HELP CENTRE HOME
LIVERPOOLFC.COM
Standard Chartered
Can't find what you're looking for?
Ask a question
Official
Accepted
Unanswered
Advanced Filters
You must provide one of the following forms of photo ID: Passport Driving license Identity card, including the Post Office PASS Card Your ID must be valid (not expired) and will be subject to validation checks. If you don't have a passport or driving licence, the Post Office PASS Card is an afford
Knowledge base article
•
Fan Update
Yes, you have your individual total on the ALL RED Rewards homepage, this is your points total and you can earn points separately as an individual from your OLSC and enjoy ALL RED Rewards as you please. The points collected for the OLSC are based on completing different activity and any points col
ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)
If you are having issues completing the Fan Update process, or have any queries, please contact our Supporter Services Team via email or live chat.
We really value supporter feedback and want to make sure that you always have a positive experience when you contact our Supporter Services team. After you contact us, you might be invited to complete a short survey. Genuine requests for feedback on your experience will come from the following sourc
Complaints, Suggestions and Thank Yous
What is Ticket Cash and how do I get it? Ticket Cash is an option you can select for the return of your refund following the sale of your seat, if using the Ticket Exchange. When you select Ticket Cash, instead of money being refunded to your original method of payment, it will stay in an online wal
Ticket Exchange & Ticket Cash
Once the fixture date and time has been confirmed, your matchday NFC pass will be available to download within My Account. We will also notify you by email around a week before the match, and send instructions on how to download your NFC pass and how to distribute your other ticket(s) to your guests
NFC Tickets & Stadium access
The LFC Official App is available on both Apple and Android devices from our website.
LFC Official App
Registered users can download the fixture calendar for the Men's, Women's, U18's and U21's teams once they are released for the forthcoming season.Please go to the Website and click on the yellow 'Add Fixtures to Calendar' button and you can select which fixture lists you want to download. If you ar
ALL RED Video Support
You must be 16 years old to attend without an adult with you.
General Ticketing FAQs
You can find the price of an All Red Video membership by clicking here or via the All Red Video mobile apps. You may also consider becoming an All Red Full member, which gives you seasonal benefits including access to All Red Video and ticket sales, among others – see here. You can also register f
ALL RED Video Subscription Support
How can I participate? As long as you are registered on the official LFC website or Official LFC App you will be able to access the ALL RED Rewards area and participate via the Official LFC App. You can find a link to ALL RED Rewards in the Official LFC App navigation. What does it cost to partici
ALL RED Rewards
Anfield operates as a fully cashless stadium to help reduce queues, speed up service, and provide a more secure and efficient experience for all visitors. During your stadium tour visit, you can use: Contactless debit and credit cards Chip & PIN Mobile and wearable payments, including Apple Pay and
Tour Information
Go to the All Red membership comparisons. Click Join now. Click Add to basket. Click Proceed to checkout. Log in to your All Red Account or register. Follow the prompts to enter your payment details. This is required for future monthly payments.
All Red
No, you can still forward ticket(s) as often as you’d like throughout the season to anyone on your Friends & Family list . The only changes are that the number of supporters linked to your Friends & Family list is now limited to 18 people, and each ticket can only be forwarded once per game.
Friends & Family
General feedback We work hard to make sure every experience Liverpool FC delivers is a great one. We want to let our teams know when they have done well and learn where things could be done differently, and therefore really value your feedback. So, if you wish to let us know about someone or somet
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Add group locations” you will have the option to set a location name, address and an image.
ALL RED Rewards for OLSC Committee Members
There are some away fixtures where NFC ticketing is not available, so we will send you a link by email to download a PDF ticket instead. We use the Microsoft Sharepoint system to share these tickets with you. If you're having problems following the instructions in the email, check these FAQs befor
Away Tickets
How do I download the Official All Red Video App? It’s really easy to download the Official All Red Video App from your smartphone or tablet device. If you’re using an iPhone, iPad or Apple device just head to the App Store. If you’re on an Android device, simply go to the Play Store. How do I upd
Stadium Tours are available 7 days a week from 10:00am – 3:00pm The LFC Museum is open daily 9:00am – 5:00pm Please note - This may be subject to change due to events and operational requirements, and opening hours may be extended during busy periods. To check availability, please visit our website
All information relating to 2025/26 LFCW tickets and season tickets can be found on the LFCW Ticketing Section of the website. Season Ticket Adult - £70 Young Adult (17-21) - £35 Junior (0-16) - £20 O65 - £35 Disabled Season Ticket Prices Adult - £40 Young Adult - £26.25 Junior - £15 O65 - £
Match Tickets