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Is there a limit on the number of supporters that I can be linked with for season 2026/27?

Yes, you are permitted to have up to 18 registered supporters on your Friends & Family List. You can edit your registered supporters until 1 September 2026, after which you are unable to remove from your list, and only those with less than 18 registered supporters will be able to add to their list

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Friends & Family

What do I do if my renewal payment failed for All Red Video?

If you payment has failed for the renewal of your All Red Video subscription you will receive a failed payment notification email. We will attempt to take payment up to 4 times before the account is cancelled. You will receive a failed payment notification email each time payment is attempted. If

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All Red Video Subscription Support

What type of evidence do you need to register as disabled?

You do not need supporting evidence in order to buy your ticket(s). Once you've completed your transaction, you'll receive a confirmation email with a link that allows you to upload the required supporting evidence. You have 48 hours to upload evidence following the purchase of your ticket(s).

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Concerts

I struggle with stairs, are there accessible seats?

Yes, we have accessible seating in multiple locations around the stadium.

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Concerts

Are there any restrictions on who can participate?

To complete the Anfield Abseil, participants must be over 10 years old. Participants under 18 will require parental consent completed via an online waiver and adult supervision at a maximum ratio of 1:2. There is no upper age limit as long as you are fit and healthy. There is a weight limit of 21 st

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The Anfield Abseil

Why aren't all Academy and women's matches shown live on LFCTV?

The Premier League restrictions around broadcast times mean that we are not able to provide live coverage of U18 and U21 games in a Premier League broadcast window (when there's another game in the league being televised). We are restricted in the number of games we can show live during the season

under 18

under 23

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All Red Video Support

When is Ticket Forwarding open before each fixture and when is the cut off?

Ticket Forwarding will be enabled approximately two weeks prior to each fixture. It will remain open until kick-off on matchday.

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Ticket Forwarding

Where are the mobility aid storage pods located?

Storage pods are located by the Main Stand, Kop and Kenny Dalglish Stand. If your request to store a mobility aid is successful, you will be assigned a location close to your designated turnstile.

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Stadium and Facilities

I already have an Access Card; do I need to apply for a new one?

If you already have an Access Card, you will not need to renew or apply again, unless your card has expired. To register your access requirements with the Club, you need to link your access requirements with the Club. Please provide your Access Card number alongside the email address & Supporter I

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Registering your Access Requirements

I am a Season Ticket holder/member with accessibility requirements. Can I return my seats via the Ticket Exchange?

Season Ticket holders and members with accessibility requirements are able to return their tickets via the Ticket Exchange. Follow the online Ticket Exchange release instructions. Alternatively, you can phone the Disability team on 0151 264 2500, option 1. If a Season Ticket holder with accessibilit

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Access to Tickets

Where can I find the Anfield Abseil Terms & Conditions?

The terms and conditions for the Anfield Abseil can be viewed on our website or by clicking here. Below is a brief summary of the key points of our Terms & Conditions. Due to the operational needs of Liverpool FC in undertaking its business as a football club, LFC may be required at short notice (

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The Anfield Abseil

Email Us form(Copy)

Process definition for Customer Facing 1 Old name: UAT Customer Facing 1 (Main Flow)(New Change)(Alex Carbon Copy)

User Guide

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Send Change of Ownership request form

Process definition for Launch linked GW

User Guide

Where are accessible seats and wheelchair bays located at St Helens Stadium?

Accessible seating is available across all available blocks in rows A-C, subject to availability. Wheelchair bays are available in 2 locations in the North Stand: Wheelchair platform: located in the Upper North Stand, positioned across the rear of blocks ND to NF - undercover with accessible to

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Match Tickets

Is smoking or vaping in the stadium permitted?

Smoking and vaping are NOT permitted within Anfield or St Helens Stadium.

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Stadium & Facilities

I am on the Season Ticket Waiting List, when will I be notified if I am going to be offered a Season Ticket?

Those supporters next on the waiting list will be contacted by Liverpool FC should an offer become available. Please ensure that your contact details are correct so you don't miss out on important updates and reminders. To check your position on the Season Ticket Waiting List, login to your My A

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Season Ticket Waiting List

What if there is a problem with the refund?

If the refund payment fails or is rejected, the bank or your credit card provider will inform us. We kindly request that you do not contact us in this instance, as we will be in touch with you directly to arrange the refund.

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Refunds

Are match credits earned when purchasing hospitality tickets for Premier League home fixtures?

Match credits will not be awarded for hospitality tickets for Premier League home fixtures.

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Premier League Home Credit Changes

How do I update my LFC Official App?

To update the LFC Official App: Visit your app store. Select Manage apps and device for Android or Updates for iOS. You'll be able to see any outstanding app updates.

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LFC Official App

I have already registered my access requirements with the Club, is my registration still valid?

If you have already registered your access requirements with the Club you will retain your access for season 2026/27, but you will need to register for an Access Card/LFC Digital Access Pass (DAP) for season 2027/28. You will be contacted directly with further information when it is your turn to r

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Registering your Access Requirements

HELP CENTRE

Search Results (398)

Is there a limit on the number of supporters that I can be linked with for season 2026/27?

What do I do if my renewal payment failed for All Red Video?

What type of evidence do you need to register as disabled?

I struggle with stairs, are there accessible seats?

Are there any restrictions on who can participate?

Why aren't all Academy and women's matches shown live on LFCTV?

When is Ticket Forwarding open before each fixture and when is the cut off?

Where are the mobility aid storage pods located?

I already have an Access Card; do I need to apply for a new one?

I am a Season Ticket holder/member with accessibility requirements. Can I return my seats via the Ticket Exchange?

Where can I find the Anfield Abseil Terms & Conditions?

Email Us form(Copy)

Send Change of Ownership request form

Where are accessible seats and wheelchair bays located at St Helens Stadium?

Is smoking or vaping in the stadium permitted?

I am on the Season Ticket Waiting List, when will I be notified if I am going to be offered a Season Ticket?

What if there is a problem with the refund?

Are match credits earned when purchasing hospitality tickets for Premier League home fixtures?

How do I update my LFC Official App?

I have already registered my access requirements with the Club, is my registration still valid?