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A step-by-step guide can be found on the Ticket Exchange page. Tickets can only be exchanged for Premier League home games.
Knowledge base article
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Ticket Exchange and Ticket Cash
When any job opportunities arise they are posted on our website. To apply for any of the roles you will need to register on the relevant website and apply through the link on the role you are interested in. Any email/postal applications directly to the club cannot be processed. If you have any fur
vacancies
careers
career
student
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Club & Corporate Information
If you require a personal assistant(s), you must enter the ballot for both you and your personal assistant(s) at the same time. Your ballot entry will be declined if you fail to do so. If you require assistance, please contact Supporter Services on 0151 264 2500 and select option 1.
Local General Sale
When entering the All Red ticket ballot, you’ll have the option to confirm that, if your preferred seat location(s) are unavailable and your entry is successful, you’d like to be allocated alternative seats instead.
All Red
You may have to queue at times. Please note that there is no advantage to entering a ballot as soon as the ballot entry period opens. Provided you enter before the period closes, you will be entered and all ballot entries will be randomised before the ballot takes place.
No, tickets obtained via the ballot can only be purchased using credit or debit card.
We receive an extremely high number of requests from students looking for specific information about the Club for research purposes. Unfortunately, due to the volume, we are unable to respond to every request with individual answers providing the level of detail required. Liverpool Football Club has
Fan Mail & Special Requests
If payment is attempted but declined by your bank, the system will automatically move on to the next ballot entry and we will be unable to allocate tickets to you and those you entered the ballot with. In this instance, you will see a cancelled reservation in the Reservations section of My Account.
You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold.
The Club have retained all the relevant sales history from the previous ticketing system, all purchases dating back to the 2015/16 season will be displayed in your account. In the highly unlikely event that we need games from an earlier season as part of a sales process, we will make those games act
Manage Ticketing Account
Personal assistant tickets are only available when bought through the club directly.
Concerts
Tickets can be bought from our ticketing website.
Match Tickets
No, please follow the process in the system and try to upload your photo ID, you have three attempts to successfully upload your ID. If after three attempts you are unsuccessful, you'll be temporarily blocked, and you'll be prompted to fill out a short form. The team will review your upload attemp
Fan Update
We will notify you by email around a week before the match with instructions on how to download your NFC pass to your smartphone. Should you wish to distribute your ticket(s), details on how to do this will also be noted on the email.
NFC Tickets & Stadium Access
Only the OLSC Chairperson can spend the points earned by the OLSC. Any points earned in the OLSC does not go towards your individual total.
All Red Rewards for Official Liverpool Supporters Clubs (OLSC)
No, there is no limit however each seat can only be forwarded once per fixture. If you are a Season Ticket holder you will still need to comply with the Every Seat Every Game policy.
Ticket Forwarding
If you are having issues completing the Fan Update process, or have any queries, please contact Supporter Services.
You can only forward your ticket to another wheelchair user supporter.
LFCTV subscription is through Sky or Virgin enables you to watch the LFCTV channel on your TV. Read more information on subscribing to the LFCTV channel. All Red Video is an online subscription which is accessed via your PC or mobile device. Read more information on subscribing to All Red Vid
All Red Video Subscription Support
No, you will not be charged at point of registration but if your ballot application is successful, you will automatically be charged for your ticket(s) taking into account your preferences where relevant. If you are successful for one or more fixtures, payment will be taken for those fixtures in a
