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I am an All Red Light member, can I also have an All Red Video membership?

Yes, if you’re a light member you can also have the monthly All Red video membership too. ​ If you are wanting to swap your membership type from light to full to gain full seasonal access to All Red video, you must request a refund within 14 days of purchasing your light membership.

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Is there somewhere to keep my belongings?

There are boxes available to put your personal belongings in but these are left at your own risk. These boxes can hold handbags or small rucksacks, so please only bring what you need on the day. Anything larger will not be permitted.

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How do I redeem a promo code for my All Red membership?

Click into the All Red membership page Select the membership that you would like to purchase and click ‘Join Now’ and then click ‘Add to Basket’ ​ If you are already signed in, then you will now be able to enter your promo code ​ If you are not signed in, then you will be required to login before yo

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What happens if I don’t want to be added to someone else’s Friends & Family list?

For someone to be able to add you to their Friends & Family list, they must know your supporter ID and postcode or surname. If someone has added you to their list without your consent, please contact Supporter Services.

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What type of evidence do you need to register as disabled?

​ You do not need supporting evidence in order to buy your ticket(s). ​ Once you've completed your transaction, you'll receive a confirmation email with a link that allows you to upload the required supporting evidence. ​ Please note - You have 48 hours to upload evidence following the purchase of y

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I struggle with stairs, are there accessible seats?

Yes, we have accessible seating in multiple locations around the stadium.

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I struggle with queues, are there specific accessible entrances?

Unfortunately, we do not have specific accessible entrances however, we will try our best to assist where possible.

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How do I find and join my OLSC on ALL RED Rewards?

Once logged in, tap on the Supporters Club icon. If it does not already appear, search for your OLSC. The name will be OLSC and then the location of your Club. Once found tap on the OLSC. Tap on Request to Join Group. Your request will then be waiting to be verified by the admins of your OLSC. Once

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I am on the Season Ticket Waiting List, when will I be notified if I am going to be offered a Season Ticket?

Those supporters next on the waiting list will be contacted by Liverpool FC should an offer become available. Go to My Account to ensure that your contact details are correct so you don't miss out on important updates and reminders. To check your position on the Season Ticket Waiting List, click her

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I have earned for my OLSC, how do I spend the points?

Only the OLSC Chairperson can spend the points earned by the OLSC. Any points earned in the OLSC does not go towards your individual total.

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I registered/logged in and used my invitation to join link and didn’t get the pop-up?

Please go back to the message and re-enter the URL into your browser and it should appear. ​ If you are still having difficulties, please follow the other process on how to join the group.

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Can disabled supporters book with non-disabled supporters in the same transaction?

Yes, disabled concert goers can book with non-disabled supporters in the same transaction, however this is subject to availability. ​ If you wish to book seats next to each other within this transaction, please note this is also subject to availability and cannot be guaranteed.

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How long does it take for my Fan Update submission to be validated?

It can take up to seven working days for you to receive confirmation that your Fan Update submission has been validated. After reviewing your application, we will email you to confirm your validation, or follow up with any questions.

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How can I buy LFC Women's tickets?

Match-by-match tickets, Hat-Trick Pack tickets and Season Tickets for the 2025/26 season are available now. ​ Catch Liverpool FC Women at Anfield for: ​ • Everton – Season opener on 7 September • Manchester City – 12 October • Arsenal – Final game of the season on 17 May ​ Supporters can secure thei

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Why has someone disappeared from my Friends & Family list?

This could be due to one of the following: ​ They have chosen to remove you from their Friends & Family list. Following the changes to Friends& Family, they had more than 18 Friends & Family on their list and did not reduce this number before the deadline of 1 September. Therefore they have automati

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What is the minimum age at which I can attend a match on my own?

You must be 16 years old to attend without an adult with you.

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Where can I find Season Ticket Terms & Conditions?

Season Ticket terms and conditions can be found here.

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I’ve booked with Ticketmaster and need a PA, can you help?

Unfortunately, personal assistant tickets are only available when bought through the club directly.

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How much is an All Red Video Subscription?

You can find the price of a All Red Videosubscription by clicking here or via the All Red Video mobile apps. You can also register for All Red Essentials for access to the free content and live match audio commentary.

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Is smoking or vaping in the stadium permitted?

Smoking and vaping are NOT permitted within Anfield.

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