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I have completed my task for my OLSC, but we haven’t received the points?

Earning as an OLSC is all about earning collectively and relies on not just an individual, but multiple fans within your OLSC to complete the task to unlock the reward. The earn criteria will be set out in the earn task description.

Knowledge base article

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ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)

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How do I spend points or redeem rewards earned by my OLSC?

1. Go to your OLSC Homepage 2. Tap on ‘Redeem’ 3. This will display all the items that you can spend your points on 4. Tap on the item you want to spend points on. 5. Tap to enter and go through the entry process and then tap to confirm 6. This will give you entry and subtract the points from your O

Knowledge base article

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ALL RED Rewards for OLSC Committee Members

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Process definition for Customer Facing 1 Old name: UAT Customer Facing 1 (Main Flow)(New Change)(Alex Carbon Copy)

User Guide

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Contact Us & Club Information

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How can you earn as a group on ALL RED Rewards?

Members of the groups can complete tasks to earn themselves and their group guaranteed rewards. ​ Working as a group, they will also compete against other OLSCs for an ultimate prize won by the winning OLSC. To see ways of earning: ​ 1. Go to your OLSC Homepage 2. Tap on ‘Earn’ 3. This will display

Knowledge base article

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ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)

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How does ALL RED Rewards benefit me and my OLSC?

We want to bring new, exciting and rewarding experiences to our fans across the globe. ​ ALL RED Rewards has been created to give fans the opportunity to access experiences, gifts and other benefits, no matter where you live. ​ ALL RED Rewards can also bring our club partners closer to you, which wi

Knowledge base article

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ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)

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How do I edit the group’s information?

When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. ​ Within “Edit group info” you will have the option to edit group name, description, location name, loc

Knowledge base article

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ALL RED Rewards for OLSC Committee Members

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How can I add another trusted member of my OLSC to become an admin of the group and what can they do?

An Admin can invite Members to join, earn points as the group, accept Members into the group and promote others to also be Admins. ​ Please be certain that this user can be trusted and that their details are correct before giving them admin privileges. ​ 1. Log in to ALL RED Rewards and go onto your

Knowledge base article

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ALL RED Rewards for OLSC Committee Members

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Do I need to wait to be verified if I have received an invitational link?

No, this will bypass the verification process as you will have received this link directly from the OLSC.

Knowledge base article

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ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)

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How do I invite members to the OLSC group on ALL RED Rewards?

1. Log into ALL RED Rewards and tap to go into your OLSC. 2. Tap on Members, where it lists how many Members you currently have. 3. Tap to invite Members. 4. This will then give you the option to invite via SMS, Whatsapp, Email or copy the invite code. 5. Send the invite code to your Members. Make s

Knowledge base article

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ALL RED Rewards for OLSC Committee Members

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I have earned for my OLSC, how do I spend the points?

Only the OLSC Chairperson can spend the points earned by the OLSC. Any points earned in the OLSC does not go towards your individual total.

Knowledge base article

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ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)

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How do I add or manage the group’s locations?

When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. ​ Within “Add group locations” you will have the option to set a location name, address and an image. ​

Knowledge base article

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ALL RED Rewards for OLSC Committee Members

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I am a committee member of an OLSC, how do I become the admin of an OLSC in ALL RED Rewards?

You will be approached by the LFC OLSC Relations Manager who will invite you to become the admin of the group. If you or one of your OLSC colleagues have not been invited yet, please contact the LFC OLSC Relations Manager. ​ You will need to register for ALL RED Rewards first and access it here, thi

Knowledge base article

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ALL RED Rewards for OLSC Committee Members

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What time do the mobility aid storage pods open & close?

Storage pods can be accessed from 2 hours before kick-off and will close 1 hour after the final whistle.

Knowledge base article

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Stadium and Facilities

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I have applied for a UK Citizen Card but I am experiencing difficulty with the process.

If you are experiencing issues or delays with your Citizen Card application, and you think you may miss your Fan Update completion deadline, please contact Supporter Services and keep us informed on the status of your application.

Knowledge base article

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Fan Update

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How do I know if I am completing a task for myself or my OLSC?

When on the ALL RED Rewards homepage you will be earning for yourself, it will display your name, your profile picture, when you have been a member since and your points total. On this screen you will be earning points for yourself. ​ When you go onto the OLSC on ALL RED Rewards, it will clearly sta

Knowledge base article

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ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)

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Are match day programmes available in alternative formats?

A digital version of the matchday programme is available to purchase here. Should this format not be a suitable alternative, please contact our dedicated Disability Team on 0151 264 2500, selecting the option for disabled supporter enquiries, or via email through our Contact Us page.

Knowledge base article

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Match day

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Are headsets provided for match commentary for visually impaired supporters?

Visually Impaired supporters are able to order a headset with full commentary in advance of the game. Please advise if you require a headset at the time of purchasing your match ticket. Please note, all of our home match commentary is conducted in house.

Knowledge base article

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Match day

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Live Audio Commentary - Registration

In order to listen to free live audio match commentary, supporters will need to register for a free All Red Essentials account on the www.liverpoolfc.com website. To register for free please click here and enter your details.If you are already registered then go to the https://video.liverpoolfc.com/

Knowledge base article

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ALL RED Video Support

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How do I create an event?

When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. ​ Within “Create event” you will have the option to set a title, description, location, date/time and a

Knowledge base article

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ALL RED Rewards for OLSC Committee Members

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I have requested to join, but not been accepted yet, what should I do?

Please be patient, the verification process relies on an admin from your OLSC to log in a review each and every fan who have submitted to join the group.

Knowledge base article

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ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)

© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.