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As part of the Fan Update process, which was introduced to ensure we hold accurate, up‑to‑date information about who is using a season ticket to access Anfield, each application must be registered to one supporter. Therefore, all details submitted for the season ticket waiting list must belong to th
Knowledge base article
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Season Ticket Waiting List
In line with our terms and conditions of sale, we are not able to offer a refund of any travel, accommodation or other miscellaneous costs incurred as the result of your ticket being cancelled. Review our Conditions of Sale that apply when the ticket it purchased: General Admission ticket Condition
Refunds
Disabled supporters and non-disabled supporters cannot enter the ballot within the same booking.
Local General Sale
All Red Rewards is free to join and open to all supporters worldwide, with no age restrictions. Register or sign in to your My Account on our website or the LFC Official App. You can access the All Red Rewards via the app navigation and start completing tasks to earn points towards benefits and rewa
All Red Rewards
Go to the All Red membership comparisons. Click Join now. Click Add to basket. Click Proceed to checkout. Log in to your My Account or register. Follow the prompts to enter your payment details. This is required for future monthly payments.
All Red
Do I need to book in advance? To avoid disappointment, we highly recommend you pre-book your abseil at our website. Tickets can be purchased online up to the time of the abseil, so if you decide you’d like to abseil on the day, we recommend checking online to book any available places that are lef
The Anfield Abseil
This could be due to: They have chosen to remove you from their Friends & Family List. Following the changes to Friends & Family for season 2025/26, some supporters had more than 18 accounts on their Friends & Family List and did not reduce this number before the deadline of 1 September 2025. As a
Friends & Family
Please contact Supporter Services as soon as possible and we can look into this for you. The Address option within your All Red Account will not update the current season's pack address, this is for future seasons only.
Managing Your Details
If you need to change your address, then you will need to do this with us and Computershare. To contact Computershare, write to them with supporting documentation (relevant photographic and address ID) at: Computershare Investor Services The Pavilions Bridgewater Road Bristol BS99 6ZZ To change
Manage Ticketing Account
To receive the discounts you are entitled to, you must show your NFC pass. All Season Ticket holders and All Red Full, Light and Junior members are entitled to these benefits, excluding the welcome gift. All Red Light members are only entitled to the retail discount. Read the full details of a
NFC Tickets & Stadium Access
No, tickets obtained via the ballot can only be purchased using credit or debit card.
For information about the Hillsborough disaster, please visit our website. For any Club statements or news about Hillsborough, please refer to our news page.
Club & Corporate Information
We will notify you by email around a week before the match with instructions on how to download your NFC pass to your smartphone. Should you wish to distribute your ticket(s), details on how to do this will also be noted on the email.
If you are having issues completing the Fan Update process, or have any queries, please contact Supporter Services.
Fan Update
Supporters can continue to utilise our Ticket Exchange, or if eligible our Ticket Forwarding service.
Ticket Distribution
If you’re having trouble logging in: Check you’re using the correct email address. Reset your password if needed. Contact Supporter Services.
LFC Website
Yes.
Ticket Forwarding
Season Ticket terms and conditions can be found here.
Season Ticket Renewals
The dedicated Young Adult area will be available to select during the 13+ All Red ticket sale. They will not be available for any other All Red ticket ballot. However, a further 200 tickets will be available for sale within the dedicated Young Adult area on a match-by-match basis. These tickets wi
Young Adult Area
To download NFC Passes on Samsung phones, you need to make sure that Google Chrome is set as your default browser. Otherwise, the download will be blocked, and you will receive an error like the below: To avoid this message and download your pass, follow these steps. Changing your default browser ma
