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If you've been invited to complete Fan Update and fail to do so, you won't be able to buy tickets in future sales or attend any matches at Anfield using the account we asked you to complete Fan Update for. Any tickets bought by or currently held by the account (e.g. transferred to it via Ticket Forw
Knowledge base article
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Fan Update
All Red members (Full, Light and Junior) are required to re-download a new NFC pass for 2026/27 to enhance ticket security.
NFC Tickets
All food and beverage units within the stadium stock and sell the match day programmes. Outside of the stadium, programmes are available at the below outlets: Kop Pod located across from the ticket office Small pod on side of retail store Anfield Road Container under LFCTV pod Retail pod next
Stadium & Facilities
In line with our Ticketing Principles, we want to ensure that supporters follow the same process when sharing general admission tickets. Supporters will continue to have access to the club's Ticket Exchange and be able to use Ticket Forwarding.
Ticket Distribution
When invited, disabled supporters will need to complete Fan Update for their All Red account. For more information on when and how you will be contacted, see our FAQ What is LFC Fan Update, why is the Club doing it, and who needs to complete it? Personal assistant accounts will not be required t
If you need to store a mobility aid for an upcoming game, you will need to request a space in one of our storage pods. Requests can be made by Supporter Services. See the permitted aids we are able to store:
Stadium and Facilities
No large bags, carry on or suitcases are permitted on the LFC Stadium Tour or in the LFC Museum. Small bags (A5 paper size or smaller), carrying hygiene products and/or medicines, or club shop bags carrying purchases from the retail store, are the only exception. All bags will be security checke
Facilities at Anfield
There are boxes available to put your personal belongings in but these are left at your own risk. These boxes can hold handbags or small rucksacks, so please only bring what you need on the day. Anything larger will not be permitted.
The Anfield Abseil
Select the V12 Finance option at the checkout page and you will be automatically redirected to the V12 Finance website to complete your application. Please note, you must complete your finance application within 45 minutes.
Finance
The policy has been introduced to protect and enhance the atmosphere inside Anfield, where every fan counts and every voice matters. Those fans who face exceptional circumstances during the season which mean their seat is not used will be able to contact Supporters Services to request a season ticke
Usage Policy
Most of the content in the All Red Video platform is available worldwide, without restrictions. Due to broadcasting rights, there are occasions when certain videos are not available in specific countries. You can find a list of ongoing restrictions below: 2026 Pre-season fixtures against Sunde
All Red Video Support
It can take up to seven working days for you to receive confirmation that your Fan Update submission has been validated. After reviewing your application, we will email you to confirm your validation, or follow up with any questions.
You can subscribe to LFCTV on Sky if you live in the UK or Ireland, and also on Virgin Media if you are in the UK by contacting your service provider. If you are overseas then access to the channel is available with All Red Video. Find out more information on watching LFCTV with Sky or Virgin Medi
All Red Video Subscription Support
We recommend viewing from a wired connection with a download bandwidth of at least 700Kbps. To view in HD you will need to have higher download speeds. As a general rule, your download bandwidth must be greater than the bitrate of the event broadcast you’re trying to view. If you are experiencin
LFCTV subscription is through Sky or Virgin and enables you to watch the LFCTV channel on your TV. Read more information on subscribing to the LFCTV channel. All Red Video is an online subscription which is accessed via your PC or mobile device. Read more information on subscribing to All Red
Supporters are contacted via email when they are required to complete Fan Update. If you have not received an invite to complete the process and believe you should have, please contact Supporter Services.
If you are having issues completing the Fan Update process, or have any queries, please contact Supporter Services.
Photo ID will help us to prove that the person who completes Fan Update is the named ticket account holder. Once the process is completed, we will delete your ID and photograph in compliance with GDPR data protection regulations.
Items that are fulfilled by a third party will be indicated as third party products on the product page and at checkout.
Personalised Gifts and Souvenirs
You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold.
Ticket Exchange
