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Will I need to meet eligibility criteria to join the Auto Cup Scheme for the 2026/27 Season? Yes, full eligibility criteria will be announced ahead of the auto cup scheme enrolment. Where can I find details about joining the Auto Cup Schemes, including eligibility criteria? You can read more det
Knowledge base article
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Season Tickets
We carefully select third-party suppliers to ensure the same high quality you expect from all our products. If you're unhappy with the quality of what you have received, contact Supporter Services.
Personalised Gifts and Souvenirs
It can take up to seven working days for you to receive confirmation that your Fan Update submission has been validated. After reviewing your application, we will email you to confirm your validation, or follow up with any questions.
Fan Update
If you require a personal assistant(s), you must enter the ballot for both you and your personal assistant(s) at the same time. Your ballot entry will be declined if you fail to do so. If you require assistance, please contact Supporter Services on 0151 264 2500 and select option 1.
Local General Sale
As seats are allocated randomly, it’s unlikely you would be allocated the same seats for multiple fixtures.
All Red
The entire All Red Video catalogue can be accessed via the connected TV apps. The same account used to access content on the All Red Video website and mobile Apple & Android apps can be used on the TV apps. This includes a live stream of LFCTV, the club's official TV channel, 24 hours a day, 7 day
All Red Video - Connected TV Apps
You can read the full policy on our website.
Season Ticket Change of Ownership
Yes, we offer the following souvenirs for purchase either online when booking your tour, or on the day of your experience: Souvenir photographs with the replica trophies: Champions £30 - 4 x Photos in booklets + keyring & magnet pack + all digital downloads + FREE press room digital photo Anfiel
Tour Information
You can update your mobile number in your My Account.
Multi-Factor Authentication
Select the Price Type relevant to the age of each supporter when entering a ballot. Supporters entering a ballot for Adult and Junior tickets should enter as a pair or on a 2:1 ratio. Failure to do so will result in your ballot entry being declined.
Like other club channels, All Red Video is not permitted to broadcast live first team games on the website, mobile or TV apps as match coverage is restricted by broadcast regulations. This includes Premier League fixtures and all other competitive competitions. We do screen live various academy game
All Red Video Support
Yes, LFCW Season Ticket and Hat-trick package holders can purchase additional season tickets(s) or Hat-trick package(s) on our website. You will need a supporter ID number for each supporter you are buying a Season Ticket or Hat-trick package for.
Match Tickets
Photo ID will help us to prove that the person who completes Fan Update is the named ticket account holder. Once the process is completed, we will delete your ID and photograph in compliance with GDPR data protection regulations.
Select the V12 Finance option at the checkout page and you will be automatically redirected to the V12 Finance website to complete your application. Please note, you must complete your finance application within 45 minutes.
Finance
To protect yourself when shopping online: Check the domain name of the website you are shopping on. The only Liverpool FC Official Store is store.liverpoolfc.com. Compare the price of the item to the price on the Liverpool FC Official Store. If the price is significantly lower than the Liverpool FC
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Products and Stock
When entering the All Red ticket ballot, you’ll have the option to confirm that, if your preferred seat location(s) are unavailable and your entry is successful, you’d like to be allocated alternative seats instead.
You must provide one of the following forms of photo ID: Passport. Driving license. Identity card, including the Post Office PASS Card. Your ID must be valid (not expired) and will be subject to validation checks. If you don't have a passport or driving licence, the Post Office PASS Card is an a
You are unable to review visual personalisation previews before checkout. We are working hard to improve the customer experience and hope to introduce this and other features in the future.
You will receive a decision almost instantly unless your application is referred. Please note, you must complete your online application within 45 minutes.
You'll need to register for a free All Red Essential account. If you already have an account, login to listen.
