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The personalised product catalogue is exclusive to our Online Store and the Official Liverpool FC Store App. Our personalised product catalogue is not available in physical stores.
Knowledge base article
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Personalised Gifts and Souvenirs
Registration dates will be published approximately two weeks in advance of each Premier League home fixture.
Young Adult Area
Yes.
Ticket Forwarding
Season Ticket terms and conditions can be found here.
General
You must be 18 years old or over.
Finance
The 10-month repayment plan interest rate is 0%, meaning you do not pay any interest. An administration fee will be charged which will be included in your first monthly payment. View the full details and a representative example.
Yes. If renewing more than one Season Ticket in the same transaction, all season tickets must be paid using the finance option and would be bound to one finance agreement. The person applying for the finance (you) is responsible for the monthly repayments for all tickets in that bundle.
Please go back to the message and re-enter the URL into your browser and it should appear. If you are still having difficulties, please follow the other process on how to join the group.
Official Liverpool Supporters Club (OLSC) Members
As seats are allocated randomly, it’s unlikely you would be allocated the same seats for multiple fixtures.
All Red
There are boxes available to put your personal belongings in but these are left at your own risk. These boxes can hold handbags or small rucksacks, so please only bring what you need on the day. Anything larger will not be permitted.
The Anfield Abseil
If your ACS payment fails, you will receive an email or SMS to advise of the payment failing and the deadline for purchasing your tickets. To purchase your ticket: Log in to your My Account. Select Reservations. Tick the box next to your ticket Click Complete Purchase. Failure to purchase your t
Auto Cup Scheme (ACS)
If the card has changed but the bank account or credit card account remains the same, payment should automatically be made into the account without any intervention needed.
Refunds
Digital gift cards can be redeemed against our entire personalised product catalogue.
You can earn points by completing activities in the All Red Rewards area of the LFC Official App, such as predicting match scores, selecting your team in the Match Centre, completing polls or surveys, participating in matchday activities, watching selected videos, or redeeming valid voucher codes ob
All Red Rewards
No, this will bypass the verification process as you will have received this link directly from the OLSC.
Returns for orders placed with Klarna* are handled the same way as orders paid upfront. Read our FAQ on how to return an item for refund or exchange for more details, If you are due a refund following your return, and you have already made some or all the payments to Klarna, they will refund your mo
Changing or Placing an Order
All supporters who have purchased Tickets or a Membership will be asked to do Multi-Factor Authentication. This will help us protect your account and make it more difficult for bots to access tickets.
Multi-Factor Authentication
There is a waiting list for all season tickets. This list is currently closed due to high levels of demand and is unlikely to open in the foreseeable future. Any further announcements will be made on our website.
Access to Tickets
To help combat ticket misuse, one of the key areas identified from supporter feedback from the recent ticketing surveys and in line with the club's ticketing principles.
Friends & Family
Please don't worry. The status of your Season Ticket on your 'My Account' will be updated before the new Season begins. If you want to retain proof of renewal in the meantime, just hold on to your confirmation email.
Renewals