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No, eligibility for tickets for a potential FA Cup Semi-Final or a Cup Final (European, FA or League Cup) will not be affected by the introduction of MYL. Match credits earned for cup home and away fixtures during the current season only will be used to determine eligibility for tickets for the po
Knowledge base article
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Multi-Year Loyalty (MYL)
Historically only one season of match credits has been used to determine a supporter’s eligibility to buy or register for tickets for home fixtures and Premier League away fixtures. Therefore, there will be a transition to MYL to try and avoid supporters who have more recently earned match credits f
Minimum clothing standards For your safety, you need to follow these guidelines to complete the abseil: Your shoulders, midriff and upper legs should be covered No loose clothing please e.g. long skirts or flowing cardigans Wear closed toe shoes, trainers or boots that will not fall off. Open toe sh
The Anfield Abseil
If the Club receives an exceptionally small allocation for an away fixture, it may not be possible to guarantee all supporters with the highest number of credits the opportunity to buy a ticket. In this scenario, match credits from earlier seasons may also be included as criteria, using as many pr
Match credits will not be awarded for hospitality tickets for Premier League home fixtures.
Premier League Home Credit Changes
Criteria for home and away cup fixtures (European, FA and League Cup) will be based on match credits earned in previous seasons only. We will no longer use match credits earned within a season for fixtures played later that same season. These match credits will not count towards your Credit Balanc
Storage pods are located by the Main Stand, Kop and Kenny Dalglish Stand. If your request to store a mobility aid is successful, you will be assigned a location close to your designated turnstile.
Stadium and Facilities
Select the V12 Finance option at the checkout page and you will be automatically redirected to the V12 Finance website to complete your application. Please note, you must complete your finance application within 45 minutes.
Finance
Unfortunately, we do not have specific accessible entrances however, we will try our best to assist where possible.
Concerts
Anfield operates as a fully cashless stadium to help reduce queues, speed up service, and provide a more secure and efficient experience for all visitors. During your stadium tour visit, you can use: Contactless debit and credit cards Chip & PIN Mobile and wearable payments, including Apple Pay
Tour Information
To download NFC Passes on Samsung phones, you need to make sure that Google Chrome is set as your default browser. Otherwise, the download will be blocked, and you will receive an error like the below: To avoid this message and download your pass, follow these steps. Changing your default browser ma
Ticket Forwarding
An Access Card is issued and managed by Nimbus Disability, and is used as a way of communicating your access requirements across a wide range of events and venues across the UK and beyond. The card will display a photo of the cardholder, an ID number, and any symbols that have been allocated to re
Registering your Access Requirements
You will receive a decision almost instantly unless your application is referred. Please note, you must complete your online application within 45 minutes.
Items that are fulfilled by a third party will be indicated as third party products on the product page and at checkout.
Personalised Gifts and Souvenirs
For enrolment in the ACS for season 2026/27, only match credits earned during 2025/26 in the relevant cup competition will be used to determine eligibility. As the transition to MYL progresses, multiple seasons will start to become relevant for eligibility to enrol in the ACS. For example, for 202
Participants should arrive 10-15 minutes prior to the scheduled abseil slot (the time should be on your ticket). Arriving after the scheduled start time means you may not be able to abseil and will not be entitled to a refund. There will be no compensation paid for consequential losses or other expe
If you require a personal assistant(s), you must enter the ballot for both you and your personal assistant(s) at the same time. Your ballot entry will be declined if you fail to do so. If you require assistance, please contact Supporter Services on 0151 264 2500 and select option 1.
Local General Sale
We carefully select third-party suppliers to ensure the same high quality you expect from all our products. If you're unhappy with the quality of what you have received, contact Supporter Services.
You are unable to review visual personalisation previews before checkout. We are working hard to improve the customer experience and hope to introduce this and other features in the future.
No, you will be unable to purchase another ticket any additional sales.
