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The policy has been introduced to protect and enhance the atmosphere inside Anfield, where every fan counts and every voice matters. Those fans who face exceptional circumstances during the season which mean their seat is not used will be able to contact Supporters Services to request a season ticke
Knowledge base article
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Usage Policy
In the app, ‘Ineligible’ is displayed against tickets that do not carry a credit. For example, you do not earn a match credit if you purchased a Season Ticket for a fixture via the Ticket Exchange.
Match Credits
Yes, we have accessible seating in multiple locations around the stadium.
Concerts
You do not need supporting evidence in order to buy your ticket(s). Once you've completed your transaction, you'll receive a confirmation email with a link that allows you to upload the required supporting evidence. You have 48 hours to upload evidence following the purchase of your ticket(s).
Season Ticket holders will receive 1/19th of the price they paid for their Season Ticket. Members will receive 100% of the price they paid for the ticket.
Ticket Exchange
Match credits will not be awarded for hospitality tickets for Premier League home fixtures.
Premier League Home Credit Changes
There is a waiting list for all season tickets. This list is currently closed due to high levels of demand and is unlikely to open in the foreseeable future. Any further announcements will be made on our website.
Access to Tickets
Season Ticket holders and members with accessibility requirements are able to return their tickets via the Ticket Exchange. Follow the online Ticket Exchange release instructions. Alternatively, you can phone the Disability team on 0151 264 2500, option 1. If a Season Ticket holder with accessibilit
Accessible parking spaces are available for supporters registered as disabled supporters with the club. To enquire about accessible parking, please email disability@liverpoolfc.com.
Transport & Parking
For Premier League home, cup home (European, FA and League Cup) and Premier League away fixtures, the system will be phased in gradually: For season 2026/27, your Credit Balance will include credits from 2025/26 only. From 2027/28, it will include two seasons - 2025/26 and 2026/27. By 2028/29, it
Multi-Year Loyalty (MYL)
It can take up to seven working days for you to receive confirmation that your Fan Update submission has been validated. After reviewing your application, we will email you to confirm your validation, or follow up with any questions.
Fan Update
Your membership discount is accepted against our personalised range. For individual promotions, check the the specific terms and conditions.
Personalised Gifts and Souvenirs
If you have already registered your access requirements with the Club you will retain your access for season 2026/27, but you will need to register for an Access Card/LFC Digital Access Pass (DAP) for season 2027/28. You will be contacted directly with further information when it is your turn to r
Registering your Access Requirements
If you’re not happy with the symbols you have qualified for on your Access Card/LFC Digital Access Pass, you can appeal this with the Access Card Team. Please read their Appeals Policy and Procedure for guidance on this process. The Club cannot influence the decision made by the Access Card team.
Once approved, your accessible ticket eligibility will be valid until the end of the season of the year your Access Card/LFC Digital Access Pass expires, subject to review requirements, rather than requiring a new application each season.
Digital gift cards can be redeemed against our entire personalised product catalogue.
The eMagazine is free to access and available to all supporters worldwide. You can access the eMagazine from any internet-connected device with a web browser, including smartphones, tablets and computers. Membership or a Season Ticket is not required.
All Red Rewards
Unfortunately, we are unable to accommodate a seat move for the new season once you have selected your seat.
Match Tickets
No, both junior Season Tickets and Hat-trick packages are only available to purchase alongside an adult at a ratio of 3:1.
Anfield stadium is now fully cashless, which helps reduce queues during peak times. It also makes things more secure for us and will ultimately help us to deliver the best possible customer service to all our fans. What payments do you accept? All major contactless debit and credit cards will be acc
Stadium & Facilities
