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I’m an All Red member with 13 or more Premier League home match credits from season 2024/25, do I have to register for the All Red ticket sale?

No, you did not have to register. All Red members eligible for the 13+ sales will be sent a link on Friday 7 November. Disabled supporters will be sent a link on Thursday 6 November to access the disabled sale.

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Is there a limit on the number of Friend/Family members I can be linked with for season 2025/26?

Yes, you are permitted to have up to 18 registered friends & family on your list. ​ You are able to edit your registered friends & family until 1 September 2025, after which you are unable to remove from your list, and only those with less than 18 registered friends & family will be able to add to t

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What is Ticket Cash and how do I use it?

What is Ticket Cash and how do I get it? Ticket Cash is an option you can select for the return of your refund following the sale of your seat, if using the Ticket Exchange. When you select Ticket Cash, instead of money being refunded to your original method of payment, it will stay in an online wal

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LFCTV Subscription Information

You can subscribe to LFCTV on Sky if you live in the UK or Ireland, and also on Virgin Media if you are in the UK by contacting your service provider. ​ If you are overseas then access to the channel is available online via the club's video on-demand service All Red Video. ​ The subscription costs £

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What is the minimum age at which I can attend a match on my own?

You must be 16 years old to attend without an adult with you.

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I have bought season 2025/26 membership, the address I’ve given for my pack delivery is incorrect, how do I update this?

Please contact our Supporter Services as soon as possible and they will be able to look into this for you. ​ PLEASE NOTE: The ‘delivery address’ option within members’ area, will not update this season's packs address, this is for future seasons only. You would need to contact Supporter Services reg

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What languages are available on the audio guide?

Audio guides are included in a LFC Stadium Tour ticket price and enhance the tour. ​ Audio guides can be set to any of the 13 languages below: ​ Arabic, Brazilian Portuguese, Dutch, English, French, German, Indonesian, Italian, Japanese, Mandarin, Norwegian, Spanish and Thai. ​ We also offer the tou

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How do I find and join my OLSC on ALL RED Rewards?

Once logged in, tap on the Supporters Club icon. If it does not already appear, search for your OLSC. The name will be OLSC and then the location of your Club. Once found tap on the OLSC. Tap on Request to Join Group. Your request will then be waiting to be verified by the admins of your OLSC. Once

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How can I find out if my seat has been resold for a specific game?

You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold. For a full step-by-step guide, go to our Ticket Exchange page.

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How do I create an announcement/post to my OLSC?

When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. ​ Within “Create announcement” you will have the option to set a title, description and an image.

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What is LFC Fan Update, why is the Club doing it, and who needs to complete it?

Fan Update is the club's identification scheme. It was launched in 2019 as part of our ongoing commitment to make Anfield Stadium more secure for fans by knowing who is in the stadium, and with the aim of making the process of buying tickets as fair as possible. The scheme ensures that all supporter

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I have applied for a UK Citizen Card but I am experiencing difficulty with the process.

If you are experiencing issues or delays with your Citizen Card application, and you think you may miss your Fan Update completion deadline, please contact Supporter Services and keep us informed on the status of your application.

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What is the difference between an LFCTV and All Red Video subscription?

LFCTV subscription is through Sky or Virgin enables you to watch the LFCTV channel on your TV. For more information on subscribing to the LFCTV channel click here . ​ All Red Video is an online subscription which is accessed via your PC or mobile device. For more information on subscribing to All Re

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I have received an invitation to join my OLSC on ALL RED Rewards

1. You have received a message (email/whatsapp/SMS/other) to join an OLSC 2. Enter the link received into your browser 3. Log in/Register 4. Tap continue on the pop-up asking whether you ‘Accept Group Invite’ 5. You are now part of the OLSC

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Renewal Payment Failed for All Red Video

If you payment has failed for the renewal of your All Red Video subscription you will receive a failed payment notification email. We will attempt to take payment up to 4 times before the account is cancelled. You will receive a failed payment notification email each time payment is attempted. If yo

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I have requested to join, but not been accepted yet, what should I do?

Please be patient, the verification process relies on an admin from your OLSC to log in a review each and every fan who have submitted to join the group.

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I have earned for my OLSC, how do I spend the points?

Only the OLSC Chairperson can spend the points earned by the OLSC. Any points earned in the OLSC does not go towards your individual total.

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What are the different ways in which I can earn for my OLSC on All Red?

Live tasks can be found in the Earn section of the OLSC group homepage.

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Getting a refund if a fixture is cancelled, postponed, played behind closed doors or with reduced capacity.

In the unfortunate event that the Club has to cancel your ticket because the seat you bought for a match is no longer available, we will strive to return your money to you as soon as possible. These are the general guidelines that apply to refunds: Refund procedure by ticket type General Admission/M

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How do I get the eMagazine and what does it cost?

How do I get the eMagazine? Just go to emag.liverpoolfc.com to access the magazine. All you will need is a free ALL RED account, and a device with an internet connection and web browser, such as a smartphone, tablet or computer. This is a free account and is open to all fans, regardless of whether y

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© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.