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It can take up to seven working days for you to receive confirmation that your Fan Update submission has been validated. After reviewing your application, we will email you to confirm your validation, or follow up with any questions.
Knowledge base article
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Fan Update
If you are having issues completing the Fan Update process, or have any queries, please contact Supporter Services.
Items that are fulfilled by a third party will be indicated as third party products on the product page and at checkout.
Personalised Gifts and Souvenirs
You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold.
Ticket Exchange
All Red Rewards is free to join and open to all supporters worldwide, with no age restrictions. Register or sign in to your My Account on our website or the LFC Official App. You can access the All Red Rewards via the app navigation and start completing tasks to earn points towards benefits and rewa
All Red Rewards
To place an order using Klarna: Add products to your cart and select Klarna at checkout. Enter your details and you’ll know instantly if you’re approved. Klarna will send you an email confirmation and reminders when it’s time to pay. You can manage your orders and payments in the Klarna app. Vi
Changing or Placing an Order
Digital gift cards can be redeemed against our entire personalised product catalogue.
Yes. Whilst the LFC Stadium Tour is not designed with infants in mind, children aged 0-4 years old are free of charge. When booking your tickets, select ticket type ‘Infant (Ages 0-4)’ to book one of these places. Pushchairs and prams are permitted on an LFC Stadium Tour and can navigate the tour
Booking a Tour
It's important to follow the rules of the governing bodies of football and ensure that safety remains the number one priority for all supporters who come to Anfield. Flag Policy Commercially produced flags under 2m x 1m with a small pole (less than 7mm diameter and less than 1m long) will be allow
Stadium & Facilities
To be removed from the list, please contact Supporter Services and provide your name, address, Supporter ID and date of birth. Please note that the £5 administration fee paid cannot be refunded.
Season Ticket Waiting List
Season Ticket holders will receive 1/19th of the price they paid for their Season Ticket. Members will receive 100% of the price they paid for the ticket.
If you are subscribed via iOS, you can manage subscriptions and turn off your auto-renewal by going to your iTunes account settings on your desktop or device after purchase. Once logged into iTunes, go to View Account Click Subscriptions and then Manage. If you are subscribed via Android, you can un
All Red Video Subscription Support
If you wish to use the club name, crest, logo or any other Liverpool Football Club image on a commercial product, please forward your request to licensing@liverpoolfc.com. If you have a request to use the crest, logo or any other image or content on an individual basis then please email brand.protec
Fan Mail & Special Requests
Please be patient, the verification process relies on an admin from your OLSC to log in a review each and every fan who have submitted to join the group.
Official Liverpool Supporters Club (OLSC) Members
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Add group locations” you will have the option to set a location name, address and an image.
Official Liverpool Supporters Clubs Committee (OLSC) Admins
In line with our terms and conditions of sale, we are not able to offer a refund of any travel, accommodation or other miscellaneous costs incurred as the result of your ticket being cancelled. Review our Conditions of Sale that apply when the ticket it purchased: General Admission ticket Condition
Refunds
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Manage members” you are able to search for members by name, remove them from the group, but a
Unfortunately, we are unable to have cards signed by the players for special occasions, as priority is given to charitable causes.
You'll need to register for a free All Red Essential account. If you already have an account, login to listen.
All Red Video Support
There are two reasons why you may be encountering an error: The recieving supporter already has a ticket for the fixture, they cannot be forwarded another one. The recieving supporter has not downloaded their NFC Pass to their smartphone.
Ticket Forwarding
