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The change has been brought in to help combat ticket misuse, one of the key areas identified from fan feedback from the recent Ticketing surveys and in line with the club’s ticketing principles.
Knowledge base article
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Ticket Forwarding
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Manage members” you are able to search for members by name, remove them from the group, but a
ALL RED Rewards for OLSC Committee Members
Like other club channels, All Red Video is not permitted to broadcast live first team games on the website, mobile or TV apps as match coverage is restricted by broadcast regulations. This includes Premier League fixtures and all other competitive competitions. We do screen live various academy game
All Red Video Support
The final panels have been installed and the Champions Wall at Anfield is now complete. To view the FAQs for the Champions Wall at Anfield, head to Photomosaic wall (liverpoolfc.com)and click on the FAQs link at the very bottom left of the page. If you have a query regarding the Champions Wall pleas
champions wall
Personalised Gifts and Souvenirs
Anfield stadium is now fully cashless, which helps reduce queues during peak times. It also makes things more secure for us and will ultimately help us to deliver the best possible customer service to all our fans. What payments do you accept? All major contactless debit and credit cards will be acc
Stadium & Facilities
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Edit group info” you will have the option to edit group name, description, location name, loc
An Admin can invite Members to join, earn points as the group, accept Members into the group and promote others to also be Admins. Please be certain that this user can be trusted and that their details are correct before giving them admin privileges. 1. Log in to ALL RED Rewards and go onto your
You must be 16 years old to attend without an adult with you.
General Ticketing FAQs
Multi-Factor Authentication helps us to keep your account secure. We will occasionally send a 6-digit code to your registered mobile number, which you must enter before accessing the system. It also helps prevent bots from using scripts to purchase tickets and create fake accounts, which will allo
Multi-Factor Authentication
If you subscribed via the Official All Red Video App, go to the respective store to manage your subscription and payment details. We cannot manage this for you as we do not have access to this information.
All Red Video App
Smoking and vaping are NOT permitted within Anfield.
For a full breakdown of ticket prices for disabled supporters, please click here.
Ticket Sales
Here's a summary of the key points of our Terms & Conditions. You can view the full terms here. Due to the operational needs of Liverpool FC in undertaking its business as a football club, LFC may be required at short notice (e.g. for health and safety reasons or a late change of matchdays) to suspe
The Anfield Abseil
Our abseil instructors are used to helping abseil participants experiencing high levels of anxiety. They will support you to the best of their ability and give you positive encouragement to go ahead with your abseil. Unfortunately, if you do change your mind on the day, we would not be able to iss
You can find the price of an All Red Video membership on the All Red Video website and mobile Apple & Android apps. You may also consider becoming an All Red Full member, which gives you seasonal benefits including access to All Red Video, ticket sales and much more. You can also register for a
All Red Video Subscription Support
No, there is no limit however each seat can only be forwarded once per fixture. If you are a Season Ticket holder you will still need to comply with the Every Seat Every Game policy.
The Premier League restrictions around broadcast times mean that we are not able to provide live coverage of U18 and U21 games in a 'Premier League broadcast window' (when there's another game in the league being televised). Therefore we are restricted in the number of games we can show live durin
under 18
under 23
General feedback We work hard to make sure every experience Liverpool FC delivers is a great one. We want to let our teams know when they have done well and learn where things could be done differently, and therefore really value your feedback. So, if you wish to let us know about someone or somet
Complaints, Suggestions and Thank Yous
Information on purchasing home and or match tickets can be found here. Please note that before applying for match tickets, disabled supporters will be required to register with Liverpool Football Club by submitting one of the documents listed below. The details of those documents will be kept on our
If you are having issues completing the Fan Update process, or have any queries, please contact our Supporter Services Team via email or live chat.
Fan Update
