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Supporters can continue to utilise our Ticket Exchange, or if eligible our Ticket Forwarding service.
Knowledge base article
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Ticket Forwarding
You can update your mobile number in your My Account.
Multi-Factor Authentication
All supporters who have purchased Tickets or a Membership will be asked to do Multi-Factor Authentication. This will help us protect your account and make it more difficult for bots to access tickets.
No, unfortunately this is not possible.
Finance
Supporters are contacted via email when they are required to complete Fan Update. If you have not received an invite to complete the process and believe you should have, please contact Supporter Services.
Fan Update
All Red members (Full, Light and Junior) are required to re-download a new NFC pass for 2026/27 to enhance ticket security.
NFC Tickets
You'll need to register for a free All Red Essential account. If you already have an account, login to listen.
All Red Video Support
Criteria for home and away cup fixtures (European, FA and League Cup) will be based on match credits earned in previous seasons only. We will no longer use match credits earned within a season for fixtures played later that same season. These match credits will not count towards your Credit Balanc
Multi-Year Loyalty (MYL)
Children attending events at Anfield must be accompanied by an adult aged 18 or over, subject to the following supervision ratios: Men's fixtures Children aged 2 to 16: maximum of 3 juniors per adult. Women's fixtures Children aged 2 to 11: maximum of 3 juniors per adult. Children aged 12 to 16: max
Stadium & Facilities
Items that are fulfilled by a third party will be indicated as third party products on the product page and at checkout.
Personalised Gifts and Souvenirs
Minimum clothing standards For your safety, you need to follow these guidelines to complete the abseil: Your shoulders, midriff and upper legs should be covered No loose clothing please e.g. long skirts or flowing cardigans Wear closed toe shoes, trainers or boots that will not fall off. Open toe sh
The Anfield Abseil
This may be because: You do not have an eligible All Red membership or Season Ticket. Your account is blocked. You must hold a Full, Light or Junior All Red membership to be eligible to buy or register for tickets for Premier League home games. For some Premier League games, you also require a min
Match Credits
The stadium can be reached by train, bus, car, or supporter coach services. Train: St Helens Central station is approximately a 15-minute walk from the stadium. Bus: Several local bus services stop directly outside the stadium on Peasley Cross Lane. Supporter Coaches: Expedia supporter coaches opera
Transport & Parking
For safety and security purposes, ONLY the following bags are permitted entry into the stadium: Small handheld bag which does not exceed A5 size (148.5 x 210 mm / 5.8 x 8.3 inches). LFC retail store clear carrier bag containing store purchases only. Oversized bags larger than A5 will only be per
You will receive a decision almost instantly unless your application is referred. Please note, you must complete your online application within 45 minutes.
If the seat hasn't been sold yet, you cancel your request in the Ticket Resale section in My Account: If your ticket has been sold on the Ticket Exchange, the seat cannot be retrieved.
Ticket Exchange
Login to your account to update your contact details.
Season Ticket Waiting List
All food and beverage units within the stadium stock and sell the match day programmes. Outside of the stadium, programmes are available at the below outlets: Kop Pod located across from the ticket office Small pod on side of retail store Anfield Road Container under LFCTV pod Retail pod next
No, V12 Finance can only offer finance to UK residents.
If the refund payment fails or is rejected, the bank or your credit card provider will inform us. We kindly request that you do not contact us in this instance, as we will be in touch with you directly to arrange the refund.
Refunds
