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It’s really easy to download the Official All Red Video App from your smartphone or tablet device. If you’re using an iPhone, iPad or Apple device, use the App Store. If you’re on an Android device, go to the Play Store.
Knowledge base article
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All Red Video App
If you subscribed via the Official All Red Video App, go to the respective store to manage your subscription and payment details. We cannot manage this for you as we do not have access to this information.
We are always looking at ways to improve the fan experience, whether that’s at Anfield or in the digital space and we are exploring how we use technologies and how best to integrate them into our current platforms.
LFC Forums
Our forums closed in June 2025.
To use the LFC Official App, your device must be running: iOS 16.0 or later, or The latest Android operating system. If you are on the latest version, try deleting the app and reinstalling it. If the issue persists, contact Supporter Services.
LFC Official App
You can use Ticket Exchange to list your tickets for Premier League Home fixtures.
Ticket Forwarding
In exceptional circumstances, the person you have forwarded your ticket to is able to submit a request to return the ticket back to you if they can no longer attend. The form to request a ticket to be returned to the sender is available in your My Account. Requests will be reviewed within 24 wor
Storage pods are located by the Main Stand, Kop and Kenny Dalglish Stand. If your request to store a mobility aid is successful, you will be assigned a location close to your designated turnstile.
Stadium and Facilities
To retrieve your Supporter ID, you can use the Supporter ID retrieval tool. You can also find your Supporter ID in your My Account. You only need your email address and password to log in to your All Red account.
Ticketing System Help
Supporters can continue to utilise our Ticket Exchange, or if eligible our Ticket Forwarding service.
Ticket Distribution
You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold.
Ticket Exchange and Ticket Cash
The Premier League restrictions around broadcast times mean that we are not able to provide live coverage of U18 and U21 games in a Premier League broadcast window (when there's another game in the league being televised). We are restricted in the number of games we can show live during the season
under 18
under 23
All Red Video Support
To complete the Anfield Abseil, participants must be over 10 years old. Participants under 18 will require parental consent completed via an online waiver and adult supervision at a maximum ratio of 1:2. There is no upper age limit as long as you are fit and healthy. There is a weight limit of 21 st
The Anfield Abseil
Please use this email form and select Match Credits as your query which can be found under Ticketing and Men’s Football. Ensure you provide as much information as possible when contacting us about your match credit query. You must contact us by 1 August 2026 if you need to query a match credit f
Match Credits
To download NFC Passes on Samsung phones, you need to make sure that Google Chrome is set as your default browser. Otherwise, the download will be blocked, and you will receive an error like the below: To avoid this message and download your pass, follow these steps. Changing your default browser ma
Visit the ballots page. Click Edit. Click the three dots next to the relevant fixture and then click Edit again. You’ll be able to amend your preferred areas, the price you’re happy to pay as well as the number of tickets and the people you are applying with. Once you’ve saved your application, clic
All Red
It varies depending on the competition. For Premier League home fixtures, both the supporter who forwards a ticket and the receiving supporter will not earn a match credit. However, for European away, Cup home and any tickets bought through the Auto Cup Scheme (ACS), only the supporter who forward
Ticket Forwarding is in place for Premier League home and Cup home fixtures. Cup credits will not be transferred or lost for home Cup fixtures for season 2026/27, they will stay with the supporter who purchased them.
You must ensure that just that the specific area(s) you require are selected from within the area selection list. You must then ensure Allocate me seats in any area is switched off, the toggle should be grey. This way, if you are successful, you will only be allocated seats in your preferred area.
A digital version of the matchday programme is available to purchase. Should this format not be a suitable alternative, you can contact Supporter Services or our dedicated Disability Team on 0151 264 2500, selecting the option for disabled supporter enquiries.
Match Day
