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I struggle with stairs, are there accessible seats?

Yes, we have accessible seating in multiple locations around the stadium.

Knowledge base article

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Concerts

Update Profile(Copy)

Process definition for Update Profile

User Guide

[Template] Basic Contact Form Template

Process definition for Customer Facing 1 Old name: UAT Customer Facing 1 (Main Flow)(New Change)(Alex Carbon Copy)

User Guide

Email Us form(Copy)

Process definition for Customer Facing 1 Old name: UAT Customer Facing 1 (Main Flow)(New Change)(Alex Carbon Copy)

User Guide

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Contact Us & Club Information

Email Us form(Copy)

Process definition for Customer Facing 1 Old name: UAT Customer Facing 1 (Main Flow)(New Change)(Alex Carbon Copy)

User Guide

Membership Query(Copy)

Raise a Membership Query with the Membership Floorwalker team

User Guide

Membership Query (Sub-Case ver)

Raise a Membership Query with the Membership Floorwalker team

User Guide

Membership Query (Case Notes Ver)

Raise a Membership Query with the Membership Floorwalker team

User Guide

Email Us form (with deflection step)

(All Red updates phase 2 with email validation)

User Guide

Copy of Email Us form

(All Red updates phase 2 with email validation)

User Guide

Test- Notes

Process definition for Test- Notes

User Guide

Automations Launcher (Persona App)

Automations and Forms launcher for deploying to the Persona App menu

User Guide

Send Retail Disclaimer Form v2

Process definition for Launch linked GW

User Guide

Send Change of Ownership request form

Process definition for Launch linked GW

User Guide

Copy of Create Certificate

Process definition for Create Certificate v2

User Guide

Create Certificate (Send Email as Reply)

Process definition for Create Certificate v2

User Guide

Email Us form (ST COO ver)

(All Red updates phase 2 with email validation)

User Guide

L
I'm having difficulty uploading my Photo ID to the system. Can I bring it in to the Ticket Office at Anfield?

No, please follow the process in the system and try to upload your photo ID, you have three attempts to successfully upload your ID. If after three attempts you are unsuccessful, you'll be temporarily blocked, and you'll be prompted to fill out a short form. ​ The team will review your upload attemp

Knowledge base article

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Fan Update

L
What are the different ways in which I can earn for my OLSC on All Red?

Live tasks can be found in the Earn section of the OLSC group homepage.

Knowledge base article

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Official Liverpool Supporters Club (OLSC) Members

L
Can I use both Ticket Cash and V12 Finance to pay for my Season Ticket?

Yes, if paying with Ticket Cash and finance, please ensure you select the Ticket Cash option first online so that this is deducted from the total amount, and then you can apply for finance for the remaining balance.

Knowledge base article

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Finance

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