How do I return an item?
Updated
If you've got a faulty item, received a damaged or incorrect item, or just don't want the item any more and haven't used it yet, here's how you can get it sorted.
You can use the LFC Online Returns Portal to process your return.
Please check our Returns Policy to ensure you are eligible to return your item, as some exclusions apply for unwanted items such as personalised products. Unwanted items must be returned within 30 days and are not eligible for a refund of postage costs.
If you need to return something you bought from one of our stores, you can return it to any other Club Store. Please bring your receipt so we can refund you the correct amount (we offer gift receipts too, if you're buying as a gift). Refunds without a receipt will be at the store's discretion. We may also be able to exchange for a different item in store, but this will depend on what we have in stock at the time you visit us to return your item.
If your item is eligible for return, simply follow the steps using the portal for returning faulty or incorrect items.