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Visually Impaired supporters are able to order a headset with full commentary in advance of the game. Please advise if you require a headset at the time of purchasing your match ticket. All of our home match commentary is conducted in house.
Knowledge base article
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Match Day
Yes, LFCW Season Ticket and Hat-trick package holders can purchase additional season tickets(s) or Hat-trick package(s) on our website. You will need a supporter ID number for each supporter you are buying a Season Ticket or Hat-trick package for.
Match Tickets
Unfortunately, we are unable to accommodate a seat move for the new season once you have selected your seat.
All current prize draws and events will be advertised within the Prize Draws section of your My Account. Every month new competitions will be announced so make sure you are regularly checking in.
Membership Benefits
All supporters who have purchased Tickets or a Membership will be asked to do Multi-Factor Authentication. This will help us protect your account and make it more difficult for bots to access tickets.
Multi-Factor Authentication
Your personalised message can contain letters A-Z and numbers 0-9. We are working hard to improve the customer experience for all and welcome any feedback here.
Personalised Gifts and Souvenirs
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Create event” you will have the option to set a title, description, location, date/time and a
Official Liverpool Supporters Clubs Committee (OLSC) Admins
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Manage members” you are able to search for members by name, remove them from the group, but a
Post-purchase, customers will receive one order confirmation for all products purchased. Order progress email updates will then follow for all purchased products. Order progress email updates for third-party products will be separate from email updates for products fulfilled by us. Your order may co
Our personalised range ships worldwide. Read our FAQ on What VAT, customs and import charges are added for orders for delivery outside the UK? for more information.
Your membership discount is accepted against our personalised range. For individual promotions, check the the specific terms and conditions.
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Add group locations” you will have the option to set a location name, address and an image.
You can view the products that are personalisable on our website. Unlike personalised kits, all of these products are manufactured, fulfilled and delivered by a third-party supplier.
Digital gift cards can be redeemed against our entire personalised product catalogue.
Items that are fulfilled by a third party will be indicated as third party products on the product page and at checkout.
Orders for third-party personalised products cannot be delivered to one of our physical stores or sent to click and collect points.
As part of the Fan Update process, which was introduced to ensure we hold accurate, up‑to‑date information about who is using a Season Ticket to access Anfield, each application must be registered to one supporter. Therefore, all details submitted for the Season Ticket Waiting List must belong to th
Season Ticket Waiting List
Liverpool Football Club will automatically charge your registered credit/debit card if and when any home cup fixtures arise, or a draw is confirmed. We will be able to confirm ticket prices once fixtures are confirmed.
ST Auto Cup Scheme
Yes, full eligibility criteria will be announced ahead of the Auto Cup Scheme enrolment.
No, you will be unable to purchase another ticket any additional sales.
Ticket Forwarding
