Booking with a Virgin Experience Voucher
If you are getting an invalid message when trying to book
with a Virgin Experience voucher, please try again but put the letter P at the
start of your voucher code when entering it on the booking page.
e.g. if your code is LVCT2 then try PLVCT2
If you are still unable to book then please contact us on
the link below and provide your voucher number, ticket type, time/date of
proposed visit, name, address, contact number and email.
Need more help, or can't find what you're looking for? Contact Us
Will I receive a booking confirmation?
If you are booking a Stadium Tour or entrance to the LFC Museum you will receive an email confirmation which can either be printed out to show at reception or it can be shown on your phone. If you have made a booking using a gift experience voucher ...
How to redeem your £10 gift voucher
All customers who purchase an LFC 21/22 Home jersey, including infant and baby mini-kits, before 12pm BST 2 June 2021 will have received a £10 retail voucher to redeem in July. This voucher can be exchanged for goods in Official Liverpool FC Stores ...
How do I redeem my Membership LFCTV GO discount code?
As an LFC Official Member you will receive a discount code for annual or Monthly LFCTV GO Subscription (depending on your Membership). If you are not currently an LFCTV GO subscriber you can click here to register and then follow the steps to ...
I have purchased an LFC Official Membership, how do I access my LFCTV GO voucher?
You will receive a unique voucher code via e-mail within 30 days of purchase. If you have bought a Membership voucher from the Official Liverpool FC Store, you will receive the LFCTV Go voucher code via e-mail within 30 days, once you activate your ...
Can I change or cancel a Stadium Tour booking?
If you have made a booking but need to change the date please click here to contact us. If it is within 3 days of the tour then please call our Museum & Tour Centre Reception on 0151 260 6677 to amend your booking. You can cancel a tour so long as ...