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We are sorry but the Club does not facilitate the scattering of ashes in or around Anfield Stadium. A specially designed garden area is now situated in the new Main Stand's public realm area on 97 Avenue. This quiet, intimate garden provides fans with a peaceful area to sit and reflect at the home o
Knowledge base article
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Stadium & Facilities
We really value supporter feedback and want to make sure that you always have a positive experience when you contact our Supporter Services team. After you contact us, you might be invited to complete a short survey. Genuine requests for feedback on your experience will come from the following sourc
Complaints, Suggestions and Thank Yous
Yes, disabled concert goers can book with non-disabled supporters in the same transaction, however this is subject to availability. If you wish to book seats next to each other within this transaction, please note this is also subject to availability and cannot be guaranteed.
Concerts
Yes, you are able to edit your registered Friends & Family list until September 1 2025, after which you'll only be able to add to your list if you've not reached the 18 person threshold.
Friends & Family
Open the Official LFC App, login, then tap ‘Discover’ on the bottom right menu of the app, and then select ‘My Tickets.’ Click on the game you'd like to manage your ticket for and select 'Forward' to use Ticket Forwarding, then follow the on-screen instructions or the below steps to complete the p
LFC Official App
The most likely reason is that your contact preferences are either not up-to-date or you have opted out of marketing communications. Please log in to your ALL RED account here, then: On a computer Hover your mouse over the Your Name (My Account) text in the top-right of the page Choose 'Personal d
ALL RED Rewards
The positions on the list have been checked and audited at each stage of the consolidation process. Due to the time that has elapsed since the launch of the official waiting list project we are unable to pursue any further queries about list positions.
Season Ticket Waiting List
Any feedback or complaints that involve any acts of discrimination against yourself or other people should be submitted through our Contact Us page here. If you wish to report any incidents of discrimination, be it online or in-stadia, you can do so by clicking here.
All fans who have purchased Tickets or a Membership will be asked to do Multi-Factor Authentication. This will help us protect your account and make it more difficult for bots to access tickets.
Multi-Factor Authentication
The final panels have been installed and the Champions Wall at Anfield is now complete. To view the FAQs for the Champions Wall at Anfield, head to Photomosaic wall (liverpoolfc.com)and click on the FAQs link at the very bottom left of the page. If you have a query regarding the Champions Wall pleas
champions wall
Personalised Gifts and Souvenirs
Liverpool FC made every effort to contact all 70,000 fans at the registered address and publicised the project extensively on the LFC website. The project is now closed and further applications to join cannot be pursued due to the time elapsed.
The change has been brought in to help combat ticket misuse, one of the key areas identified from fan feedback from the recent Ticketing surveys and in line with the club’s ticketing principles.
Ticket Forwarding
Log in here , select ‘My Friends & Family’ Click the 3 dots next to the person you wish to remove. Select the ‘Remove’ option. Select ‘Remove User’. Please note, as of 1 September 2025, the option to remove someone from your Friends & Family list is no longer available for the 2025/26 season.
Season Ticket terms and conditions can be found here.
Season Ticket Renewals
All food and beverage units within the stadium stock and sell the match day programmes. Outside of the stadium, programmes are available at the below outlets: Kop Pod located across from the ticket office Small pod on side of retail store Anfield Road Container under LFCTV pod Retail pod next
An Admin can invite Members to join, earn points as the group, accept Members into the group and promote others to also be Admins. Please be certain that this user can be trusted and that their details are correct before giving them admin privileges. 1. Log in to ALL RED Rewards and go onto your
ALL RED Rewards for OLSC Committee Members
If you are experiencing issues or delays with your Citizen Card application, and you think you may miss your Fan Update completion deadline, please contact Supporter Services and keep us informed on the status of your application.
Fan Update
How do I get the eMagazine? Just go to emag.liverpoolfc.com to access the magazine. All you will need is a free ALL RED account, and a device with an internet connection and web browser, such as a smartphone, tablet or computer. This is a free account and is open to all fans, regardless of whether y
The friends & family feature lets you link other supporters to your account, allowing you to assign tickets to each other (subject to eligibility) when making a ticket purchase, or to share your ticket with them via the club’s Ticket Forwarding service.
The Club have retained all the relevant sales history from the previous ticketing system, all purchases dating back to the 2015/16 season will be displayed in your account. In the highly unlikely event that we need games from an earlier season as part of a sales process, we will make those games act
Manage Ticketing Account
