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If you are experiencing issues or delays with your Citizen Card application, please keep us informed on the status of your application if you think you may miss the Fan Update completion deadline. You can view estimated timescales for how long applications usually take to be processed here.
Knowledge base article
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Fan Update
Once logged in, tap on the Supporters Club icon. If it does not already appear, search for your OLSC. The name will be OLSC and then the location of your Club. Once found tap on the OLSC. Tap on Request to Join Group. Your request will then be waiting to be verified by the admins of your OLSC. Once
ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)
For information about the Hillsborough disaster, please visit our website. For any Club statements or news about Hillsborough, please refer to our news page.
Club & Corporate Information
1. You have received a message (email/whatsapp/SMS/other) to join an OLSC 2. Enter the link received into your browser 3. Log in/Register 4. Tap continue on the pop-up asking whether you ‘Accept Group Invite’ 5. You are now part of the OLSC
No, there will continue to be a sales period for disabled supporters who are successful in the ballot. The July sale for ballot winners will take place from 1pm until 5pm, Monday 10 November. We will continue to explore opportunities to streamline the process for disabled supporters, including t
Members Sale
Click here to watch a video guide.
The change has been brought in to help combat ticket misuse, one of the key areas identified from fan feedback from the recent Ticketing surveys and in line with the club’s ticketing principles.
Ticket Forwarding
Like other club channels, All Red Video is not permitted to broadcast live first team games on the website or TV channel as match coverage is restricted by broadcast regulations. This includes Premier League fixtures and all other competitive competitions. We do, however, screen live some academy an
ALL RED Video Support
Wheelchair spaces are located in the Lower Anfield Road, all tiers of the Main Stand and the Kop. In both the Lower Anfield Road and the Kop, there is availability for up to two personal assistants to accompany each wheelchair user. Ambulant supporters can sit in any area of the ground. More accessi
Stadium and Facilities
There are some hospitality packages with access to wheelchair bays. For more information on availability, or if you have a specific access request due to your disability, please contact our Hospitality team.
Ticket Sales
How to apply How do I apply for finance to pay for my Season Ticket? Select the V12 Finance option at the checkout page and you will be automatically redirected to the V12 Finance website to complete your application. Please note, you must complete your finance application within 45 minutes. What
Season Ticket Renewals
If you live in the UK, you can purchase All Red Full and Light memberships through both the LFC online store and LFC official retails stores.
Purchase and Renewal
Minimum clothing standards For your safety, you need to follow these guidelines to complete the abseil: Your shoulders, midriff and upper legs should be covered No loose clothing please e.g. long skirts or flowing cardigans Wear closed toe shoes, trainers or boots that will not fall off. Open toe sh
The Anfield Abseil
Full, light or junior members can add themselves back onto auto-renewal at any time during the season by following the below steps: Login to https://profile.liverpoolfc.com/en/sign-in On the left-hand side, click into ‘Manage All Red membership’ To cancel your auto-renewal, click the ‘Reinstate Au
To remove yourself from auto-renewal, follow the steps below: Login to https://profile.liverpoolfc.com/en/sign-in On the left-hand side, click into ‘Manage All Red membership’ To cancel your auto-renewal, click the ‘Cancel Auto-Renewal’ button near the bottom of the page You’ll see a pop up to con
If your code doesn’t arrive, click the ‘Didn’t receive code? Resend.’ link. If it still doesn’t arrive, please make sure you have a signal on the mobile phone you have registered. If you still don't receive your code, please contact our Supporter Services Team .
Multi-Factor Authentication
Yes, if you’re a light member you can also have the monthly All Red video membership too. If you are wanting to swap your membership type from light to full to gain full seasonal access to All Red video, you must request a refund within 14 days of purchasing your light membership.
Will I need to meet eligibility criteria to join the Auto Cup Scheme for the 2025/26 Season? Yes, season ticket holders are subject to the same qualifying criteria as members. This allows for a much fairer process for all supporters who would like to attend home cup matches. Where can I find detai
Storage pods are located by the Main Stand, Kop and Kenny Dalglish Stand. If your request to store a mobility aid is successful, you will be assigned a location close to your designated turnstile.
If you need to store a mobility aid for an upcoming game, you will need to request a space in one of our storage pods. Requests can be made by contacting our Supporter Services team . Please see the permitted and prohibited items we are able to store below.
