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Due to the broadcasting rights for Carabao Cup matches, we are unable to broadcast any highlights of the match to international (Non-UK) supporters until midnight on the day after the match. i.e. Midnight on Wednesday for a Tuesday match.
Knowledge base article
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ALL RED Video Support
1. Go to your OLSC Homepage 2. Tap on ‘Redeem’ 3. This will display all the items that you can spend your points on 4. Tap on the item you want to spend points on. 5. Tap to enter and go through the entry process and then tap to confirm 6. This will give you entry and subtract the points from your O
ALL RED Rewards for OLSC Committee Members
LFC Women play their home matches at St Helens Stadium, home to St Helens RFC. The stadium will open 1 hour prior to kick-off. Food concessions will be open inside the stadium where fans can buy the usual range of hot and cold food. Match programmes and limited LFCW Merchandise are
Match Day
How do I get to St Helens Stadium? Directions for travelling to St Helens Stadium can be found here. How far is the stadium from local bus/train stations? By Train The nearest train station is St Helens Central, which is less than a 15-minute walk from the Stadium, with frequent services running t
We really value supporter feedback and want to make sure that you always have a positive experience when you contact our Supporter Services team. After you contact us, you might be invited to complete a short survey. Genuine requests for feedback on your experience contacting us will come from the f
Complaints, Suggestions and Thank Yous
There are accessible toilets located in all stands. Two of the toilets have changing places facilities; these are located in the Kop and Main Stand (Level 2). Should you require the use of the changing places facilities, please inform our Disability team at the time of booking any match tickets. The
Stadium and Facilities
The Premier League restrictions around broadcast times mean that we are not able to provide live coverage of U23 and U18 games in a 'Premier League broadcast window' (when there's another game in the league being televised). Therefore we are restricted in the number of games we can show live during
under 18
under 23
Storage pods are located by the Main Stand, Kop and Kenny Dalglish Stand. If your request to store a mobility aid is successful, you will be assigned a location close to your designated turnstile.
Not yet. This option will be made available later in September.
24/25 Nike Third Kit
Unfortunately, a Junior Match version of the LFC Nike Third Jersey has not been made available for retail for the 24/25 season.
Short numbers will be applied and printed ABOVE the vertical swoosh on all associated styles. In all cases, the visualisation on the kit builder is a guide and is not a 100% accurate representation of how the name and number will fit on the shirt. Visual previews act a guide to show the style of pri
You can update your mobile number in your 'My Account' area by clicking here .
Multi-Factor Authentication
Long sleeve versions of the 24/25 away shirt will not be available to purchase.
24/25 Nike Away Kit
Visually Impaired supporters are able to order a headset with full commentary in advance of the game. Please advise if you require a headset at the time of purchasing your match ticket. Please note, all of our home match commentary is conducted in house.
Match day
An Admin can invite Members to join, earn points as the group, accept Members into the group and promote others to also be Admins. Please be certain that this user can be trusted and that their details are correct before giving them admin privileges. 1. Log in to ALL RED Rewards and go onto your OLS
Live tasks can be found in the Earn section of the OLSC group homepage.
ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)
Members of the groups can complete tasks to earn themselves and their group guaranteed rewards. Working as a group, they will also compete against other OLSCs for an ultimate prize won by the winning OLSC. To see ways of earning: 1. Go to your OLSC Homepage 2. Tap on ‘Earn’ 3. This will display all
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Add group locations” you will have the option to set a location name, address and an image. Onc
To download NFC Passes on Samsung phones, you need to make sure that Google Chrome is set as your default browser. Otherwise, the download will be blocked, and you will receive an error like the below: To avoid this message and download your pass, follow these steps. Changing your default browser ma
Ticket Forwarding
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Create event” you will have the option to set a title, description, location, date/time and an