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Personal assistant tickets are only available when bought through the club directly.
Concerts
The dedicated Young Adult area will be available to select during the 13+ All Red ticket sale. They will not be available for any other All Red ticket ballot. However, a further 200 tickets will be available for sale within the dedicated Young Adult area on a match-by-match basis. These tickets wi
Young Adult Area
The entire All Red Video catalogue can be accessed via the connected TV apps. The same account used to access content on the All Red Video website and mobile Apple & Android apps can be used on the TV apps. This includes a live stream of LFCTV, the club's official TV channel, 24 hours a day, 7 day
All Red Video - Connected TV Apps
You can make the following changes before the closing date as advertised: Modify or cancel a ballot Remove or add a supporter Amend the registered payment card details Only the supporter who submitted the ballot entry, i.e. the lead booker, will be able to modify or cancel the ballot entry.
Local General Sale
We carefully select third-party suppliers to ensure the same high quality you expect from all our products. If you're unhappy with the quality of what you have received, contact Supporter Services.
Personalised Gifts and Souvenirs
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Edit group info” you will have the option to edit group name, description, location name, loc
Official Liverpool Supporters Clubs Committee (OLSC) Admins
The Access Card can be sent directly to overseas applicants. Delivery options, timescales and any applicable postage charges are managed by Nimbus and will depend on your country of residence. Please note you only need your Access Card ID number to register your card with the Club. This can be done
Registering your Access Requirements
Unfortunately, we do not have specific accessible entrances however, we will try our best to assist where possible.
Existing registered supporters will be contacted directly with information about any transition arrangements and deadlines. No supporter will lose access without being informed of the steps required. Nimbus will inform you when your card is about to expire. The Club will update seasonally so you
We are always looking at ways to improve the fan experience, whether that’s at Anfield or in the digital space and we are exploring how we use technologies and how best to integrate them into our current platforms.
If the card has changed but the bank account or credit card account remains the same, payment should automatically be made into the account without any intervention needed.
Refunds
If you’re not happy with the symbols you have qualified for on your Access Card/LFC Digital Access Pass, you can appeal this with the Access Card Team. Please read their Appeals Policy and Procedure for guidance on this process. The Club cannot influence the decision made by the Access Card team.
You will need to provide the following information: Previous 3 years address history (with correct postcodes). Email address Mobile number. Employment details. Bank details. Photographic ID (this will only be required if your application is referred).
Finance
Please don't worry. The status of your Season Ticket on your 'My Account' will be updated before the new Season begins. If you want to retain proof of renewal in the meantime, just hold on to your confirmation email.
Renewals
If you need to change your address, then you will need to do this with us and Computershare. To contact Computershare, write to them with supporting documentation (relevant photographic and address ID) at: Computershare Investor Services The Pavilions Bridgewater Road Bristol BS99 6ZZ To change
Manage Ticketing Account
If you’re unable to download or access the LFC Official App on your device, you can still do the following in your My Account: View a summary of your Credit Balance. Check our FAQ if something doesn't look right with your match credits or if you require any more detail, contact Supporter Services.
LFC Official App
The personalised product catalogue is exclusive to our Online Store and the Official Liverpool FC Store App. Our personalised product catalogue is not available in physical stores.
Yes, LFCW Season Ticket and Hat-trick package holders can purchase additional season tickets(s) or Hat-trick package(s) on our website. You will need a supporter ID number for each supporter you are buying a Season Ticket or Hat-trick package for.
Match Tickets
Your personalised message can contain letters A-Z and numbers 0-9. We are working hard to improve the customer experience for all and welcome any feedback here.
