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What documentation do I need to provide when applying for an Access Card or LFC Digital Access Pass?

Nimbus accept a wide range of documentation. ​ View the full list of accepted evidence for a Nimbus application.

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What is the Access Card Scheme?

Nimbus Disability is the organisation behind the Access Card scheme and works with thousands of venues, attractions, theatres, arenas and sporting organisations across the UK. ​ The Access Card Scheme provides a trusted, independent way for disabled people to communicate their access requirements, h

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I am based overseas, will my pass posted to me?

The Access Card can be sent directly to overseas applicants. Delivery options, timescales and any applicable postage charges are managed by Nimbus and will depend on your country of residence. Please note you only need your Access Card ID number to register your card with the Club. This can be done

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What’s the difference between an Access Card and Stadium Access Card?

An Access Card is issued and managed by Nimbus Disability, and is used as a way of communicating your access requirements across a wide range of events and venues across the UK and beyond. ​ The card will display a photo of the cardholder, an ID number, and any symbols that have been allocated to re

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Which tickets are each symbol eligible for?

When the Access Card team informs you of the symbols you are eligible for on your Access Card, the Club will translate that into your ticket eligibility. The below table is a guide to which tickets you will be eligible to purchase at a concessionary rate. ​ Ticketing Category Symbols Wheelchair user

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I have already registered my access requirements with the Club, is my registration still valid?

If you have already registered your access requirements with the Club you will retain your access for season 2026/27, but you will need to register for an Access Card/LFC Digital Access Pass (DAP) for season 2027/28. ​ You will be contacted directly with further information when it is your turn to r

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How and when can I renew my Season Ticket?

Click here for full details on renewing Season Tickets.

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I have renewed my Season Ticket and received a confirmation email, but when I log in online it still says 'Not Renewed'?

Please don't worry. The status of your Season Ticket on your 'My Account' will be updated before the new Season begins. If you want to retain proof of renewal in the meantime, just hold on to your confirmation email.

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How do I transfer the ownership of my Season Ticket to a close family member?

Start the process to transfer the ownership of your Season Ticket. ​ Please ensure you review the policy requirements before submitting a request.

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Why can’t I have multiple entries on the season ticket waiting list?

As part of the Fan Update process, which was introduced to ensure we hold accurate, up‑to‑date information about who is using a Season Ticket to access Anfield, each application must be registered to one supporter. Therefore, all details submitted for the Season Ticket Waiting List must belong to th

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Where are the mobility aid storage pods located?

Storage pods are located by the Main Stand, Kop and Kenny Dalglish Stand. If your request to store a mobility aid is successful, you will be assigned a location close to your designated turnstile. ​ ​

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Where can I find details about joining the Auto Cup Schemes, including eligibility criteria?

You can read more details on the scheme and eligibility criteria. When you renew your season ticket online, the system will show you the schemes you are eligible to enrol into during the Season Ticket renewal period.

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What time do the mobility aid storage pods open and close?

Storage pods can be accessed 2 hours before kick-off and will close 1 hour after the final whistle.

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When do I need to pay for games if I enrol into an Auto Cup Scheme?

Liverpool Football Club will automatically charge your registered credit/debit card if and when any home cup fixtures arise, or a draw is confirmed. We will be able to confirm ticket prices once fixtures are confirmed. ​

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How do I update my address or contact details for the Waiting List?

​Login to your acc​​ount to update your contact details.

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Can I bring a baby?

As per the Club's Ticketing Terms & Conditions, children under the age of 2 are not permitted to enter or access Anfield or St Helens. ​

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Will I need to meet eligibility criteria to join the Auto Cup Scheme for the 2026/27 Season?

Yes, full eligibility criteria will be announced ahead of the Auto Cup Scheme enrolment.

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Where can I buy a programme on a match day?

All food and beverage units within the stadium stock and sell the match day programmes. ​ Outside of the stadium, programmes are available at the below outlets: ​ Kop Pod located across from the ticket office Small pod on side of retail store ​ Anfield Road Container under LFCTV pod Retail pod next

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How long does the experience last?

We estimate your experience will last around 60 minutes, but this can depend on numbers and weather conditions. You will also have free entry to the LFC Museum as part of your ticket. The opening time for the Museum is 9am and last admission is 4pm.

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What items are prohibited inside the stadium?

Prohibited items include: ​ Bags larger than A5 Alcohol Drones Fireworks, flares and smoke canisters Air horns and loud hailers Weapons and laser devices Selfie sticks Unauthorised flags and banners Large cameras and video-recording equipment Laptops and tablets Baby buggies and prams ​ You can read

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