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No, you will not be charged at point of registration but if your ballot application is successful, you will automatically be charged for your ticket(s) taking into account your preferences where relevant. If you are successful for one or more fixtures, payment will be taken for those fixtures in a
Knowledge base article
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All Red
If the card has changed but the bank account or credit card account remains the same, payment should automatically be made into the account without any intervention needed.
Refunds
Unfortunately, we are unable to accommodate a seat move for the new season once you have selected your seat.
Match Tickets
There are nursing facilities available in the Lower Main Stand, subject to availability. If you require access, please approach a steward who will be able to assist you. Please note You must bring your own breast pump, which must fit in a small bag and will be subject to usual searches upon en
Stadium & Facilities
St Helens Stadium operates as a cashless venue, no cash payments are accepted.
The eMagazine is free to access and available to all supporters worldwide. You can access the eMagazine from any internet-connected device with a web browser, including smartphones, tablets and computers. Membership or a Season Ticket is not required.
All Red Rewards
You can only use the site to validate your details once. If you need to modify your validation please contact Supporter Services.
Fan Update
Do I need to book in advance? To avoid disappointment, we highly recommend you pre-book your abseil at our website. Tickets can be purchased online up to the time of the abseil, so if you decide you’d like to abseil on the day, we recommend checking online to book any available places that are lef
The Anfield Abseil
Digital gift cards can be redeemed against our entire personalised product catalogue.
Personalised Gifts and Souvenirs
A three-year period strikes a balance between: Being able to recognise long-term loyalty from supporters who have earned match credits over multiple seasons Reducing the difficulty for new or young supporters to earn match credits
Multi-Year Loyalty (MYL)
There are boxes available to put your personal belongings in but these are left at your own risk. These boxes can hold handbags or small rucksacks, so please only bring what you need on the day. Anything larger will not be permitted.
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Create event” you will have the option to set a title, description, location, date/time and a
Official Liverpool Supporters Clubs Committee (OLSC) Admins
We really value supporter feedback and want to make sure that you always have a positive experience when you contact our Supporter Services team. After you contact us, you might be invited to complete a short survey. Genuine requests for feedback on your experience will come from the following sourc
Complaints, Suggestions and Thank Yous
You can find the Auto Cup Scheme Terms & Conditions on our website.
autocup
Auto Cup Scheme (ACS)
We carefully select third-party suppliers to ensure the same high quality you expect from all our products. If you're unhappy with the quality of what you have received, contact Supporter Services.
Post-purchase, customers will receive one order confirmation for all products purchased. Order progress email updates will then follow for all purchased products. Order progress email updates for third-party products will be separate from email updates for products fulfilled by us. Your order may co
To be removed from the list, please contact Supporter Services and provide your name, address, Supporter ID and date of birth. Please note that the £5 administration fee paid cannot be refunded.
Season Ticket Waiting List
The Club's Equality and Diversity Manager is Rishi Jain (Director of Impact). If you have would like to share any experiences or have any feedback to help us improve our services, then he can be contacted by emailing our Supporter Services Team. To see more information on Equality, Diversity and Inc
You can have an All Red Light and a Video membership. If you want to upgrade from All Red Light to All Red Full to gain full seasonal access to All Red Video, you must request a refund within 14 days of purchasing your All Red Light membership.
You must ensure that just that the specific area(s) you require are selected from within the area selection list. You must then ensure Allocate me seats in any area is switched off, the toggle should be grey. This way, if you are successful, you will only be allocated seats in your preferred area.
