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Ticket Forwarding
Orders for third-party personalised products cannot be delivered to one of our physical stores or sent to click and collect points.
Personalised Gifts and Souvenirs
Post-purchase, customers will receive one order confirmation for all products purchased. Order progress email updates will then follow for all purchased products. Order progress email updates for third-party products will be separate from email updates for products fulfilled by us. Your order may co
You can only forward your ticket to another wheelchair user supporter.
All Red members need to download a new NFC pass for season 2026/27 to be able to access Anfield. Once downloaded, your All Red NFC pass will show in your Apple/Google Wallet with a red background. If you had an NFC pass from a previous season, this had a white background and should have expire
NFC Tickets
As seats are allocated randomly, it’s unlikely you would be allocated the same seats for multiple fixtures.
All Red
You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold.
Ticket Exchange and Ticket Cash
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Create event” you will have the option to set a title, description, location, date/time and a
Official Liverpool Supporters Clubs Committee (OLSC) Admins
If your NFC pass is on an Android/Google device and you change your phone to another Android/Google device, your pass will appear on your new smartphone when you log in with the same Google account. If you have upgraded to a new iPhone and your NFC pass doesn’t appear in your Apple Wallet on your
No, an All Red membership is not required to buy a concert ticket at Anfield.
Concerts
Items that are fulfilled by a third party will be indicated as third party products on the product page and at checkout.
When invited, disabled supporters will need to complete Fan Update for their All Red account. For more information on when and how you will be contacted, see our FAQ What is LFC Fan Update, why is the Club doing it, and who needs to complete it? Personal assistant accounts will not be required t
Fan Update
If you have already reached the maximum number of supporters on your Friends & Family List, you will be unable to add anyone else and will receive an error message. If you have not reached the maximum number of supporters on your Friends & Family List, this will mean that the person you are trying
Friends & Family
Season Ticket holders will receive 1/19th of the price they paid for their Season Ticket. Members will receive 100% of the price they paid for the ticket.
A ticket can only be forwarded once. Make sure the supporter on your Friends & Family List can attend the designated fixture before forwarding the ticket.
In line with our terms and conditions of sale, we are not able to offer a refund of any travel, accommodation or other miscellaneous costs incurred as the result of your ticket being cancelled. Review our Conditions of Sale that apply when the ticket it purchased: General Admission ticket Condition
Refunds
Season Ticket terms and conditions can be found here.
Season Ticket Renewals
We constantly monitor the weather situation and will keep you updated in advance if we feel that the weather may affect your booking. We reserve the right to postpone abseils due to bad weather (strong winds, heavy rain, electric storms etc.) for safety reasons. If your abseil has been postponed due
The Anfield Abseil
As part of the Fan Update process, which was introduced to ensure we hold accurate, up‑to‑date information about who is using a season ticket to access Anfield, each application must be registered to one supporter. Therefore, all details submitted for the season ticket waiting list must belong to th
Season Ticket Waiting List
If I can’t attend a Premier League home fixture, what options are available to me? Option 1 - Return your ticket to the Club using the Ticket Exchange Option 2 - Forward your ticket to registered Friends or Family change My circumstance have changed and I may not be able to attend the minimum of
