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Unlike the All Red ticket ballots in July and November where some Premier League home fixtures are only available to supporters with four or more credits from the previous season, the Young Adult ballot has no credit requirement. All Young Adult All Red members can apply for these fixtures on a ma
Knowledge base article
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Young Adult Area
The dedicated Young Adult area will be available to select during the 13+ All Red ticket sale. They will not be available for any other All Red ticket ballot. However, a further 200 tickets will be available for sale within the dedicated Young Adult area on a match-by-match basis. These tickets wi
Registration dates will be published approximately two weeks in advance of each Premier League home fixture.
Match credits will not be awarded when a ticket is forwarded. Neither the original owner nor the recipient will receive a match credit.
Premier League Home Credit Changes
Match credits will not be awarded for tickets that remain unsold once posted on the Ticket Exchange. We encourage supporters to post their ticket for resale on the Ticket Exchange as early as possible to ensure tickets have maximum chance of selling to other supporters. Supporters are able to post t
Start the process to transfer the ownership of your Season Ticket. Please ensure you review the policy requirements before submitting a request.
Season Ticket Change of Ownership
You can read the full policy on our website.
Tickets purchased in the Young Adult area can be posted on the Ticket Exchange and the original ticket holder will receive a refund if the ticket sells to another supporter. Only other Young Adult All Red members will be able to purchase these tickets via the Ticket Exchange. Tickets purchased in
Historically only one season of match credits has been used to determine a supporter’s eligibility to buy or register for tickets for home fixtures and Premier League away fixtures. Therefore, there will be a transition to MYL to try and avoid supporters who have more recently earned match credits f
Multi-Year Loyalty (MYL)
For enrolment in the ACS for season 2026/27, only match credits earned during 2025/26 in the relevant cup competition will be used to determine eligibility. As the transition to MYL progresses, multiple seasons will start to become relevant for eligibility to enrol in the ACS. For example, for 202
From 1 September 2026, the option to remove supporters from your Friends & Family List will be suspended for the remainder of the season.
Friends & Family
You can forward ticket(s) as often as you’d like throughout the season to anyone on your Friends & Family List, however each ticket can only be forwarded once per fixture.
Visually Impaired supporters are able to order a headset with full commentary in advance of the game. Please advise if you require a headset at the time of purchasing your match ticket. All of our home match commentary is conducted in house.
Match Day
Payment details should be updated by the lead supporter who enrolled you into the scheme by going to the Auto Cup Scheme (ACS) section of My Account.
autocup
Auto Cup Scheme (ACS)
If your ACS payment fails, you will receive an email or SMS to advise of the payment failing and the deadline for purchasing your tickets. To purchase your ticket: Log in to your My Account. Select Reservations. Tick the box next to your ticket Click Complete Purchase. Failure to purchase your t
Log in to My Account. Select My Friends & Family. Click the 3 dots next to the person you wish to remove. Select Remove and confirm by clicking Remove User.
Click here for full details on renewing Season Tickets.
Season Ticket Renewals
Yes, there are two options available to you: Return your seat for re-sale via the Ticket Exchange. Use Ticket Forwarding to forward your ticket to one of your registered Friends & Family. Please read full details on our new Season Ticket usage policy ‘Every Seat, Every Game’ which has been introdu
Will I need to meet eligibility criteria to join the Auto Cup Scheme for the 2026/27 Season? Yes, full eligibility criteria will be announced ahead of the auto cup scheme enrolment. Where can I find details about joining the Auto Cup Schemes, including eligibility criteria? You can read more det
How do I apply for finance to pay for my Season Ticket? Select the V12 Finance option at the checkout page and you will be automatically redirected to the V12 Finance website to complete your application. Please note, you must complete your finance application within 45 minutes. What information d
