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I have cancelled my auto-renewal, can I reinstate it?

Full, light or junior members can add themselves back onto auto-renewal at any time during the season by following the below steps: ​ Login to https://profile.liverpoolfc.com/en/sign-in On the left-hand side, click into ‘Manage All Red membership’ To cancel your auto-renewal, click the ‘Reinstate Au

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I’m an All Red member with less than 13 Premier League home match credits from season 24/25, do I have to register for the All Red ticket sale?

Yes, All Red members with less that 13 Premier League home match credits from the 2024/25 season needed to register for the All Red ticket 2025/26 sales. ​ ​

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Where are the accessible toilets located at Anfield?

There are accessible toilets located in all stands. Two of the toilets have changing places facilities; these are located in the Kop and Main Stand (Level 2). Should you require the use of the changing places facilities, please inform our Disability team at the time of booking any match tickets. The

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Season Ticket pricing by age

If you are 16 years or under by 1st August 2025, your Season Ticket will be priced at the junior rate. If you are 17 - 21 years of age by 1st August 2025, your Season Ticket will be priced at the young adult rate. If you are 22 - 64 years of age by 1st August 2025, your Season Ticket will be priced

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Will match credits from season 2021/22 (Premier League and Cup) be used as qualifying criteria and eligibility for future seasons?

Due to the Covid pandemic, there are some fans who did not want to or could not attend matches straight away. To ensure a fair ticket distribution process, game credits from season 2021/22 will not be used as eligibility for ticket sales in future seasons. However, games played during season 2022/23

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On which platforms is All Red Video available?

In addition to the All Red Video website and mobile Apple & Android apps, All Red Video is now also available on Amazon Fire TV, Android TV and Roku, allowing you to watch on-demand and live content, including the 24/7 LFCTV channel, directly on your TV. ​ Several Smart TV models have Amazon Fire TV

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I am disabled – do I have to complete the LFC Fan Update process for my personal assistant too?

Disabled Members will need to complete the Fan Update process for their Official LFC Membership when we invite them to. For more information on when and how you will be contacted, see our article What is LFC Fan Update , why is the Club doing it, and who needs to complete it? Any personal assistant

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I’m an All Red member with 13 or more Premier League home match credits from season 2024/25, do I have to register for the All Red ticket sale?

No, you did not have to register. All Red members eligible for the 13+ sales will be sent a link on Friday 7 November. Disabled supporters will be sent a link on Thursday 6 November to access the disabled sale.

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How can you earn as a group on ALL RED Rewards?

Members of the groups can complete tasks to earn themselves and their group guaranteed rewards. ​ Working as a group, they will also compete against other OLSCs for an ultimate prize won by the winning OLSC. To see ways of earning: ​ 1. Go to your OLSC Homepage 2. Tap on ‘Earn’ 3. This will display

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How does ALL RED Rewards benefit me and my OLSC?

We want to bring new, exciting and rewarding experiences to our fans across the globe. ​ ALL RED Rewards has been created to give fans the opportunity to access experiences, gifts and other benefits, no matter where you live. ​ ALL RED Rewards can also bring our club partners closer to you, which wi

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I have renewed my Season Ticket and received a confirmation email, but when I log in online it still says 'Not Renewed'?

Please don't worry. The status of your Season Ticket on your 'My Account' will be updated before the new Season begins. If you want to retain proof of renewal in the meantime, just hold on to your confirmation email.

Knowledge base article

Anfield Abseil Terms & Conditions

Here's a summary of the key points of our Terms & Conditions. You can view the full terms here. Due to the operational needs of Liverpool FC in undertaking its business as a football club, LFC may be required at short notice (e.g. for health and safety reasons or a late change of matchdays) to suspe

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What is the difference between an LFCTV and All Red Video subscription?

LFCTV subscription is through Sky or Virgin enables you to watch the LFCTV channel on your TV. For more information on subscribing to the LFCTV channel click here . ​ All Red Video is an online subscription which is accessed via your PC or mobile device. For more information on subscribing to All Re

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What time should I arrive?

Participants should arrive 30 minutes prior to the scheduled abseil slot (the time should be on your ticket). Arriving after the scheduled start time means you may not be able to abseil and will not be entitled to a refund. There will be no compensation paid for consequential losses or other expense

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I require parking, how can I book this?

There is limited parking available for concerts at Anfield. ​ To request a space, please contact the Disability team approximately 8 week before the concert date. ​ Please note, spaces are not guaranteed and where demand exceeds availaility, a ballot will take place.

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How do I enter competitions on the Members’ Area?

All current prize draws and events will be advertised within the ‘Prize Draws’ section of your ‘My All Red Account.' ​ Every month new competitions will be announced so make sure you are regularly checking in, to ensure that you don’t miss out!

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Can we bring our own food?

You are very welcome to bring your own food & drink, but you will not be allowed to consume this on tour or in the museum. There are public spaces around the stadium for you to enjoy a picnic, but we kindly ask you to take all your waste home with you for responsible disposal.

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How do I create an event?

When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. ​ Within “Create event” you will have the option to set a title, description, location, date/time and a

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I am a Priority Rights Holder, how do I change my details?

If you need to change your address then you will need to do this with both Computershare and Liverpool FC. To contact Computershare please write to them with supporting documentation (relevant photographic and address ID) at: Computershare Investor Services The Pavilions Bridgewater Road Bristol BS9

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All Red Video App FAQs

How do I download the Official All Red Video App? ​ It’s really easy to download the Official All Red Video App from your smartphone or tablet device. If you’re using an iPhone, iPad or Apple device just head to the App Store. If you’re on an Android device, simply go to the Play Store. How do I upd

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