Official

Accepted

Unanswered

Advanced Filters

Search Results (292)

Relevance
Selected Relevance
How can I see my tickets in the LFC Official App?

Open the LFC Official App and log in. Click Discover on the bottom right menu of the app. Select My Tickets. Check that your app is up to date if you experience any issues. ​ ​

Knowledge base article

Can disabled supporters book with non-disabled supporters in the same transaction?

Yes, disabled concert goers can book with non-disabled supporters in the same transaction, however this is subject to availability. ​ If you wish to book seats next to each other within this transaction, please note this is also subject to availability and cannot be guaranteed.

Knowledge base article

Filming requests at LFC sites

If you are a professional media organisation and wish to film at Anfield or any other LFC site, please click here to access the filming permission form and submit your request. Please ensure you provide all of the required information and accompanying documents, as your request will not be processed

Knowledge base article

Are nursing rooms available at Anfield?

There are nursing facilities available in the Lower Main Stand, subject to availability. If you require access, please approach a steward who will be able to assist you. ​ Please note ​ You must bring your own breast pump, which must fit in a small bag and will be subject to usual searches upon entr

Knowledge base article

Am I able to transfer my seat to someone else if I cannot make it to a game, and how do I do this?

1. Can I transfer my seat, and what are the rules? ​ Yes you can. We have replaced the old Ticket Distribution service with Ticket Forwarding. Ticket Forwarding is a secure way for supporters to send a ticket to one of their existing Friends & Family members through our ticketing system, which helps

Knowledge base article

How can I book a storage space for my mobility aid?

If you need to store a mobility aid for an upcoming game, you will need to request a space in one of our storage pods. Requests can be made by contacting our Supporter Services team . ​ Please see the permitted and prohibited items we are able to store below. ​

Knowledge base article

Where are the mobility aid storage pods located?

Storage pods are located by the Main Stand, Kop and Kenny Dalglish Stand. If your request to store a mobility aid is successful, you will be assigned a location close to your designated turnstile. ​ ​

Knowledge base article

Can I amend or cancel a Stadium Tour booking?

If you need to change or cancel your booking, please contact Supporter Services. We can accept cancellations as long as a minimum of 24 hours notice is given. Please note: For late arrivals, we would try our best to accommodate you should there be any spaces available on a later tour. However, this

Knowledge base article

How will I get the discounts in LFC Retail stores and Museum & Tour centre?

To receive the discounts you are entitled to, you must show your NFC pass. For details of all season ticket and membership benefits, go here.

Knowledge base article

How can I add another trusted member of my OLSC to become an admin of the group and what can they do?

An Admin can invite Members to join, earn points as the group, accept Members into the group and promote others to also be Admins. ​ Please be certain that this user can be trusted and that their details are correct before giving them admin privileges. ​ 1. Log in to ALL RED Rewards and go onto your

Knowledge base article

How do I log a complaint regarding an act of discrimination against myself or other people?

Any feedback or complaints that involve any acts of discrimination against yourself or other people should be submitted through our Contact Us page here. If you wish to report any incidents of discrimination, be it online or in-stadia, you can do so by clicking here.

Knowledge base article

How Do I Add Someone to My Friends & Family List?

If you already have an account: Log in to My Account. ​Select My Friends & Family. Follow the instructions. If you do not have an account, you should register for an account. ​ Read our guide to managing Friends and Family. ​

Knowledge base article

Can I Remove Supporters from My Friends & Family List After 1 September 2026?

From 1 September 2026, the option to remove supporters from your Friends & Family List will be suspended for the remainder of the season.

Knowledge base article

Can I Add Supporters to My Friends & Family List After 1st September 2026?

Only supporters who have less than 18 supporters added to their ​Friends & Family List will continue to be able to add each season, up to a maximum of 18.

Knowledge base article

What happens if my Auto Cup Scheme payment fails?

In the event your Auto Cup Scheme (ACS) payment fails, you will receive an email or SMS to advise of the payment failing and the deadline for purchasing your tickets. To purchase your ticket, you'll need login to your My Account, select the 'Reservations' tab, tick the box next to your ticket and co

Knowledge base article

Members Ballot Seat Allocation

How does seat preferences work? ​ If you are successful in the ballot you will be allocated a seat based on your preferences. ​ If I register for the ballot along with other supporters in the same transaction, will we be allocated seats together if our ballot entry is successful? ​ Yes ​ If I regist

Knowledge base article

Why am I being blocked?

The LFC ticketing website is constantly targeted by Bots. To protect genuine fans who are trying to purchase tickets, we have introduced Bot protection. To avoid being blocked, please follow these steps: When using an iPhone: Go to Settings >> Select your name from the top >> Go to iCloud >> Go to P

Knowledge base article

Champions Wall at Anfield FAQs

The final panels have been installed and the Champions Wall at Anfield is now complete. To view the FAQs for the Champions Wall at Anfield, head to Photomosaic wall (liverpoolfc.com)and click on the FAQs link at the very bottom left of the page. If you have a query regarding the Champions Wall pleas

champions wall

Knowledge base article

What can I do if I can't attend a game?

Supporters can continue to access to the club's Ticket Exchange, or if eligible can use our Ticket Forwarding service.

Knowledge base article

How do I enter the ballot?

Click here to watch a video guide.

Knowledge base article

© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.