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How do I create an announcement/post to my OLSC?

When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Create announcement” you will have the option to set a title, description and an image.

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Will I receive a tour booking confirmation?

If you are booking a Stadium Tour or entrance to the LFC Museum you will receive an email confirmation which can either be printed out to show at reception or it can be shown on your phone. ​ If you have made a booking using a gift experience voucher i.e., Virgin Experiences, Buy-a-Gift, Red Letter

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What are the size of the Patches

Premier League: Player is 8.6 cms and the Junior is 4.5 cms 2020 UCL Badge of Honour: Adult is 76 mm x 59 mm and the Junior is 57 mm x 44mm * Respect Badge: Adult 100 mm x 32 mm and the Junior is 72 mm x 23 mm UEFA Starball: Adult 76 mm x 76 mm and the Junior is 55 mm x 55 mm

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I have already created a password for the ticketing system, but have forgotten it; how can I login?

Click here and select ‘Reset your password’.

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How can I add another trusted member of my OLSC to become an admin of the group and what can they do?

An Admin can invite Members to join, earn points as the group, accept Members into the group and promote others to also be Admins. Please be certain that this user can be trusted and that their details are correct before giving them admin privileges. 1. Log in to ALL RED Rewards and go onto your OLS

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I have completed the Fan Update process; do I need to do anything else?

Once you've submitted your details successfully, you'll see a page confirming that your Fan Update has been submitted and is pending validation. After that we will review your submission. If we have any questions, we'll be in touch. Otherwise, we will approve your submission and send you an email co

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How can I buy LFC Women's tickets?

As announced on our website, LFC Women relocated to St Helens at the start of the 2024/25 season, and tickets can be purchased through the LFCW Ticketing section of our website .

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How do I apply for accessible home or away tickets?

Information on purchasing home and or match tickets can be found here. Please note that before applying for match tickets, disabled supporters will be required to register with Liverpool Football Club by submitting one of the documents listed below. The details of those documents will be kept on our

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I live outside the UK - why am I not able to order some products to my country?

Because of shipping and import restrictions, we can't deliver some products to countries outside the UK or Europe. Here are the restrictions: Products classed as food or drink cannot be shipped to addresses outside the EU. This includes items like our souvenir chocolate bar and chocolate coins. Liqu

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What is Multi-Factor Authentication?

Multi-Factor Authentication helps us to keep your account secure. We will occasionally send a6-digit code to your registered mobile number, which you must enter before accessing the system. It also helps prevent bots from using scripts to purchase tickets and create fake accounts, which will allow m

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How can I contact the LFC Anfield Residents Liaison Officer?

Should you have any concerns or want to provide any feedback please email us via residents@liverpoolfc.com. For more information on matchdays and fixtures please visit https://www.liverpoolfc.com/fans/local-residents. .

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Do I need to wait to be verified if I have received an invitational link?

No, this will bypass the verification process as you will have received this link directly from the OLSC.

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How will I be refunded if my seat is resold on the Ticket Exchange?

When you return your seat, you can choose one of 2 options. Choose to have the funds transferred to your bank accountChoose to have the funds stored within the 'Ticket Cash' option in My Account. Ticket Cash can be used against future online ticket purchases. Funds will be transferred to your chosen

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How long does the experience last?

We estimate your experience will last around 60 minutes, but this can depend on numbers and weather conditions. You will also have free entry to the LFC Museum as part of your ticket. The opening time for the Museum is 9am and last admission is 4pm.

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How do I update my mobile number?

You can update your mobile number in your 'My Account' area by clicking here .

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I have renewed my Season Ticket and received a confirmation email, but when I log in online it still says 'Not Renewed'?

Please don't worry. The status of your Season Ticket on your 'My Account' will be updated before the new Season begins. If you want to retain proof of renewal in the meantime, just hold on to your confirmation email.

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Is smoking or vaping in the stadium permitted?

Anfield is a non smoking stadium. ​ Smoking or vaping is NOT permitted.

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I’m trying to redeem my LFCTVGO voucher, how do I do this?

Please click here for help on how to redeem your voucher. ​ If you are a Full Light or Teen member, please log in to members area and check my benefits section.

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What are the prices for disabled supporters tickets?

For a full breakdown of ticket prices for disabled supporters, please click here

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Season Ticket Finance FAQs

How to apply How do I apply for finance to pay for my Season Ticket? ​ Select the V12 Finance option at the checkout page and you will be automatically redirected to the V12 Finance website to complete your application. Please note, you must complete your finance application within 45 minutes. What

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© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.