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How do I redeem a promo code for my All Red membership?

Click into the All Red membership page Select the membership that you would like to purchase and click ‘Join Now’ and then click ‘Add to Basket’ ​ If you are already signed in, then you will now be able to enter your promo code ​ If you are not signed in, then you will be required to login before yo

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Where can I find Season Ticket Terms & Conditions?

Season Ticket terms and conditions can be found here.

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Am I able to transfer my seat to someone else if I cannot make it to a game, and how do I do this?

1. Can I transfer my seat, and what are the rules? ​ Yes you can. We have replaced the old Ticket Distribution service with Ticket Forwarding. Ticket Forwarding is a secure way for supporters to send a ticket to one of their existing Friends & Family members through our ticketing system, which helps

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I require parking, how can I book this?

There is limited parking available for concerts at Anfield. ​ To request a space, please contact the Disability team approximately 8 week before the concert date. ​ Please note, spaces are not guaranteed and where demand exceeds availaility, a ballot will take place.

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I have purchased an All Red membership voucher from Retail, where do I redeem this voucher to activate my membership?

If you have bought an All Red membership voucher from one of the Retail stores or the online store, and have received a voucher code only in the post to redeem, follow the steps below: ​ Click into the All Red membership compare page​ ​ Click ‘Join Now’ on the product you’ve purchased in retail ​ Cl

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How does Ticket Forwarding work for European away games?

Supporters wishing to nominate someone else to use their European away ticket will now need to ensure these supporters are on their Friends & Family list ​ Ticket Forwarding will be available on a trial basis for European away fixtures ​ Full details of the new trial will be shared via email ahead o

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How much is an All Red Video Subscription?

You can find the price of a All Red Videosubscription by clicking here or via the All Red Video mobile apps. You can also register for All Red Essentials for access to the free content and live match audio commentary.

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Where is my Anfield Forever stone located?

If you are unable to locate your Anfield Forever stone, please contact us and ensure you select the Visiting Anfield option, then Anfield Forever Stones. You'll need to provide your reference number that was sent via email at the time of purchase.

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Do I need an LFC All Red membership in order to buy a concert ticket?

No, an All Red membership is not required to buy a concert ticket at Anfield.

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How to access ALL RED benefits and rewards

What benefits can I access? ​ Registered users will be able to access exclusive benefits including the “Walk On” emagazine, prize draws, polls, forums, the LFC Newsletter, match commentary, video content and more. What benefits can I earn and what can I win via prize draws? Benefits, rewards & prize

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What is the difference between Premier League printing and LFC printing?

There are two lettering styles available for 2025/26 season LFC shirts: ​ • Premier League Printing - This lettering style is worn by the first team squad in all Premier League matches. • LFC Printing - This style is worn by the first team in all cup competitions, including European Cup competitions

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Advice on resetting your password for the new ticketing system

Problems receiving your password reset email If you are having problems receiving your password reset email, there are a couple of things you can do to make sure the email reaches you: ​ Check that you are entering your Supporter ID without any leading zeros. Supporter IDs are between 4 and 8 digits

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On which platforms is All Red Video available?

In addition to the All Red Video website and mobile Apple & Android apps, All Red Video is now also available on Amazon Fire TV, Android TV and Roku, allowing you to watch on-demand and live content, including the 24/7 LFCTV channel, directly on your TV. ​ Several Smart TV models have Amazon Fire TV

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I’ve booked with Ticketmaster and need a PA, can you help?

Unfortunately, personal assistant tickets are only available when bought through the club directly.

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Will I be able to use the Ticket Exchange this season if I am unable to attend some games?

Both season ticket holders and members can use the Ticket Exchange to re-sell their seat for Premier League home games only. ​ There is no Ticket Exchange for home cup games. If you are unable to attend a cup game, you have the option to forward your ticket to your registered friends & family.

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Video streaming problems

Video Streaming Problem or Video Not Playing If you are having problems with video streaming or videos not playing then please try the below. All Red Video content is now delivered using HTML5, Flash is no longer used as a delivery method. Please check you have a modern up to date browser such as Ch

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I am an All Red Light member, can I also have an All Red Video membership?

Yes, if you’re a light member you can also have the monthly All Red video membership too. ​ If you are wanting to swap your membership type from light to full to gain full seasonal access to All Red video, you must request a refund within 14 days of purchasing your light membership.

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How can I cancel or amend my booking?

If you need to change or cancel your booking, please contact us. ​ We can accept cancellations providing a minimum of 24 hours’ notice is given. Please note: For late arrivals, we would try our best to accommodate if there are any spaces available on a later abseil. This is however subject to availa

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Season 2025/26 | Can I change my All Red membership type?

If you have purchased the wrong membership type, please contact Supporter Services within the 14-day refund period. A refund will be processed and you can then purchase another All Red membership type.

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I am locked out of my account, how do I login?

If you fail to complete Multi-Factor Authentication 3 times, you will be locked out of your account and need to contact our Supporter Services Team .

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