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Personalised Product FAQs

What personalised products do you sell on the Online Store?We have launched a personalised product catalogue, consisting of souvenirs and accessories. All products can be personalised online with names and messages. The full range can be viewed here https://store.liverpoolfc.com/souvenirs/personalis

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What is the age limit for Junior Membership?

We offer a range of age tailored Junior LFC Official Memberships for children aged up to and including 16 years of age:Little Liver Membership - our starter Membership designed for children 0-3 years oldMighty Red Membership - provides young Reds aged 4-8 years old with everything they need to suppo

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The item I want is out of stock - is it coming back?

Nike KitWe get stock deliveries throughout the year. You can be among the first to know about re-stocks by following the Official LFC Retail Twitter account. We'll also put updates on the Online Store.Other items​We often re-stock our own collections, so the best thing to do is check the Online

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When will 24/25 Membership expire?

All memberships are seasonal, if you were to buy a membership for the 24/25 season it would expire on 31st May 2025 at the end of the season.

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How do I find and join my OLSC on MyLFC?

Once logged in, tap on the Supporters Club icon. If it does not already appear, search for your OLSC. The name will be OLSC and then the location of your Club. Once found tap on the OLSC. Tap on Request to Join Group. Your request will then be waiting to be verified by the admins of your OLSC. Once

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Anfield Abseil Terms & Conditions

Here's a summary of the key points of our Terms & Conditions. You can view the full terms here.Due to the operational needs of Liverpool FC in undertaking its business as a football club, LFC may be required at short notice (e.g. for health and safety reasons or a late change of matchdays) to su

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How do I accept, reject or remove members of the OLSC group on MyLFC?

1. Log into MyLFC and go to your OLSC homepage. 2. Tap on your Members (where it states how many Members you have). This will take you to the list of your Members in your OLSC. 3. Tap on Requests, this will show you who has tried to join your OLSC. 4. Tap Accept to allow a fan into your OLSC. Tap ‘R

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Do I need to wait to be verified if I have received an invitational link?

No, this will bypass the verification process as you will have received this link directly from the OLSC.

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How do I invite members to the OLSC group on MyLFC?

1. Log into MyLFC and tap to go into your OLSC. 2. Tap on Members, where it lists how many Members you currently have. 3. Tap to invite Members. 4. This will then give you the option to invite via SMS, Whatsapp, Email or copy the invite code. 5. Send the invite code to your Members. Make sure that y

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Is smoking or vaping in the stadium permitted?

Anfield is a non smoking stadium. ​Smoking or vaping is NOT permitted.

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Why aren’t all of my past purchases showing within my account?

The Club have retained all the relevant sales history from the previous ticketing system, all purchases dating back to the 2015/16 season will be displayed in your account. In the highly unlikely event that we need games from an earlier season as part of a sales process, we will make those games act

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Do I qualify for a discount?

Official LFC Members and season ticket holders continue to receive 10% discount. ​Blue Light Card holders alongside healthcare workers, carers, teachers and charity workers continue to receive their 10% discount via their appropriate schemes.​Students are also eligible to a season-long 10% discoun

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How will I be refunded if my seat is resold on the Ticket Exchange?

When you return your seat, you can choose one of 2 options.Choose to have the funds transferred to your bank accountChoose to have the funds stored within the 'Ticket Cash' option in My Account. Ticket Cash can be used against future online ticket purchases.Funds will be transferred to your chosen r

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What languages are available on the audio guide?

Audio guides are included in a LFC Stadium Tour ticket price and enhance the tour. Audio guides can be set in one of the following 12 languages:Arabic, BSL (British Sign Language), English, French, German, Indonesian, Italian, Japanese, Mandarin, Norwegian, Spanish and Thai.

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Are nursing rooms available at Anfield?

There are nursing facilities available in the Lower Main Stand, subject to availability. If you require access, please approach a steward who will be able to assist you. Please noteYou must bring your own breast pump, which must fit in a small bag and will be subject to usual searches upon entry. We

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Filming requests at LFC sites

If you are a professional media organisation and wish to film at Anfield or any other LFC site, please click here to access the filming permission form and submit your request. Please ensure you provide all of the required information and accompanying documents, as your request will not be processed

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How can I cancel or amend my booking?

If you need to change or cancel your booking, please contact us.We can accept cancellations providing a minimum of 24 hours’ notice is given. Please note: For late arrivals, we would try our best to accommodate if there are any spaces available on a later abseil. This is however subject to availabil

Knowledge base article

Do I qualify for a discount?

Official LFC Members and season ticket holders continue to receive 10% discount. Blue Light Card holders alongside healthcare workers, carers, teachers and charity workers continue to receive their 10% discount via their appropriate schemes.Students are also eligible to a season-long 10% discount.

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Where will squad numbers be printed on shorts with the vertical swoosh?

Short numbers will be applied and printed ABOVE the vertical swoosh on all associated styles. In all cases, the visualisation on the kit builder is a guide and is not a 100% accurate representation of how the name and number will fit on the shirt. Visual previews act a guide to show the style of pri

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What time should I arrive?

Participants should arrive 30 minutes prior to the scheduled abseil slot (the time should be on your ticket). Arriving after the scheduled start time means you may not be able to abseil and will not be entitled to a refund. There will be no compensation paid for consequential losses or other expense

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© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.