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New Season Ticket holders and Members can go here for a step-by-step guide.A full video guide on how to use NFC is also available.N.B. If you have renewed your Season Ticket or Membership for the new season then you existing NFC pass with automatically update a week or two before the first home Prem
Knowledge base article
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NFC Tickets & Stadium access
No, you do not need to be a member but you do need to be registered and have a Supporter ID Number to be added to Friends and Family.If you do not have a Supporter ID then you need to go to the Ticketing login page, click 'log-in' and then 'Register', and enter your details to s
Ticket Forwarding
1) Ticket Forwarding may be unavailable.Ticket Forwarding is usually made available approximately one week before each home game. Click here to see if it is available for the game you are trying to forward.There are also times when you may not be able to access Ticket Forwarding in your account ev
We have collected the most frequent questions from supporters about NFC ticketing in one place, to help you find the information you need. Click on any of the questions above to jump to its answer. 1. How do I download and open my NFC ticket on an Apple phone?We have a step-by-step guide on how to d
The club issues digital tickets for fans to access the stadium but recognises there may be a small number of fans who may find these difficult to use. We therefore provide Access Cards, which are a photographic ID card that can be used at the turnstile instead of a digital ticket, to those who meet
Follow the instructions below if your pass has expirediPhoneOpen your Apple Wallet appTap on the "View Expired Passes" text (you might need to scroll down if you have lots of passes in your wallet)Supporters need to unhide their NFC pass if it has dropped into their expired passes, or it w
Here's everything you need to know about accessing Anfield using your NFC mobile ticket. You can read the guide online below, or you can download a copy of the guide at the bottom of this page.How do NFC mobile tickets work?An NFC Pass (Near Field Communication) is a digital ticket/pass that is
If I can’t attend a Premier League home fixture, what options are available to me?Option 1 - Return your ticket to the Club using the Ticket ExchangeOption 2 - Forward your ticket to registered Friends or FamilyMy circumstance have changed and I may not be able to attend the minimum of 15 Premier
Season Ticket Renewals
Will I need to meet eligibility criteria to join the Auto Cup Scheme for the 2025/26 Season? Yes, season ticket holders are subject to the same qualifying criteria as members. This allows for a much fairer process for all supporters who would like to attend home cup matches. Where can I find deta
Yes, there are two options available to you:Return your seat for re-sale via the Ticket Exchange.Use Ticket Forwarding to forward your ticket to one of your registered Friends & Family. Please read full details on our new Season Ticket usage policy ‘Every Seat, Every Game’ which has been introd
How to applyHow do I apply for finance to pay for my Season Ticket? Select the V12 Finance option at the checkout page and you will be automatically redirected to the V12 Finance website to complete your application. Please note, you must complete your finance application within 45 minutes. What
If you are 16 years or under by 1st August 2025, your Season Ticket will be priced at the junior rate. If you are 17 - 21 years of age by 1st August 2025, your Season Ticket will be priced at the young adult rate.If you are 22 - 64 years of age by 1st August 2025, your Season Ticket will be priced a
There are a very limited amount of car parking spaces available in Stanley Park. If you would like a parking space, you'll need to request this at the time of booking your match ticket by contacting the Disability Team on +44 151 264 2500 and selecting the Disabled Ticketing option, or by using the
Match day
A digital version of the matchday programme is available to purchase here.Should this format not be a suitable alternative, please contact our dedicated Disability Team on 0151 264 2500, selecting the option for disabled supporter enquiries, or via email through our Contact Us page.
Yes, as we understand that some junior supporters will not have a phone. Therefore if you log into their account on your phone, you can download the NFC pass to your phone as the accompanying adult. This means you will have multiple passes on your phone.When you approach the turnstile, select your j
If you have received an email inviting you to complete Fan Update but cannot access the site, or you have not received an email but think you should have, please Contact Us via email or @LFCHelp.
Fan Update
If you are having issues completing the Fan Update process, or have any queries, please contact our Supporter Services Team via email and they will get back to you to assist you further.
Overview of Fan UpdateThere are 4 steps to complete Fan Update, and it will take approximately 5 minutes:1.Login to Fan Update and check the key details we hold for you2.Capture your photo ID 3.Confirm your personal details and contact information4.We’ll validate your Fan Update submission and con
Wheelchair spaces are located in the Lower Anfield Road, all tiers of the Main Stand and the Kop. In both the Lower Anfield Road and the Kop, there is availability for up to two personal assistants to accompany each wheelchair user. Ambulant supporters can sit in any area of the ground. More accessi
Stadium and Facilities
You must provide one of the following forms of photo ID:PassportDriving licenseIdentity card, including the Post Office PASS CardYour ID must be valid (not expired) and will be subject to validation checks. If you don't have a passport or driving licence, the Post Office PASS Card is an afford
