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In line with our Ticketing Principles, we want to ensure that supporters follow the same process when sharing general admission tickets. Supporters will continue to have access to the club's Ticket Exchange and be able to use Ticket Forwarding.
Knowledge base article
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Ticket Distribution
In exceptional circumstances, the person you have forwarded your ticket to is able to submit a request to return the ticket back to you if they can no longer attend. The form to request a ticket to be returned to the sender is available in your My Account. Requests will be reviewed within 24 wor
Ticket Forwarding
You can use Ticket Exchange to list your tickets for Premier League Home fixtures.
The Premier League restrictions around broadcast times mean that we are not able to provide live coverage of U18 and U21 games in a 'Premier League broadcast window' (when there's another game in the league being televised). Therefore we are restricted in the number of games we can show live durin
under 18
under 23
All Red Video Support
From 1 September 2026, the option to remove supporters from your Friends & Family List will be suspended for the remainder of the season.
Friends & Family
You can forward ticket(s) as often as you’d like throughout the season to anyone on your Friends & Family List, however each ticket can only be forwarded once per fixture.
To help combat ticket misuse, one of the key areas identified from supporter feedback from the recent ticketing surveys and in line with the club's ticketing principles.
Supporters can continue to utilise our Ticket Exchange, or if eligible our Ticket Forwarding service.
Each supporter will have a Credit Balance for European home and European away fixtures. These totals will include any match credits earned across any European competitions in the relevant period covered by the Credit Balance. This will cover three full seasons once the transition to MYL is complete.
Multi-Year Loyalty (MYL)
A three-year period strikes a balance between: Being able to recognise long-term loyalty from supporters who have earned match credits over multiple seasons Reducing the difficulty for new or young supporters to earn match credits
We have a dedicated team dealing with disabled supporters enquiries and tickets, the LFC website is also a good place to find information. Before applying for match tickets, disabled supporters will be required to register with Liverpool Football Club by submitting one of the documents listed below.
Access to Tickets
Disabled Season Ticket holders and members are able to return their tickets via the Ticket Exchange. Follow the online Ticket Exchange release instructions. Alternatively, you can phone the Disability team on 0151 264 2500. If a disabled Season Ticket holder attends the match with a personal assist
There are some hospitality packages with access to wheelchair bays. For more information on availability, or if you have a specific access request due to your disability, please contact our Hospitality team.
See the full breakdown of ticket prices for disabled supporters.
Match credits will not be awarded for tickets that remain unsold once posted on the Ticket Exchange. We encourage supporters to post their ticket for resale on the Ticket Exchange as early as possible to ensure tickets have maximum chance of selling to other supporters. Supporters are able to post t
Premier League Home Credit Changes
There is a waiting list for all season tickets. This list is currently closed due to high levels of demand and is unlikely to open in the foreseeable future. Any further announcements will be made on our website.
Log in to My Account. Select My Friends & Family. Click the 3 dots next to the person you wish to remove. Select Remove. Select Remove User.
No, please follow the process in the system and try to upload your photo ID, you have three attempts to successfully upload your ID. If after three attempts you are unsuccessful, you'll be temporarily blocked, and you'll be prompted to fill out a short form. The team will review your upload attemp
Fan Update
If you are having issues completing the Fan Update process, or have any queries, please contact Supporter Services.
Supporters are contacted via email when they are required to complete Fan Update. If you have not received an invite to complete the process and believe you should have, please contact Supporter Services.
