Official

Accepted

Unanswered

Advanced Filters

Search Results (299)

Relevance
Selected Relevance
On which platforms is All Red Video available?

In addition to the All Red Video website and mobile Apple & Android apps, All Red Video is also available on Amazon Fire TV, Android TV and Roku, allowing you to watch on-demand and live content, including the 24/7 LFCTV channel, directly on your TV. ​ Several Smart TV models have Amazon Fire TV, An

Knowledge base article

How can I book a storage space for my mobility aid?

If you need to store a mobility aid for an upcoming game, you will need to request a space in one of our storage pods. Requests can be made by contacting our Supporter Services team . ​ Please see the permitted and prohibited items we are able to store below. ​

Knowledge base article

Why am I getting an error message when I’m trying to add someone to my Friends & Family?

If you have already reached the maximum number of Friends & Family on your account, you will be unable to add anyone else and will receive an error message. ​ If you have not reached the maximum number of Friends & Family on your account, this will mean that the person you are trying to add has alre

Knowledge base article

Why wasn't I contacted about the consolidation project in 2011?

Liverpool FC made every effort to contact all 70,000 fans at the registered address and publicised the project extensively on the LFC website. The project is now closed and further applications to join cannot be pursued due to the time elapsed.

Knowledge base article

How can I be removed from the Waiting List?

To be removed from the list please contact Ticketing Services and provide your name, address, Supporter ID and date of birth. Please note that the £5 administration fee paid cannot be refunded.

Knowledge base article

Advice on resetting your password for the new ticketing system

Problems receiving your password reset email If you are having problems receiving your password reset email, there are a couple of things you can do to make sure the email reaches you: ​ Check that you are entering your Supporter ID without any leading zeros. Supporter IDs are between 4 and 8 digits

Knowledge base article

Can I remove Friends & Family from my account after 1st September 2025?

No, from 1 September 2025, the option to remove Friends & Family members from any account will be suspended for the remainder of the season.

Knowledge base article

I am a Priority Rights Holder, how do I change my details?

If you need to change your address then you will need to do this with both Computershare and Liverpool FC. To contact Computershare please write to them with supporting documentation (relevant photographic and address ID) at: Computershare Investor Services The Pavilions Bridgewater Road Bristol BS9

Knowledge base article

What is the difference between Premier League printing and LFC printing?

There are two lettering styles available for 2025/26 season LFC shirts: ​ • Premier League Printing - This lettering style is worn by the first team squad in all Premier League matches. • LFC Printing - This style is worn by the first team in all cup competitions, including European Cup competitions

Knowledge base article

I have already completed the Fan Update process, but I need to make a change. Can I use the Fan Update site again?

You can only use the site to validate your Fan Update details once. If you need to modify your validation please Contact Supporter Services and a member of our team will be able to help.

Knowledge base article

How does Ticket Forwarding work for European away games?

Supporters wishing to nominate someone else to use their European away ticket will now need to ensure these supporters are on their Friends & Family list ​ Ticket Forwarding will be available on a trial basis for European away fixtures ​ Full details of the new trial will be shared via email ahead o

Knowledge base article

Why has the ticket distribution service been removed?

In line with our Ticketing Principles, we want to ensure that supporters follow the same process when sharing general admission tickets. Supporters will continue to have access to the club's Ticket Exchange and be able to use Ticket Forwarding.

Knowledge base article

When should I arrive for my stadium tour?

We ask that all customers arrive 15 minutes before their scheduled time slot. Please ensure that you keep to your allocated time, as this helps us keep tours running smoothly throughout the day.

Knowledge base article

How do I forward my ticket through the LFC Official App?

Open the Official LFC App, login, then tap ‘Discover’ on the bottom right menu of the app, and then select ‘My Tickets.’ ​ Click on the game you'd like to manage your ticket for and select 'Forward' to use Ticket Forwarding, then follow the on-screen instructions or the below steps to complete the p

Knowledge base article

Can I watch Live Games on All Red Video?

Like other club channels, All Red Video is not permitted to broadcast live first team games on the website, mobile or TV apps as match coverage is restricted by broadcast regulations. This includes Premier League fixtures and all other competitive competitions. We do, however, screen live various ac

Knowledge base article

Do I need an LFC All Red membership in order to buy a concert ticket?

No, an All Red membership is not required to buy a concert ticket at Anfield.

Knowledge base article

What happens if my Auto Cup Scheme payment fails?

In the event your Auto Cup Scheme (ACS) payment fails, you will receive an email or SMS to advise of the payment failing and the deadline for purchasing your tickets. To purchase your ticket, you'll need login to your My Account, select the 'Reservations' tab, tick the box next to your ticket and co

Knowledge base article

How will I get the discounts in LFC Retail stores and Museum & Tour centre?

To receive the discounts you are entitled to, you must show your NFC pass. For details of all season ticket and membership benefits, go here.

Knowledge base article

Why can’t I have multiple entries on the season ticket waiting list?

As part of the Fan Update process, which was introduced to ensure we hold accurate, up‑to‑date information about who is using a season ticket to access Anfield, each application must be registered to one supporter. Therefore, all details submitted for the season ticket waiting list must belong to th

Knowledge base article

How do I update my address or contact details for the Waiting List?

​Login to your acc​​ount to update your contact details.

Knowledge base article

© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.