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How and when can I renew my Season Ticket?

Click here for full details on renewing Season Tickets.

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Will my current disabled supporter registration still be valid?

Existing registered supporters will be contacted directly with information about any transition arrangements and deadlines. ​ No supporter will lose access without being informed of the steps required. ​ Nimbus will inform you when your card is about to expire. The Club will update seasonally so you

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Why has someone disappeared from my Friends & Family List?

This could be due to: ​ They have chosen to remove you from their Friends & Family List. Following the changes to Friends & Family for season 2025/26, some supporters had more than 18 accounts on their Friends & Family List and did not reduce this number before the deadline of 1 September 2025. As a

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Can disabled supporters forward their ticket to a supporter on their Friends & Family list?

Wheelchair user supporters can only forward their ticket to another wheelchair user supporter. Ambulant disabled supporters with a ticket in an accessible area can forward their ticket to a supporter on their Friends & Family.

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I get an error when downloading a ticket forwarded to me using a Samsung, how can I solve this?

To download NFC Passes on Samsung phones, you need to make sure that Google Chrome is set as your default browser. Otherwise, the download will be blocked, and you will receive an error like the below: To avoid this message and download your pass, follow these steps. Changing your default browser ma

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How can I find out if my seat has been resold for a specific game?

You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold.

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I'm having issues completing Fan Update, who can I contact?

If you are having issues completing the Fan Update process, or have any queries, please contact Supporter Services.

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Where can I find the official Season Ticket Ownership Transfer Policy?

You can read the full policy on our website.

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Where are the accessible toilets located at Anfield?

There are accessible toilets located in all stands. Two of the toilets have changing places facilities; these are located in the Kop and Main Stand (Level 2). ​ Should you require the use of the changing places facilities, please inform our Disability team at the time of booking. They will endeavour

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I am on the Season Ticket Waiting List, when will I be notified if I am going to be offered a Season Ticket?

Those supporters next on the waiting list will be contacted by Liverpool FC should an offer become available. ​ Please ensure that your contact details are correct so you don't miss out on important updates and reminders. ​ To check your position on the Season Ticket Waiting List, login to your My A

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Where are the supporters with accessibility requirements tickets located within the stadium?

Wheelchair spaces are located in the Lower Anfield Road, all tiers of the Main Stand and the Kop. In both the Lower Anfield Road and the Kop, there is availability for up to two PA's to accompany each wheelchair user. Ambulant supporters can sit in any area of the ground. Accessible areas are mainly

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How do I transfer the ownership of my Season Ticket to a close family member?

Start the process to transfer the ownership of your Season Ticket. ​ Please ensure you review the policy requirements before submitting a request.

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What happens if I don’t want to be added to another supporters Friends & Family List?

For someone to be able to add you to their Friends & Family List, they must know your supporter ID and postcode or surname. ​ If someone has added you to their list without your consent, please contact Supporter Services. ​

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If I forward my ticket for a Premier League home fixture, do I keep the match credit?

Match credits will not be awarded when a ticket is forwarded. Neither the original owner nor the recipient will receive a match credit.

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I am a Member/Season Ticket Holder and I’m not receiving the email notifications about new issues of the eMagazine. How can I receive them to my inbox?

The most likely reason is that your contact preferences are either not up-to-date or you have opted out of marketing communications. Please log in to your ALL RED account here, then: On a computer ​ Hover your mouse over the Your Name (My Account) text in the top-right of the page Choose 'Personal d

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How do I earn and redeem points in All Red Rewards?

You can earn points by completing activities in the All Red Rewards area of the LFC Official App, such as predicting match scores, selecting your team in the Match Centre, completing polls or surveys, participating in matchday activities, watching selected videos, or redeeming valid voucher codes ob

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Do I need an All Red membership in order to buy a concert ticket?

No, an All Red membership is not required to buy a concert ticket at Anfield.

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How do I update my mobile number?

You can update your mobile number in your My Account.

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How do I update my address or contact details for the Waiting List?

​Login to your acc​​ount to update your contact details.

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