Can't find what you're looking for?

Ask a question

Official

Accepted

Unanswered

Advanced Filters

Search Results (399)

Relevance
Selected Relevance
L
How can I watch a match without knowing the score?

If you want to watch the matches without knowing the score, you can go to our Spoiler-free Full Match Replays page and also get direct access to on demand Full Match replays of all Liverpool's men's games. N.B. This is currently only available on the website and not in the app.

Knowledge base article

 • 

All Red Video Support

L
Will the forums return in the future?

We are looking into potential new systems that can replace the current forums. We will ensure that your forum nickname is kept and retained in any future solution. We will also try to keep join date and post count but cannot guarantee at this stage whether this will be able to be used in a future so

Knowledge base article

 • 

LFC Forums

Membership Query(Copy)

Raise a Membership Query with the Membership Floorwalker team

User Guide

 • 

Accessibility

L
When is Ticket Forwarding open before each fixture and when is the cut off?

​Ticket Forwarding will be enabled approximately two weeks prior to each fixture. ​ It will remain open until kick-off on matchday.

Knowledge base article

 • 

Ticket Forwarding

L
Can I watch live games on All Red Video?

Like other club channels, All Red Video is not permitted to broadcast live first team games on the website, mobile or TV apps as match coverage is restricted by broadcast regulations. This includes Premier League fixtures and all other competitive competitions. We do screen live various academy game

Knowledge base article

 • 

All Red Video Support

L
I have accessibility requirements, can I buy a Season Ticket?

There is a waiting list for all season tickets. This list is currently closed due to high levels of demand and is unlikely to open in the foreseeable future. ​ Any further announcements will be made on our website.

Knowledge base article

 • 

Access to Tickets

L
What documentation do I need to provide when applying for an Access Card or LFC Digital Access Pass?

Nimbus accept a wide range of documentation. ​ View the full list of accepted evidence for a Nimbus application.

Knowledge base article

 • 

Registering your Access Requirements

L
I'm having difficulty uploading my Photo ID to the system. Can I bring it in to the Ticket Office at Anfield?

No, please follow the process in the system and try to upload your photo ID, you have three attempts to successfully upload your ID. If after three attempts you are unsuccessful, you'll be temporarily blocked, and you'll be prompted to fill out a short form. ​ The team will review your upload attemp

Knowledge base article

 • 

Fan Update

L
How do I edit the group’s information?

When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. ​ Within “Edit group info” you will have the option to edit group name, description, location name, loc

Knowledge base article

 • 

Official Liverpool Supporters Clubs Committee (OLSC) Admins

L
I struggle with queues, are there specific accessible entrances?

Unfortunately, we do not have specific accessible entrances however, we will try our best to assist where possible.

Knowledge base article

 • 

Concerts

L
When did the forums close?

Our forums closed in June 2025.

Knowledge base article

 • 

LFC Forums

L
Where can I buy a programme on a match day?

All food and beverage units within the stadium stock and sell the match day programmes. ​ Outside of the stadium, programmes are available at the below outlets: ​ Kop Pod located across from the ticket office Small pod on side of retail store ​ Anfield Road Container under LFCTV pod Retail pod next

Knowledge base article

 • 

Stadium & Facilities

L
I have received a message from LFC asking me to give feedback about my recent experience contacting you - is it genuine?

We really value supporter feedback and want to make sure that you always have a positive experience when you contact our Supporter Services team. After you contact us, you might be invited to complete a short survey. Genuine requests for feedback on your experience will come from the following sourc

Knowledge base article

 • 

Complaints, Suggestions and Thank Yous

L
I struggle with stairs, are there accessible seats?

Yes, we have accessible seating in multiple locations around the stadium.

Knowledge base article

 • 

Concerts

L
What type of evidence do you need to register as disabled?

You do not need supporting evidence in order to buy your ticket(s). ​ Once you've completed your transaction, you'll receive a confirmation email with a link that allows you to upload the required supporting evidence. ​ You have 48 hours to upload evidence following the purchase of your ticket(s). ​

Knowledge base article

 • 

Concerts

L
I'm disabled, do I have to complete Fan Update for my personal assistant too?

When invited, disabled supporters will need to complete Fan Update for their All Red account. ​ For more information on when and how you will be contacted, see our FAQ What is LFC Fan Update, why is the Club doing it, and who needs to complete it? ​ Personal assistant accounts will not be required t

Knowledge base article

 • 

Fan Update

L
Why is the club only using the last three seasons for Multi-Year Loyalty (MYL)?

A three-year period strikes a balance between: Being able to recognise long-term loyalty from supporters who have earned match credits over multiple seasons Reducing the difficulty for new or young supporters to earn match credits

Knowledge base article

 • 

Multi-Year Loyalty (MYL)

L
I have renewed my Season Ticket and received a confirmation email, but when I log in online it still says 'Not Renewed'?

Please don't worry. The status of your Season Ticket on your 'My Account' will be updated before the new Season begins. If you want to retain proof of renewal in the meantime, just hold on to your confirmation email.

Knowledge base article

 • 

Renewals

L
How do I create an event?

When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. ​ Within “Create event” you will have the option to set a title, description, location, date/time and a

Knowledge base article

 • 

Official Liverpool Supporters Clubs Committee (OLSC) Admins

L
If I forward my ticket, am I eligible to purchase another ticket in additional sales?

No, you will be unable to purchase another ticket any additional sales.

Knowledge base article

 • 

Ticket Forwarding

© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.