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Car parking will be available near the stadium on non-match days at Stanley Park car park on Anfield/Priory Road. LFC cannot guarantee the security of your vehicle and/or its contents. Car park address: Priory Rd, Anfield, Liverpool L4 0TQ When parking in Stanley Park car park please turn right on
Knowledge base article
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The Anfield Abseil
We constantly monitor the weather situation and will keep you updated in advance if we feel that the weather may affect your booking. We reserve the right to postpone abseils due to bad weather (strong winds, heavy rain, electric storms etc.) for safety reasons. If your abseil has been postponed due
We estimate your experience will last around 60 minutes, but this can depend on numbers and weather conditions. You will also have free entry to the LFC Museum as part of your ticket. The opening time for the Museum is 9am and last admission is 4pm.
Minimum clothing standards For your safety, you need to follow these guidelines to complete the abseil: Your shoulders, midriff and upper legs should be covered No loose clothing please e.g. long skirts or flowing cardigans Wear closed toe shoes, trainers or boots that will not fall off. Open toe sh
Participants should arrive 30 minutes prior to the scheduled abseil slot (the time should be on your ticket). Arriving after the scheduled start time means you may not be able to abseil and will not be entitled to a refund. There will be no compensation paid for consequential losses or other expense
From iOS version 16.1 onwards, it's possible to remove Apple Wallet from your iPhone. If you can't find your Apple Wallet, go to the App Store on your phone and search 'Apple Wallet'. If you have removed it by accident, you will have the option to install it again shown on the screen.
NFC Tickets & Stadium access
Unfortunately, no. Order can only be cancelled in full post-purchase. No edits to shipping address, email address, phone number or ordered items can be made using the order cancellation feature.
Changing or placing an order
In line with our Ticketing Principles, we want to ensure that supporters follow the same process when sharing general admission tickets. Supporters will continue to have access to the club's Ticket Exchange and be able to use Ticket Forwarding.
Ticket Distribution
Why this matters? Sometimes when the official Liverpool FC store is under maintenance, we will activate a maintenance page to provide key updates to the app and improve the overall shopping experience for our fans. Once the maintenance period is over we will remove the maintenance page at which
Online Store Announcements
Can I book a tour using a gift voucher? Eligible tour vouchers can be used to purchase your tour at Liverpool FC. Please click here to start your booking process. You will need your voucher number, as well as pin number and product code, depending on the type of voucher and the issuer. How can
Tour Information
The list is ordered chronologically and those who have been on the list the longest will be offered a Season Ticket first.
Season Ticket Waiting List
There are a very limited amount of car parking spaces available in Stanley Park. If supporters would like a parking space, they'll need to request this at the time of booking their match ticket by contacting the Disability Team on +44 151 264 2500 and selecting the Disabled Ticketing option, or by
Match day
Open the app, login, tap ‘Discover’ on the bottom right menu, and then select ‘My Tickets’. Please note - You may need to update your LFC Official App to access the ticketing section.
LFC Official App
To update the LFC Official Club App, you'll need to visit your app store, select "Manage apps and device" (Android) or "Updates" (iOS) and you'll be able to see any outstanding app updates.
All food and beverage units within the stadium stock and sell the match day programmes. Outside of the stadium, programmes are available at the below outlets: Kop Pod located across from the ticket office Small pod on side of retail store Anfield Road Container under LFCTV pod Retail pod next
Stadium & Facilities
Due to the ongoing situation in the Middle East, deliveries to the below countries are delayed, and the delivery estimates shown at checkout are only guidelines. Bahrain Iran Iraq Isreal Jordan Kuwait Saudi Arabia Qatar United Arab Emirates
Liverpool Football Club focuses its support on the club's own charity, the Liverpool FC Foundation, which helps 20,000 young people every year, many of who are based in Merseyside. In addition our Foundation also works alongside three local charities to help support and deliver shared ambitions. The
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Fan Mail & Special Requests
Open the Official LFC App, login, tap ‘Discover’ on the bottom right menu of the app, and then select ‘My Tickets.’ Please note - If you've not already done so, you will need to update the app before you are able to access the ticketing section. Click on the game you'd like to manage your ticket for
Season Ticket terms and conditions can be found here.
Season Ticket Renewals
Please don't worry. The status of your Season Ticket on your 'My Account' will be updated before the new Season begins. If you want to retain proof of renewal in the meantime, just hold on to your confirmation email.