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You can use Ticket Exchange to list your tickets for Premier League Home fixtures.
Knowledge base article
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Ticket Forwarding
To help combat ticket misuse, one of the key areas identified from supporter feedback from the recent ticketing surveys and in line with the club's ticketing principles.
Friends & Family
Personal assistant tickets are only available when bought through the club directly.
Concerts
Please don't worry. The status of your Season Ticket on your 'My Account' will be updated before the new Season begins. If you want to retain proof of renewal in the meantime, just hold on to your confirmation email.
Season Ticket Renewals
Digital gift cards can be redeemed against our entire personalised product catalogue.
Personalised Gifts and Souvenirs
If the seat hasn't been sold yet, you cancel your request in the Ticket Resale section in My Account: If your ticket has been sold on the Ticket Exchange, the seat cannot be retrieved.
Ticket Exchange and Ticket Cash
Both season ticket holders and members can use the Ticket Exchange to re-sell their seat for Premier League home games only. There is no Ticket Exchange for home cup games. If you are unable to attend a cup game, you have the option to forward your ticket to your registered friends & family.
Participants should arrive 10-15 minutes prior to the scheduled abseil slot (the time should be on your ticket). Arriving after the scheduled start time means you may not be able to abseil and will not be entitled to a refund. There will be no compensation paid for consequential losses or other expe
The Anfield Abseil
Do I need to book in advance? To avoid disappointment, we highly recommend you pre-book your abseil at our website. Tickets can be purchased online up to the time of the abseil, so if you decide you’d like to abseil on the day, we recommend checking online to book any available places that are lef
If you've been invited to complete Fan Update and fail to do so, you won't be able to buy tickets in future sales or attend any matches at Anfield using the account we asked you to complete Fan Update for. Any tickets bought by or currently held by the account (e.g. transferred to it via Ticket Forw
Fan Update
Ticket Forwarding will be enabled approximately two weeks prior to each fixture. It will remain open until kick-off on matchday.
You do not need supporting evidence in order to buy your ticket(s). Once you've completed your transaction, you'll receive a confirmation email with a link that allows you to upload the required supporting evidence. You have 48 hours to upload evidence following the purchase of your ticket(s).
Match credits will not be awarded for tickets that remain unsold once posted on the Ticket Exchange. We encourage supporters to post their ticket for resale on the Ticket Exchange as early as possible to ensure tickets have maximum chance of selling to other supporters. Supporters are able to post t
Premier League Home Credit Changes
Yes, you can forward a ticket to eligible supporters on your Friends & Family List, who have either an All Red membership or General Admission NFC pass, and do not have a ticket on their account for the fixture being forwarded.
Supporters can continue to utilise our Ticket Exchange, or if eligible our Ticket Forwarding service.
Ticket Distribution
Anfield operates as a fully cashless stadium to help reduce queues, speed up service, and provide a more secure and efficient experience for all visitors. During your stadium tour visit, you can use: Contactless debit and credit cards Chip & PIN Mobile and wearable payments, including Apple Pay
Tour Information
All current prize draws and events will be advertised within the Prize Draws section of your My Account. Every month new competitions will be announced so make sure you are regularly checking in.
Membership Benefits
You cannot amend orders post-purchase. Please take care when personalising products online to ensure all spellings etc. are correct.
Once logged in, tap on the Supporters Club icon. If it does not already appear, search for your OLSC. The name will be OLSC and then the location of your Club. Once found tap on the OLSC. Tap on Request to Join Group. Your request will then be waiting to be verified by the admins of your OLSC. Once
Official Liverpool Supporters Club (OLSC) Members
You can download the fixture calendar for the Men's, Women's, U18's and U21's teams once they are released for the forthcoming season. Go to the Fixtures website. Click Add Fixtures to Calendar. Select which fixture lists you want to download. If you are facing any issues, visit the support portal
LFC Website