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Ticket Forwarding will be enabled approximately two weeks prior to each fixture and will be advertised here. Once the Ticket Forwarding service is available, it will remain open until kick-off on matchday.
Knowledge base article
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Ticket Forwarding
Visually Impaired supporters are able to order a headset with full commentary in advance of the game. Please advise if you require a headset at the time of purchasing your match ticket. Please note, all of our home match commentary is conducted in house.
Match day
Multi-Factor Authentication helps us to keep your account secure. We will occasionally send a 6-digit code to your registered mobile number, which you must enter before accessing the system. It also helps prevent bots from using scripts to purchase tickets and create fake accounts, which will allo
Multi-Factor Authentication
There are nursing facilities available in the Lower Main Stand, subject to availability. If you require access, please approach a steward who will be able to assist you. Please note You must bring your own breast pump, which must fit in a small bag and will be subject to usual searches upon entr
Stadium & Facilities
If you fail to complete Multi-Factor Authentication 3 times, you will be locked out of your account and need to contact our Supporter Services Team .
Earning as an OLSC is all about earning collectively and relies on not just an individual, but multiple fans within your OLSC to complete the task to unlock the reward. The earn criteria will be set out in the earn task description.
ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)
The change has been brought in to help combat ticket misuse, one of the key areas identified from fan feedback from the recent ticketing surveys and in line with the club's ticketing principles.
Friends & Family
Visit the log in page and click ‘forgotten password?’ under the password box. An email will be sent to your email with password reset steps to follow. If you have isses with resetting your password, contact our Supporter Services team.
members area
password reset
membership
Managing Your Details
Unfortunately, personal assistant tickets are only available when bought through the club directly.
Concerts
The entire All Red Video catalogue can be accessed via the connected TV apps. The same account used to access content on the All Red Video website and mobile apps can be used on the TV apps. This includes a live stream of LFCTV, the club's official TV channel, 24 hours a day, 7 days a week, as wel
ALL RED Video - Connected TV Apps
Problems receiving your password reset email If you are having problems receiving your password reset email, there are a couple of things you can do to make sure the email reaches you: Check that you are entering your Supporter ID without any leading zeros. Supporter IDs are between 4 and 8 digits
Ticketing System Help
Only the OLSC Chairperson can spend the points earned by the OLSC. Any points earned in the OLSC does not go towards your individual total.
All fans who have purchased Tickets or a Membership will be asked to do Multi-Factor Authentication. This will help us protect your account and make it more difficult for bots to access tickets.
Updating Payment Card details for the Auto Cup Scheme If you need to update your payment card for the Auto Cup Scheme, log into your ticketing account with your Supporter ID and password. Click the 'Auto Cup Scheme' tab and then the red button in the top right corner. If this button is greyed ou
Manage Ticketing Account
For all information relating to the Local General Ballots, please see our dedicated hub and FAQs
General Ticketing FAQs
Open the LFC Official App and log in. Click Discover on the bottom right menu of the app. Select My Tickets. Check that your app is up to date if you experience any issues. Click on the fixture you'd like to manage your ticket for and select Resell to post your ticket on the Ticket Exchange. Follow
LFC Official App
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Manage members” you are able to search for members by name, remove them from the group, but a
ALL RED Rewards for OLSC Committee Members
Supporters are contacted via email when they are required to complete Fan Update. If you have not received an invite to complete the process and believe you should have, please Contact Us via email or @LFCHelp on X.
Fan Update
You do not need supporting evidence in order to buy your ticket(s). Once you've completed your transaction, you'll receive a confirmation email with a link that allows you to upload the required supporting evidence. Please note - You have 48 hours to upload evidence following the purchase of y
Supporters wishing to nominate someone else to use their European away ticket will now need to ensure these supporters are on their Friends & Family list Ticket Forwarding will be available on a trial basis for European away fixtures Full details of the new trial will be shared via email ahead o
Ticket Distribution
