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Knowledge base article
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Fan Mail & Special Requests
Disabled supporters and non-disabled supporters cannot enter the ballot within the same booking.
Local General Sale
There is a waiting list for all season tickets. This list is currently closed due to high levels of demand and is unlikely to open in the foreseeable future. Any further announcements will be made on our website.
Access to Tickets
You can enter a ballot for up to a maximum of four eligible supporters within each booking.
We are looking into potential new systems that can replace the current forums. We will ensure that your forum nickname is kept and retained in any future solution. We will also try to keep join date and post count but cannot guarantee at this stage whether this will be able to be used in a future so
LFC Forums
Our forums closed in June 2025.
We are always looking at ways to improve the fan experience, whether that’s at Anfield or in the digital space and we are exploring how we use technologies and how best to integrate them into our current platforms.
Click here for full details on renewing Season Tickets.
Season Ticket Renewals
You can read the full policy on our website.
Season Ticket Change of Ownership
NFC passes should only be downloaded onto one device. Ensure you download it on the smartphone you will use to gain access to the stadium on matchdays.
NFC Tickets
There are some away fixtures where NFC ticketing is not available, so we will send you a link by email to download a PDF ticket instead. We use Microsoft Sharepoint to share these tickets with you. If you open your ticket link from a phone with OneDrive installed, your phone might open OneDrive
Away Tickets
Supporters can buy any tickets that have been returned by other supporters through the Ticket Exchange. Tickets are available on a first-come, first-served basis. To check availability, check the table at the bottom of the Ticket Exchange page. Any fixtures currently open for tickets to be returne
Ticket Exchange and Ticket Cash
How do I get to St Helens Stadium? Directions for travelling to St Helens Stadium can be found here. How far is the stadium from local bus/train stations? By Train The nearest train station is St Helens Central, which is less than a 15-minute walk from the Stadium, with frequent services running t
Match Day
Start the process to transfer the ownership of your Season Ticket. Please ensure you review the policy requirements before submitting a request.
There are nursing facilities available in the Lower Main Stand, subject to availability. If you require access, please approach a steward who will be able to assist you. Please note You must bring your own breast pump, which must fit in a small bag and will be subject to usual searches upon en
Stadium & Facilities
Yes.
Ticket Forwarding
If you can’t see your match credits in the LFC Official App, try the following: Close and restart the app. Log out and back in again. Delete the app and reinstall it. If the issue persists, contact Supporter Services.
LFC Official App
Criteria for home and away cup fixtures (European, FA and League Cup) will be based on match credits earned in previous seasons only. We will no longer use match credits earned within a season for fixtures played later that same season. These match credits will not count towards your Credit Balanc
Multi-Year Loyalty (MYL)
To place an order using Klarna: Add products to your cart and select Klarna at checkout. Enter your details and you’ll know instantly if you’re approved. Klarna will send you an email confirmation and reminders when it’s time to pay. You can manage your orders and payments in the Klarna app. Vi
Changing or Placing an Order
Yes, you can edit your registered Friends & Family List until September 1 2026, after which you'll only be able to add to your list if you've not reached the 18 supporter threshold.
Friends & Family
