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Knowledge base article
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ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)
Overview of Fan Update There are 4 steps to complete Fan Update, and it will take approximately 5 minutes: 1.Login to Fan Update and check the key details we hold for you 2.Capture your photo ID 3.Confirm your personal details and contact information 4.We’ll validate your Fan Update submission a
Fan Update
For someone to be able to add you to their Friends & Family list, they must know your supporter ID and postcode or surname. If someone has added you to their list without your consent, please contact Supporter Services.
Friends & Family
If you are having issues completing the Fan Update process, or have any queries, please contact our Supporter Services Team via email and they will get back to you to assist you further.
We receive an extremely high number of requests from students looking for specific information about the Club for research purposes. Unfortunately, due to the volume, we are unable to respond to every request with individual answers providing the level of detail required. Liverpool Football Club has
Fan Mail & Special Requests
1. Go to your OLSC Homepage 2. Tap on ‘Redeem’ 3. This will display all the items that you can spend your points on 4. Tap on the item you want to spend points on. 5. Tap to enter and go through the entry process and then tap to confirm 6. This will give you entry and subtract the points from your O
ALL RED Rewards for OLSC Committee Members
Please contact our Supporter Services as soon as possible and they will be able to look into this for you. PLEASE NOTE: The ‘delivery address’ option within members’ area, will not update this season's packs address, this is for future seasons only. You would need to contact Supporter Services reg
Managing Your Details
You can find the price of a All Red Videosubscription by clicking here or via the All Red Video mobile apps. You can also register for All Red Essentials for access to the free content and live match audio commentary.
ALL RED Video Subscription Support
All current prize draws and events will be advertised within the ‘Prize Draws’ section of your ‘My All Red Account.' Every month new competitions will be announced so make sure you are regularly checking in, to ensure that you don’t miss out!
Membership Benefits
You can only use the site to validate your Fan Update details once. If you need to modify your validation please Contact Us and a member of our team will be able to help.
In order to listen to free live audio match commentary, supporters will need to register for a free All Red Essentials account on the www.liverpoolfc.com website. To register for free please click here and enter your details.If you are already registered then go to the https://video.liverpoolfc.com/
ALL RED Video Support
How do I download the Official All Red Video App? It’s really easy to download the Official All Red Video App from your smartphone or tablet device. If you’re using an iPhone, iPad or Apple device just head to the App Store. If you’re on an Android device, simply go to the Play Store. How do I upd
All Red will have an allocation of spaces for the Matchday Mascot experiences throughout season 2025/26. The mascot allocation is based on age, All Red Juniors and Junior Men's Season Ticket Holders aged 6-11 years will be automatically entered into the draw for these spaces. These selections ar
All Red
It's important to follow the rules of the governing bodies of football and ensure that safety remains the number one priority for all supporters who come to Anfield. Flag Policy Commercially produced flags under 2m x 1m with a small pole (less than 7mm diameter and less than 1m long) will be allow
Stadium & Facilities
Audio guides are included in a LFC Stadium Tour ticket price and enhance the tour. Audio guides can be set to any of the 13 languages below: Arabic, Brazilian Portuguese, Dutch, English, French, German, Indonesian, Italian, Japanese, Mandarin, Norwegian, Spanish and Thai. We also offer the tou
Tour Information
There are accessible toilets located in all stands. Two of the toilets have changing places facilities; these are located in the Kop and Main Stand (Level 2). Should you require the use of the changing places facilities, please inform our Disability team at the time of booking any match tickets. The
Stadium and Facilities
To access All Red Video as part of your All Red Full membership, you must have completed Single Sign On (SSO)*. For further assistance with completing the Single Sign on process, please see our Single Sign On FAQs . You can access All Red Video here ALL RED Video - Home Click “Log In” in the top rig
Click into the All Red membership page Select the membership that you would like to purchase and click ‘Join Now’ and then click ‘Add to Basket’ If you are already signed in, then you will now be able to enter your promo code If you are not signed in, then you will be required to login before yo
Purchase and Renewal
You can amend your Supporters Club attached to your All Red membership account by logging into your ‘My All Red Account.' Once you've logged in, you should automatically be in your ‘profile,’ and ‘Supporters Club’ is amendable at the bottom via a drop down. Click ‘update’ to save your changes.
Supporters who had more than 18 Friends and Family linked to their account were required to reduce the number of accounts linked to them by 1 September 2025. After 1 September, any supporter who exceeds 18 Friends and Family on their account will have all of their Friends & Family removed automati
