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We constantly monitor the weather situation and will keep you updated in advance if we feel that the weather may affect your booking. We reserve the right to postpone abseils due to bad weather (strong winds, heavy rain, electric storms etc.) for safety reasons. If your abseil has been postponed due
Knowledge base article
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The Anfield Abseil
There is limited parking available for concerts at Anfield. To request a space, please contact the Disability team approximately 8 week before the concert date. Please note, spaces are not guaranteed and where demand exceeds availaility, a ballot will take place.
Concerts
The change has been brought in to help combat ticket misuse, one of the key areas identified from fan feedback from the recent Ticketing surveys and in line with the club’s ticketing principles.
Ticket Forwarding
What personalised products do you sell on the Online Store? We have launched a personalised product catalogue, consisting of souvenirs and accessories. All products can be personalised online with names and messages. The full range can be viewed here. Unlike personalised LFC kits, all of these pro
Personalised Gifts and Souvenirs
Full, light or junior members can add themselves back onto auto-renewal at any time during the season by following the below steps: Login to https://profile.liverpoolfc.com/en/sign-in On the left-hand side, click into ‘Manage All Red membership’ To cancel your auto-renewal, click the ‘Reinstate Au
Purchase and Renewal
Login to your account On the left-hand side, click into ‘Address’ Select the ‘Delivery Address’ tab You can now edit your delivery address* PLEASE NOTE: This is editable for future pack sends only e.g. renewal pack for Season 2026/27.
Managing Your Details
We receive an extremely high number of requests from students looking for specific information about the Club for research purposes. Unfortunately, due to the volume, we are unable to respond to every request with individual answers providing the level of detail required. Liverpool Football Club has
Fan Mail & Special Requests
How do I get the eMagazine? Just go to emag.liverpoolfc.com to access the magazine. All you will need is a free ALL RED account, and a device with an internet connection and web browser, such as a smartphone, tablet or computer. This is a free account and is open to all fans, regardless of whether y
ALL RED Rewards
1. You have received a message (email/whatsapp/SMS/other) to join an OLSC 2. Enter the link received into your browser 3. Log in/Register 4. Tap continue on the pop-up asking whether you ‘Accept Group Invite’ 5. You are now part of the OLSC
ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)
Please be patient, the verification process relies on an admin from your OLSC to log in a review each and every fan who have submitted to join the group.
How do I download the Official All Red Video App? It’s really easy to download the Official All Red Video App from your smartphone or tablet device. If you’re using an iPhone, iPad or Apple device just head to the App Store. If you’re on an Android device, simply go to the Play Store. How do I upd
ALL RED Video Support
Yes, there are two options available to you: Return your seat for re-sale via the Ticket Exchange. Use Ticket Forwarding to forward your ticket to one of your registered Friends & Family. Please read full details on our new Season Ticket usage policy ‘Every Seat, Every Game’ which has been introdu
Season Ticket Renewals
Please ensure your membership is linked to the correct retail account. See here: Membership Retail Discount For further enquiries please contact our Supporter Services Team — Contact Us
Membership Discount
If you have bought an All Red membership gift pack from one of the Retail stores or the online store, and have received a voucher* code inside of your gift pack to redeem, follow the steps below: Go to the All Red Membership Comparisons. Click the ‘register or login to redeem your voucher’ box
Log in to register for the ballot. Registration for supporters with less than 13 Premier League Home Games will take place from 10am Thursday 23 October until 8am Thursday 30 October.
Members Sale
No, there will continue to be a sales period for disabled supporters who are successful in the ballot. The July sale for ballot winners will take place from 1pm until 5pm, Monday 10 November. We will continue to explore opportunities to streamline the process for disabled supporters, including t
Please contact our Supporter Services as soon as possible and they will be able to look into this for you. PLEASE NOTE: The ‘delivery address’ option within members’ area, will not update this season's packs address, this is for future seasons only. You would need to contact Supporter Services reg
Wheelchair spaces are located in the Lower Anfield Road, all tiers of the Main Stand and the Kop. In both the Lower Anfield Road and the Kop, there is availability for up to two personal assistants to accompany each wheelchair user. Ambulant supporters can sit in any area of the ground. More accessi
Stadium and Facilities
If you are experiencing issues or delays with your Citizen Card application, and you think you may miss your Fan Update completion deadline, please contact Supporter Services and keep us informed on the status of your application.
Fan Update
If you subscribed to All Red Video through the LFC website can update your payment card details for your subscription online as follows: Log in to your account here Click on 'Manage All Red Membership' (on left side column) Select 'Change Payment' Confirm your address details are correct them you
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ALL RED Video Subscription Support
