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Match credits will not be awarded for hospitality tickets for Premier League home fixtures.
Knowledge base article
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Premier League Home Credit Changes
Our abseil instructors are used to helping abseil participants experiencing high levels of anxiety. They will support you to the best of their ability and give you positive encouragement to go ahead with your abseil. Unfortunately, if you do change your mind on the day, we would not be able to iss
The Anfield Abseil
Profanity filters are used across our personalised product catalogue. These filters work to prevent the most common offensive and prohibited terms reaching the checkout. If you think we’ve got it wrong, contact Supporter Services.
Personalised Gifts and Souvenirs
Yes, there are two options available to you: Return your ticket to the Club using the Ticket Exchange. Use Ticket Forwarding to forward your ticket to one of your registered Friends & Family. Please read the full details on our Season Ticket usage policy Every Seat, Every Game.
Usage Policy
You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold.
Ticket Exchange
The LFC Official App is available on both Apple and Android devices from our website.
LFC Official App
When invited, disabled supporters will need to complete Fan Update for their All Red account. For more information on when and how you will be contacted, see our FAQ What is LFC Fan Update, why is the Club doing it, and who needs to complete it? Personal assistant accounts will not be required t
Fan Update
All food and beverage units within the stadium stock and sell the match day programmes. Outside of the stadium, programmes are available at the below outlets: Kop Pod located across from the ticket office Small pod on side of retail store Anfield Road Container under LFCTV pod Retail pod next
Stadium & Facilities
If you have already reached the maximum number of supporters on your Friends & Family List, you will be unable to add anyone else and will receive an error message. If you have not reached the maximum number of supporters on your Friends & Family List, this will mean that the person you are trying
Friends & Family
The change has been brought in to help combat ticket misuse, one of the key areas identified from fan feedback from the recent Ticketing surveys and in line with the club’s ticketing principles.
Ticket Forwarding
For Adidas kits, we get stock deliveries throughout the year. You can be among the first to know about re-stocks by following LFCRetail on X. We'll also put updates on the Online Store. We often re-stock our own collections, so the best thing to do is check the Online Store regularly to see if the
Products and Stock
This could be due to: They have chosen to remove you from their Friends & Family List. Following the changes to Friends & Family for season 2025/26, some supporters had more than 18 accounts on their Friends & Family List and did not reduce this number before the deadline of 1 September 2025. As a
In line with our Ticketing Principles, we want to ensure that supporters follow the same process when sharing general admission tickets. Supporters will continue to have access to the club's Ticket Exchange and be able to use Ticket Forwarding.
Ticket Distribution
As seats are allocated randomly, it’s unlikely you would be allocated the same seats for multiple fixtures.
All Red
You will be required to enter the ballot in 2 transactions: Transaction 1 – standard ballot. Transaction 2 – 4+ ballot.
It can take up to seven working days for you to receive confirmation that your Fan Update submission has been validated. After reviewing your application, we will email you to confirm your validation, or follow up with any questions.
Tickets purchased during the local sales cannot be forwarded via Ticket Forwarding to a supporter on your Friends & Family List.
Local General Sale
Disabled supporters and non-disabled supporters cannot enter the ballot within the same booking.
You can read the full policy on our website.
Season Ticket Change of Ownership
Log in to My Account. Select My Friends & Family. Click the 3 dots next to the person you wish to remove. Select Remove and confirm by clicking Remove User.