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Why can't I watch Carabao Cup highlights?

Due to the broadcasting rights for Carabao Cup matches, we are unable to broadcast any highlights of the match to international (Non-UK) supporters until midnight on the day after the match. i.e. Midnight on Wednesday for a Tuesday match.

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I registered/logged in and used my invitation to join link and didn’t get the pop-up?

Please go back to the message and re-enter the URL into your browser and it should appear. If you are still having difficulties, please follow the other process on how to join the group.

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I am a committee member of an OLSC, how do I become the admin of an OLSC in MyLFC?

You will be approached by the LFC OLSC Relations Manager who will invite you to become the admin of the group. If you or one of your OLSC colleagues have not been invited yet, please contact the LFC OLSC Relations Manager. You will need to register for MyLFC first and access it here, this will creat

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Do I need to wait to be verified if I have received an invitational link?

No, this will bypass the verification process as you will have received this link directly from the OLSC.

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Can I purchase a Junior Match Jersey?

Unfortunately, a Junior Match version of the LFC Nike Third Jersey has not been made available for retail for the 24/25 season.

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How do I invite members to the OLSC group on MyLFC?

1. Log into MyLFC and tap to go into your OLSC. 2. Tap on Members, where it lists how many Members you currently have. 3. Tap to invite Members. 4. This will then give you the option to invite via SMS, Whatsapp, Email or copy the invite code. 5. Send the invite code to your Members. Make sure that y

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How do I edit the group’s information?

When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Edit group info” you will have the option to edit group name, description, location name, location and ph

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How do I manage members?

When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Manage members” you are able to search for members by name, remove them from the group, but also see MyLF

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How do I spend points or redeem rewards earned by my OLSC?

1. Go to your OLSC Homepage2. Tap on ‘Redeem’3. This will display all the items that you can spend your points on4. Tap on the item you want to spend points on.5. Tap to enter and go through the entry process and then tap to confirm6. This will give you entry and subtract the points from your OLSC a

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What content is available on the LFCTV GO connected TV apps?

All LFCTV GO content can be accessed via the connected TV apps. The same account used to access registered or subscriber content on the LFCTV GO website and mobile apps can be used on the TV apps.   This includes a live stream of LFCTV, the club's official TV channel, 24 hours a day, 7 days a w

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Where are the mobility aid storage pods located?

Storage pods are located by the Main Stand, Kop and Kenny Dalglish Stand. If your request to store a mobility aid is successful, you will be assigned a location close to your designated turnstile.​​

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How do I create an event?

When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Create event” you will have the option to set a title, description, location, date/time and an image. Onc

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Will a goalkeeper kit be launched alongside this seasons away outfield kit?

​No, there is no Goalkeeper kit launching alongside this seasons away outfield kit. ​A second-choice goalkeepers kits will be made available to purchase later this summer. ​

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Why am I being asked to complete Multi-Factor Authentication?

All fans who have purchased Tickets or a Membership will be asked to do Multi-Factor Authentication. This will help us protect your account and make it more difficult for bots to access tickets.

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How do I add or manage the group’s locations?

When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Add group locations” you will have the option to set a location name, address and an image. Once you clic

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I have earned for my OLSC, how do I spend the points?

Only the OLSC Chairperson can spend the points earned by the OLSC. Any points earned in the OLSC does not go towards your individual total.

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Can I add a personalised number to the third kit youth shorts or green goalkeeper shorts?

Not yet. This option will be made available later in September.

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Require further help or assistance?

You can contact us here or view all LFCTV GO FAQs here.

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I am a disabled Season Ticket holder/Member. Can I return my seats via the Ticket Exchange?

Disabled Season Ticket holders and Members are able to return their tickets via the Ticket Exchange. Please visit http://www.liverpoolfc.com/tickets/ticket-exchange and follow the online Ticket Exchange release instructions. Alternatively, please phone the Disability ticketing team on 0151 264 2500.

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Can I purchase a long sleeved outfield jersey?

Long sleeve versions of the LFC Nike Jersey will not be available for the 24/25 season as these products are no longer being produced by the manufacturer.

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