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Photo ID will help us to prove that the person who completes Fan Update is the named ticket account holder. Once the process is completed, we will delete your ID and photograph in compliance with GDPR data protection regulations.
Knowledge base article
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Fan Update
As part of the Fan Update process, which was introduced to ensure we hold accurate, up‑to‑date information about who is using a season ticket to access Anfield, each application must be registered to one supporter. Therefore, all details submitted for the season ticket waiting list must belong to th
Season Ticket Waiting List
Ticket Forwarding will be available on a trial basis for European away fixtures. Full details of the new trial will be shared via email ahead of the first Champions League away fixture going on sale however, we can confirm that the credit will remain with the original ticket owner if the ticket
Ticket Forwarding
Ticket Forwarding will be enabled approximately two weeks prior to each fixture. It will remain open until kick-off on matchday.
Login here, go to ‘Personal Details’ and click ‘Change Password’. If you have tried to reset your password but the system does not recognise you this could be for one of the following reasons: Due to data protection laws, only the data of supporters who have purchased a ticket or Membership within t
Ticketing System Help
No large bags, carry on or suitcases are permitted on the LFC Stadium Tour or in the LFC Museum. There are no bag storage facilities available at the stadium. Small bags (A5 paper size or smaller), carrying hygiene products and/or medicines, or club shop bags carrying purchases from the retail store
Facilities at Anfield
Anfield operates as a fully cashless stadium to help reduce queues, speed up service, and provide a more secure and efficient experience for all visitors. During your stadium tour visit, you can use: Contactless debit and credit cards Chip & PIN Mobile and wearable payments, including Apple Pay and
Tour Information
The Kop Bar Fans can make the most of The Kop Bar throughout the week, from burgers to salads and a special kids menu for young Reds. The Kop Bar is open 7 days a week from 09:00AM - 4:30PM (excluding match days) Can we bring our own food? You are very welcome to bring your own food & drink, but
Eligible tour vouchers can be used to purchase your LFC Stadium Tour. You will need your voucher number, as well as pin number and product code, depending on the type of voucher and the issuer. Please bring a physical/online copy of the original voucher with you to validate your ticket at check
There are two reasons why you may be encountering an error: The recieving supporter already has a ticket for the fixture, they cannot be forwarded another one. The recieving supporter has not downloaded their NFC Pass to their smartphone.
Our forums closed in June 2025.
LFC Forums
If you’re having trouble logging in: Check you’re using the correct email address. Reset your password if needed. Contact Supporter Services.
LFC Website
Audio guides are included in a LFC Stadium Tour ticket price and enhance the tour. Audio guides can be set to any of the 13 languages below: Arabic, Brazilian Portuguese, Dutch, English, French, German, Indonesian, Italian, Japanese, Mandarin, Norwegian, Spanish and Thai. We also offer the tou
All supporters who have purchased Tickets or a Membership will be asked to do Multi-Factor Authentication. This will help us protect your account and make it more difficult for bots to access tickets.
Multi-Factor Authentication
No, this will bypass the verification process as you will have received this link directly from the OLSC.
All Red Rewards for Official Liverpool Supporters Clubs (OLSC)
To be removed from the list please contact Ticketing Services and provide your name, address, Supporter ID and date of birth. Please note that the £5 administration fee paid cannot be refunded.
No, you will be unable to purchase another ticket any additional sales.
The change has been brought in to help combat ticket misuse, one of the key areas identified from fan feedback from the recent Ticketing surveys and in line with the club’s ticketing principles.
Members of the groups can complete tasks to earn themselves and their group guaranteed rewards. Working as a group, they will also compete against other OLSCs for an ultimate prize won by the winning OLSC. To see ways of earning: 1. Go to your OLSC Homepage 2. Tap on ‘Earn’ 3. This will display
Match credits will not be awarded for hospitality tickets for Premier League home fixtures.
Premier League Home Credit Changes
