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How do I request permission to film at Liverpool Football Club sites?

If you are a professional media organisation and wish to film at Anfield or any other LFC site, please click here to access the filming permission form and submit your request. Please ensure you provide all of the required information and accompanying documents, as your request will not be processed

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How do I get the eMagazine and what does it cost?

The eMagazine is free to access and available to all supporters worldwide. ​ You can access the eMagazine from any internet-connected device with a web browser, including smartphones, tablets and computers. ​ Membership or a Season Ticket is not required.

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Can I purchase any souvenirs whilst visiting for a tour?

Yes, we offer the following souvenirs for purchase either online when booking your tour, or on the day of your experience: ​ Souvenir photographs with the replica trophies: ​ Champions £30 - 4 x Photos in booklets + keyring & magnet pack + all digital downloads + FREE press room digital photo Anfiel

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I am a Priority Rights Holder, how do I change my details?

If you need to change your address, then you will need to do this with us and Computershare. ​ To contact Computershare, write to them with supporting documentation (relevant photographic and address ID) at: ​ Computershare Investor Services The Pavilions Bridgewater Road Bristol BS99 6ZZ To change

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If supporters with the maximum credit balance possible over a three-year period cannot be guaranteed the opportunity to purchase a ticket for an away fixture, will there be a ballot?

If the Club receives an exceptionally small allocation for an away fixture, it may not be possible to guarantee all supporters with the highest number of credits the opportunity to buy a ticket. ​ In this scenario, match credits from earlier seasons may also be included as criteria, using as many pr

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How do I listen to live audio commentary?

You'll need to register for a free All Red Essential account. If you already have an account, login to listen. ​

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Will the forums return in the future?

We are looking into potential new systems that can replace the current forums. We will ensure that your forum nickname is kept and retained in any future solution. We will also try to keep join date and post count but cannot guarantee at this stage whether this will be able to be used in a future so

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When did the forums close?

Our forums closed in June 2025.

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Why is a video not available in my country?

Most of the content in the All Red Video platform is available worldwide, without restrictions. ​ Due to broadcasting rights, there are occasions when certain videos are not available in specific countries. ​ You can find a list of ongoing restrictions below: ​ 2026 Pre-season fixtures against Sunde

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Do I need to wait to be verified if I have received an invitational link?

No, this will bypass the verification process as you will have received this link directly from the OLSC.

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How will Young Adults be able to access these tickets?

The dedicated Young Adult area will be available to select during the 13+ All Red ticket sale. They will not be available for any other All Red ticket ballot. ​ However, a further 200 tickets will be available for sale within the dedicated Young Adult area on a match-by-match basis. These tickets wi

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Where can I find the official Season Ticket Ownership Transfer Policy?

You can read the full policy on our website.

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What languages are available on the audio guide?

Audio guides are included in a LFC Stadium Tour ticket price and enhance the tour. ​ Audio guides can be set to any of the 13 languages below: ​ Arabic, Brazilian Portuguese, Dutch, English, French, German, Indonesian, Italian, Japanese, Mandarin, Norwegian, Spanish and Thai. ​ We also offer the tou

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Why is the club only using the last three seasons for Multi-Year Loyalty (MYL)?

A three-year period strikes a balance between: Being able to recognise long-term loyalty from supporters who have earned match credits over multiple seasons Reducing the difficulty for new or young supporters to earn match credits

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How can I make sure I am allocated seats in the dedicated Family Area if I am successful?

You must ensure that just that the specific area(s) you require are selected from within the area selection list. You must then ensure Allocate me seats in any area is switched off, the toggle should be grey. ​ This way, if you are successful, you will only be allocated seats in your preferred area.

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Does Multi-Year Loyalty (MYL) impact eligibility for cup finals and semi-finals?

No, eligibility for tickets for a potential FA Cup Semi-Final or a Cup Final (European, FA or League Cup) will not be affected by the introduction of MYL. ​ Match credits earned for cup home and away fixtures during the current season only will be used to determine eligibility for tickets for the po

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What happens if my Auto Cup Scheme (ACS) payment fails?

If your ACS payment fails, you will receive an email or SMS to advise of the payment failing and the deadline for purchasing your tickets. ​ To purchase your ticket: Log in to your My Account​.​ Select Reservations. Tick the box next to your ticket Click Complete Purchase. Failure to purchase your t

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Will I be able to use the Ticket Exchange this season if I am unable to attend some games?

Both season ticket holders and members can use the Ticket Exchange to re-sell their seat for Premier League home games only. ​ There is no Ticket Exchange for home cup games. If you are unable to attend a cup game, you have the option to forward your ticket to your registered Friends & Family using

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I have released my seat for a game I now want to attend, what do I do?

If the seat hasn't been sold yet, you cancel your request in the Ticket Resale section in My Account: ​ If your ticket has been sold on the Ticket Exchange, the seat cannot be retrieved.

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How can I find out if my seat has been resold for a specific game?

You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold.

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