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First check to see if you can apply for the Post Office PASS Card, as this is an affordable and quick alternative way to prove your age. Both adults and children can apply for one. If you are still having trouble getting ID, please Contact Us and a member of our Fan Update team will provide you with
Knowledge base article
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Fan Update
It can take up to seven working days for you to receive confirmation that your Fan Update submission has been validated. After reviewing your application, we will email you to confirm your validation, or follow up with any questions.
If you payment has failed for the renewal of your All Red Video subscription you will receive a failed payment notification email. We will attempt to take payment up to 4 times before the account is cancelled. You will receive a failed payment notification email each time payment is attempted. If yo
ALL RED Video Subscription Support
There is no limit.
Ticket Exchange and Ticket Cash
No, an All Red membership is not required to buy a concert ticket at Anfield.
Concerts
You do not need supporting evidence in order to buy your ticket(s). Once you've completed your transaction, you'll receive a confirmation email with a link that allows you to upload the required supporting evidence. Please note - You have 48 hours to upload evidence following the purchase of y
Unfortunately, we are unable to have cards signed by the players for special occasions, as priority is given to charitable causes.
Fan Mail & Special Requests
Season Ticket Holders and Members will be subject to random ID checks; we therefore advise that you bring valid photo ID (passport / drivers licence / UK Citizens Card) with you to each game.
NFC Tickets & Stadium access
Log in to register for the ballot. Registration for supporters with less than 13 Premier League Home Games will take place from 10am Thursday 23 October until 8am Thursday 30 October.
Members Sale
We estimate your experience will last around 60 minutes, but this can depend on numbers and weather conditions. You will also have free entry to the LFC Museum as part of your ticket. The opening time for the Museum is 9am and last admission is 4pm.
The Anfield Abseil
You can enter a ballot for up to a maximum of four eligible supporters within each booking.
Local General Sale
Yes, we offer Match Day Tours on the day of a home match at Anfield*. For details of inclusions, availability and pricing, please visit the Museum & Tours website. Ticket(s) include entry to the interactive LFC Museum and the last entry into the museum is 1 hour before kick-off. We recommend p
Booking a Tour
Photo ID will help us to prove that the person who completes the LFC Fan Update process is the named ticket account holder. Once the LFC Fan Update process is completed, we will delete your ID and photograph in compliance with GDPR data protection regulations.
You must ensure that just that the specific area(s) you require are selected from within the area selection list. You must then ensure Allocate me seats in any area is switched off, the toggle should be grey. This way, if you are successful, you will only be allocated seats in your preferred area.
All Red
If there are no home or away cup fixtures in a competition across a whole season, the games in the other seasons relevant to a supporter's 'Credit Balance' period would continue to be used, even if there were no games in one or more seasons. For example, if the men's first team do not have any FA Cu
Multi-Year Loyalty
If you’re happy to be allocated a seat in an alternative area in the event your preferred areas aren’t available, please ensure Allocate me seats in any area is switched on. The toggle should be green. To be allocated seats only in your preferred areas, swtich this option off. The toggle should be
No, tickets obtained via the ballot can only be purchased using credit or debit card.
All current prize draws and events will be advertised within the Prize Draws section of your My Account. Every month new competitions will be announced so make sure you are regularly checking in.
Membership Benefits
If you've been invited to complete Fan Update and fail to do so, you won't be able to buy tickets in future sales or attend any matches at Anfield using the account we asked you to complete Fan Update for. Any tickets bought by or currently held by the account (e.g. transferred to it via Ticket Forw
Visit the ballots page. Click Edit. Click the three dots next to the relevant fixture and then click Edit again. You’ll be able to amend your preferred areas, the price you’re happy to pay as well as the number of tickets and the people you are applying with. Once you’ve saved your application, clic
