HELP CENTRE HOME
LIVERPOOLFC.COM
Standard Chartered
Can't find what you're looking for?
Ask a question
Official
Accepted
Unanswered
Advanced Filters
Yes, there are two options available to you: Return your seat for re-sale via the Ticket Exchange. Use Ticket Forwarding to forward your ticket to one of your registered Friends & Family. Please read full details on our new Season Ticket usage policy ‘Every Seat, Every Game’ which has been introdu
Knowledge base article
•
Season Ticket Renewals
How do I download the Official All Red Video App? It’s really easy to download the Official All Red Video App from your smartphone or tablet device. If you’re using an iPhone, iPad or Apple device just head to the App Store. If you’re on an Android device, simply go to the Play Store. How do I upd
ALL RED Video Support
We are currently working on a better fan experience for your access to our digital services. In the meantime, you will need to register or log in separately for access to some club services. Below is a guide to help you understand where and what details to use for access. I want to Register... I wan
Login Help
Please note that LFC Retail cannot guarantee what specific packaging your LFC order will arrive in. Therefore your parcel may arrive in red, branded LFC packaging.
Delivery
No, an All Red membership is not required to buy a concert ticket at Anfield.
Concerts
If you want to watch the matches without knowing the score you can go to our dedicated page for direct access to replays that are spoiler-free. Click Here and bookmark this page to avoid any spoilers on the website and get direct access to on demand Full Match replays of all Liverpool's men's games.
The friends & family feature lets you link other supporters to your account, allowing you to assign tickets to each other (subject to eligibility) when making a ticket purchase, or to share your ticket with them via the club’s Ticket Forwarding service.
Friends & Family
There are a very limited amount of car parking spaces available in Stanley Park. If supporters would like a parking space, they'll need to request this at the time of booking their match ticket by contacting the Disability Team on +44 151 264 2500 and selecting the Disabled Ticketing option, or by
Match day
The entire All Red Video catalogue can be accessed via the connected TV apps. The same account used to access content on the All Red Video website and mobile apps can be used on the TV apps. This includes a live stream of LFCTV, the club's official TV channel, 24 hours a day, 7 days a week, as wel
ALL RED Video - Connected TV Apps
Stadium Tours are made available to book on our website approximately 6 - 8 weeks in advance, upon fixture confirmation. If there are no tours showing as available for the dates you require, please keep checking the website here . Some dates may be unavailable due to potential matches, or for ev
Booking a Tour
Match-by-match tickets, Hat-Trick Pack tickets and Season Tickets for the 2025/26 season are available now. Catch Liverpool FC Women at Anfield for: • Everton – Season opener on 7 September • Manchester City – 12 October • Arsenal – Final game of the season on 17 May Supporters can secure thei
Match Tickets
Go to the All Red video homepage. Click Log In in the top right corner. Log in to your All Red Account. To access All Red Video as part of your All Red membership, you must have completed Single Sign On (SSO).
All Red
Please ensure your membership is linked to the correct retail account. See here: Membership Retail Discount For further enquiries please contact our Supporter Services Team — Contact Us
Membership Discount
Our abseil instructors are used to helping abseil participants experiencing high levels of anxiety. They will support you to the best of their ability and give you positive encouragement to go ahead with your abseil. Unfortunately, if you do change your mind on the day, we would not be able to iss
The Anfield Abseil
Supporters wishing to nominate someone else to use their European away ticket will now need to ensure these supporters are on their Friends & Family list Ticket Forwarding will be available on a trial basis for European away fixtures Full details of the new trial will be shared via email ahead o
Ticket Distribution
If you've been invited to complete Fan Update and fail to do so, you won't be able to buy tickets in future sales or attend any matches at Anfield using the account we asked you to complete Fan Update for. Any tickets bought by or currently held by the account (e.g. transferred to it via Ticket Forw
Fan Update
As part of the Fan Update process, which was introduced to ensure we hold accurate, up‑to‑date information about who is using a season ticket to access Anfield, each application must be registered to one supporter. Therefore, all details submitted for the season ticket waiting list must belong to th
Season Ticket Waiting List
Depending on your email provider and your email settings, your confirmation email might have gone into your Junk or Spam folder. Please check there first. During busy periods, there may be a delay in receiving your order confirmation email. Please allow up to one hour before contacting us, and ref
lfc2000
Changing or placing an order
If your country does not allow GPay to be downloaded on your Android device, please attend the ticket office on the day of the match where a member of staff will be able to help with access to the stadium. Please bring a valid photographic ID (passport / drivers licence / UK Citizens Card) Please no
NFC Tickets & Stadium access
Once logged in, tap on the Supporters Club icon. If it does not already appear, search for your OLSC. The name will be OLSC and then the location of your Club. Once found tap on the OLSC. Tap on Request to Join Group. Your request will then be waiting to be verified by the admins of your OLSC. Once
ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)
