HELP CENTRE HOME
LIVERPOOLFC.COM
Standard Chartered
Can't find what you're looking for?
Ask a question
Official
Accepted
Unanswered
Advanced Filters
Registered users can download the fixture calendar for the Men's, Women's, U18's and U21's teams once they are released for the forthcoming season.Please go to the Website, click on 'Fixtures and Teams' and click on 'Fixtures' for the team you require. Click on the yellow 'Add Fixtures to Calendar'
Knowledge base article
•
ALL RED Video Support
Like other club channels, All Red Video is not permitted to broadcast live first team games on the website or TV channel as match coverage is restricted by broadcast regulations. This includes Premier League fixtures and all other competitive competitions. We do, however, screen live some academy an
Overview of Fan Update There are 4 steps to complete Fan Update, and it will take approximately 5 minutes: 1.Login to Fan Update and check the key details we hold for you 2.Capture your photo ID 3.Confirm your personal details and contact information 4.We’ll validate your Fan Update submission a
Fan Update
Waiting list numbers are temporarily unavailable on your account while the Club undertakes the Single Sign On (SSO) process. Waiting list positions will be updated prior to the end of the season, following the SSO deadline on 9th March. Go to My Account to ensure that your contact details are corr
Season Ticket Waiting List
Click here and enter your email and password, once logged in you can update your address and contact details.
As part of the Fan Update process, which was introduced to ensure we hold accurate, up‑to‑date information about who is using a season ticket to access Anfield, each application must be registered to one supporter. Therefore, all details submitted for the season ticket waiting list must belong to th
There are no plans to open the Season Ticket Waiting List at the moment, any updates will be announced online.
Waiting list numbers are temporarily unavailable on your account while the Club undertakes the Single Sign On (SSO) process. Waiting list positions will be updated prior to the end of the season, following the SSO deadline on 9th March.
To link your Supporter ID to your All Red account, click here. If you have ever created an account on Liverpoolfc.com, purchased from our Online Store, or watched videos online in All Red Video, you'll have an All Red account. You can use this to login. If you don't have a All Red account, click
Single Sign On (SSO)
Supporter Services Our Supporter Services team can help with nearly all club enquiries, including: Season and General Admission Ticketing All Red Membership LFC Online Store and Retail stores Stadium Tours All Red Video Fan Mail and Requests Complaints, Suggestions and Thank You's 🔗 Visit our S
call
contact information
chat
email address
+5
Contact Us
Now SSO has been enabled, you must create (if you haven't already) and link your MyLFC account to your existing Supporter ID to be able to access your Ticketing/Membership account. You need to connect your ticketing and membership accounts together. Step 1. Login to/create a MyLFC Account by cli
Currently, supporters may have multiple accounts for logging into the different areas of liverpoolfc.com: To use All Red Video, the Online Store or All Red, you would log in using an email address and password To buy Tickets or manage your Membership, you would log in using your supporter ID and p
If you can succesfully login to My Account using your email address, you have succesfully completed SSO. You can check your supporter ID once you are logged in.
If your email address appears on more than one ticketing/membership account but you only use one of them, there is no action required on the account you don’t use, any unused accounts will be deactivated.
Once you've submitted your details successfully, you'll see a page confirming that your Fan Update has been submitted and is pending validation. After that we will review your submission. If we have any questions, we'll be in touch. Otherwise, we will approve your submission and send you an email co
When invited disabled Members will need to complete the Fan Update process for their All Red account. For more information on when and how you will be contacted, see our article What is LFC Fan Update, why is the Club doing it, and who needs to complete it? Any personal assistant accounts will not b
No, please follow the process in the system and try to upload your photo ID, you have three attempts to successfully upload your ID. If after three attempts you are unsuccessful, you'll be temporarily blocked, and you'll be prompted to fill out a short form which goes to the Fan Update team. The tea
Fan Update is the club's identification scheme. It was launched in 2019 as part of our ongoing commitment to make Anfield Stadium more secure for fans by knowing who is in the stadium, and with the aim of making the process of buying tickets as fair as possible. The scheme ensures that all supporter
Supporters are contacted via email when they are required to complete Fan Update. If you have not received an invite to complete the process and believe you should have, please Contact Us via email or @LFCHelp on X.
If you've been invited to complete Fan Update and fail to do so, you won't be able to buy tickets in future sales or attend any matches at Anfield using the account we asked you to complete Fan Update for. Any tickets bought by or currently held by the account (e.g. transferred to it via Ticket Forw