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Liverpool Football Club focuses its support on the club's own charity, the Liverpool FC Foundation, which helps 20,000 young people every year, many of who are based in Merseyside. In addition our Foundation also works alongside three local charities to help support and deliver shared ambitions. The
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Knowledge base article
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Fan Mail & Special Requests
The change has been brought in to help combat ticket misuse, one of the key areas identified from fan feedback from the recent Ticketing surveys and in line with the club’s ticketing principles.
Ticket Forwarding
Click here for full details on renewing Season Tickets.
Season Ticket Renewals
Please don't worry. The status of your Season Ticket on your 'My Account' will be updated before the new Season begins. If you want to retain proof of renewal in the meantime, just hold on to your confirmation email.
To access All Red Video as part of your All Red Full membership, you must have completed Single Sign On (SSO)*. For further assistance with completing the Single Sign on process, please see our Single Sign On FAQs . You can access All Red Video here ALL RED Video - Home Click “Log In” in the top rig
Membership Benefits
You will be approached by the LFC OLSC Relations Manager who will invite you to become the admin of the group. If you or one of your OLSC colleagues have not been invited yet, please contact the LFC OLSC Relations Manager. You will need to register for ALL RED Rewards first and access it here, thi
ALL RED Rewards for OLSC Committee Members
You must provide one of the following forms of photo ID: Passport Driving license Identity card, including the Post Office PASS Card Your ID must be valid (not expired) and will be subject to validation checks. If you don't have a passport or driving licence, the Post Office PASS Card is an afford
Fan Update
Please contact our Supporter Services as soon as possible and they will be able to look into this for you. PLEASE NOTE: The ‘delivery address’ option within members’ area, will not update this season's packs address, this is for future seasons only. You would need to contact Supporter Services reg
Managing Your Details
There are a very limited amount of car parking spaces available in Stanley Park. If supporters would like a parking space, they'll need to request this at the time of booking their match ticket by contacting the Disability Team on +44 151 264 2500 and selecting the Disabled Ticketing option, or by
Match day
If you are visiting for a Stadium Tour on a non-matchday, you can park in Stanley Park car park which is located on the corner of Utting Avenue and Priory Road (L4 0TQ). There are also 50 accessible parking spaces in Stanley Car Park. Please be aware that spaces are limited and available on a fir
Facilities at Anfield
Smoking and vaping are NOT permitted within Anfield.
Stadium & Facilities
Full, light or junior members can add themselves back onto auto-renewal at any time during the season by following the below steps: Login to https://profile.liverpoolfc.com/en/sign-in On the left-hand side, click into ‘Manage All Red membership’ To cancel your auto-renewal, click the ‘Reinstate Au
Purchase and Renewal
You can update your mobile number in your 'My Account' area by clicking here .
Multi-Factor Authentication
For information about the Hillsborough disaster, please visit our website. For any Club statements or news about Hillsborough, please refer to our news page.
Club & Corporate Information
Any feedback or complaints that involve any acts of discrimination against yourself or other people should be submitted through our Contact Us page here. If you wish to report any incidents of discrimination, be it online or in-stadia, you can do so by clicking here.
Complaints, Suggestions and Thank Yous
If you are 16 years or under by 1st August 2025, your Season Ticket will be priced at the junior rate. If you are 17 - 21 years of age by 1st August 2025, your Season Ticket will be priced at the young adult rate. If you are 22 - 64 years of age by 1st August 2025, your Season Ticket will be priced
If your Auto Cup Scheme payment fails, your ticket will be reserved for a period of time and you will be contacted by email or SMS. You can then login and purchase your ticket. If you do not purchase a ticket for the match, you will be removed from that scheme. We are not able to attempt to take pay
Auto Cup Scheme & Cup Ticket Sales
If your hasn't been sold yet, you cancel your request in your Ticket Resale section in My Account: If your ticket has been sold on the Ticket Exchange, this seat cannot be retrieved and nothing further can be done. For a full step-by-step guide, go to our Ticket Exchange page.
Ticket Exchange & Ticket Cash
Login to your account On the left-hand side, click into ‘Address’ Select the ‘Delivery Address’ tab You can now edit your delivery address* PLEASE NOTE: This is editable for future pack sends only e.g. renewal pack for Season 2026/27.
If you are having issues completing the Fan Update process, or have any queries, please contact our Supporter Services Team via email and they will get back to you to assist you further.
