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You are very welcome to bring your own food & drink, but you will not be allowed to consume this on tour or in the museum. There are public spaces around the stadium for you to enjoy a picnic, but we kindly ask you to take all your waste home with you for responsible disposal.
Knowledge base article
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Facilities at Anfield
Our abseil instructors are used to helping abseil participants experiencing high levels of anxiety. They will support you to the best of their ability and give you positive encouragement to go ahead with your abseil. Unfortunately, if you do change your mind on the day, we would not be able to issue
The Anfield Abseil
For options around Premium upgrades please contact Supporter Services here.
Premium Membership
Please use the Contact Us link below this article to send us your request, including full details of the person involved and their circumstances. Before you do, please read the below and bear this in mind before sending us a request.In the past few months we have had an overwhelming amount of reques
Fan Mail & Special Requests
For all information relating to the Local General Ballots, please see our dedicated hub and FAQs
General Ticketing FAQs
There are a number of different reasons why your Membership discount may not have been applied at checkout, which can be found below:Do you have an active Membership?Membership discount will only be applied if you have an active Membership for the current season. To check if your Membership is activ
Membership Discount
Click here to purchase your 2024/25 season membership.
Purchase and Renewal
All current competitions will be advertised on the Members Area in the ‘Competitions and Offers’ section.Every month new competitions will be announced so make sure you are regularly checking in, to ensure that you don’t miss out!
Membership Benefits
There are no plans to open the Season Ticket Waiting List at the moment, any updates will be announced online.
Season Ticket Waiting List
Because of shipping and import restrictions, we can't deliver some products to countries outside the UK or Europe. Here are the restrictions:Products classed as food or drink cannot be shipped to addresses outside the EU. This includes items like our souvenir chocolate bar and chocolate coins.Liquid
Placing or Changing an Order
Once the 2024/25 season has begun, your Membership NFC pass should be available to download 72 hours after you have purchased Membership.For information on downloading your NFC pass please view the guide here.You will need to download your Membership pass in order to enter the stadium and also get y
Depending on your email provider and your email settings, your confirmation email might have gone into your Junk or Spam folder. Please check there first.If you still can’t find it, you can check whether we received your order and what status it’s in by following these steps:1. Log in to your My Acc
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Please make sure you have checked your order and delivery details before you place your order.Once you have placed your order and it is passed to our distribution centre, we can't make any changes or cancel your order. This includes changing the delivery option, delivery address and payment met
Pre-orders cannot be amended due to the large volume of orders we process. We are also unable to split any orders that include pre-order items. All items ordered with a pre-order item will be despatched together in the 'week commencing' date for that item. If you've ordered something you no longer w
Car parking will be available near the stadium on non-match days at Stanley Park car park on Anfield/Priory Road. LFC cannot guarantee the security of your vehicle and/or its contents.Car park address: Priory Rd, Anfield, Liverpool L4 0TQWhen parking in Stanley Park car park please turn right onto D
Stadium tours can be booked online - check availability.Tours are made available to book on our website approximately 8 weeks in advance. Tour availability is subject to the finalisation of fixtures. Please note - Stadium Tours are subject to availability with limited spaces on each timeslot to en
Booking a Tour
We offer Match Day Tours on the day of a home game, which consist of the following: See areas where only players and VIP guests can visitTouch the This Is Anfield SignWalk down the Players’ Tunnel just a few hours before the first teamA chance to sit in the Managerial DugoutVisit the famous Kop stan
Unfortunately, we are unable to have cards signed by the players for special occasions, as priority is given to charitable causes.
Minimum clothing standardsFor your safety, you need to follow these guidelines to complete the abseil:Your shoulders, midriff and upper legs should be coveredNo loose clothing please e.g. long skirts or flowing cardigansWear closed toe shoes, trainers or boots that will not fall off. Open toe shoes,
Stadium tours are available 7 days a week from 10:00AM – 15:00PM and the Museum is open 09:30AM – 17:00PM.Please note, this may be subject to change due to events and operational requirements, and opening hours may be extended during busy periods. To check stadium tour availability, please visit our
Tour Information
