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Bags no bigger than A5 are allowed into the stadium, and all bags will be searched on entry. There are no bag storage facilities available at St Helens Stadium.
Knowledge base article
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Match Day
There are a very limited amount of car parking spaces available in Stanley Park. If supporters would like a parking space, they'll need to request this at the time of booking their match ticket by contacting the Disability Team on +44 151 264 2500 and selecting the Disabled Ticketing option, or by
Match day
If you are having issues completing the Fan Update process, or have any queries, please contact our Supporter Services Team via email or live chat.
Fan Update
Head to the All Red Video Homepage. Click “Log In” in the top right corner and enter the email address and password associated with your All Red Full membership.
Membership Benefits
Login here, go to ‘Personal Details’ and click ‘Change Password’. If you have tried to reset your password but the system does not recognise you this could be for one of the following reasons: Due to data protection laws, only the data of supporters who have purchased a ticket or Membership within t
Ticketing System Help
The entire All Red Video catalogue can be accessed via the connected TV apps. The same account used to access content on the All Red Video website and mobile apps can be used on the TV apps. This includes a live stream of LFCTV, the club's official TV channel, 24 hours a day, 7 days a week, as wel
ALL RED Video - Connected TV Apps
LFCTV subscription is through Sky or Virgin enables you to watch the LFCTV channel on your TV. For more information on subscribing to the LFCTV channel click here . All Red Video is an online subscription which is accessed via your PC or mobile device. For more information on subscribing to All Re
ALL RED Video Subscription Support
If you are a professional media organisation and wish to film at Anfield or any other LFC site, please click here to access the filming permission form and submit your request. Please ensure you provide all of the required information and accompanying documents, as your request will not be processed
Club & Corporate Information
Only the OLSC Chairperson can spend the points earned by the OLSC. Any points earned in the OLSC does not go towards your individual total.
ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)
If you want to watch the matches without knowing the score you can go to our dedicated page for direct access to replays that are spoiler-free. Click Here and bookmark this page to avoid any spoilers on the website and get direct access to on demand Full Match replays of all Liverpool's men's games.
ALL RED Video Support
What personalised products do you sell on the Online Store? We have launched a personalised product catalogue, consisting of souvenirs and accessories. All products can be personalised online with names and messages. The full range can be viewed here. Unlike personalised LFC kits, all of these pro
Personalised Gifts and Souvenirs
All fans who have purchased Tickets or a Membership will be asked to do Multi-Factor Authentication. This will help us protect your account and make it more difficult for bots to access tickets.
Multi-Factor Authentication
When you return your seat, you can choose one of 2 options. Choose to have the funds transferred to your bank accountChoose to have the funds stored within the 'Ticket Cash' option in My Account. Ticket Cash can be used against future online ticket purchases. Funds will be transferred to your chosen
Ticket Exchange & Ticket Cash
Yes, you are permitted to have up to 18 registered friends & family on your list. You are able to edit your registered friends & family until 1 September 2025, after which you are unable to remove from your list, and only those with less than 18 registered friends & family will be able to add to t
Ticket Forwarding
Open the Official LFC App, login, tap ‘Discover’ on the bottom right menu of the app, and then select ‘My Tickets.’ Please note - If you've not already done so, you will need to update the app before you are able to access the ticketing section. Click on the game you'd like to manage your ticket for
LFC Official App
In order to listen to free live audio match commentary, supporters will need to register for a free All Red Essential account. To register for free please click here and enter your details. If you are already registered then go to https://video.liverpoolfc.com/ and login as normal to listen to the
Please note that LFC Retail cannot guarantee what specific packaging your LFC order will arrive in. Therefore your parcel may arrive in red, branded LFC packaging.
Delivery
If your hasn't been sold yet, you cancel your request in your Ticket Resale section in My Account: If your ticket has been sold on the Ticket Exchange, this seat cannot be retrieved and nothing further can be done. For a full step-by-step guide, go to our Ticket Exchange page.
Anfield stadium is now fully cashless, which helps reduce queues during peak times. It also makes things more secure for us and will ultimately help us to deliver the best possible customer service to all our fans. What payments do you accept? All major contactless debit and credit cards will be acc
Stadium & Facilities
If you need to update your contact preferences, you can do so within your 'My All Red Account' profile.
Managing Your Details
