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Members of the groups can complete tasks to earn themselves and their group guaranteed rewards. Working as a group, they will also compete against other OLSCs for an ultimate prize won by the winning OLSC. To see ways of earning: 1. Go to your OLSC Homepage 2. Tap on ‘Earn’ 3. This will display
Knowledge base article
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All Red Rewards for Official Liverpool Supporters Clubs (OLSC)
In the app, ‘Ineligible’ is displayed against tickets that do not carry a credit. For example, you do not earn a match credit if you purchased a Season Ticket for a fixture via the Ticket Exchange.
Match Credits
We estimate your experience will last around 60 minutes, but this can depend on numbers and weather conditions. You will also have free entry to the LFC Museum as part of your ticket. The opening time for the Museum is 9am and last admission is 4pm.
The Anfield Abseil
If you want to watch the matches without knowing the score you can go to our dedicated page for direct access to replays that are spoiler-free. Click Here and bookmark this page to avoid any spoilers on the website and get direct access to on demand Full Match replays of all Liverpool's men's games.
All Red Video Support
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Create event” you will have the option to set a title, description, location, date/time and a
All Red Rewards for OLSC Committee Members
You can read the full policy on our website.
Season Ticket Change of Ownership
If you are a professional media organisation and wish to film at Anfield or any other LFC site, please click here to access the filming permission form and submit your request. Please ensure you provide all of the required information and accompanying documents, as your request will not be processed
Club & Corporate Information
We really value supporter feedback and want to make sure that you always have a positive experience when you contact our Supporter Services team. After you contact us, you might be invited to complete a short survey. Genuine requests for feedback on your experience will come from the following sourc
Complaints, Suggestions and Thank Yous
The Kop Bar Fans can make the most of The Kop Bar throughout the week, from burgers to salads and a special kids menu for young Reds. The Kop Bar is open 7 days a week from 09:00AM - 4:30PM (excluding match days) Can we bring our own food? You are very welcome to bring your own food & drink, but
Facilities at Anfield
Your Credit Balance is made up of match credits earned in previous seasons and determines your eligibility to buy or register for General Admission tickets for men’s games. Match credits will only count towards your eligibility if you: Hold a current Season Ticket or an All Red Full, Light or Juni
If you subscribed via the Official All Red Video App, go to the respective store to manage your subscription and payment details. We cannot manage this for you as we do not have access to this information.
All Red Video App
We are looking into potential new systems that can replace the current forums. We will ensure that your forum nickname is kept and retained in any future solution. We will also try to keep join date and post count but cannot guarantee at this stage whether this will be able to be used in a future so
LFC Forums
Please don't worry. The status of your Season Ticket on your 'My Account' will be updated before the new Season begins. If you want to retain proof of renewal in the meantime, just hold on to your confirmation email.
Season Ticket Renewals
Audio guides are included in a LFC Stadium Tour ticket price and enhance the tour. Audio guides can be set to any of the 13 languages below: Arabic, Brazilian Portuguese, Dutch, English, French, German, Indonesian, Italian, Japanese, Mandarin, Norwegian, Spanish and Thai. We also offer the tou
Tour Information
Unfortunately, we do not have specific accessible entrances however, we will try our best to assist where possible.
Concerts
What do I have to do to earn or win? You must complete a range of easy tasks in order to earn points. When you have enough points you will be able to redeem them for your chosen rewards. You can view the current set of tasks, benefits and rewards within the ALL RED Rewards area of the Official LFC A
All Red Rewards
Visually Impaired supporters are able to order a headset with full commentary in advance of the game. Please advise if you require a headset at the time of purchasing your match ticket. All of our home match commentary is conducted in house.
Match Day
The LFC Official App is available on both Apple and Android devices from our website.
LFC Official App
When on the ALL RED Rewards homepage you will be earning for yourself, it will display your name, your profile picture, when you have been a member since and your points total. On this screen you will be earning points for yourself. When you go onto the OLSC on ALL RED Rewards, it will clearly sta
Log in to My Account. Select My Friends & Family. Click the 3 dots next to the person you wish to remove. Select Remove. Select Remove User.
Friends & Family