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There are boxes available to put your personal belongings in but these are left at your own risk. These boxes can hold handbags or small rucksacks, so please only bring what you need on the day. Anything larger will not be permitted.
Knowledge base article
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The Anfield Abseil
General feedback We work hard to make sure every experience Liverpool FC delivers is a great one. We want to let our teams know when they have done well and learn where things could be done differently, and therefore really value your feedback. So, if you wish to let us know about someone or somet
Complaints, Suggestions and Thank Yous
The final panels have been installed and the Champions Wall at Anfield is now complete. To view the FAQs for the Champions Wall at Anfield, head to Photomosaic wall (liverpoolfc.com)and click on the FAQs link at the very bottom left of the page. If you have a query regarding the Champions Wall pleas
champions wall
Personalised Gifts and Souvenirs
You may have to queue at times. Please note that there is no advantage to entering a ballot as soon as the ballot entry period opens. Provided you enter before the period closes, you will be entered and all ballot entries will be randomised before the ballot takes place.
Local General Sale
Participants should arrive 30 minutes prior to the scheduled abseil slot (the time should be on your ticket). Arriving after the scheduled start time means you may not be able to abseil and will not be entitled to a refund. There will be no compensation paid for consequential losses or other expense
Click here for full details on renewing Season Tickets.
Season Ticket Renewals
Audio guides are included in a LFC Stadium Tour ticket price and enhance the tour. Audio guides can be set to any of the 13 languages below: Arabic, Brazilian Portuguese, Dutch, English, French, German, Indonesian, Italian, Japanese, Mandarin, Norwegian, Spanish and Thai. We also offer the tou
Tour Information
Open the LFC Official App and log in. Click Discover on the bottom right menu of the app. Select My Tickets. Check that your app is up to date if you experience any issues. Click on the fixture you'd like to manage your ticket for and select Resell to post your ticket on the Ticket Exchange. Follow
LFC Official App
How do I apply for finance to pay for my Season Ticket? Select the V12 Finance option at the checkout page and you will be automatically redirected to the V12 Finance website to complete your application. Please note, you must complete your finance application within 45 minutes. What information d
Please use the Contact Us link below this article to send us your request, including full details of the person involved and their circumstances. Before you do, please read the below and bear this in mind before sending us a request. In the past few months we have had an overwhelming amount of reque
Fan Mail & Special Requests
The list is ordered chronologically and those who have been on the list the longest will be offered a Season Ticket first.
Season Ticket Waiting List
Due to the Covid pandemic, there are some fans who did not want to or could not attend matches straight away. To ensure a fair ticket distribution process, game credits from season 2021/22 will not be used as eligibility for ticket sales in future seasons. However, games played during season 2022/23
General Ticketing FAQs
Juniors must be accompanied by an Adult, Over 65 or a Young Adult. A minimum of 1, or a maximum of 2 juniors per adult is required. Juniors who enter the ballot alone will be automatically unsuccessful in the ballot.
All Red
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Manage members” you are able to search for members by name, remove them from the group, but a
ALL RED Rewards for OLSC Committee Members
Yes, there are two options available to you: Return your seat for re-sale via the Ticket Exchange. Use Ticket Forwarding to forward your ticket to one of your registered Friends & Family. Please read full details on our new Season Ticket usage policy ‘Every Seat, Every Game’ which has been introdu
Minimum clothing standards For your safety, you need to follow these guidelines to complete the abseil: Your shoulders, midriff and upper legs should be covered No loose clothing please e.g. long skirts or flowing cardigans Wear closed toe shoes, trainers or boots that will not fall off. Open toe sh
Tickets can only be forwarded to a supporter with the same accessibility requirements. For example, ambulant disabled tickets can only be forwarded to another ambulant disabled supporter, and wheelchair user tickets can only be forwarded to another wheelchair user.
Ticket Forwarding
How do I download the Official All Red Video App? It’s really easy to download the Official All Red Video App from your smartphone or tablet device. If you’re using an iPhone, iPad or Apple device just head to the App Store. If you’re on an Android device, simply go to the Play Store. How do I upd
ALL RED Video Support
A digital version of the matchday programme is available to purchase here. Should this format not be a suitable alternative, please contact our dedicated Disability Team on 0151 264 2500, selecting the option for disabled supporter enquiries, or via email through our Contact Us page.
Match day
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Edit group info” you will have the option to edit group name, description, location name, loc
