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Accessible seating is available across all available blocks in rows A-C, subject to availability. Wheelchair bays are available in 2 locations in the North Stand: Wheelchair platform: located in the Upper North Stand, positioned across the rear of blocks ND to NF - undercover with accessible to
Knowledge base article
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Match Tickets
As seats are allocated randomly, it’s unlikely you would be allocated the same seats for multiple fixtures.
All Red
If you require a personal assistant(s), you must enter the ballot for both you and your personal assistant(s) at the same time. Your ballot entry will be declined if you fail to do so. If you require assistance, please contact Supporter Services on 0151 264 2500 and select option 1.
Local General Sale
V12 will contact you to advise that your application has been declined. The email will contain an appeal process which you can follow should you still wish to pay via the finance option.
Finance
If you’re happy to be allocated a seat in an alternative area in the event your preferred areas aren’t available, please ensure Allocate me seats in any area is switched on. The toggle should be green. To be allocated seats only in your preferred areas, swtich this option off. The toggle should be
Prices for LFCW tickets and Season Tickets can be found on the LFCW ticketing section of the website once they have been announced.
All Red Rewards is free to join and open to all supporters worldwide, with no age restrictions. Register or sign in to your My Account on our website or the LFC Official App. You can access the All Red Rewards via the app navigation and start completing tasks to earn points towards benefits and rewa
All Red Rewards
We carefully select third-party suppliers to ensure the same high quality you expect from all our products. If you're unhappy with the quality of what you have received, contact Supporter Services.
Personalised Gifts and Souvenirs
Post-purchase, customers will receive one order confirmation for all products purchased. Order progress email updates will then follow for all purchased products. Order progress email updates for third-party products will be separate from email updates for products fulfilled by us. Your order may co
Profanity filters are used across our personalised product catalogue. These filters work to prevent the most common offensive and prohibited terms reaching the checkout. If you think we’ve got it wrong, contact Supporter Services.
Our forums closed in June 2025.
LFC Forums
Orders for third-party personalised products cannot be delivered to one of our physical stores or sent to click and collect points.
There are accessible toilets located in all stands. Two of the toilets have changing places facilities; these are located in the Kop and Main Stand (Level 2). Should you require the use of the changing places facilities, please inform our Disability team at the time of booking. They will endeavour
Stadium and Facilities
You can view the products that are personalisable on our website. Unlike personalised kits, all of these products are manufactured, fulfilled and delivered by a third-party supplier.
You cannot amend orders post-purchase. Please take care when personalising products online to ensure all spellings etc. are correct.
A digital version of the matchday programme is available to purchase. Should this format not be a suitable alternative, you can contact Supporter Services or our dedicated Disability Team on 0151 264 2500, selecting the option for disabled supporter enquiries.
Match Day
In the app, ‘Ineligible’ is displayed against tickets that do not carry a credit. For example, you do not earn a match credit if you purchased a Season Ticket for a fixture via the Ticket Exchange.
Match Credits
The stadium can be reached by train, bus, car, or supporter coach services. Train: St Helens Central station is approximately a 15-minute walk from the stadium. Bus: Several local bus services stop directly outside the stadium on Peasley Cross Lane. Supporter Coaches: Expedia supporter coaches opera
Transport & Parking
All Access Cards and Digital Access Passes are valid for 3 and need to be renewed directly with Nimbus. Nimbus will notify you when your Access Card is due to expire. The Club updates records seasonally, so your Access Card needs to be valid for the following season to be eligible for ticket purch
Registering your Access Requirements
Storage pods can be accessed 2 hours before kick-off and will close 1 hour after the final whistle.
