Official

Accepted

Unanswered

Advanced Filters

Search Results (305)

Relevance
Selected Relevance
ALL RED Rewards- Password Reset

If you are having an issue resetting your password, please click here and try again. This should allow you to reset your password. Following this, please login here​ If you are still experiencing an issue, please reply with a screen shot showing your error message and confirm which browser you are u

Knowledge base article

Can I purchase any souvenirs whilst visiting for a tour?

Yes, we offer the following souvenirs for purchase either online when booking your tour, or on the day of your experience: ​ Souvenir photographs with the replica trophies: ​ Champions £30 - 4 x Photos in booklets + keyring & magnet pack + all digital downloads + FREE press room digital photo Anfiel

Knowledge base article

How can I book a storage space for my mobility aid?

If you need to store a mobility aid for an upcoming game, you will need to request a space in one of our storage pods. Requests can be made by contacting our Supporter Services team . ​ Please see the permitted and prohibited items we are able to store below. ​

Knowledge base article

What are the prices for disabled supporters tickets?

For a full breakdown of ticket prices for disabled supporters, please click here.

Knowledge base article

Is there a limit on the number of Friend/Family members I can be linked with for season 2025/26?

Yes, you are permitted to have up to 18 registered friends & family on your list. ​ You are able to edit your registered friends & family until 1 September 2025, after which you are unable to remove from your list, and only those with less than 18 registered friends & family will be able to add to t

Knowledge base article

I have purchased an All Red membership gift pack from retail, where do I redeem this voucher to activate my membership?

If you have bought an All Red membership gift pack from one of the Retail stores or the online store, and have received a voucher code inside of your gift pack to redeem, follow the steps below: ​ Click into the All Red membership compare page​ ​ Scroll to the very bottom of the page, where you will

Knowledge base article

Can disabled supporters book with non-disabled supporters in the same transaction?

Yes, disabled concert goers can book with non-disabled supporters in the same transaction, however this is subject to availability. ​ If you wish to book seats next to each other within this transaction, please note this is also subject to availability and cannot be guaranteed.

Knowledge base article

Do I need an LFC All Red membership in order to buy a concert ticket?

No, an All Red membership is not required to buy a concert ticket at Anfield.

Knowledge base article

I struggle with stairs, are there accessible seats?

Yes, we have accessible seating in multiple locations around the stadium.

Knowledge base article

What should I wear, and can I wear fancy dress?

Minimum clothing standards For your safety, you need to follow these guidelines to complete the abseil: Your shoulders, midriff and upper legs should be covered No loose clothing please e.g. long skirts or flowing cardigans Wear closed toe shoes, trainers or boots that will not fall off. Open toe sh

Knowledge base article

I am registered Disabled, how do I register for the All Red ticket ballot?

Log in to register for the ballot. Registration for supporters with less than 13 Premier League Home Games will take place from 10am Thursday 23 October until 8am Thursday 30 October.

Knowledge base article

Why aren't all academy and women's matches shown live on LFCTV?

The Premier League restrictions around broadcast times mean that we are not able to provide live coverage of U23 and U18 games in a 'Premier League broadcast window' (when there's another game in the league being televised). Therefore we are restricted in the number of games we can show live during

under 18

under 23

Knowledge base article

How do I invite members to the OLSC group on ALL RED Rewards?

1. Log into ALL RED Rewards and tap to go into your OLSC. 2. Tap on Members, where it lists how many Members you currently have. 3. Tap to invite Members. 4. This will then give you the option to invite via SMS, Whatsapp, Email or copy the invite code. 5. Send the invite code to your Members. Make s

Knowledge base article

I have bought season 2025/26 membership, the address I’ve given for my pack delivery is incorrect, how do I update this?

Please contact our Supporter Services as soon as possible and they will be able to look into this for you. ​ PLEASE NOTE: The ‘delivery address’ option within members’ area, will not update this season's packs address, this is for future seasons only. You would need to contact Supporter Services reg

Knowledge base article

How do I apply for accessible home or away tickets?

Information on purchasing home and or match tickets can be found here. Please note that before applying for match tickets, disabled supporters will be required to register with Liverpool Football Club by submitting one of the documents listed below. The details of those documents will be kept on our

Knowledge base article

Can I bring a baby into the Stadium?

Yes. You can bring a baby to the Stadium, but they must have a valid match ticket and an allocated seat.

Knowledge base article

I struggle with queues, are there specific accessible entrances?

Unfortunately, we do not have specific accessible entrances however, we will try our best to assist where possible.

Knowledge base article

Why do you need photo ID?

Photo ID will help us to prove that the person who completes the LFC Fan Update process is the named ticket account holder. Once the LFC Fan Update process is completed, we will delete your ID and photograph in compliance with GDPR data protection regulations.

Knowledge base article

What are the different ways in which I can earn for my OLSC on All Red?

Live tasks can be found in the Earn section of the OLSC group homepage.

Knowledge base article

Season Ticket Finance FAQs

How to apply How do I apply for finance to pay for my Season Ticket? ​ Select the V12 Finance option at the checkout page and you will be automatically redirected to the V12 Finance website to complete your application. Please note, you must complete your finance application within 45 minutes. What

Knowledge base article

© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.