewal in the meantime, just hold on to your confirmation email.

Knowledge base article

I have completed my task for my OLSC, but we haven’t received the points?

Earning as an OLSC is all about earning collectively and relies on not just an individual, but multiple fans within your OLSC to complete the task in order to unlock the reward. The earn criteria will be set out in the earn task description.

Knowledge base article

Where are the accessible toilets located at Anfield?

There are accessible toilets located in all stands. Two of the toilets have changing places facilities; these are located in the Kop and Main Stand (Level 2). Should you require the use of the changing places facilities, please inform our Disability team at the time of booking any match tickets. The

Knowledge base article

How do I spend points or redeem rewards earned by my OLSC?

1. Go to your OLSC Homepage2. Tap on ‘Redeem’3. This will display all the items that you can spend your points on4. Tap on the item you want to spend points on.5. Tap to enter and go through the entry process and then tap to confirm6. This will give you entry and subtract the points from your OLSC a

Knowledge base article

How do I create an event?

When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Create event” you will have the option to set a title, description, location, date/time and an image. Onc

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How can I add another trusted member of my OLSC to become an admin of the group and what can they do?

An Admin can invite Members to join, earn points as the group, accept Members into the group and promote others to also be Admins. Please be certain that this user can be trusted and that their details are correct before giving them admin privileges. 1. Log in to MyLFC and go onto your OLSC homepage

Knowledge base article

How do I add or manage the group’s locations?

When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Add group locations” you will have the option to set a location name, address and an image. Once you clic

Knowledge base article

How can you earn as a group on MyLFC?

Members of the groups can complete tasks to earn themselves and their group guaranteed rewards. Working as a group, they will also compete against other OLSCs for an ultimate prize won by the winning OLSC. To see ways of earning: 1. Go to your OLSC Homepage2. Tap on ‘Earn’3. This will display all th

Knowledge base article

I am a committee member of an OLSC, how do I become the admin of an OLSC in MyLFC?

You will be approached by the LFC OLSC Relations Manager who will invite you to become the admin of the group. If you or one of your OLSC colleagues have not been invited yet, please contact the LFC OLSC Relations Manager. You will need to register for MyLFC first and access it here, this will creat

Knowledge base article

Will a little kids black goalkeeper mini-kit be made available to purchase?

Yes. The LFC Nike Little Kids 24/25 Black Goalkeeper Kit is scheduled to launch later this summer.

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Will youth black goalkeeper shorts be made available to purchase?

Yes. The LFC Nike Youth 24/25 Black Goalkeeper Stadium Shorts are scheduled to launch later this summer.

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Why aren't all Academy and Women's matches shown live on LFCTV?

The Premier League restrictions around broadcast times mean that we are not able to provide live coverage of U23 and U18 games in a 'Premier League broadcast window' (when there's another game in the league being televised).Therefore we are restricted in the number of games we can show live during t

under 18

under 23

Knowledge base article

Will a goalkeeper kit be launched alongside this seasons away outfield kit?

​No, there is no Goalkeeper kit launching alongside this seasons away outfield kit. ​A second-choice goalkeepers kits will be made available to purchase later this summer. ​

Knowledge base article

How do I know if I am completing a task for myself or my OLSC?

When on the MyLFC homepage you will be earning for yourself, it will display your name, your profile picture, when you have been a member since and your points total. On this screen you will be earning points for yourself. When you go onto the OLSC on MyLFC, it will clearly state that you are on the

Knowledge base article

How can I book a storage space for my mobility aid?

If you need to store a mobility aid for an upcoming game, you will need to request a space in one of our storage pods. Requests can be made by contacting our Supporter Services team . ​Please see the permitted and prohibited items we are able to store below.​

Knowledge base article

Are nursing rooms available at Anfield?

There are nursing facilities available in the Lower Main Stand, subject to availability. If you require access, please approach a steward who will be able to assist you. Please noteYou must bring your own breast pump, which must fit in a small bag and will be subject to usual searches upon entry. We

Knowledge base article

Can I purchase a long-sleeve outfield jersey?

Long sleeve versions of the LFC Nike Jersey will not be available for the 24/25 season as these products are no longer being produced by the manufacturer.

Knowledge base article

How do I edit the group’s information?

When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Edit group info” you will have the option to edit group name, description, location name, location and ph

Knowledge base article

Where can I find Season Ticket Terms & Conditions?

Season Ticket terms and conditions can be found here.

Knowledge base article

Where are the mobility aid storage pods located?

Storage pods are located by the Main Stand, Kop and Kenny Dalglish Stand. If your request to store a mobility aid is successful, you will be assigned a location close to your designated turnstile.​​

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