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Members Ballot Seat Allocation

How does seat preferences work? ​ If you are successful in the ballot you will be allocated a seat based on your preferences. ​ If I register for the ballot along with other supporters in the same transaction, will we be allocated seats together if our ballot entry is successful? ​ Yes ​ If I regist

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How do I edit the group’s information?

When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. ​ Within “Edit group info” you will have the option to edit group name, description, location name, loc

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Is there a limit to how many home Premier League or Cup match tickets I can forward in a season?

No, there is no limit however, if you are a Season Ticket holder you will need to comply with the new 'Every Seat Every Game' policy.

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I registered/logged in and used my invitation to join link and didn’t get the pop-up?

Please go back to the message and re-enter the URL into your browser and it should appear. ​ If you are still having difficulties, please follow the other process on how to join the group.

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ALL RED Rewards- Password Reset

If you are having an issue resetting your password, please click here and try again. This should allow you to reset your password. Following this, please login here​ If you are still experiencing an issue, please reply with a screen shot showing your error message and confirm which browser you are u

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Are OLSC/group points different to my personal ALL RED Rewards points?

Yes, you have your individual total on the ALL RED Rewards homepage, this is your points total and you can earn points separately as an individual from your OLSC and enjoy ALL RED Rewards as you please. ​ The points collected for the OLSC are based on completing different activity and any points col

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Where are the mobility aid storage pods located?

Storage pods are located by the Main Stand, Kop and Kenny Dalglish Stand. If your request to store a mobility aid is successful, you will be assigned a location close to your designated turnstile. ​ ​

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What time do the mobility aid storage pods open & close?

Storage pods can be accessed from 2 hours before kick-off and will close 1 hour after the final whistle.

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How do I create an announcement/post to my OLSC?

When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. ​ Within “Create announcement” you will have the option to set a title, description and an image.

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Why am I getting an error message when I’m trying to add someone to my Friends & Family?

If you have already reached the maximum number of Friends & Family on your account, you will be unable to add anyone else and will receive an error message. ​ If you have not reached the maximum number of Friends & Family on your account, this will mean that the person you are trying to add has alre

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Will match credits from season 2021/22 (Premier League and Cup) be used as qualifying criteria and eligibility for future seasons?

Due to the Covid pandemic, there are some fans who did not want to or could not attend matches straight away. To ensure a fair ticket distribution process, game credits from season 2021/22 will not be used as eligibility for ticket sales in future seasons. However, games played during season 2022/23

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Travel information for St Helens Stadium

How do I get to St Helens Stadium?​ Directions for travelling to St Helens Stadium can be found here. How far is the stadium from local bus/train stations?​ By Train The nearest train station is St Helens Central, which is less than a 15-minute walk from the Stadium, with frequent services running t

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How will I be refunded if my seat is resold on the Ticket Exchange?

When you return your seat, you can choose one of 2 options. Choose to have the funds transferred to your bank accountChoose to have the funds stored within the 'Ticket Cash' option in My Account. Ticket Cash can be used against future online ticket purchases. Funds will be transferred to your chosen

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Advice on resetting your password for the new ticketing system

Problems receiving your password reset email If you are having problems receiving your password reset email, there are a couple of things you can do to make sure the email reaches you: ​ Check that you are entering your Supporter ID without any leading zeros. Supporter IDs are between 4 and 8 digits

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Why can’t I have multiple entries on the season ticket waiting list?

As part of the Fan Update process, which was introduced to ensure we hold accurate, up‑to‑date information about who is using a season ticket to access Anfield, each application must be registered to one supporter. Therefore, all details submitted for the season ticket waiting list must belong to th

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Are there any restrictions on who can participate?

To complete the Anfield Abseil, participants must be over 10 years old. Participants under 18 will require parental consent completed via an online waiver and adult supervision at a maximum ratio of 1:2. There is no upper age limit as long as you are fit and healthy. There is a weight limit of 21 st

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Where are the disabled supporters tickets located within the stadium?

Wheelchair spaces are located in the Lower Anfield Road, all tiers of the Main Stand and the Kop. In both the Lower Anfield Road and the Kop, there is availability for up to two personal assistants to accompany each wheelchair user. Ambulant supporters can sit in any area of the ground. More accessi

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Are disabled car park spaces provided with match tickets?

​There are a very limited amount of car parking spaces available in Stanley Park. If supporters would like a parking space, they'll need to request this at the time of booking their match ticket by contacting the Disability Team on +44 151 264 2500 and selecting the Disabled Ticketing option, or by

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How do I resell my ticket in the LFC Official App?

Open the Official LFC App, login, tap ‘Discover’ on the bottom right menu of the app, and then select ‘My Tickets.’ Please note - If you've not already done so, you will need to update the app before you are able to access the ticketing section. Click on the game you'd like to manage your ticket for

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What happens if I don’t want to be added to someone else’s Friends & Family list?

For someone to be able to add you to their Friends & Family list, they must know your supporter ID and postcode or surname. If someone has added you to their list without your consent, please contact Supporter Services.

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