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Are headsets provided for match commentary for visually impaired supporters?

Visually Impaired supporters are able to order a headset with full commentary in advance of the game. Please advise if you require a headset at the time of purchasing your match ticket. All of our home match commentary is conducted in house.

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Why did we make the decision to close the forums?

We are always looking at ways to improve the fan experience, whether that’s at Anfield or in the digital space and we are exploring how we use technologies and how best to integrate them into our current platforms.

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Will the forums return in the future?

We are looking into potential new systems that can replace the current forums. We will ensure that your forum nickname is kept and retained in any future solution. We will also try to keep join date and post count but cannot guarantee at this stage whether this will be able to be used in a future so

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Are nursing rooms available at Anfield?

There are nursing facilities available in the Lower Main Stand, subject to availability. ​ If you require access, please approach a steward who will be able to assist you. ​ Please note ​ You must bring your own breast pump, which must fit in a small bag and will be subject to usual searches upon en

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Why do I need to re-download my pass?

All Red members (Full, Light and Junior) are required to re-download a new NFC pass for 2026/27 to enhance ticket security.

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Can I change seats after I've renewed my LFC Women's Season Ticket?

Unfortunately, we are unable to accommodate a seat move for the new season once you have selected your seat.

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How much are LFC Women's Match and Season Tickets?

Prices for LFCW tickets and Season Tickets can be found on the LFCW ticketing section of the website once they have been announced. ​

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I am a Priority Rights Holder, how do I change my details?

If you need to change your address, then you will need to do this with us and Computershare. ​ To contact Computershare, write to them with supporting documentation (relevant photographic and address ID) at: ​ Computershare Investor Services The Pavilions Bridgewater Road Bristol BS99 6ZZ To change

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What if the payment card that I used has since changed?

If the card has changed but the bank account or credit card account remains the same, payment should automatically be made into the account without any intervention needed.

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What if there is a problem with the refund?

If the refund payment fails or is rejected, the bank or your credit card provider will inform us. We kindly request that you do not contact us in this instance, as we will be in touch with you directly to arrange the refund.

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Why can't I login to the website?

If you’re having trouble logging in: Check you’re using the correct email address. Reset your password if needed. Contact Supporter Services.

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Can I use the Finance option to purchase my Season Ticket if I do not reside in the UK?

No, V12 Finance can only offer finance to UK residents.

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What do I do if my finance application is declined?

V12 will contact you to advise that your application has been declined. The email will contain an appeal process which you can follow should you still wish to pay via the finance option.

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My circumstance have changed and I may not be able to attend the minimum of 15 Premier League home games, will my Season Ticket be at risk?

The policy has been introduced to protect and enhance the atmosphere inside Anfield, where every fan counts and every voice matters. Those fans who face exceptional circumstances during the season which mean their seat is not used will be able to contact Supporters Services to request a season ticke

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If I choose to purchase my Season Ticket but cannot attend a game, can someone else use my ticket?

Yes, there are two options available to you: ​ Return your ticket to the Club using the Ticket Exchange​. Use Ticket Forwarding to forward your ticket to one of your registered Friends & Family. ​ Please read the full details on our Season Ticket usage policy Every Seat, Every Game.

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Will I need to meet eligibility criteria to join the Auto Cup Scheme for the 2026/27 Season?

Yes, full eligibility criteria will be announced ahead of the Auto Cup Scheme enrolment.

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I struggle with stairs, are there accessible seats?

Yes, we have accessible seating in multiple locations around the stadium.

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