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Anfield stadium is now fully cashless, which helps reduce queues during peak times. It also makes things more secure for us and will ultimately help us to deliver the best possible customer service to all our fans. What payments do you accept? All major contactless debit and credit cards will be acc
Knowledge base article
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Stadium & Facilities
If you need to change your address, then you will need to do this with us and Computershare. To contact Computershare, write to them with supporting documentation (relevant photographic and address ID) at: Computershare Investor Services The Pavilions Bridgewater Road Bristol BS99 6ZZ To change
Manage Ticketing Account
The change has been brought in to help combat ticket misuse, one of the key areas identified from fan feedback from the recent Ticketing surveys and in line with the club’s ticketing principles.
Ticket Forwarding
No, tickets obtained via the ballot can only be purchased using credit or debit card.
All Red
It's important to follow the rules of the governing bodies of football and ensure that safety remains the number one priority for all supporters visiting Anfield or St Helens. Flag Policy Commercially produced flags under 2m x 1m with a small pole (less than 7mm diameter and less than 1m long) wil
When you attend a match, you can show your Access Card or Liverpool FC Digital Access Pass, to a member of staff, who will be happy to provide any assistance you require. Please note that when purchasing tickets, it is essential that you select tickets that meet your requirements and are in line wit
Match Day
Criteria for home and away cup fixtures (European, FA and League Cup) will be based on match credits earned in previous seasons only. We will no longer use match credits earned within a season for fixtures played later that same season. These match credits will not count towards your Credit Balanc
Multi-Year Loyalty (MYL)
A match credit is earned if you buy a non-Season Ticket general admission ticket through club channels* and attend the fixture. Visit the Ticketing Policy Hub for more information. *Club channels include All Red members sales in July and November, additional members sales (including the Ticket E
Premier League Home Credit Changes
The stadium can be reached by train, bus, car, or supporter coach services. Train: St Helens Central station is approximately a 15-minute walk from the stadium. Bus: Several local bus services stop directly outside the stadium on Peasley Cross Lane. Supporter Coaches: Expedia supporter coaches opera
Transport & Parking
The 10-month repayment plan interest rate is 0%, meaning you do not pay any interest. An administration fee will be charged which will be included in your first monthly payment. View the full details and a representative example.
Finance
To help combat ticket misuse, one of the key areas identified from supporter feedback from the recent ticketing surveys and in line with the club's ticketing principles.
Friends & Family
If you are subscribed via iOS, you can manage subscriptions and turn off your auto-renewal by going to your iTunes account settings on your desktop or device after purchase. Once logged into iTunes, go to View Account Click Subscriptions and then Manage. If you are subscribed via Android, you can un
All Red Video Subscription Support
Season Ticket terms and conditions can be found here.
General
Once you've submitted your details successfully, you'll see a page confirming that your Fan Update submission has been submitted and is pending validation. We will review your submission and send you an email either with additionals questions or confirming that you have completed the process succe
Fan Update
No, both junior Season Tickets and Hat-trick packages are only available to purchase alongside an adult at a ratio of 3:1.
Match Tickets
Fan Update is the club's identification scheme. It was launched in 2019 as part of our ongoing commitment to make Anfield Stadium more secure for fans by knowing who is in the stadium, and with the aim of making the process of buying tickets as fair as possible. The scheme ensures that all supporter
You must provide one of the following forms of photo ID: Passport. Driving license. Identity card, including the Post Office PASS Card. Your ID must be valid (not expired) and will be subject to validation checks. If you don't have a passport or driving licence, the Post Office PASS Card is an a
Before applying for match tickets, your child must have an active Junior All Red Membership and you must register your child’s access requirements with us. Visit our Accessibility Information page for more information on how to register. Please note that children under the age of two are not permi
Access to Tickets
You can only use the site to validate your details once. If you need to modify your validation please contact Supporter Services.
Our personalised range ships worldwide. Read our FAQ on What VAT, customs and import charges are added for orders for delivery outside the UK? for more information.
Personalised Gifts and Souvenirs
