My NFC pass hasn’t updated with the next game/the game has disappeared

My NFC pass hasn’t updated with the next game/the game has disappeared

Ticket details will automatically appear on your pass no later than 48 hours prior to each game.

If your ticket details have not appeared/updated by this time, you can manually refresh your pass. Here's how:

Apple iPhone users
  1. Tap the 3 dots on your pass to load the pass settings screen
  2. Drag the small image of the pass downwards.

Android phone users
Close the Google Wallet/Google Pay app and then reopen it; your pass should then update.
If this doesn't work, then:
  1. Log in to your account
  2. Tap on the Membership or Season Ticket tab
  3. Tick the small box to re-download your NFC pass. This will refresh your pass and update the pass to the next game.

Never delete your NFC pass, even if it doesn't refresh. You may not be able to redownload it and will need to contact us for help.

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