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How and when can I renew my Season Ticket?

Click here for full details on renewing Season Tickets.

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Are nursing rooms available at Anfield?

There are nursing facilities available in the Lower Main Stand, subject to availability. ​ If you require access, please approach a steward who will be able to assist you. ​ Please note ​ You must bring your own breast pump, which must fit in a small bag and will be subject to usual searches upon en

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How will I be notified of the ballot results?

Ballots will be run and payments taken Thursday 30 and Friday 31 July 2026 and we’ll notify supporters of the ballot outcome via email during this time. Emails will be sent to the lead booker (the person that made the ballot application) from tickets@fans.emails.liverpoolfc.com.

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Can I buy a junior Season Ticket or Hat-trick package on its own?

No, both junior Season Tickets and Hat-trick packages are only available to purchase alongside an adult at a ratio of 3:1.

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What photographic ID must I provide?

You must provide one of the following forms of photo ID: Passport. Driving license. Identity card, including the Post Office PASS Card. ​ Your ID must be valid (not expired) and will be subject to validation checks. ​ If you don't have a passport or driving licence, the Post Office PASS Card is an a

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Are match credits earned when purchasing hospitality tickets for Premier League home fixtures?

Match credits will not be awarded for hospitality tickets for Premier League home fixtures.

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Is St Helens Stadium cashless?

St Helens Stadium operates as a cashless venue, no cash payments are accepted.

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How can I contact the LFC Anfield Residents Liaison Officer?

Should you have any concerns or want to provide any feedback please email us via residents@liverpoolfc.com. For more information on matchdays and fixtures please visit our Local Residents page. ​ .

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How do I log in to the All Red Video connected TV app?

You can login or logout at any time by clicking on the account icon on the top right corner of your TV. ​ You can also login by clicking to play a video that requires a free All Red Essential membership (which you can identify by the label “Essential”) or a video that requires a paid All Red Full or

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Is smoking or vaping in the stadium permitted?

Smoking and vaping are NOT permitted within Anfield or St Helens Stadium.

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Tour Accessibility FAQ's

Can my carer or personal assistant (PA) visit The LFC Stadium Tour? ​ We offer a complimentary concession ticket for each visitor who may wish to bring along their carer or personal assistant. ​ Personal assistant tickets are free of charge when purchased alongside a full priced adult or child ticke

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Are there any changes to how cup match credits are earned?

There are no changes to how cup match credits are earned for season 2026/27. The club recognises there are challenges associated with cup match credits and will continue to work towards long-term solutions for cup match credits and ticket access in line with the findings from the ticketing review. ​

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Can I still access ticketing features if I can't access the LFC Official App?

If you’re unable to download or access the LFC Official App on your device, you can still do the following in your My Account: ​ View a summary of your Credit Balance. Check our FAQ if something doesn't look right with your match credits or if you require any more detail, contact Supporter Services.

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I can’t open the LFC Official App on my device. What should I do?

To use the LFC Official App, your device must be running: iOS 16.0 or later, or The latest Android operating system. ​ If you are on the latest version, try deleting the app and reinstalling it. If the issue persists, contact Supporter Services.

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When did the forums close?

Our forums closed in June 2025.

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What is Liverpool's flag and banner policy?

It's important to follow the rules of the governing bodies of football and ensure that safety remains the number one priority for all supporters visiting Anfield or St Helens. Flag Policy ​ Commercially produced flags under 2m x 1m with a small pole (less than 7mm diameter and less than 1m long) wil

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Hillsborough Inquest and Trials

For information about the Hillsborough disaster, please visit our website. ​ For any Club statements or news about Hillsborough, please refer to our news page.

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Can children attend a match at Anfield without an adult?

All children under the age of 16 must be always accompanied by an adult aged 18 or over when attending a match. Supporters aged 16 or over may attend on their own.

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How do I remove the maintenance page from the app once the works have been completed?

Sometimes we will activate a maintenance page to provide key updates to the app and improve the overall shopping experience for our fans when the official Liverpool FC store is under maintenance. ​ Once the maintenance period is over we will remove the maintenance page at which point it is necessary

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What is the difference between Premier League printing and our printing?

The Premier League lettering style is worn by the first team squad in all Premier League matches and the LFC font uses a set combination of upper and lower case letters. Our style is worn by the first team in all cup competitions, including European Cup competitions.

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© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.