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How do I apply for finance to pay for my Season Ticket? Select the V12 Finance option at the checkout page and you will be automatically redirected to the V12 Finance website to complete your application. Please note, you must complete your finance application within 45 minutes. What information d
Knowledge base article
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Season Ticket Renewals
Season Ticket terms and conditions can be found here.
You can only use the site to validate your details once. If you need to modify your validation please contact Supporter Services.
Fan Update
These are the general guidelines that apply to refunds: General Admission/Members'/Individual Match Day/Hospitality tickets We will issue a refund to your original method of payment for the face value price you paid us for the ticket. You should receive your refund within 10 days of us telling y
Refunds
Once logged in, tap on the Supporters Club icon. If it does not already appear, search for your OLSC. The name will be OLSC and then the location of your Club. Once found tap on the OLSC. Tap on Request to Join Group. Your request will then be waiting to be verified by the admins of your OLSC. Once
Official Liverpool Supporters Club (OLSC) Members
Ticket Forwarding can be used for this scenario. Read our Friends & Family FAQs for more information on how your Friends & Family List works.
Ticket Forwarding
Like other club channels, All Red Video is not permitted to broadcast live first team games on the website, mobile or TV apps as match coverage is restricted by broadcast regulations. This includes Premier League fixtures and all other competitive competitions. We do screen live various academy game
All Red Video Support
From 1 September 2026, the option to remove supporters from your Friends & Family List will be suspended for the remainder of the season.
Friends & Family
It varies depending on the competition. For Premier League home fixtures, both the supporter who forwards a ticket and the receiving supporter will not earn a match credit. However, for European away, Cup home and any tickets bought through the Auto Cup Scheme (ACS), only the supporter who forward
If the refund payment fails or is rejected, the bank or your credit card provider will inform us. We kindly request that you do not contact us in this instance, as we will be in touch with you directly to arrange the refund.
In line with our terms and conditions of sale, we are not able to offer a refund of any travel, accommodation or other miscellaneous costs incurred as the result of your ticket being cancelled. Review our Conditions of Sale that apply when the ticket it purchased: General Admission ticket Condition
All Red members and Season Ticket holders with a stadium access card will not need new cards for season 2026/27. Their existing card will remain active.
NFC Tickets
The dedicated Young Adult area will be available to select during the 13+ All Red ticket sale. They will not be available for any other All Red ticket ballot. However, a further 200 tickets will be available for sale within the dedicated Young Adult area on a match-by-match basis. These tickets wi
Young Adult Area
There are two reasons why you may be encountering an error: The recieving supporter already has a ticket for the fixture, they cannot be forwarded another one. The recieving supporter has not downloaded their NFC Pass to their smartphone.
Disabled Season Ticket holders and members are able to return their tickets via the Ticket Exchange. Follow the online Ticket Exchange release instructions. Alternatively, you can phone the Disability team on 0151 264 2500. If a disabled Season Ticket holder attends the match with a personal assist
Access to Tickets
If you subscribed to All Red Video, you can update your payment card details for your subscription online as follows: Log in to your All Red Account. Click Manage All Red Membership (on left side column) Select Change Payment. Confirm your address details are correct, you can also change your p
unsubscribe
un-subscribe
All Red Video Subscription Support
To use the LFC Official App, your device must be running: iOS 16.0 or later, or The latest Android operating system. If you are on the latest version, try deleting the app and reinstalling it. If the issue persists, contact Supporter Services.
LFC Official App
You'll need to register for a free All Red Essential account. If you already have an account, login to listen.
Eligible tour vouchers can be used to purchase your LFC Stadium Tour. You will need your voucher number, as well as pin number and product code, depending on the type of voucher and the issuer. Please bring a physical/online copy of the original voucher with you to validate your ticket at check
Tour Information
Start the process to transfer the ownership of your Season Ticket. Please ensure you review the policy requirements before submitting a request.
Season Ticket Change of Ownership
