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Knowledge base article
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ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)
The Club's Equality and Diversity Manager is Rishi Jain (Director of Impact). If you have would like to share any experiences or have any feedback to help us improve our services, then he can be contacted by emailing our Fan Services team here. To see more information on Equality, Diversity and Incl
Complaints, Suggestions and Thank Yous
You can subscribe to LFCTV on Sky if you live in the UK or Ireland, and also on Virgin Media if you are in the UK by contacting your service provider. If you are overseas then access to the channel is available online via the club's video on-demand service All Red Video. The subscription costs £
ALL RED Video Subscription Support
You can amend your Supporters Club attached to your All Red membership account by logging into your ‘My All Red Account.' Once you've logged in, you should automatically be in your ‘profile,’ and ‘Supporters Club’ is amendable at the bottom via a drop down. Click ‘update’ to save your changes.
Managing Your Details
No, there is no limit however, if you are a Season Ticket holder you will need to comply with the new 'Every Seat Every Game' policy.
Ticket Distribution
If you are a professional media organisation and wish to film at Anfield or any other LFC site, please click here to access the filming permission form and submit your request. Please ensure you provide all of the required information and accompanying documents, as your request will not be processed
Club & Corporate Information
Smoking and vaping are NOT permitted within Anfield.
Stadium & Facilities
Supporters wishing to nominate someone else to use their European away ticket will now need to ensure these supporters are on their Friends & Family list Ticket Forwarding will be available on a trial basis for European away fixtures Full details of the new trial will be shared via email ahead o
You can login or logout at any time by clicking on the account icon on the top right corner of your TV. You can also login by clicking to play a video that requires a free All Red Essential membership (which you can identify by the label “Essential”) or a video that requires a paid All Red Full or
ALL RED Video - Connected TV Apps
We constantly monitor the weather situation and will keep you updated in advance if we feel that the weather may affect your booking. We reserve the right to postpone abseils due to bad weather (strong winds, heavy rain, electric storms etc.) for safety reasons. If your abseil has been postponed due
The Anfield Abseil
Supporters can buy any tickets that have been returned by other supporters through our Ticket Exchange. Tickets are available on a first-come, first-served basis. Here's how to check availability and buy any available tickets: How to see when Ticket Exchange is open for a match Check the table at th
Ticket Exchange & Ticket Cash
1. You have received a message (email/whatsapp/SMS/other) to join an OLSC 2. Enter the link received into your browser 3. Log in/Register 4. Tap continue on the pop-up asking whether you ‘Accept Group Invite’ 5. You are now part of the OLSC
Sales for All Red membership for Season 2025/26 have now concluded. You can register your interest for the All Red membership for Season 2026/27. We will send you an update via email once this has been made live. If you are an existing member, you are still able to access content until 31st May 20
All Red
Once the fixture date and time has been confirmed, your matchday NFC pass will be available to download within My Account. We will also notify you by email around a week before the match, and send instructions on how to download your NFC pass and how to distribute your other ticket(s) to your guests
NFC Tickets & Stadium access
Like other club channels, All Red Video is not permitted to broadcast live first team games on the website, mobile or TV apps as match coverage is restricted by broadcast regulations. This includes Premier League fixtures and all other competitive competitions. We do, however, screen live various ac
ALL RED Video Support
If you are a new season ticket holder or member the button will stay greyed out until a week or two before the first home Premier League match of the season. Please log in and download your pass at this time. You do not need to have it downloaded in order to buy tickets. It could also be greyed out
If you need to store a mobility aid for an upcoming game, you will need to request a space in one of our storage pods. Requests can be made by contacting our Supporter Services team . Please see the permitted and prohibited items we are able to store below.
Stadium and Facilities
For all information relating to the Local General Ballots, please see our dedicated hub and FAQs
General Ticketing FAQs
In order to listen to free live audio match commentary, supporters will need to register for a free All Red Essential account. To register for free please click here and enter your details. If you are already registered then go to https://video.liverpoolfc.com/ and login as normal to listen to the
Bags no bigger than A5 are allowed into the stadium, and all bags will be searched on entry. There are no bag storage facilities available at St Helens Stadium.
Match Day
