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Open the LFC Official App and log in. Click Discover on the bottom right menu of the app. Select My Tickets. Check that your app is up to date if you experience any issues.
Knowledge base article
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LFC Official App
If you require a personal assistant(s), you must enter the ballot for both you and your personal assistant(s) at the same time. Your ballot entry will be declined if you fail to do so. If you require assistance, please contact Supporter Services on 0151 264 2500 and select option 1.
Local General Sale
The Club have retained all the relevant sales history from the previous ticketing system, all purchases dating back to the 2015/16 season will be displayed in your account. In the highly unlikely event that we need games from an earlier season as part of a sales process, we will make those games act
Manage Ticketing Account
Visually Impaired supporters are able to order a headset with full commentary in advance of the game. Please advise if you require a headset at the time of purchasing your match ticket. All of our home match commentary is conducted in house.
Match Day
To reset your password, please follow the below steps: Log into your My Account. Click Forgotten password? under the password box. You'll then receive an email with password reset steps. So that you are able to receive the password reset link, please add tickets@fans.emails.Liverpoolfc.com
Managing Your Details
Please use this email form and select Match Credits as your query which can be found under Ticketing and Men’s Football. Ensure you provide as much information as possible when contacting us about your match credit query. You must contact us by 1 August 2026 if you need to query a match credit f
Match Credits
No, both junior Season Tickets and Hat-trick packages are only available to purchase alongside an adult at a ratio of 3:1.
Match Tickets
To use the LFC Official App, your device must be running: iOS 16.0 or later, or The latest Android operating system. If you are on the latest version, try deleting the app and reinstalling it. If the issue persists, contact Supporter Services.
Disabled supporters and non-disabled supporters cannot enter the ballot within the same booking.
Log in to My Account. Select Manage Ticketing Account. Go to Personal Details. Click History.
Yes, your Personal Assistant will need their own Supporter ID number in order to be allocated a Season Ticket or Hat-trick package. Please use the Contact Us form and select Disability Tickets and Information to ensure their account is set up correctly.
A digital version of the matchday programme is available to purchase. Should this format not be a suitable alternative, you can contact Supporter Services or our dedicated Disability Team on 0151 264 2500, selecting the option for disabled supporter enquiries.
If you are an All Red Full, Light or Junior member or a men’s, women’s or hospitality season ticket holder, your benefits give you access to the following retail discount across the season: 10% discount in Liverpool Football Club official UK based stores and online. There is a £200 discount cap ac
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Membership Benefits
Yes, LFCW Season Ticket and Hat-trick package holders can purchase additional season tickets(s) or Hat-trick package(s) on our website. You will need a supporter ID number for each supporter you are buying a Season Ticket or Hat-trick package for.
When you attend a match, you can show your Access Card or Liverpool FC Digital Access Pass, to a member of staff, who will be happy to provide any assistance you require. Please note that when purchasing tickets, it is essential that you select tickets that meet your requirements and are in line wit
Unfortunately, we are unable to accommodate a seat move for the new season once you have selected your seat.
Please contact Supporter Services as soon as possible and we can look into this for you. The Address option within your All Red Account will not update the current season's pack address, this is for future seasons only.
Membership packs began being dispatched in June. Once your pack is dispatched, you will receive a confirmation email.
You can amend your Supporters Club attached to your All Red membership account by following these steps: Log into your My Account. At the bottom via a drop down, Supporters Club is amendable. Click Update to save your changes.
You can update your mobile number in your My Account.
Multi-Factor Authentication
