My NFC pass hasn’t updated with the next game?

My NFC pass hasn’t updated with the next game?


Your pass will automatically appear no later than 48 hours prior to each game. 
If your pass has not automatically appeared by this time: Apple iPhone users may need to refresh your pass, you can do this by clicking the 3 dots on your pass and dragging the pass downwards.

If you are using an Android phone, please close the google pay app and then re-open, your pass should then update. 
Alternatively, please log in to your account, click on the membership or season ticket tab, tick the small box and re-download the NFC pass.  This will refresh your pass and update the pass to the next game.
N.B. Please do not delete your NFC pass prior to this.






    Contact Us

    Need more help, or can't find what you're looking for? Contact Us

      • Related Articles

      • NFC Mobile Ticket Access for iPhone

        Here's everything you need to know about accessing Anfield using your NFC mobile ticket. You can read the guide online below, or you can download a copy of the guide at the bottom of this page. How do NFC mobile tickets work? An NFC Pass (Near Field ...
      • NFC Mobile Ticket Access for Android

        Here's everything you need to know about accessing Anfield using your NFC mobile ticket. You can read the guide online below, or you can download a copy of the guide at the bottom of this page. How do NFC mobile tickets work? An NFC Pass (Near Field ...
      • When can I download my 2022/23 Membership NFC pass?

        NFC passes are not currently available to download. They will be available to download again in the coming weeks, before the season starts. Once the 2022/23 season has begun, your Membership NFC pass should be available to download 72 hours after you ...
      • Can I download a junior's NFC pass to my phone?

        Yes, as we understand that some junior supporters will not have a phone. Therefore if you log into their account on your phone, you can download the NFC pass to your phone as the accompanying adult. This means you will have multiple passes on your ...
      • How do I download my NFC pass for the season?

        New Season Ticket holders and Members can go here for a step-by-step guide. A full video guide on how to use NFC is also available. N.B. If you have renewed your Season Ticket or Membership for the new season then you existing NFC pass with ...