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I am an All Red member, how do I access All Red Video?

Go to the All ​​Red video homepage. Click Log In in the top right corner. Log in to your A​ll R​​ed Account.​​​ ​To access All Red Video as part of your All Red membership, you must have completed Single Sign On (SSO).

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I have bought Season 2026/27 membership and the address I’ve given for my pack delivery is incorrect, how do I update this?

Please contact Supporter Services as soon as possible and we can look into this for you. ​ The Address option within your A​ll R​​ed Account will not update the current season's pack address, this is for future seasons only.

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Why can't I forward my ticket?

1) Ticket Forwarding may be unavailable. ​Ticket Forwarding is usually made available approximately one week before each home game. Click here to see if it is available for the game you are trying to forward. ​ There are also times when you may not be able to access Ticket Forwarding in your account

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How can I change my delivery address for my Season 2026/27 All Red membership pack?

Log into your All Red Account. On the left-hand side, click Address. Edit your delivery address. Editing this option will not update the current season's pack address, this is for future seasons only. ​

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How do I register or login to the website?

We are currently working on a better fan experience for your access to our digital services. In the meantime, you will need to register or log in separately for access to some club services. Below is a guide to help you understand where and what details to use for access. I want to Register... I wan

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Can I request a message or gift for a special occasion?

We receive a huge amount of requests from supporters and their friends/family, and because of this we regret we just can’t accommodate the following: ​ Greetings cards or certificates for special occasions/seasonal greetings Player autographs, meetings or personalised video messages. We receive so m

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Does LFC send Birthday/Wedding cards to fans?

Unfortunately, we are unable to have cards signed by the players for special occasions, as priority is given to charitable causes.

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How can I make a special request for a person dealing with difficult circumstances?

Please use the Contact Us link below this article to send us your request, including full details of the person involved and their circumstances. Before you do, please read the below and bear this in mind before sending us a request. In the past few months we have had an overwhelming amount of reque

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Which All Red Junior product will have access to the Mascot benefit?

All Red will have an allocation of spaces for the Matchday Mascot experiences throughout season 2025/26. ​ The mascot allocation is based on age, All Red Juniors and Junior Men's Season Ticket Holders aged 6-11 years will be automatically entered into the draw for these spaces. ​ These selections ar

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Can I get a trial with LFC?

Liverpool Football Club has an extensive worldwide scouting network to identify future players. Trials are by invitation only and we are not able to look at any requests by email. At no stage will any trialist be asked to pay money in advance or be required to fill a form in to return to the Club.

academy

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Student Information

We receive an extremely high number of requests from students looking for specific information about the Club for research purposes. Unfortunately, due to the volume, we are unable to respond to every request with individual answers providing the level of detail required. Liverpool Football Club has

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Where can I park on a match day?

There is very little parking available near to the Stadium. We strongly advise where possible that attendees utilise public transport to travel to Anfield Stadium and use the bus services provided from Liverpool City Centre. ​ There are a number of City Centre pay and display car parks that operate

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Request to use logo or crest

If you wish to use the club name, crest, logo or any other LFC image on a commercial product, please forward your request to licensing@liverpoolfc.com. If you have a request to use the crest, logo or any other image or content on an individual basis then please email brand.protection@liverpoolfc.com

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How do I purchase an Anfield Forever stone?

Anfield Forever Stones are currently sold out and not available to purchase. Please keep an eye on our website for any further opportunities.

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Where is my Anfield Forever stone located?

If you are unable to locate your Anfield Forever stone, please contact us and ensure you select the Visiting Anfield option, then Anfield Forever Stones. You'll need to provide your reference number that was sent via email at the time of purchase.

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When was the deadline for Single Sign On (SSO)?

The deadline for completing Single Sign On (SSO) was 5pm Monday 9 March 2026. Any accounts that had not completed the process by this time have now been deactivated, and any associated purchase history has been lost. If you have missed the SSO deadline, you will need to create a​​ new account. If yo

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Official LFC Club Stores information

There are 6 Official LFC stores in the UK. For opening times and contact details for each UK store please click here. There are also Official LFC stores in Ireland, Indonesia and Malaysia. For opening times for International stores please click here.

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I am visiting Anfield on a non-matchday. Where can I park?

If you are visiting Anfield, you can park in Stanley Park car park which is located on the corner of Utting Avenue and Priory Road (L4 0TQ). ​ ​There are also 50 accessible parking spaces in Stanley Car Park. ​ Please be aware that spaces are limited and available on a first come first served basis.

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How can I update the email address associated with my Membership account?

If you need to update your email address on your account, please contact our Supporter Services team. ​ Please note: if you are over 18 years old, you as the account holder must contact us yourselves and confirm full data protection before any amends would be made to your account. If you are a paren

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What is LFC Fan Update, why is the Club doing it, and who needs to complete it?

Fan Update is the club's identification scheme. It was launched in 2019 as part of our ongoing commitment to make Anfield Stadium more secure for fans by knowing who is in the stadium, and with the aim of making the process of buying tickets as fair as possible. The scheme ensures that all supporter

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