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The entire All Red Video catalogue can be accessed via the connected TV apps. The same account used to access content on the All Red Video website and mobile Apple & Android apps can be used on the TV apps. This includes a live stream of LFCTV, the club's official TV channel, 24 hours a day, 7 day
Knowledge base article
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All Red Video - Connected TV Apps
Season Ticket holders and All Red members may be asked to prove their identity when attending a game to ensure they are the individual assigned to the ticket. This is to ensure protection against ticket touting and abuse. We advise that you bring valid photo ID (Passport/Drivers Licence/UK Citizens
NFC Tickets & Stadium Access
Participants should arrive 10-15 minutes prior to the scheduled abseil slot (the time should be on your ticket). Arriving after the scheduled start time means you may not be able to abseil and will not be entitled to a refund. There will be no compensation paid for consequential losses or other expe
The Anfield Abseil
You will be required to enter the ballot in 2 transactions: Transaction 1 – standard ballot. Transaction 2 – 4+ ballot.
All Red
No, this will bypass the verification process as you will have received this link directly from the OLSC.
Official Liverpool Supporters Club (OLSC) Members
You can forward ticket(s) as often as you’d like throughout the season to anyone on your Friends & Family List, however each ticket can only be forwarded once per fixture.
Friends & Family
You can find the price of an All Red Video membership on the All Red Video website and mobile Apple & Android apps. You may also consider becoming an All Red Full member, which gives you seasonal benefits including access to All Red Video, ticket sales and much more. You can also register for a
All Red Video Subscription Support
Multi-Factor Authentication helps us to keep your account secure. We will occasionally send a 6-digit code to your registered mobile number, which you must enter before accessing the system. It also helps prevent bots from using scripts to purchase tickets and create fake accounts, which will allo
Multi-Factor Authentication
To place an order using Klarna: Add products to your cart and select Klarna at checkout. Enter your details and you’ll know instantly if you’re approved. Klarna will send you an email confirmation and reminders when it’s time to pay. You can manage your orders and payments in the Klarna app. Vi
Changing or Placing an Order
Disabled Season Ticket holders and members are able to return their tickets via the Ticket Exchange. Follow the online Ticket Exchange release instructions. Alternatively, you can phone the Disability team on 0151 264 2500. If a disabled Season Ticket holder attends the match with a personal assist
Access to Tickets
Prices for LFCW tickets and Season Tickets can be found on the LFCW ticketing section of the website once they have been announced.
Match Tickets
If you are having issues completing the Fan Update process, or have any queries, please contact Supporter Services.
Fan Update
Please use this email form and select Match Credits as your query which can be found under Ticketing and Men’s Football. Ensure you provide as much information as possible when contacting us about your match credit query. You must contact us by 1 August 2026 if you need to query a match credit f
Match Credits
Juniors must be accompanied by an Adult, Over 65 or a Young Adult. A minimum of 1, or a maximum of 2 juniors per adult is required. Juniors who enter the ballot alone will be automatically unsuccessful in the ballot.
We recommend viewing from a wired connection with a download bandwidth of at least 700Kbps. To view in HD you will need to have higher download speeds. As a general rule, your download bandwidth must be greater than the bitrate of the event broadcast you’re trying to view. If you are experiencin
All Red Video Support
You will receive a decision almost instantly unless your application is referred. Please note, you must complete your online application within 45 minutes.
Finance
Most of the content in the All Red Video platform is available worldwide, without restrictions. Due to broadcasting rights, there are occasions when certain videos are not available in specific countries. You can find a list of ongoing restrictions below: 2026 Pre-season fixtures against Sunde
Tickets purchased during the local sales cannot be forwarded via Ticket Forwarding to a supporter on your Friends & Family List.
Local General Sale
You can make the following changes before the closing date as advertised: Modify or cancel a ballot Remove or add a supporter Amend the registered payment card details Only the supporter who submitted the ballot entry, i.e. the lead booker, will be able to modify or cancel the ballot entry.
Yes, you are permitted to have up to 18 registered supporters on your Friends & Family List. You can edit your registered supporters until 1 September 2026, after which you are unable to remove from your list, and only those with less than 18 registered supporters will be able to add to their list
