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Visually Impaired supporters are able to order a headset with full commentary in advance of the game. Please advise if you require a headset at the time of purchasing your match ticket. Please note, all of our home match commentary is conducted in house.
Knowledge base article
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Match day
If you are experiencing issues or delays with your Citizen Card application, and you think you may miss your Fan Update completion deadline, please contact Supporter Services and keep us informed on the status of your application.
Fan Update
Please go back to the message and re-enter the URL into your browser and it should appear. If you are still having difficulties, please follow the other process on how to join the group.
ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)
No, this will bypass the verification process as you will have received this link directly from the OLSC.
LFC Women play their home matches at St Helens Stadium, home to St Helens RFC. The stadium will open 1.5 hours prior to kick-off. Food concessions will be open inside the stadium where fans can buy the usual range of hot and cold food. Match programmes and limited LFCW Merchandise are
Match Day
Ticket Forwarding is in place for Premier League home and Cup home fixtures. Cup credits will not be transferred or lost for home Cup fixtures for season 2026/27, they will stay with the supporter who purchased them.
Ticket Forwarding
Only the OLSC Chairperson can spend the points earned by the OLSC. Any points earned in the OLSC does not go towards your individual total.
Audio guides are included in a LFC Stadium Tour ticket price and enhance the tour. Audio guides can be set to any of the 13 languages below: Arabic, Brazilian Portuguese, Dutch, English, French, German, Indonesian, Italian, Japanese, Mandarin, Norwegian, Spanish and Thai. We also offer the tou
Tour Information
For information about the Hillsborough disaster, please visit our website. For any Club statements or news about Hillsborough, please refer to our news page.
Club & Corporate Information
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Add group locations” you will have the option to set a location name, address and an image.
ALL RED Rewards for OLSC Committee Members
From 1 September 2026, the option to remove supporters from your Friends & Family List will be suspended for the remainder of the season.
Friends & Family
Ticket Forwarding will be enabled approximately two weeks prior to each fixture. It will remain open until kick-off on matchday.
Supporters can continue to utilise our Ticket Exchange, or if eligible our Ticket Forwarding service.
Ticket Distribution
Bags no bigger than A5 are allowed into the stadium, and all bags will be searched on entry. There are no bag storage facilities available at St Helens Stadium.
Members of the groups can complete tasks to earn themselves and their group guaranteed rewards. Working as a group, they will also compete against other OLSCs for an ultimate prize won by the winning OLSC. To see ways of earning: 1. Go to your OLSC Homepage 2. Tap on ‘Earn’ 3. This will display
The most likely reason is that your contact preferences are either not up-to-date or you have opted out of marketing communications. Please log in to your ALL RED account here, then: On a computer Hover your mouse over the Your Name (My Account) text in the top-right of the page Choose 'Personal d
ALL RED Rewards
Anfield operates as a fully cashless stadium to help reduce queues, speed up service, and provide a more secure and efficient experience for all visitors. During your stadium tour visit, you can use: Contactless debit and credit cards Chip & PIN Mobile and wearable payments, including Apple Pay and
A ticket can only be forwarded once. Please make sure the Friend & Family member you are forwarding a ticket to can attend the designated fixture before forwarding them the ticket.
Disabled Season Ticket holders and Members are able to return their tickets via the Ticket Exchange. Please visit http://www.liverpoolfc.com/tickets/ticket-exchange and follow the online Ticket Exchange release instructions. Alternatively, please phone the Disability team on 0151 264 2500. Please
Ticket Sales
The Club's Equality and Diversity Manager is Rishi Jain (Director of Impact). If you have would like to share any experiences or have any feedback to help us improve our services, then he can be contacted by emailing our Fan Services team here. To see more information on Equality, Diversity and Incl
Complaints, Suggestions and Thank Yous
