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Will I need to meet eligibility criteria to join the Auto Cup Scheme for the 2026/27 Season?

Yes, full eligibility criteria will be announced ahead of the Auto Cup Scheme enrolment.

Knowledge base article

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ST Auto Cup Scheme

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Is there somewhere to keep my belongings?

There are boxes available to put your personal belongings in but these are left at your own risk. These boxes can hold handbags or small rucksacks, so please only bring what you need on the day. Anything larger will not be permitted.

Knowledge base article

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The Anfield Abseil

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What size bag can I bring into the stadium?

For safety and security purposes, ONLY the following bags are permitted entry into the stadium: ​ Small handheld bag which does not exceed A5 size (148.5 x 210 mm / 5.8 x 8.3 inches). LFC retail store clear carrier bag containing store purchases only. ​ Oversized bags larger than A5 will only be per

Knowledge base article

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Stadium & Facilities

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What if I change my mind on the day?

Our abseil instructors are used to helping abseil participants experiencing high levels of anxiety. They will support you to the best of their ability and give you positive encouragement to go ahead with your abseil. ​ Unfortunately, if you do change your mind on the day, we would not be able to iss

Knowledge base article

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The Anfield Abseil

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Is smoking or vaping in the stadium permitted?

Smoking and vaping are NOT permitted within Anfield or St Helens Stadium.

Knowledge base article

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Stadium & Facilities

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What do I do if my renewal payment failed for All Red Video?

If you payment has failed for the renewal of your All Red Video subscription you will receive a failed payment notification email. We will attempt to take payment up to 4 times before the account is cancelled. You will receive a failed payment notification email each time payment is attempted. ​ If

Knowledge base article

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All Red Video Subscription Support

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Why aren't all Academy and women's matches shown live on LFCTV?

The Premier League restrictions around broadcast times mean that we are not able to provide live coverage of U18 and U21 games in a Premier League broadcast window (when there's another game in the league being televised). ​ We are restricted in the number of games we can show live during the season

under 18

under 23

Knowledge base article

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All Red Video Support

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What content is available on the All Red Video connected TV apps?

The entire All Red Video catalogue can be accessed via the connected TV apps. The same account used to access content on the All Red Video website and mobile Apple & Android apps can be used on the TV apps. ​ This includes a live stream of LFCTV, the club's official TV channel, 24 hours a day, 7 day

Knowledge base article

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All Red Video - Connected TV Apps

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How do I sign up for the free trial of All Red Video?

Go to the All R​​ed membership comparisons.​​ Click Join now.​​ ​Click Add to basket. Click Proceed to checkout. Log in to your My Account or register. Follow the prompts to enter your payment details. This is required for future monthly payments.

Knowledge base article

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All Red

Email Us form(Copy)

Process definition for Customer Facing 1 Old name: UAT Customer Facing 1 (Main Flow)(New Change)(Alex Carbon Copy)

User Guide

Membership Query (Sub-Case ver)

Raise a Membership Query with the Membership Floorwalker team

User Guide

Membership Query (Case Notes Ver)

Raise a Membership Query with the Membership Floorwalker team

User Guide

Test- Notes

Process definition for Test- Notes

User Guide

Automations Launcher (Persona App)

Automations and Forms launcher for deploying to the Persona App menu

User Guide

Send Retail Disclaimer Form v2

Process definition for Launch linked GW

User Guide

Copy of Create Certificate

Process definition for Create Certificate v2

User Guide

Copy of Email Us form

(All Red updates phase 2 with email validation)

User Guide

[Template] Basic Contact Form Template

Process definition for Customer Facing 1 Old name: UAT Customer Facing 1 (Main Flow)(New Change)(Alex Carbon Copy)

User Guide

Membership Query

Raise a Membership Query with the Membership Floorwalker team

User Guide

Membership Query(Copy)

Raise a Membership Query with the Membership Floorwalker team

User Guide

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