HELP CENTRE HOME
LIVERPOOLFC.COM
Standard Chartered
Can't find what you're looking for?
Ask a question
Official
Accepted
Unanswered
Advanced Filters
Anfield stadium is now fully cashless, which helps reduce queues during peak times. It also makes things more secure for us and will ultimately help us to deliver the best possible customer service to all our fans. What payments do you accept? All major contactless debit and credit cards will be acc
Knowledge base article
•
Stadium & Facilities
Season Ticket terms and conditions can be found here.
Season Ticket Renewals
The positions on the list have been checked and audited at each stage of the consolidation process. Due to the time that has elapsed since the launch of the official waiting list project we are unable to pursue any further queries about list positions.
Season Ticket Waiting List
The list is ordered chronologically and those who have been on the list the longest will be offered a Season Ticket first.
Please be patient, the verification process relies on an admin from your OLSC to log in a review each and every fan who have submitted to join the group.
ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)
No, there is no limit however each seat can only be forwarded once per fixture. If you are a Season Ticket holder you will still need to comply with the Every Seat Every Game policy.
Ticket Forwarding
If you are an All Red Full, Junior member or a men’s, women’s or hospitality season ticket holder, you get access to discounts on our Stadium Tours and Musuem. Your discount codes are available within the benefits section of your My Account.
Membership Benefits
We are sorry but the Club does not facilitate the scattering of ashes in or around Anfield Stadium. A specially designed garden area is now situated in the new Main Stand's public realm area on 97 Avenue. This quiet, intimate garden provides fans with a peaceful area to sit and reflect at the home o
You can use Ticket Exchange to list your tickets for Premier League Home fixtures.
You can only return your own tickets via the Ticket Exchange.
Ticket Exchange and Ticket Cash
1. Can I transfer my seat, and what are the rules? Yes you can. We have replaced the old Ticket Distribution service with Ticket Forwarding. Ticket Forwarding is a secure way for supporters to send a ticket to one of their existing Friends & Family members through our ticketing system, which helps
In line with our Ticketing Principles, we want to ensure that supporters follow the same process when sharing general admission tickets. Supporters will continue to have access to the club's Ticket Exchange and be able to use Ticket Forwarding.
Ticket Distribution
Supporters can continue to utilise our Ticket Exchange, or if eligible our Ticket Forwarding service.
Yes, you can forward a ticket to eligible supporters on your Friends & Family list, who have either an All Red Membership or General Admission pass for 2025/26, and do not have a ticket on their account for the fixture being forwarded.
The change has been brought in to help combat ticket misuse, one of the key areas identified from fan feedback from the recent Ticketing surveys and in line with the club’s ticketing principles.
Once logged in, tap on the Supporters Club icon. If it does not already appear, search for your OLSC. The name will be OLSC and then the location of your Club. Once found tap on the OLSC. Tap on Request to Join Group. Your request will then be waiting to be verified by the admins of your OLSC. Once
When invited disabled Members will need to complete the Fan Update process for their All Red account. For more information on when and how you will be contacted, see our article What is LFC Fan Update, why is the Club doing it, and who needs to complete it? Any personal assistant accounts will not b
Fan Update
If you have already reached the maximum number of Friends & Family on your account, you will be unable to add anyone else and will receive an error message. If you have not reached the maximum number of Friends & Family on your account, this will mean that the person you are trying to add has alre
Friends & Family
You can only forward your ticket to a supporter with the same requirements as yourself. If you are ambulant disabled, you can only forward your ticket to another ambulant disabled supporter.
Disabled supporters and non-disabled supporters cannot enter the ballot within the same booking.
Local General Sale
