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If payment is attempted but declined by your bank, the system will automatically move on to the next ballot entry and we will be unable to allocate tickets to you and those you entered the ballot with. In this instance, you will see a cancelled reservation in the Reservations section of My Account.
Knowledge base article
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Local General Sale
No, there is no limit however each seat can only be forwarded once per fixture. If you are a Season Ticket holder you will still need to comply with the Every Seat Every Game policy.
Ticket Forwarding
Yes, you can forward a ticket to eligible supporters on your Friends & Family List, who have either an All Red membership or General Admission NFC pass, and do not have a ticket on their account for the fixture being forwarded.
In exceptional circumstances, the person you have forwarded your ticket to is able to submit a request to return the ticket back to you if they can no longer attend. The form to request a ticket to be returned to the sender is available in your My Account. Requests will be reviewed within 24 wor
What personalised products do you sell on the Online Store? We have launched a personalised product catalogue, consisting of souvenirs and accessories. All products can be personalised online with names and messages. The full range can be viewed here. Unlike personalised LFC kits, all of these pro
Personalised Gifts and Souvenirs
Ticket Forwarding is in place for Premier League home and Cup home fixtures. Cup credits will not be transferred or lost for home Cup fixtures for season 2026/27, they will stay with the supporter who purchased them.
It is only possible to forward tickets to supporters on your Friends & Family List.
We are always looking at ways to improve the fan experience, whether that’s at Anfield or in the digital space and we are exploring how we use technologies and how best to integrate them into our current platforms.
LFC Forums
To complete the Anfield Abseil, participants must be over 10 years old. Participants under 18 will require parental consent completed via an online waiver and adult supervision at a maximum ratio of 1:2. There is no upper age limit as long as you are fit and healthy. There is a weight limit of 21 st
The Anfield Abseil
You can only forward your ticket to another wheelchair user supporter.
You can use Ticket Exchange to list your tickets for Premier League Home fixtures.
Bags no bigger than A5 are allowed into the stadium, and all bags will be searched on entry. There are no bag storage facilities available at St Helens Stadium.
Match Day
You can only use the site to validate your details once. If you need to modify your validation please contact Supporter Services.
Fan Update
You may have to queue at times. Please note that there is no advantage to entering a ballot as soon as the ballot entry period opens. Provided you enter before the period closes, you will be entered and all ballot entries will be randomised before the ballot takes place.
A ticket can only be forwarded once. Make sure the supporter on your Friends & Family List can attend the designated fixture before forwarding the ticket.
Once the fixture date and time has been confirmed, your matchday NFC pass will be available to download within your My Account. We will notify you by email around a week before the match with instructions on how to download your NFC pass and how to distribute your other ticket(s) to your guests. **N
NFC Tickets & Stadium Access
To use the LFC Official App, your device must be running: iOS 16.0 or later, or The latest Android operating system. If you’re unable to download or access the app on your device, you can view a summary of your Credit Balance in your My Account. If you require any more detail about your match cr
LFC Official App
No, you did not have to register. All Red members eligible for the 13+ sales will be sent a link on Friday 7 November. Disabled supporters will be sent a link on Thursday 6 November to access the disabled sale.
Members Sale
What do I have to do to earn or win? You must complete a range of easy tasks in order to earn points. When you have enough points you will be able to redeem them for your chosen rewards. You can view the current set of tasks, benefits and rewards within the ALL RED Rewards area of the Official LFC A
All Red Rewards
How do I get to St Helens Stadium? Directions for travelling to St Helens Stadium can be found here. How far is the stadium from local bus/train stations? By Train The nearest train station is St Helens Central, which is less than a 15-minute walk from the Stadium, with frequent services running t
