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How do I add or remove a Friend or Family Member to my Membership account?

Visit your Ticketing Account to view, add and remove Friends and Family members. If you do not have a Supporter ID number then you should register with our online ticketing service before following this guide. ​ Important - restrictions on adding to your Friends and Family list within the season ​ I

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How do I reset my password?

To reset your password, please follow the below steps: ​ Log into your My Account.​​​ Click Forgotten password? under the password box. ​ You'll then receive an email with password reset steps. ​ So that you are able to receive the password reset link, please add tickets@fans.emails.Liverpoolfc.com

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How can I update the email address associated with my membership account?

If you need to update your email address on your account, please contact Supporter Services. ​ If you are over 18 years old, you as the account holder must contact us yourselves and confirm full data protection before any amends would be made to your account. ​ If you are a parent/guardian of a chil

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I have bought a season 2026/27 membership and the address I’ve given for my pack delivery is incorrect, how do I update this?

Please contact Supporter Services as soon as possible and we can look into this for you. ​ The Address option within your A​ll R​​ed Account will not update the current season's pack address, this is for future seasons only.

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How do I select my supporters club as a member?

You can amend your Supporters Club attached to your All Red membership account by following these steps: ​ Log into your My Account.​​​ At the bottom via a drop down, Supporters Club is amendable. Click Update to save your changes.

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How do I sign up for the free trial of All Red Video?

Go to the All R​​ed membership comparisons.​​ Click Join now.​​ ​Click Add to basket. Click Proceed to checkout. Log in to your My Account or register. Follow the prompts to enter your payment details. This is required for future monthly payments.

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I am an All Red Light member, can I also have an All Red Video membership?

You can have an All Red Light and a Video membership. ​ If you want to upgrade from All Red Light to All Red Full to gain full seasonal access to All Red Video, you must request a refund within 14 days of purchasing your All Red Light membership.

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Which All Red Junior product will have access to the mascot benefit?

All Red will have an allocation of spaces for the Matchday Mascot experiences throughout season 2025/26. ​ The mascot allocation is based on age, All Red Juniors and Junior Men's Season Ticket Holders aged 6-11 years will be automatically entered into the draw for these spaces. ​ These selections ar

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Which All Red product type will give me access to ticketing sales?

All Red Full, Light or Junior members will get access to an allocation of over 13,000 tickets for each Premier League home fixture in two ticket sales (July and November) *, exclusive access to the sale of late availability tickets before each Premier League home fixture* and access to the Auto-Cup

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How do I know if I have already completed Single Sign On (SSO)?

If you can succesfully log in to My Account using your email address, you have succesfully completed SSO. You can check your supporter ID once you are logged in. ​

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When was the deadline for Single Sign On (SSO)?

The deadline for completing SSO was 5pm Monday 9 March 2026. Any accounts that had not completed the process by this time have now been deactivated, and any associated purchase history has been lost. If you have missed the SSO deadline, you will need to create a​​ new account. ​ If you have missed t

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Are nursing rooms available at Anfield?

There are nursing facilities available in the Lower Main Stand, subject to availability. ​ If you require access, please approach a steward who will be able to assist you. ​ Please note ​ You must bring your own breast pump, which must fit in a small bag and will be subject to usual searches upon en

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Is smoking or vaping in the stadium permitted?

Smoking and vaping are NOT permitted within Anfield.

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Can I bring a baby into the Stadium?

As per the Club's Ticketing Terms & Conditions, children under the age of 2 are not permitted to enter or access the stadium on a match day. ​

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What payment methods are accepted at Anfield?

Anfield stadium is now fully cashless, which helps reduce queues during peak times. It also makes things more secure for us and will ultimately help us to deliver the best possible customer service to all our fans. What payments do you accept? All major contactless debit and credit cards will be acc

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Where can I buy a programme on a match day?

All food and beverage units within the stadium stock and sell the match day programmes. ​ Outside of the stadium, programmes are available at the below outlets: ​ Kop Pod located across from the ticket office Small pod on side of retail store ​ Anfield Road Container under LFCTV pod Retail pod next

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How can I see my tickets in the LFC Official App?

Open the LFC Official App and log in. Click Discover on the bottom right menu of the app. Select My Tickets. Check that your app is up to date if you experience any issues. ​ ​

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How do I update my LFC Official App?

To update the LFC Official App:​ ​ Visit your app store. Select Manage apps and device for Android or Updates for iOS. ​ You'll be able to see any outstanding app updates. ​

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I can’t see my Credit Balance in the app. What do I do?

If you can’t see your match credits in the LFC Official App, try the following: ​ Close and restart the app. Log out and back in again. Delete the app and reinstall it. ​ If the issue persists, contact Supporter Services.

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How can I download the fixture list?

You can download the fixture calendar for the Men's, Women's, U18's and U21's teams once they are released for the forthcoming season. Go to the Fixtures website.​ Click Add Fixtures to Calendar. Select which fixture lists you want to download. If you are facing any issues, visit the support portal

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