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You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold. For a full step-by-step guide, go to our Ticket Exchange page.
Knowledge base article
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Ticket Exchange & Ticket Cash
Ticket Exchange is available for Premier league matches only. Please click here and follow the Ticket Exchange instructions. The cost of your match ticket can be returned to you in two ways: UK bank transfer Ticket cash If you have a ticket for a cup match that you are unable to attend you can use
Due to the Covid pandemic, there are some fans who did not want to or could not attend matches straight away. To ensure a fair ticket distribution process, game credits from season 2021/22 will not be used as eligibility for ticket sales in future seasons. However, games played during season 2022/23
General Ticketing FAQs
We recommend viewing from a wired connection with a download bandwidth of at least 700Kbps. To view in HD you will need to have higher download speeds. As a general rule, your download bandwidth must be greater than the bitrate of the event broadcast you’re trying to view. If you are experiencing
ALL RED Video Support
Open the LFC Official App and log in. Click Discover on the bottom right menu of the app. Select My Tickets. Check that your app is up to date if you experience any issues. Click on the fixture you'd like to manage your ticket for and select Forward to post your ticket on the Ticket Exchange. Select
LFC Official App
Premier League Home Games The credit is given to the person the ticket was forwarded to, subject to them attending the game. Cup Home Games The credit remains with the original owner European Away Games The credit remains with the original owner, subject to them attending the game.
Ticket Forwarding
To be removed from the list please contact Ticketing Services and provide your name, address, Supporter ID and date of birth. Please note that the £5 administration fee paid cannot be refunded.
Season Ticket Waiting List
If you need to store a mobility aid for an upcoming game, you will need to request a space in one of our storage pods. Requests can be made by contacting our Supporter Services team . Please see the permitted and prohibited items we are able to store below.
Stadium and Facilities
We’re excited to have partnered with Klarna so you can shop now and pay later on the Official Liverpool FC Store site. Placing an order using Klarna Here’s how it works: Add products to your cart and select “Klarna” when you check out Enter a few personal details and you’ll know instantly if you
Changing or placing an order
The club issues digital tickets for fans to access the stadium but recognises there may be a small number of fans who may find these difficult to use. We therefore provide access cards, which are a photographic ID card that can be used at the turnstile instead of a digital ticket, to those who meet
NFC Tickets & Stadium access
Click here to watch a video guide.
Members Sale
No, you did not have to register. All Red members eligible for the 13+ sales will be sent a link on Friday 7 November. Disabled supporters will be sent a link on Thursday 6 November to access the disabled sale.
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Add group locations” you will have the option to set a location name, address and an image.
ALL RED Rewards for OLSC Committee Members
Supporters are contacted via email when they are required to complete Fan Update. If you have not received an invite to complete the process and believe you should have, please Contact Us via email or @LFCHelp on X.
Fan Update
Open the LFC Official App and log in. Click Discover on the bottom right menu of the app. Select My Tickets. Check that your app is up to date if you experience any issues. Click on the fixture you'd like to manage your ticket for and select Resell to post your ticket on the Ticket Exchange. Follow
How can I participate? As long as you are registered on the official LFC website or Official LFC App you will be able to access the ALL RED Rewards area and participate via the Official LFC App. You can find a link to ALL RED Rewards in the Official LFC App navigation. What does it cost to partici
ALL RED Rewards
In addition to the All Red Video website and mobile Apple & Android apps, All Red Video is also available on Amazon Fire TV, Android TV and Roku, allowing you to watch on-demand and live content, including the 24/7 LFCTV channel, directly on your TV. Several Smart TV models have Amazon Fire TV, An
ALL RED Video - Connected TV Apps
How do I get the eMagazine? Just go to emag.liverpoolfc.com to access the magazine. All you will need is a free ALL RED account, and a device with an internet connection and web browser, such as a smartphone, tablet or computer. This is a free account and is open to all fans, regardless of whether y
To update the LFC Official App: Visit your app store. Select Manage apps and device for Android or Updates for iOS. You'll be able to see any outstanding app updates.
If you have already reached the maximum number of Friends & Family on your account, you will be unable to add anyone else and will receive an error message. If you have not reached the maximum number of Friends & Family on your account, this will mean that the person you are trying to add has alre
Friends & Family
