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There are accessible toilets located in all stands. Two of the toilets have changing places facilities; these are located in the Kop and Main Stand (Level 2). Should you require the use of the changing places facilities, please inform our Disability team at the time of booking. They will endeavour
Knowledge base article
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Stadium and Facilities
You can forward ticket(s) as often as you’d like throughout the season to anyone on your Friends & Family List, however each ticket can only be forwarded once per fixture.
Friends & Family
For full information on how to get to Anfield, parking, public transport and other travel options please click here.
Transport & Parking
You can check and update your contact details online by logging in to My Account and going to the Personal info section. Please ensure your email address and mobile telephone number are always up to date so we are able to contact you with any important information.
autocup
Auto Cup Scheme (ACS)
We are always looking at ways to improve the fan experience, whether that’s at Anfield or in the digital space and we are exploring how we use technologies and how best to integrate them into our current platforms.
LFC Forums
All current prize draws and events will be advertised within the Prize Draws section of your My Account. Every month new competitions will be announced so make sure you are regularly checking in.
Membership Benefits
Unfortunately, we are unable to accommodate a seat move for the new season once you have selected your seat.
Match Tickets
Juniors must be accompanied by an Adult, Over 65 or a Young Adult. A minimum of 1, or a maximum of 2 juniors per adult is required. Juniors who enter the ballot alone will be automatically unsuccessful in the ballot.
All Red
The LFC Official App is available on both Apple and Android devices from our website.
LFC Official App
You can update your mobile number in your My Account.
Multi-Factor Authentication
Depending on your email provider and your email settings, your confirmation email might have gone into your Junk or Spam folder. Please check there first. During busy periods, there may be a delay in receiving your order confirmation email. Please allow up to one hour before contacting us, and ref
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Changing or Placing an Order
If you subscribed to All Red Video, you can update your payment card details for your subscription online as follows: Log in to your All Red Account. Click Manage All Red Membership (on left side column) Select Change Payment. Confirm your address details are correct, you can also change your p
unsubscribe
un-subscribe
All Red Video Subscription Support
Supporters can continue to utilise our Ticket Exchange, or if eligible our Ticket Forwarding service.
Ticket Distribution
Log in to Fan Update and check the key details we hold for you. Read our FAQ if you did not complete Single Sign On (SSO) by the deadline. Your registered personal details will then be displayed. If the details displayed do not match your photo ID, please click NOT CORRECT and complete our Details
Fan Update
Your personalised message can contain letters A-Z and numbers 0-9. We are working hard to improve the customer experience for all and welcome any feedback here.
Personalised Gifts and Souvenirs
Yes, you are permitted to have up to 18 registered supporters on your Friends & Family List. You can edit your registered supporters until 1 September 2026, after which you are unable to remove from your list, and only those with less than 18 registered supporters will be able to add to their list
Ticket Forwarding
In addition to the All Red Video website and mobile Apple & Android apps, All Red Video is also available on Amazon Fire TV, Android TV and Roku, allowing you to watch on-demand and live content, including the 24/7 LFCTV channel, directly on your TV. Several Smart TV models have Amazon Fire TV, An
All Red Video - Connected TV Apps
Yes, we offer Match Day Tours on the day of a home match at Anfield*. For details of inclusions, availability and pricing, please visit the Museum & Tours website. Ticket(s) include entry to the interactive LFC Museum and the last entry into the museum is 1 hour before kick-off. We recommend p
Booking a Tour
Smoking and vaping are NOT permitted within Anfield.
Stadium & Facilities
All products must be returned to store with the itemised till receipt. This is done in person. The only exceptions to this rule are personalised products and memberships, which can't be returned.
Club Stores
