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Please don't worry. The status of your Season Ticket on your 'My Account' will be updated before the new Season begins. If you want to retain proof of renewal in the meantime, just hold on to your confirmation email.
Knowledge base article
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Season Ticket Renewals
Membership packs began being dispatched in June. Once your pack is dispatched you will receive an email to confirm this, and you can check the status of your membership pack here.
Membership Benefits
Problems receiving your password reset email If you are having problems receiving your password reset email, there are a couple of things you can do to make sure the email reaches you: Check that you are entering your Supporter ID without any leading zeros. Supporter IDs are between 4 and 8 digits
Ticketing System Help
Adidas kit We get stock deliveries throughout the year. You can be among the first to know about re-stocks by following the Official LFC Retail Twitter account. We'll also put updates on the Online Store. Other items We often re-stock our own collections, so the best thing to do is check the Online
Products and Stock
Live tasks can be found in the Earn section of the OLSC group homepage.
ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)
No, from 1 September 2025, the option to remove Friends & Family members from any account will be suspended for the remainder of the season.
Friends & Family
Yes, you are permitted to have up to 18 registered friends & family on your list. You are able to edit your registered friends & family until 1 September 2025, after which you are unable to remove from your list, and only those with less than 18 registered friends & family will be able to add to t
Ticket Forwarding
There is limited parking available for concerts at Anfield. To request a space, please contact the Disability team approximately 8 week before the concert date. Please note, spaces are not guaranteed and where demand exceeds availaility, a ballot will take place.
Concerts
A ticket can only be forwarded once. Please make sure the Friend & Family member you are forwarding a ticket to can attend the designated fixture before forwarding them the ticket.
Login here, go to ‘Personal Details’ and click ‘Change Password’. If you have tried to reset your password but the system does not recognise you this could be for one of the following reasons: Due to data protection laws, only the data of supporters who have purchased a ticket or Membership within t
The change has been brought in to help combat ticket misuse, one of the key areas identified from fan feedback from the recent Ticketing surveys and in line with the club’s ticketing principles.
Head to the All Red Video Homepage. Click “Log In” in the top right corner and enter the email address and password associated with your All Red Full membership.
If you need to store a mobility aid for an upcoming game, you will need to request a space in one of our storage pods. Requests can be made by contacting our Supporter Services team . Please see the permitted and prohibited items we are able to store below.
Stadium and Facilities
Only supporters who have less than 18 Friends & Family linked to their account will continue to be able to add to their Friends & Family throughout the season, up to a maximum of 18.
If you payment has failed for the renewal of your All Red Video subscription you will receive a failed payment notification email. We will attempt to take payment up to 4 times before the account is cancelled. You will receive a failed payment notification email each time payment is attempted. If yo
ALL RED Video Subscription Support
Registered users can download the fixture calendar for the Men's, Women's, U18's and U21's teams once they are released for the forthcoming season.Please go to the Website and click on the yellow 'Add Fixtures to Calendar' button and you can select which fixture lists you want to download. If you ar
ALL RED Video Support
LFC Women play their home matches at St Helens Stadium, home to St Helens RFC. The stadium will open 1.5 hours prior to kick-off. Food concessions will be open inside the stadium where fans can buy the usual range of hot and cold food. Match programmes and limited LFCW Merchandise are
Match Day
Premier League Home Games The credit is given to the person the ticket was forwarded to, subject to them attending the game. Cup Home Games The credit remains with the original owner European Away Games The credit remains with the original owner, subject to them attending the game.
To receive the discounts you are entitled to, you must show your NFC pass. For details of all season ticket and membership benefits, go here.
NFC Tickets & Stadium access
In line with our Ticketing Principles, we want to ensure that supporters follow the same process when sharing general admission tickets. Supporters will continue to have access to the club's Ticket Exchange and be able to use Ticket Forwarding.
Ticket Distribution
