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Season Ticket terms and conditions can be found here.
Knowledge base article
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Season Ticket Renewals
You can view the products that are personalisable on our website. Unlike personalised kits, all of these products are manufactured, fulfilled and delivered by a third-party supplier.
Personalised Gifts and Souvenirs
Wheelchair spaces are located in the Lower Anfield Road, all tiers of the Main Stand and the Kop. In both the Lower Anfield Road and the Kop, there is availability for up to two PA's to accompany each wheelchair user. Ambulant supporters can sit in any area of the ground. Accessible areas are mainly
Stadium and Facilities
You must provide one of the following forms of photo ID: Passport. Driving license. Identity card, including the Post Office PASS Card. Your ID must be valid (not expired) and will be subject to validation checks. If you don't have a passport or driving licence, the Post Office PASS Card is an a
Fan Update
The Club have retained all the relevant sales history from the previous ticketing system, all purchases dating back to the 2015/16 season will be displayed in your account. In the highly unlikely event that we need games from an earlier season as part of a sales process, we will make those games act
Manage Ticketing Account
No, waiting list positions are non-transferable. If you no longer wish to be on the waiting list please follow the process by clicking here.
Season Ticket Waiting List
Season Ticket holders will receive 1/19th of the price they paid for their Season Ticket. Members will receive 100% of the price they paid for the ticket.
Ticket Exchange and Ticket Cash
Our ticketing website is constantly targeted by Bots. To protect genuine fans who are trying to purchase tickets, we have introduced Bot protection. To avoid being blocked, please follow these steps when using an iOS device: Go to Settings. Select your name from the top. Go to iCloud. Go to Privat
Ticketing System Help
Photo ID will help us to prove that the person who completes Fan Update is the named ticket account holder. Once the process is completed, we will delete your ID and photograph in compliance with GDPR data protection regulations.
Once you've submitted your details successfully, you'll see a page confirming that your Fan Update submission has been submitted and is pending validation. We will review your submission and send you an email either with additionals questions or confirming that you have completed the process succe
All Red members (Full, Light and Junior) are required to re-download a new NFC pass for 2026/27 to enhance ticket security.
NFC Tickets
Your Credit Balance is made up of match credits earned in previous seasons and determines your eligibility to buy or register for General Admission tickets for men’s games. Match credits will only count towards your eligibility if you: Hold a current Season Ticket or an All Red Full, Light or Juni
Match Credits
Anfield uses NFC (Near Field Communication) technology for stadium entry and all tickets are digital, in the form of an NFC pass. Supporters require a digital NFC pass to access Anfield. If you need support, contact Supporter Services.
NFC Tickets & Stadium Access
If the refund payment fails or is rejected, the bank or your credit card provider will inform us. We kindly request that you do not contact us in this instance, as we will be in touch with you directly to arrange the refund.
Refunds
All products must be returned to store with the itemised till receipt. This is done in person. The only exceptions to this rule are personalised products and memberships, which can't be returned.
Club Stores
No, there is no limit however each seat can only be forwarded once per fixture. If you are a Season Ticket holder you will still need to comply with the Every Seat Every Game policy.
Ticket Forwarding
If the seat hasn't been sold yet, you cancel your request in the Ticket Resale section in My Account: If your ticket has been sold on the Ticket Exchange, the seat cannot be retrieved.
Go to the All Red membership comparisons. Click register or login to redeem your voucher at the very bottom of the page. Once you are in your account, click back to the comparisons. Enter your voucher code* in the box and proceed to the checkout page, where the amount to pay will show as £0.00. C
Purchase and Renewal
Please email your request to lfcprogramme@reachsport.com with the message, a photograph (if required) and which matchday programme you would like this to appear in. Please note due to the high volume of requests it may not be possible to accommodate your request in the requested programme.
Fan Mail & Special Requests
No, an All Red membership is not required to buy a concert ticket at Anfield.
Concerts
