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The Club's Equality and Diversity Manager is Rishi Jain (Director of Impact). If you have would like to share any experiences or have any feedback to help us improve our services, then he can be contacted by emailing our Supporter Services Team. To see more information on Equality, Diversity and Inc
Knowledge base article
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Complaints, Suggestions and Thank Yous
If you need to store a mobility aid for an upcoming game, you will need to request a space in one of our storage pods. Requests can be made by Supporter Services. See the permitted aids we are able to store:
Stadium and Facilities
Storage pods can be accessed 2 hours before kick-off and will close 1 hour after the final whistle.
Most of the content in the All Red Video platform is available worldwide, without restrictions. Due to broadcasting rights, there are occasions when certain videos are not available in specific countries. You can find a list of ongoing restrictions below: 2026 Pre-season fixtures against Sunde
All Red Video Support
All Red members (Full, Light and Junior) are required to re-download a new NFC pass for 2026/27 to enhance ticket security.
NFC Tickets
All Red members and Season Ticket holders with a stadium access card will not need new cards for season 2026/27. Their existing card will remain active provided they have renewed by 14 Aug 2026.
NFC Tickets & Stadium Access
You are unable to review visual personalisation previews before checkout. We are working hard to improve the customer experience and hope to introduce this and other features in the future.
Personalised Gifts and Souvenirs
Please contact Supporter Services as soon as possible and we can look into this for you. The Address option within your All Red Account will not update the current season's pack address, this is for future seasons only.
Managing Your Details
Match credits will not be awarded for hospitality tickets for Premier League home fixtures.
Premier League Home Credit Changes
Our abseil instructors are used to helping abseil participants experiencing high levels of anxiety. They will support you to the best of their ability and give you positive encouragement to go ahead with your abseil. Unfortunately, if you do change your mind on the day, we would not be able to iss
The Anfield Abseil
Profanity filters are used across our personalised product catalogue. These filters work to prevent the most common offensive and prohibited terms reaching the checkout. If you think we’ve got it wrong, contact Supporter Services.
You can use Ticket Exchange to list your tickets for Premier League Home fixtures.
Ticket Forwarding
Yes, there are two options available to you: Return your ticket to the Club using the Ticket Exchange. Use Ticket Forwarding to forward your ticket to one of your registered Friends & Family. Please read the full details on our Season Ticket usage policy Every Seat, Every Game.
Usage Policy
Tickets purchased in the Young Adult area can be posted on the Ticket Exchange and the original ticket holder will receive a refund if the ticket sells to another supporter. Only other Young Adult All Red members will be able to purchase these tickets via the Ticket Exchange. Tickets purchased in
Young Adult Area
The dedicated Young Adult area will be available to select during the 13+ All Red ticket sale. They will not be available for any other All Red ticket ballot. However, a further 200 tickets will be available for sale within the dedicated Young Adult area on a match-by-match basis. These tickets wi
You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold.
Ticket Exchange
You can update your mobile number in your My Account.
Multi-Factor Authentication
The LFC Official App is available on both Apple and Android devices from our website.
LFC Official App
When invited, disabled supporters will need to complete Fan Update for their All Red account. For more information on when and how you will be contacted, see our FAQ What is LFC Fan Update, why is the Club doing it, and who needs to complete it? Personal assistant accounts will not be required t
Fan Update
Login to your account to update your contact details.
Season Ticket Waiting List
