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If you've been invited to complete Fan Update and fail to do so, you won't be able to buy tickets in future sales or attend any matches at Anfield using the account we asked you to complete Fan Update for. Any tickets bought by or currently held by the account (e.g. transferred to it via Ticket Forw
Knowledge base article
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Fan Update
Do I need to book in advance? To avoid disappointment, we highly recommend you pre-book your abseil at our website. Tickets can be purchased online up to the time of the abseil, so if you decide you’d like to abseil on the day, we recommend checking online to book any available places that are lef
The Anfield Abseil
1) Ticket Forwarding may be unavailable. Ticket Forwarding is usually made available approximately one week before each home game. Click here to see if it is available for the game you are trying to forward. There are also times when you may not be able to access Ticket Forwarding in your account
Ticket Forwarding
1. You have received a message (email/whatsapp/SMS/other) to join an OLSC 2. Enter the link received into your browser 3. Log in/Register 4. Tap continue on the pop-up asking whether you ‘Accept Group Invite’ 5. You are now part of the OLSC
ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)
Match-by-match tickets, Hat-Trick Pack tickets and Season Tickets for the 2025/26 season are available now. Catch Liverpool FC Women at Anfield for: • Everton – Season opener on 7 September • Manchester City – 12 October • Arsenal – Final game of the season on 17 May Supporters can secure thei
Match Tickets
A digital version of the matchday programme is available to purchase here. Should this format not be a suitable alternative, please contact our dedicated Disability Team on 0151 264 2500, selecting the option for disabled supporter enquiries, or via email through our Contact Us page.
Match day
If you have already reached the maximum number of Friends & Family on your account, you will be unable to add anyone else and will receive an error message. If you have not reached the maximum number of Friends & Family on your account, this will mean that the person you are trying to add has alre
Friends & Family
Both season ticket holders and members can use the Ticket Exchange to re-sell their seat for Premier League home games only. There is no Ticket Exchange for home cup games. If you are unable to attend a cup game, you have the option to forward your ticket to your registered friends & family.
Ticket Exchange & Ticket Cash
Season Ticket Holders will receive 1/19th of the price they paid for their Season Ticket. Official Members will receive 100% of the price they paid for the ticket. When you return your seat, you can choose one of 2 options: Choose to have the funds transferred to your bank account.Choose to have the
To download NFC Passes on Samsung phones, you need to make sure that Google Chrome is set as your default browser. Otherwise, the download will be blocked, and you will receive an error like the below: To avoid this message and download your pass, follow these steps. Changing your default browser ma
Yes. Whilst the LFC Stadium Tour is not designed with infants in mind, under 5’s are able to attend free of charge. When booking your tickets, select ticket type ‘Infant (Ages 0-4)’ to book one of these places. Pushchairs and prams are permitted on an LFC Stadium Tour and can navigate the tour w
Booking a Tour
If I can’t attend a Premier League home fixture, what options are available to me? Option 1 - Return your ticket to the Club using the Ticket Exchange Option 2 - Forward your ticket to registered Friends or Family My circumstance have changed and I may not be able to attend the minimum of 15 Pre
Season Ticket Renewals
If you need to change your address then you will need to do this with both Computershare and Liverpool FC. To contact Computershare please write to them with supporting documentation (relevant photographic and address ID) at: Computershare Investor Services The Pavilions Bridgewater Road Bristol BS9
Manage Ticketing Account
You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold. For a full step-by-step guide, go to our Ticket Exchange page.
In the unfortunate event that the Club has to cancel your ticket because the seat you bought for a match is no longer available, we will strive to return your money to you as soon as possible. These are the general guidelines that apply to refunds: Refund procedure by ticket type General Admission/M
General Ticketing FAQs
To access All Red Video as part of your All Red Full membership, you must have completed Single Sign On (SSO). If you are a member but cannot access All Red Video then you probably have not completed SSO. For more information on SSO and how to complete, please visit our SSO FAQ. You will be
All Red
Only the OLSC Chairperson can spend the points earned by the OLSC. Any points earned in the OLSC does not go towards your individual total.
If you have bought an All Red membership gift pack from one of the Retail stores or the online store, and have received a voucher code inside of your gift pack to redeem, follow the steps below: Click into the All Red membership compare page Scroll to the very bottom of the page, where you will
Purchase and Renewal
Log into your account Once logged in, on the right-hand side will be an ‘Upgrade your Membership’ tab You will be directed to a ‘Compare All Red memberships’ page, select which All Red membership you would like to purchase. Click ‘Join now’ Enter ‘billing address’ details and accept T&Cs E
Click into the All Red membership page Select the membership that you would like to purchase and click ‘Join Now’ and then click ‘Add to Basket’ If you are already signed in, then you will now be able to enter your promo code If you are not signed in, then you will be required to login before yo
