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Once you've submitted your details successfully, you'll see a page confirming that your Fan Update submission has been submitted and is pending validation. We will review your submission and send you an email either with additionals questions or confirming that you have completed the process succe
Knowledge base article
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Fan Update
Yes. If renewing more than one Season Ticket in the same transaction, all season tickets must be paid using the finance option and would be bound to one finance agreement. The person applying for the finance (you) is responsible for the monthly repayments for all tickets in that bundle.
Finance
Select the V12 Finance option at the checkout page and you will be automatically redirected to the V12 Finance website to complete your application. Please note, you must complete your finance application within 45 minutes.
We are looking into potential new systems that can replace the current forums. We will ensure that your forum nickname is kept and retained in any future solution. We will also try to keep join date and post count but cannot guarantee at this stage whether this will be able to be used in a future so
LFC Forums
V12 will contact you to advise that your application has been declined. The email will contain an appeal process which you can follow should you still wish to pay via the finance option.
No, V12 Finance can only offer finance to UK residents.
No, unfortunately this is not possible.
The entire All Red Video catalogue can be accessed via the connected TV apps. The same account used to access content on the All Red Video website and mobile Apple & Android apps can be used on the TV apps. This includes a live stream of LFCTV, the club's official TV channel, 24 hours a day, 7 day
All Red Video - Connected TV Apps
The Club's Equality and Diversity Manager is Rishi Jain (Director of Impact). If you have would like to share any experiences or have any feedback to help us improve our services, then he can be contacted by emailing our Supporter Services Team. To see more information on Equality, Diversity and Inc
Complaints, Suggestions and Thank Yous
Personal assistant tickets are only available when bought through the club directly.
Concerts
You will need to provide the following information: Previous 3 years address history (with correct postcodes). Email address Mobile number. Employment details. Bank details. Photographic ID (this will only be required if your application is referred).
Yes, if paying with Ticket Cash and finance, please ensure you select the Ticket Cash option first online so that this is deducted from the total amount, and then you can apply for finance for the remaining balance.
We are always looking at ways to improve the fan experience, whether that’s at Anfield or in the digital space and we are exploring how we use technologies and how best to integrate them into our current platforms.
If you are having issues completing the Fan Update process, or have any queries, please contact Supporter Services.
You will receive a decision almost instantly unless your application is referred. Please note, you must complete your online application within 45 minutes.
You must be 18 years old or over.
Our forums closed in June 2025.
If you payment has failed for the renewal of your All Red Video subscription you will receive a failed payment notification email. We will attempt to take payment up to 4 times before the account is cancelled. You will receive a failed payment notification email each time payment is attempted. If
All Red Video Subscription Support
Those supporters next on the waiting list will be contacted by Liverpool FC should an offer become available. Please ensure that your contact details are correct so you don't miss out on important updates and reminders. To check your position on the Season Ticket Waiting List, login to your My A
Season Ticket Waiting List
Go to the All Red Video homepage. Click Log In in the top right corner. Log in to your All Red account. To access All Red Video as part of your All Red membership, you must have completed Single Sign On (SSO).
All Red
