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Match credits will not be awarded for tickets that remain unsold once posted on the Ticket Exchange. We encourage supporters to post their ticket for resale on the Ticket Exchange as early as possible to ensure tickets have maximum chance of selling to other supporters. Supporters are able to post t
Knowledge base article
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Premier League Home Credit Changes
If you've been invited to complete Fan Update and fail to do so, you won't be able to buy tickets in future sales or attend any matches at Anfield using the account we asked you to complete Fan Update for. Any tickets bought by or currently held by the account (e.g. transferred to it via Ticket Forw
Fan Update
Accessible seating is available across all available blocks in rows A-C, subject to availability. Wheelchair bays are available in 2 locations in the North Stand: Wheelchair platform: located in the Upper North Stand, positioned across the rear of blocks ND to NF - undercover with accessible to
Match Tickets
Photo ID will help us to prove that the person who completes Fan Update is the named ticket account holder. Once the process is completed, we will delete your ID and photograph in compliance with GDPR data protection regulations.
You can view a detailed summary of your Credit Balance in the LFC Official App. If you’ve already downloaded the app, make sure you have the latest version. Within the app, you can view your Credit Balance for each competition, home and away. Our video guide explains how to view your Credit Bala
Match Credits
Ticket Forwarding will be enabled approximately two weeks prior to each fixture. It will remain open until kick-off on matchday.
Ticket Forwarding
It is only possible to forward tickets to supporters on your Friends & Family List.
No, you will be unable to purchase another ticket any additional sales.
Unfortunately, we do not have specific accessible entrances however, we will try our best to assist where possible.
Concerts
Please be patient, the verification process relies on an admin from your OLSC to log in a review each and every fan who have submitted to join the group.
Official Liverpool Supporters Club (OLSC) Members
When the Access Card team informs you of the symbols you are eligible for on your Access Card, the Club will translate that into your ticket eligibility. The below table is a guide to which tickets you will be eligible to purchase at a concessionary rate. Ticketing Category Symbols Wheelchair user
Registering your Access Requirements
If you have already registered your access requirements with the Club you will retain your access for season 2026/27, but you will need to register for an Access Card/LFC Digital Access Pass (DAP) for season 2027/28. You will be contacted directly with further information when it is your turn to r
The LFC Official App is available on both Apple and Android devices from our website.
LFC Official App
Any feedback or complaints that involve any acts of discrimination against yourself or other people should be submitted through our Contact Us page. If you wish to report any incidents of discrimination, be it online or in-stadia, you can do so by clicking here.
Complaints, Suggestions and Thank Yous
We receive an extremely high number of requests from students looking for specific information about the Club for research purposes. Unfortunately, due to the volume, we are unable to respond to every request with individual answers providing the level of detail required. Liverpool Football Club has
Fan Mail & Special Requests
Please contact Supporter Services as soon as possible and we can look into this for you. The Address option within your All Red Account will not update the current season's pack address, this is for future seasons only.
Managing Your Details
If your code doesn’t arrive, click Didn’t receive code? Resend. If it still doesn’t arrive, please make sure you have a signal on the mobile phone you have registered. If you still don't receive your code, please contact Supporter Services .
Multi-Factor Authentication
Multi-Factor Authentication helps us to keep your account secure. We will occasionally send a 6-digit code to your registered mobile number, which you must enter before accessing the system. It also helps prevent bots from using scripts to purchase tickets and create fake accounts, which will allo
All supporters who have purchased Tickets or a Membership will be asked to do Multi-Factor Authentication. This will help us protect your account and make it more difficult for bots to access tickets.
All Red members and Season Ticket holders with a stadium access card will not need new cards for season 2026/27. Their existing card will remain active provided they have renewed by 14 Aug 2026.
NFC Tickets & Stadium Access
