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When any job opportunities arise they are posted on our website. To apply for any of the roles you will need to register on the relevant website and apply through the link on the role you are interested in. Any email/postal applications directly to the club cannot be processed. If you have any fur
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Club & Corporate Information
We estimate your experience will last around 60 minutes, but this can depend on numbers and weather conditions. You will also have free entry to the LFC Museum as part of your ticket. The opening time for the Museum is 9am and last admission is 4pm.
The Anfield Abseil
If you need to change or cancel your booking, please contact us. We can accept cancellations providing a minimum of 24 hours’ notice is given. Please note: For late arrivals, we would try our best to accommodate if there are any spaces available on a later abseil. This is however subject to availa
All Red Rewards is free to join and open to all supporters worldwide, with no age restrictions. Register or sign in to your My Account on our website or the LFC Official App. You can access the All Red Rewards via the app navigation and start completing tasks to earn points towards benefits and rewa
All Red Rewards
Once logged in, tap on the Supporters Club icon. If it does not already appear, search for your OLSC. The name will be OLSC and then the location of your Club. Once found tap on the OLSC. Tap on Request to Join Group. Your request will then be waiting to be verified by the admins of your OLSC. Once
Official Liverpool Supporters Club (OLSC) Members
Yes, we offer the following souvenirs for purchase either online when booking your tour, or on the day of your experience: Souvenir photographs with the replica trophies: Champions £30 - 4 x Photos in booklets + keyring & magnet pack + all digital downloads + FREE press room digital photo Anfiel
Tour Information
Your Credit Balance is made up of match credits earned in previous seasons and determines your eligibility to buy or register for General Admission tickets for men’s games. Match credits will only count towards your eligibility if you: Hold a current Season Ticket or an All Red Full, Light or Juni
Match Credits
We constantly monitor the weather situation and will keep you updated in advance if we feel that the weather may affect your booking. We reserve the right to postpone abseils due to bad weather (strong winds, heavy rain, electric storms etc.) for safety reasons. If your abseil has been postponed due
No large bags, carry on or suitcases are permitted on the LFC Stadium Tour or in the LFC Museum. Small bags (A5 paper size or smaller), carrying hygiene products and/or medicines, or club shop bags carrying purchases from the retail store, are the only exception. All bags will be security checke
Facilities at Anfield
This may be because: You do not have an eligible All Red membership or Season Ticket. Your account is blocked. You must hold a Full, Light or Junior All Red membership to be eligible to buy or register for tickets for Premier League home games. For some Premier League games, you also require a min
To place an order using Klarna: Add products to your cart and select Klarna at checkout. Enter your details and you’ll know instantly if you’re approved. Klarna will send you an email confirmation and reminders when it’s time to pay. You can manage your orders and payments in the Klarna app. Vi
Changing or Placing an Order
The entire All Red Video catalogue can be accessed via the connected TV apps. The same account used to access content on the All Red Video website and mobile Apple & Android apps can be used on the TV apps. This includes a live stream of LFCTV, the club's official TV channel, 24 hours a day, 7 day
All Red Video - Connected TV Apps
Anfield operates as a fully cashless stadium to help reduce queues, speed up service, and provide a more secure and efficient experience for all visitors. During your stadium tour visit, you can use: Contactless debit and credit cards Chip & PIN Mobile and wearable payments, including Apple Pay
Minimum clothing standards For your safety, you need to follow these guidelines to complete the abseil: Your shoulders, midriff and upper legs should be covered No loose clothing please e.g. long skirts or flowing cardigans Wear closed toe shoes, trainers or boots that will not fall off. Open toe sh
If your code doesn’t arrive, click Didn’t receive code? Resend. If it still doesn’t arrive, please make sure you have a signal on the mobile phone you have registered. If you still don't receive your code, please contact Supporter Services .
Multi-Factor Authentication
We use one set of login details across most of our services. Once registered, you can use the same account to access: Free benefits (MyLFC) The Online Store Ticketing All Red membership All Red Video and LFCTV Rewards and other club services Register for free or log in to get started. Your Su
LFC Website
You can only use the site to validate your details once. If you need to modify your validation please contact Supporter Services.
Fan Update
For someone to be able to add you to their Friends & Family List, they must know your supporter ID and postcode or surname. If someone has added you to their list without your consent, please contact Supporter Services.
Friends & Family
Criteria for home and away cup fixtures (European, FA and League Cup) will be based on match credits earned in previous seasons only. We will no longer use match credits earned within a season for fixtures played later that same season. These match credits will not count towards your Credit Balanc
Multi-Year Loyalty (MYL)
Each supporter will have a Credit Balance for European home and European away fixtures. These totals will include any match credits earned across any European competitions in the relevant period covered by the Credit Balance, which is three full seasons once the transition to MYL is complete. For