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In the app, ‘Ineligible’ is displayed against tickets that do not carry a credit. For example, you do not earn a match credit if you purchased a Season Ticket for a fixture via the Ticket Exchange.
Knowledge base article
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Match Credits
The Club have retained all the relevant sales history from the previous ticketing system, all purchases dating back to the 2015/16 season will be displayed in your account. In the highly unlikely event that we need games from an earlier season as part of a sales process, we will make those games act
Manage Ticketing Account
If you are a professional media organisation and wish to film at Anfield or any other LFC site, please click here to access the filming permission form and submit your request. Please ensure you provide all of the required information and accompanying documents, as your request will not be processed
Club & Corporate Information
Go to the All Red membership comparisons. Click Join now. Click Add to basket. Click Proceed to checkout. Log in to your My Account or register. Follow the prompts to enter your payment details. This is required for future monthly payments.
All Red
There are no changes to how cup match credits are earned for season 2026/27. The club recognises there are challenges associated with cup match credits and will continue to work towards long-term solutions for cup match credits and ticket access in line with the findings from the ticketing review.
Premier League Home Credit Changes
It varies depending on the competition. For Premier League home fixtures, both the supporter who forwards a ticket and the receiving supporter will not earn a match credit. However, for European away, Cup home and any tickets bought through the Auto Cup Scheme (ACS), only the supporter who forward
Ticket Forwarding
You can login or logout at any time by clicking on the account icon on the top right corner of your TV. You can also login by clicking to play a video that requires a free All Red Essential membership (which you can identify by the label “Essential”) or a video that requires a paid All Red Full or
All Red Video - Connected TV Apps
If you wish to use the club name, crest, logo or any other Liverpool Football Club image on a commercial product, please forward your request to licensing@liverpoolfc.com. If you have a request to use the crest, logo or any other image or content on an individual basis then please email brand.protec
Fan Mail & Special Requests
Any feedback or complaints that involve any acts of discrimination against yourself or other people should be submitted through our Contact Us page. If you wish to report any incidents of discrimination, be it online or in-stadia, you can do so by clicking here.
Complaints, Suggestions and Thank Yous
There is a waiting list for all season tickets. This list is currently closed due to high levels of demand and is unlikely to open in the foreseeable future. Any further announcements will be made on our website.
Access to Tickets
Disabled supporters and non-disabled supporters cannot enter the ballot within the same booking.
Local General Sale
You can enter a ballot for up to a maximum of four eligible supporters within each booking.
Our forums closed in June 2025.
LFC Forums
We are looking into potential new systems that can replace the current forums. We will ensure that your forum nickname is kept and retained in any future solution. We will also try to keep join date and post count but cannot guarantee at this stage whether this will be able to be used in a future so
We are always looking at ways to improve the fan experience, whether that’s at Anfield or in the digital space and we are exploring how we use technologies and how best to integrate them into our current platforms.
Click here for full details on renewing Season Tickets.
Season Ticket Renewals
You can read the full policy on our website.
Season Ticket Change of Ownership
NFC passes should only be downloaded onto one device. Ensure you download it on the smartphone you will use to gain access to the stadium on matchdays.
NFC Tickets
There are some away fixtures where NFC ticketing is not available, so we will send you a link by email to download a PDF ticket instead. We use Microsoft Sharepoint to share these tickets with you. If you open your ticket link from a phone with OneDrive installed, your phone might open OneDrive
Away Tickets
Supporters can buy any tickets that have been returned by other supporters through the Ticket Exchange. Tickets are available on a first-come, first-served basis. To check availability, check the table at the bottom of the Ticket Exchange page. Any fixtures currently open for tickets to be returne
Ticket Exchange and Ticket Cash
