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To complete the Anfield Abseil, participants must be over 10 years old. Participants under 18 will require parental consent completed via an online waiver and adult supervision at a maximum ratio of 1:2. There is no upper age limit as long as you are fit and healthy. There is a weight limit of 21 st
Knowledge base article
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The Anfield Abseil
We constantly monitor the weather situation and will keep you updated in advance if we feel that the weather may affect your booking. We reserve the right to postpone abseils due to bad weather (strong winds, heavy rain, electric storms etc.) for safety reasons. If your abseil has been postponed due
Liverpool FC have a dedicated team dealing with disabled supporters enquiries and tickets, the LFC website is also a good place to find information. Before applying for match tickets, disabled supporters will be required to register with Liverpool Football Club by submitting one of the documents lis
General Ticketing FAQs
Do I need to book in advance? To avoid disappointment, we highly recommend you pre-book your abseil at our website. Tickets can be purchased online up to the time of the abseil, so if you decide you’d like to abseil on the day, we recommend checking online to book any available places that are lef
What do I have to do to earn or win? You must complete a range of easy tasks in order to earn points. When you have enough points you will be able to redeem them for your chosen rewards. You can view the current set of tasks, benefits and rewards within the ALL RED Rewards area of the Official LFC A
ALL RED Rewards
How do I redeem the benefits and rewards I've earned? Once you have completed some tasks, you may have earned enough points to redeem some benefits & rewards. The benefits & rewards will be listed within the ALL RED Rewards area of the Official LFC website. You use your accumulated points to redee
Video Streaming Problem or Video Not Playing If you are having problems with video streaming or videos not playing then please try the below. All Red Video content is now delivered using HTML5, Flash is no longer used as a delivery method. Please check you have a modern up to date browser such as Ch
ALL RED Video Support
You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold. For a full step-by-step guide, go to our Ticket Exchange page.
Ticket Exchange & Ticket Cash
All fans who have purchased Tickets or a Membership will be asked to do Multi-Factor Authentication. This will help us protect your account and make it more difficult for bots to access tickets.
Multi-Factor Authentication
Multi-Factor Authentication helps us to keep your account secure. We will occasionally send a 6-digit code to your registered mobile number, which you must enter before accessing the system. It also helps prevent bots from using scripts to purchase tickets and create fake accounts, which will allo
If your code doesn’t arrive, click the ‘Didn’t receive code? Resend.’ link. If it still doesn’t arrive, please make sure you have a signal on the mobile phone you have registered. If you still don't receive your code, please contact our Supporter Services Team .
You can update your mobile number in your 'My Account' area by clicking here .
No, you did not have to register. All Red members eligible for the 13+ sales will be sent a link on Friday 7 November. Disabled supporters will be sent a link on Thursday 6 November to access the disabled sale.
Members Sale
If you are an All Red full, light or junior member or a men’s, women’s or hospitality season ticket holder, your benefits give you access to the following retail discount across the season. 10% discount in LFC official UK based stores and online Please note, there is a £200 discount cap across the s
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Membership Benefits
You can amend your Supporters Club attached to your All Red membership account by logging into your ‘My All Red Account.' Once you've logged in, you should automatically be in your ‘profile,’ and ‘Supporters Club’ is amendable at the bottom via a drop down. Click ‘update’ to save your changes.
Managing Your Details
LFCTV subscription is through Sky or Virgin enables you to watch the LFCTV channel on your TV. For more information on subscribing to the LFCTV channel click here . All Red Video is an online subscription which is accessed via your PC or mobile device. For more information on subscribing to All Re
ALL RED Video Subscription Support
Unfortunately, we do not have specific accessible entrances however, we will try our best to assist where possible.
Concerts
Our abseil team will be taking pictures of you as you start your abseil – any pictures taken will be available to view and purchase via a QR code on your wristband after your abseil, so you can make this once in a lifetime experience even more memorable. You can buy your photos online using the QR C
We estimate your experience will last around 60 minutes, but this can depend on numbers and weather conditions. You will also have free entry to the LFC Museum as part of your ticket. The opening time for the Museum is 9am and last admission is 4pm.
If you need to store a mobility aid for an upcoming game, you will need to request a space in one of our storage pods. Requests can be made by contacting our Supporter Services team . Please see the permitted and prohibited items we are able to store below.
Stadium and Facilities
