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How can I update my contact preferences?

You can update your contact preferences in My Account. Under your account details you'll notice you've three options, select Contact Preferences and amend as appropriate.

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Managing Your Details

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How can I update the email address associated with my Membership account?

You can update the e-mail address on your Membership account by logging into My Account. New Memberships must be created with a unique email address that isn't used on any other registered account. Existing Memberships that are being renewed may continue to share email addresses.

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Managing Your Details

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How do I add or remove a Friend or Family Member to my Membership account?

We have a full guide here on how to view, add and remove Friends and Family members. If you do not have a Supporter ID number then you should register with our online ticketing service before following this guide.Important - restrictions on adding to your Friends and Family list within the season​If

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Managing Your Details

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How do I select my Supporters Club as a Member?

You can update the Supporters Club attached to your Membership account by logging into My Account.​​Once you've logged in, you'll need to select 'Edit Details' and you'll notice the Supporters Club box as shown below: Select your desired supporters club and then save your ch

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Managing Your Details

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How do I update the address on my Membership account?

You can view the address we have linked to your Membership account by logging into My Account and viewing the My Profile section. You can change the address on your account in the 'Edit Details' section. Please note: if you have been through the Fan Update process, you will not be able to

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Managing Your Details

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How to reset your Membership password

Problems receiving your password reset linkIt’s best to use Google Chrome on a PC or a laptop to change your password instead of using mobile/tablet browsersIf your email service has a Safe Senders feature, please add tickets@fans.emails.liverpoolfc.com to your safe sender’s list. If you don’t have

members area

password reset

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Managing Your Details

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Why can't I log in to the Members' Area?

If you are seeing this error message when trying to log in to the Members' Area using your existing details, you need to reset your password: Wrong Supporter ID or password provided. You may need to update your password, please click here to reset your password.Follow the link on the error mess

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Managing Your Details

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