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If the Club receives an exceptionally small allocation for an away fixture, it may not be possible to guarantee all supporters with the highest number of credits the opportunity to buy a ticket. In this scenario, match credits from earlier seasons may also be included as criteria, using as many pr
Knowledge base article
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Multi-Year Loyalty (MYL)
Bags no bigger than A5 are allowed into the stadium, and all bags will be searched on entry. There are no bag storage facilities available at St Helens Stadium.
Match Day
No, please follow the process in the system and try to upload your photo ID, you have three attempts to successfully upload your ID. If after three attempts you are unsuccessful, you'll be temporarily blocked, and you'll be prompted to fill out a short form. The team will review your upload attemp
Fan Update
Prices for LFCW tickets and Season Tickets can be found on the LFCW ticketing section of the website once they have been announced.
Match Tickets
No, you will not be charged at point of registration but if your ballot application is successful, you will automatically be charged for your ticket(s) taking into account your preferences where relevant. If you are successful for one or more fixtures, payment will be taken for those fixtures in a
All Red
If you are subscribed via iOS, you can manage subscriptions and turn off your auto-renewal by going to your iTunes account settings on your desktop or device after purchase. Once logged into iTunes, go to View Account Click Subscriptions and then Manage. If you are subscribed via Android, you can un
All Red Video App
To use the LFC Official App, your device must be running: iOS 16.0 or later, or The latest Android operating system. If you are on the latest version, try deleting the app and reinstalling it. If the issue persists, contact Supporter Services.
LFC Official App
If you’re unable to download or access the LFC Official App on your device, you can still do the following in your My Account: View a summary of your Credit Balance. Check our FAQ if something doesn't look right with your match credits or if you require any more detail, contact Supporter Services.
For enrolment in the ACS for season 2026/27, only match credits earned during 2025/26 in the relevant cup competition will be used to determine eligibility. As the transition to MYL progresses, multiple seasons will start to become relevant for eligibility to enrol in the ACS. For example, for 202
Do I need to book in advance? To avoid disappointment, we highly recommend you pre-book your abseil at our website. Tickets can be purchased online up to the time of the abseil, so if you decide you’d like to abseil on the day, we recommend checking online to book any available places that are lef
The Anfield Abseil
To help combat ticket misuse, one of the key areas identified from supporter feedback from the recent ticketing surveys and in line with the club's ticketing principles.
Friends & Family
When any job opportunities arise they are posted on our website. To apply for any of the roles you will need to register on the relevant website and apply through the link on the role you are interested in. Any email/postal applications directly to the club cannot be processed. If you have any fur
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Club & Corporate Information
You will be required to enter the ballot in 2 transactions: Transaction 1 – standard ballot. Transaction 2 – 4+ ballot.
When entering the All Red ticket ballot, you’ll have the option to confirm that, if your preferred seat location(s) are unavailable and your entry is successful, you’d like to be allocated alternative seats instead.
Live tasks can be found in the Earn section of the OLSC group homepage.
Official Liverpool Supporters Club (OLSC) Members
How do I get to St Helens Stadium? Directions for travelling to St Helens Stadium can be found here. How far is the stadium from local bus/train stations? By Train The nearest train station is St Helens Central, which is less than a 15-minute walk from the Stadium, with frequent services running t
If you subscribed via the Official All Red Video App, go to the respective store to manage your subscription and payment details. We cannot manage this for you as we do not have access to this information.
NFC passes should only be downloaded onto one device. Ensure you download it on the smartphone you will use to gain access to the stadium on matchdays.
NFC Tickets
No, there is no limit however each seat can only be forwarded once per fixture. If you are a Season Ticket holder you will still need to comply with the Every Seat Every Game policy.
Ticket Forwarding
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