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No, you will not be charged at point of registration but if your ballot application is successful, you will automatically be charged for your ticket(s) taking into account your preferences where relevant. If you are successful for one or more fixtures, payment will be taken for those fixtures in a
Knowledge base article
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All Red
Stadium Tours are available 7 days a week from 10:00am – 3:00pm The LFC Museum is open daily 9:00am – 5:00pm Please note - This may be subject to change due to events and operational requirements, and opening hours may be extended during busy periods. To check availability, please visit our we
Tour Information
Yes, we offer Match Day Tours on the day of a home match at Anfield*. For details of inclusions, availability and pricing, please visit the Museum & Tours website. Ticket(s) include entry to the interactive LFC Museum and the last entry into the museum is 1 hour before kick-off. We recommend p
Booking a Tour
Tickets purchased during the local sales cannot be forwarded via Ticket Forwarding to a supporter on your Friends & Family List.
Local General Sale
If you have booked an LFC Stadium Tour or LFC Museum ticket, you will receive an email confirmation containing your 7 digit booking reference. This confirmation email acts as your ticket and can be shown printed or digitally on your phone at reception. Please note: There are no QR codes or e-tic
Disabled Season Ticket holders and members are able to return their tickets via the Ticket Exchange. Follow the online Ticket Exchange release instructions. Alternatively, you can phone the Disability team on 0151 264 2500. If a disabled Season Ticket holder attends the match with a personal assist
Access to Tickets
The list is ordered chronologically and those who have been on the list the longest will be offered a Season Ticket first.
Season Ticket Waiting List
The positions on the list have been checked and audited at each stage of the consolidation process. Due to the time that has elapsed since the launch of the official waiting list project we are unable to pursue any further queries about list positions.
Yes.
Ticket Forwarding
You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold.
Ticket Exchange and Ticket Cash
We will notify you by email around a week before the match with instructions on how to download your NFC pass to your smartphone. Should you wish to distribute your ticket(s), details on how to do this will also be noted on the email.
NFC Tickets & Stadium Access
We receive an extremely high number of requests from students looking for specific information about the Club for research purposes. Unfortunately, due to the volume, we are unable to respond to every request with individual answers providing the level of detail required. Liverpool Football Club has
Fan Mail & Special Requests
You can read the full policy on our website.
Season Ticket Change of Ownership
You can make the following changes before the closing date as advertised: Modify or cancel a ballot Remove or add a supporter Amend the registered payment card details Only the supporter who submitted the ballot entry, i.e. the lead booker, will be able to modify or cancel the ballot entry.
Check to see if you can apply for the Post Office PASS Card, as this is an affordable and quick alternative way to prove your age. Both adults and children can apply for one. If you are still having trouble getting ID, contact Supporter Services.
Fan Update
Should you have any concerns or want to provide any feedback please email us via residents@liverpoolfc.com. For more information on matchdays and fixtures please visit our Local Residents page. .
Anfield Residents Liaison
No, tickets obtained via the ballot can only be purchased using credit or debit card.
Season Ticket holders will receive 1/19th of the price they paid for their Season Ticket. Members will receive 100% of the price they paid for the ticket.
Each supporter will have a Credit Balance for European home and European away fixtures. These totals will include any match credits earned across any European competitions in the relevant period covered by the Credit Balance, which is three full seasons once the transition to MYL is complete. For
Multi-Year Loyalty (MYL)
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Add group locations” you will have the option to set a location name, address and an image.
Official Liverpool Supporters Clubs Committee (OLSC) Admins
