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Cashless payments at Anfield on matchdays

Anfield stadium is now fully cashless, which helps reduce queues during peak times. It also makes things more secure for us and will ultimately help us to deliver the best possible customer service to all our fans. What payments do you accept? All major contactless debit and credit cards will be acc

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Downloading PDF tickets for selected away fixtures

There are some away fixtures where NFC ticketing is not available, so we will send you a link by email to download a PDF ticket instead. We use the Microsoft Sharepoint system to share these tickets with you. ​ If you're having problems following the instructions in the email, check these FAQs befor

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How do I enter competitions on the Members’ Area?

All current prize draws and events will be advertised within the ‘Prize Draws’ section of your ‘My All Red Account.' ​ Every month new competitions will be announced so make sure you are regularly checking in, to ensure that you don’t miss out!

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Advice on resetting your password for the new ticketing system

Problems receiving your password reset email If you are having problems receiving your password reset email, there are a couple of things you can do to make sure the email reaches you: ​ Check that you are entering your Supporter ID without any leading zeros. Supporter IDs are between 4 and 8 digits

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How much is an All Red Video Subscription?

You can find the price of a All Red Videosubscription by clicking here or via the All Red Video mobile apps. You can also register for All Red Essentials for access to the free content and live match audio commentary.

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I am a Priority Rights Holder, how do I change my details?

If you need to change your address then you will need to do this with both Computershare and Liverpool FC. To contact Computershare please write to them with supporting documentation (relevant photographic and address ID) at: Computershare Investor Services The Pavilions Bridgewater Road Bristol BS9

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When will my All Red membership pack be dispatched?

Membership packs began being dispatched in June. Once your pack is dispatched you will receive an email to confirm this, and you can check the status of your membership pack here.

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What happens if there's bad weather?

We constantly monitor the weather situation and will keep you updated in advance if we feel that the weather may affect your booking. We reserve the right to postpone abseils due to bad weather (strong winds, heavy rain, electric storms etc.) for safety reasons. If your abseil has been postponed due

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Is smoking or vaping in the stadium permitted?

Smoking and vaping are NOT permitted within Anfield.

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How do I change my password for the ticketing system?

Login here, go to ‘Personal Details’ and click ‘Change Password’. If you have tried to reset your password but the system does not recognise you this could be for one of the following reasons: Due to data protection laws, only the data of supporters who have purchased a ticket or Membership within t

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How can I book a storage space for my mobility aid?

If you need to store a mobility aid for an upcoming game, you will need to request a space in one of our storage pods. Requests can be made by contacting our Supporter Services team . ​ Please see the permitted and prohibited items we are able to store below. ​

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The item I want is out of stock - is it coming back?

Adidas kit We get stock deliveries throughout the year. You can be among the first to know about re-stocks by following the Official LFC Retail Twitter account. We'll also put updates on the Online Store. Other items We often re-stock our own collections, so the best thing to do is check the Online

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What time do the mobility aid storage pods open & close?

Storage pods can be accessed from 2 hours before kick-off and will close 1 hour after the final whistle.

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Live Audio Commentary - Registration

In order to listen to free live audio match commentary, supporters will need to register for a free All Red Essentials account on the www.liverpoolfc.com website. To register for free please click here and enter your details.If you are already registered then go to the https://video.liverpoolfc.com/

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My Membership discount isn't being applied to my order - what should I do?

Please ensure your membership is linked to the correct retail account. See here: Membership Retail Discount For further enquiries please contact our Supporter Services Team — Contact Us

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How do I sign up for the free trial of All Red Video?

Click ‘join now’ on All Red Video on the compare memberships page ​ You will be asked to Register or Log In ​ If you need to register, you will be asked for the following details: - First Name - Surname - Date of Birth - Gender - Email Address - Country - Password - Preferences ​ Following a success

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How do I find and join my OLSC on ALL RED Rewards?

Once logged in, tap on the Supporters Club icon. If it does not already appear, search for your OLSC. The name will be OLSC and then the location of your Club. Once found tap on the OLSC. Tap on Request to Join Group. Your request will then be waiting to be verified by the admins of your OLSC. Once

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How do I update my address or contact details for the Waiting List?

Click here and enter your email and password, once logged in you can update your address and contact details.

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Can I transfer my season ticket waiting list position to another supporter?

No, waiting list positions are non-transferable. If you no longer wish to be on the waiting list please follow the process by clicking here.

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How much are 2025/26 LFC Women's Match and Season Tickets?

All information relating to 2025/26 LFCW tickets and season tickets can be found on the LFCW Ticketing Section of the website. ​ Season Ticket ​ Adult - £70 Young Adult (17-21) - £35 Junior (0-16) - £20 O65 - £35 ​ Disabled Season Ticket Prices ​ Adult - £40 Young Adult - £26.25 Junior - £15 O65 - £

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