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Those supporters next on the waiting list will be contacted by Liverpool FC should an offer become available. Please ensure that your contact details are correct so you don't miss out on important updates and reminders. To check your position on the Season Ticket Waiting List, login to your My A
Knowledge base article
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Season Ticket Waiting List
Season Ticket holders will receive 1/19th of the price they paid for their Season Ticket. Members will receive 100% of the price they paid for the ticket.
Ticket Exchange and Ticket Cash
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Manage members” you are able to search for members by name, remove them from the group, but a
Official Liverpool Supporters Clubs Committee (OLSC) Admins
If you have already reached the maximum number of supporters on your Friends & Family List, you will be unable to add anyone else and will receive an error message. If you have not reached the maximum number of supporters on your Friends & Family List, this will mean that the person you are trying
Friends & Family
Audio guides are included in a LFC Stadium Tour ticket price and enhance the tour. Audio guides can be set to any of the 13 languages below: Arabic, Brazilian Portuguese, Dutch, English, French, German, Indonesian, Italian, Japanese, Mandarin, Norwegian, Spanish and Thai. We also offer the tou
Tour Information
Yes, you are permitted to have up to 18 registered supporters on your Friends & Family List. You can edit your registered supporters until 1 September 2026, after which you are unable to remove from your list, and only those with less than 18 registered supporters will be able to add to their list
Ticket Forwarding
Returns for orders placed with Klarna* are handled the same way as orders paid upfront. Read our FAQ on how to return an item for refund or exchange for more details, If you are due a refund following your return, and you have already made some or all the payments to Klarna, they will refund your mo
Changing or Placing an Order
Bags no bigger than A5 are allowed into the stadium, and all bags will be searched on entry. There are no bag storage facilities available at St Helens Stadium.
Match Day
No, both junior Season Tickets and Hat-trick packages are only available to purchase alongside an adult at a ratio of 3:1.
Match Tickets
To update your payment details, go to the respective store to manage your subscription and payment details. We cannot manage this for you as we do not have access to this information.
All Red Video Subscription Support
If you subscribed to All Red Video, you can update your payment card details for your subscription online as follows: Log in to your All Red Account. Click Manage All Red Membership (on left side column) Select Change Payment. Confirm your address details are correct, you can also change your p
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To help combat ticket misuse, one of the key areas identified from supporter feedback from the recent ticketing surveys and in line with the club's ticketing principles.
The personalised product catalogue is exclusive to our Online Store and the Official Liverpool FC Store App. Our personalised product catalogue is not available in physical stores.
Personalised Gifts and Souvenirs
The Premier League lettering style is worn by the first team squad in all Premier League matches and the LFC font uses a set combination of upper and lower case letters. Our style is worn by the first team in all cup competitions, including European Cup competitions.
Products and Stock
As standard, dispatch and delivery lead times are slightly longer on personalised products. Additional time is required to process personalisation requests, particularly during busy trading periods. Standard lead time for our personalised product catalogue is up to 10 business days. Third party fu
We carefully select third-party suppliers to ensure the same high quality you expect from all our products. If you're unhappy with the quality of what you have received, contact Supporter Services.
We estimate your experience will last around 60 minutes, but this can depend on numbers and weather conditions. You will also have free entry to the LFC Museum as part of your ticket. The opening time for the Museum is 9am and last admission is 4pm.
The Anfield Abseil
Our abseil instructors are used to helping abseil participants experiencing high levels of anxiety. They will support you to the best of their ability and give you positive encouragement to go ahead with your abseil. Unfortunately, if you do change your mind on the day, we would not be able to iss
Supporters are contacted via email when they are required to complete Fan Update. If you have not received an invite to complete the process and believe you should have, please contact Supporter Services.
Fan Update
A ticket can only be forwarded once. Make sure the supporter on your Friends & Family List can attend the designated fixture before forwarding the ticket.
