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Can ambulant disabled supporters forward their ticket in an accessible area to a supporter on their Friends & Family List?

You can only forward your ticket to a supporter with the same requirements as yourself. If you are ambulant disabled, you can only forward your ticket to another ambulant disabled supporter.

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What Content Is Available on the All Red Video Connected TV Apps?

The entire All Red Video catalogue can be accessed via the connected TV apps. The same account used to access content on the All Red Video website and mobile Apple & Android apps can be used on the TV apps. ​ This includes a live stream of LFCTV, the club's official TV channel, 24 hours a day, 7 day

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Where can I buy a programme on a match day?

All food and beverage units within the stadium stock and sell the match day programmes. ​ Outside of the stadium, programmes are available at the below outlets: ​ Kop Pod located across from the ticket office Small pod on side of retail store ​ Anfield Road Container under LFCTV pod Retail pod next

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ALL RED Rewards- Password Reset

If you are having an issue resetting your password, please click here and try again. This should allow you to reset your password. Following this, please login here​ If you are still experiencing an issue, please reply with a screen shot showing your error message and confirm which browser you are u

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What is the difference between an LFCTV and All Red Video subscription?

LFCTV subscription is through Sky or Virgin enables you to watch the LFCTV channel on your TV. For more information on subscribing to the LFCTV channel click here . ​ All Red Video is an online subscription which is accessed via your PC or mobile device. For more information on subscribing to All Re

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How will I be refunded if my seat is resold on the Ticket Exchange?

When you return your seat, you can choose one of 2 options. Choose to have the funds transferred to your bank accountChoose to have the funds stored within the 'Ticket Cash' option in My Account. Ticket Cash can be used against future online ticket purchases. Funds will be transferred to your chosen

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How do I download the LFC Official App?

The LFC Official App is available on both Apple and Android devices from our website. ​

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Filming requests at LFC sites

If you are a professional media organisation and wish to film at Anfield or any other LFC site, please click here to access the filming permission form and submit your request. Please ensure you provide all of the required information and accompanying documents, as your request will not be processed

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Can I bring a bag into St Helens Stadium?

Bags no bigger than A5 are allowed into the stadium, and all bags will be searched on entry. There are no bag storage facilities available at St Helens Stadium. ​

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If I forward my ticket, am I eligible to purchase another ticket in additional sales?

No, you will be unable to purchase another ticket any additional sales.

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Is Ticket Forwarding available for Premier League and Cup competitions?

Ticket Forwarding is in place for Premier League home and Cup home fixtures. Cup credits will not be transferred or lost for home Cup fixtures for season 2026/27, they will stay with the supporter who purchased them.

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If my booking is successful in a ballot, can I forward my ticket to a supporter on my Friends & Family List?

Tickets purchased during the local sales cannot be forwarded via Ticket Forwarding to a supporter on your Friends & Family List.

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I’ve purchased more than one ticket in a single transaction, can I return a supporter on my Friends & Family List’s ticket via the Ticket Exchange?

You can only return your own tickets via the Ticket Exchange.

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I get an error when downloading a ticket forwarded to me using a Samsung, how can I solve this?

To download NFC Passes on Samsung phones, you need to make sure that Google Chrome is set as your default browser. Otherwise, the download will be blocked, and you will receive an error like the below: To avoid this message and download your pass, follow these steps. Changing your default browser ma

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Liverpool Football Club Forums Closure

When did LFC Forums close? ​ LFC Forums closed in June 2025. Why did LFC made the decision to close LFC Forums? ​ We are always looking at ways to improve the fan experience, whether that’s at Anfield or in the digital space and we are exploring how we use technologies and how best to integrate them

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I have completed the Fan Update process; do I need to do anything else?

Once you've submitted your details successfully, you'll see a page confirming that your Fan Update has been submitted and is pending validation. After that we will review your submission. If we have any questions, we'll be in touch. Otherwise, we will approve your submission and send you an email co

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How does Ticket Forwarding work for European away fixtures?

​​Ticket Forwarding will be available on a trial basis for European away fixtures. ​ Full details of the new trial will be shared via email ahead of the first Champions League away fixture going on sale however, we can confirm that the credit will remain with the original ticket owner if the ticket

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What is Ticket Forwarding?

​Ticket Forwarding is a secure way for supporters to send a ticket to a supporter on their Friends & Family List through our ticketing system, which helps the club improve safety and fairness of ticket access by knowing who is in the stadium. ​ To ensure security and fairness, there are some restric

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How can I find out if my seat has been resold for a specific game?

You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold. For a full step-by-step guide, go to our Ticket Exchange page.

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If the club does not compete in any European competition for a season or more, how will that impact multi-year loyalty (MYL) and my credit balance?

Each supporter will have a Credit Balance for European home and European away fixtures. These totals will include any match credits earned across any European competitions in the relevant period covered by the Credit Balance. This will cover three full seasons once the transition to MYL is complete.

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© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.