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Where can I find Season Ticket Terms & Conditions?

Season Ticket terms and conditions can be found here.

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Renewal Payment Failed for All Red Video

If you payment has failed for the renewal of your All Red Video subscription you will receive a failed payment notification email. We will attempt to take payment up to 4 times before the account is cancelled. You will receive a failed payment notification email each time payment is attempted. If yo

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How much are 2025/26 LFC Women's Match and Season Tickets?

All information relating to 2025/26 LFCW tickets and season tickets can be found on the LFCW Ticketing Section of the website. ​ Season Ticket ​ Adult - £70 Young Adult (17-21) - £35 Junior (0-16) - £20 O65 - £35 ​ Disabled Season Ticket Prices ​ Adult - £40 Young Adult - £26.25 Junior - £15 O65 - £

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When is Ticket Forwarding available until for each game?

Ticket Forwarding will be enabled approximately two weeks prior to each fixture and will be advertised here. ​ Once the Ticket Forwarding service is available, it will remain open until kick-off on matchday.

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How can I contact the LFC Anfield Residents Liaison Officer?

Should you have any concerns or want to provide any feedback please email us via residents@liverpoolfc.com. For more information on matchdays and fixtures please visit https://www.liverpoolfc.com/fans/local-residents. .

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How do I sign up for the free trial of All Red Video?

Go to the All R​​ed membership comparisons.​ Click Join now.​​ ​Click Add to basket. Click Proceed to checkout. Log in to your All Red Account or register. Follow the prompts to enter your payment details. This is required for future monthly payments.

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Live Audio Commentary - Registration

In order to listen to free live audio match commentary, supporters will need to register for a free All Red Essential account. ​ To register for free please click here and enter your details. If you are already registered then go to https://video.liverpoolfc.com/ and login as normal to listen to the

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How long does it take for my Fan Update submission to be validated?

It can take up to seven working days for you to receive confirmation that your Fan Update submission has been validated. After reviewing your application, we will email you to confirm your validation, or follow up with any questions.

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I want to request a refund, how do I do this?

All refund requests must be made within 14 days of purchase / renewal. ​ To request a refund within the above timeframe, please ​contact our Supporter Services team​. ​ Once the refund has been processed, please allow 3-5 working days for this to appear in your bank.

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Why do you need photo ID?

Photo ID will help us to prove that the person who completes the LFC Fan Update process is the named ticket account holder. Once the LFC Fan Update process is completed, we will delete your ID and photograph in compliance with GDPR data protection regulations.

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How can I be removed from the Waiting List?

To be removed from the list please contact Ticketing Services and provide your name, address, Supporter ID and date of birth. Please note that the £5 administration fee paid cannot be refunded.

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How do I cancel my LFC order?

Important information: You can only cancel an order within 30 minutes of checkout. If you ordered over 30 minutes ago, you won't see the 'Cancel' button by your order. Please note, cancellation is not available for any orders where delivery is delayed. Orders which contained personalised or customis

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I want to take my disabled child to a match at Anfield, how do I get tickets?

Liverpool FC have a dedicated team dealing with disabled supporters enquiries and tickets, the LFC website is also a good place to find information. Before applying for match tickets, disabled supporters will be required to register with Liverpool Football Club by submitting one of the documents lis

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I have applied for a UK Citizen Card but I am experiencing difficulty with the process.

If you are experiencing issues or delays with your Citizen Card application, and you think you may miss your Fan Update completion deadline, please contact Supporter Services and keep us informed on the status of your application.

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Are nursing rooms available at Anfield?

There are nursing facilities available in the Lower Main Stand, subject to availability. If you require access, please approach a steward who will be able to assist you. ​ Please note ​ You must bring your own breast pump, which must fit in a small bag and will be subject to usual searches upon entr

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I struggle with queues, are there specific accessible entrances?

Unfortunately, we do not have specific accessible entrances however, we will try our best to assist where possible.

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Is there a limit on how many times I can forward to the people in my Friends & Family list?

No, you can still forward ticket(s) as often as you’d like throughout the season to anyone on your Friends & Family list . ​ The only changes are that the number of supporters linked to your Friends & Family list is now limited to 18 people, and each ticket can only be forwarded once per game.

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I have released my seat for a game I now want to attend, what do I do?

If your hasn't been sold yet, you cancel your request in your Ticket Resale section in My Account: If your ticket has been sold on the Ticket Exchange, this seat cannot be retrieved and nothing further can be done. For a full step-by-step guide, go to our Ticket Exchange page.

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Why aren’t all of my past purchases showing within my account?

The Club have retained all the relevant sales history from the previous ticketing system, all purchases dating back to the 2015/16 season will be displayed in your account. In the highly unlikely event that we need games from an earlier season as part of a sales process, we will make those games act

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Members Ballot Seat Allocation

How does seat preferences work? ​ If you are successful in the ballot you will be allocated a seat based on your preferences. ​ If I register for the ballot along with other supporters in the same transaction, will we be allocated seats together if our ballot entry is successful? ​ Yes ​ If I regist

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© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.