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Visit your Ticketing Account to view, add and remove Friends and Family members. If you do not have a Supporter ID number then you should register with our online ticketing service before following this guide. Important - restrictions on adding to your Friends and Family list within the season I
Knowledge base article
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Managing Your Details
To reset your password, please follow the below steps: Log into your My Account. Click Forgotten password? under the password box. You'll then receive an email with password reset steps. So that you are able to receive the password reset link, please add tickets@fans.emails.Liverpoolfc.com
If you need to update your email address on your account, please contact Supporter Services. If you are over 18 years old, you as the account holder must contact us yourselves and confirm full data protection before any amends would be made to your account. If you are a parent/guardian of a chil
Please contact Supporter Services as soon as possible and we can look into this for you. The Address option within your All Red Account will not update the current season's pack address, this is for future seasons only.
You can amend your Supporters Club attached to your All Red membership account by following these steps: Log into your My Account. At the bottom via a drop down, Supporters Club is amendable. Click Update to save your changes.
Go to the All Red membership comparisons. Click Join now. Click Add to basket. Click Proceed to checkout. Log in to your My Account or register. Follow the prompts to enter your payment details. This is required for future monthly payments.
All Red
You can have an All Red Light and a Video membership. If you want to upgrade from All Red Light to All Red Full to gain full seasonal access to All Red Video, you must request a refund within 14 days of purchasing your All Red Light membership.
All Red will have an allocation of spaces for the Matchday Mascot experiences throughout season 2025/26. The mascot allocation is based on age, All Red Juniors and Junior Men's Season Ticket Holders aged 6-11 years will be automatically entered into the draw for these spaces. These selections ar
All Red Full, Light or Junior members will get access to an allocation of over 13,000 tickets for each Premier League home fixture in two ticket sales (July and November) *, exclusive access to the sale of late availability tickets before each Premier League home fixture* and access to the Auto-Cup
If you can succesfully log in to My Account using your email address, you have succesfully completed SSO. You can check your supporter ID once you are logged in.
Single Sign On (SSO)
The deadline for completing SSO was 5pm Monday 9 March 2026. Any accounts that had not completed the process by this time have now been deactivated, and any associated purchase history has been lost. If you have missed the SSO deadline, you will need to create a new account. If you have missed t
There are nursing facilities available in the Lower Main Stand, subject to availability. If you require access, please approach a steward who will be able to assist you. Please note You must bring your own breast pump, which must fit in a small bag and will be subject to usual searches upon en
Stadium & Facilities
Smoking and vaping are NOT permitted within Anfield.
As per the Club's Ticketing Terms & Conditions, children under the age of 2 are not permitted to enter or access the stadium on a match day.
Anfield stadium is now fully cashless, which helps reduce queues during peak times. It also makes things more secure for us and will ultimately help us to deliver the best possible customer service to all our fans. What payments do you accept? All major contactless debit and credit cards will be acc
All food and beverage units within the stadium stock and sell the match day programmes. Outside of the stadium, programmes are available at the below outlets: Kop Pod located across from the ticket office Small pod on side of retail store Anfield Road Container under LFCTV pod Retail pod next
Open the LFC Official App and log in. Click Discover on the bottom right menu of the app. Select My Tickets. Check that your app is up to date if you experience any issues.
LFC Official App
To update the LFC Official App: Visit your app store. Select Manage apps and device for Android or Updates for iOS. You'll be able to see any outstanding app updates.
If you can’t see your match credits in the LFC Official App, try the following: Close and restart the app. Log out and back in again. Delete the app and reinstall it. If the issue persists, contact Supporter Services.
You can download the fixture calendar for the Men's, Women's, U18's and U21's teams once they are released for the forthcoming season. Go to the Fixtures website. Click Add Fixtures to Calendar. Select which fixture lists you want to download. If you are facing any issues, visit the support portal
LFC Website