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Please note that LFC Retail cannot guarantee what specific packaging your LFC order will arrive in. Therefore your parcel may arrive in red, branded LFC packaging.
Knowledge base article
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Delivery
Ticket Forwarding will be enabled approximately two weeks prior to each fixture and will be advertised here. Once the Ticket Forwarding service is available, it will remain open until kick-off on matchday.
Ticket Forwarding
You can only use the site to validate your Fan Update details once. If you need to modify your validation please Contact Supporter Services and a member of our team will be able to help.
Fan Update
Supporters are contacted via email when they are required to complete Fan Update. If you have not received an invite to complete the process and believe you should have, please Contact Us via email or @LFCHelp on X.
Yes, you are able to edit your registered Friends & Family list until September 1 2025, after which you'll only be able to add to your list if you've not reached the 18 person threshold.
Friends & Family
If you are having an issue resetting your password, please click here and try again. This should allow you to reset your password. Following this, please login here If you are still experiencing an issue, please reply with a screen shot showing your error message and confirm which browser you are u
ALL RED Rewards
For someone to be able to add you to their Friends & Family list, they must know your supporter ID and postcode or surname. If someone has added you to their list without your consent, please contact Supporter Services.
All current prize draws and events will be advertised within the ‘Prize Draws’ section of your ‘My All Red Account.' Every month new competitions will be announced so make sure you are regularly checking in, to ensure that you don’t miss out!
Membership Benefits
Once logged in, tap on the Supporters Club icon. If it does not already appear, search for your OLSC. The name will be OLSC and then the location of your Club. Once found tap on the OLSC. Tap on Request to Join Group. Your request will then be waiting to be verified by the admins of your OLSC. Once
ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)
Our abseil instructors are used to helping abseil participants experiencing high levels of anxiety. They will support you to the best of their ability and give you positive encouragement to go ahead with your abseil. Unfortunately, if you do change your mind on the day, we would not be able to issue
The Anfield Abseil
You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold. For a full step-by-step guide, go to our Ticket Exchange page.
Ticket Exchange & Ticket Cash
If your hasn't been sold yet, you cancel your request in your Ticket Resale section in My Account: If your ticket has been sold on the Ticket Exchange, this seat cannot be retrieved and nothing further can be done. For a full step-by-step guide, go to our Ticket Exchange page.
Season Ticket terms and conditions can be found here.
Season Ticket Renewals
Due to the Covid pandemic, there are some fans who did not want to or could not attend matches straight away. To ensure a fair ticket distribution process, game credits from season 2021/22 will not be used as eligibility for ticket sales in future seasons. However, games played during season 2022/23
General Ticketing FAQs
The final panels have been installed and the Champions Wall at Anfield is now complete. To view the FAQs for the Champions Wall at Anfield, head to Photomosaic wall (liverpoolfc.com)and click on the FAQs link at the very bottom left of the page. If you have a query regarding the Champions Wall pleas
champions wall
Personalised Gifts and Souvenirs
Liverpool FC have a dedicated team dealing with disabled supporters enquiries and tickets, the LFC website is also a good place to find information. Before applying for match tickets, disabled supporters will be required to register with Liverpool Football Club by submitting one of the documents lis
To receive the discounts you are entitled to, you must show your NFC pass. For details of all season ticket and membership benefits, go here.
NFC Tickets & Stadium access
Please go back to the message and re-enter the URL into your browser and it should appear. If you are still having difficulties, please follow the other process on how to join the group.
No, from 1 September 2025, the option to remove Friends & Family members from any account will be suspended for the remainder of the season.
Bags no bigger than A5 are allowed into the stadium, and all bags will be searched on entry. There are no bag storage facilities available at St Helens Stadium.
Match Day
