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• As a parent, can I leave my child in their seat whilst I go to the bar/food stand?

  Whilst you are at Anfield your child is your responsibility; you should not leave your child unaccompanied in their seat. You need to think about what you would do if there was an emergency and your child was left unaccompanied.

• Can I bring a bag into the ground?

  No Bags are permitted in the stadium and there are no bag storage facilities available. Small bags (A5 paper size or smaller, as these fit neatly under the stadium seats) carrying hygiene products and/or medicines, or club shop bags carrying ...

• Can I leave my child in the Family Park Football Zone playing football whilst I collect tickets?

  No. You must always have sight of your child whilst at Anfield. Anfield on a matchday is a big and busy place and it is easy for children to become disorientated.

• Where do I go if I lose my parent?

  If you become separated from your parent do not leave the Stadium, go to your nearest steward they will help you. If you have arranged a meet up place with your adult tell the Steward.

• GPay cannot be downloaded to your Android device

  If your country does not allow GPay to be downloaded on your Android device, please attend the Ticket Office on the day of the match where a member of staff will be able to help with access to the stadium.  Please note the Ticket Office may be busy ...