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I have completed the Fan Update process; do I need to do anything else?

Once you've submitted your details successfully, you'll see a page confirming that your Fan Update has been submitted and is pending validation.After that we will review your submission. If we have any questions, we'll be in touch. Otherwise, we will approve your submission and send y

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I have already completed the Fan Update process, but I need to make a change. Can I use the Fan Update site again?

You can only use the site to validate your Fan Update details once. If you need to modify your validation please Contact Us and a member of our team will be able to help.

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How long does it take for my Fan Update submission to be validated?

It can take up to seven working days for you to receive confirmation that your Fan Update submission has been validated.After reviewing your application, we will email you to confirm your validation, or follow up with any questions.

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What is LFC Fan Update, why is the Club doing it, and who needs to complete it?

Fan Update is the club's identification scheme. It was launched in 2019 as part of our ongoing commitment to make Anfield Stadium more secure for fans by knowing who is in the stadium, and with the aim of making the process of buying tickets as fair as possible. The scheme ensures that all supp

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I am a Member/Season Ticket Holder and I’m not receiving the email notifications about new issues of the eMagazine. How can I receive them to my inbox?

The most likely reason is that your contact preferences are either not up-to-date or you have opted out of marketing communications.Please log in to your Membership/Season Ticker account here, then:On a computerHover your mouse over the Your Name (My Account) text in the top-right of the pageChoose

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How do I get the eMagazine and what does it cost?

How do I get the eMagazine?Just go to emag.liverpoolfc.com to access the magazine. All you will need is a free MyLFC account, and a device with an internet connection and web browser, such as a smartphone, tablet or computer. This is a free account and is open to all fans, regardless of whether you

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How can I participate in MyLFC?

How can I participate? ​As long as you are registered on the official LFC website or Official LFC App you will be able to access the MyLFC area and participate via the Official LFC App. You can find a link to MyLFC in the Official LFC App navigation. What does it cost to participate? It’s free to pa

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About MyLFC

What is MyLFC? ​MyLFC is where fans registered via the official LFC website or Official LFC App can find exclusive benefits just for being a fan. You can also earn extra benefits and rewards by regularly using the various features of the Official LFC App and website. Why have you created MyLFC? We w

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Ways to Earn Points in MyLFC

How it worksWhat do I have to do to earn or win?You must complete a range of easy tasks in order to earn points. When you have enough points you will be able to redeem them for your chosen rewards. You can view the current set of tasks, benefits and rewards within the MyLFC area of the Official LFC

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MyLFC - Password Reset

If you are having an issue resetting your password, please go to https://www.liverpoolfc.com/my-lfc/login/forgotten-password and try again.This should allow you to reset your password.Following this, please login here https://account.liverpoolfc.com/If you are still experiencing an issue, please rep

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Ways to Redeem Points in MyLFC

How do I redeem the benefits and rewards I've earned?Once you have completed some tasks, you may have earned enough points to redeem some benefits & rewards. The benefits & rewards will be listed within the MyLFC area of the Official LFC App. You use your accumulated points to redeem th

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How to access MyLFC Benefits and Rewards

What benefits can I access? Registered users will be able to access exclusive benefits including the “Walk On” emagazine, our brand new egaming platform “LFC Gaming”, competitions, polls, forums, the LFC Newsletter, match commentary, video content and more. What benefits can I earn and what can I wi

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How do I create an announcement/post to my OLSC?

When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Create announcement” you will have the option to set a title, description and an image.

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How do I invite members to the OLSC group on MyLFC?

1. Log into MyLFC and tap to go into your OLSC. 2. Tap on Members, where it lists how many Members you currently have. 3. Tap to invite Members. 4. This will then give you the option to invite via SMS, Whatsapp, Email or copy the invite code. 5. Send the invite code to your Members. Make sure that y

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How do I manage members?

When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Manage members” you are able to search for members by name, remove them from the group, but also see MyLF

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How do I create an event?

When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Create event” you will have the option to set a title, description, location, date/time and an image. Onc

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How do I edit the group’s information?

When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Edit group info” you will have the option to edit group name, description, location name, location and ph

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How do I add or manage the group’s locations?

When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Add group locations” you will have the option to set a location name, address and an image. Once you clic

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How do I spend points or redeem rewards earned by my OLSC?

1. Go to your OLSC Homepage2. Tap on ‘Redeem’3. This will display all the items that you can spend your points on4. Tap on the item you want to spend points on.5. Tap to enter and go through the entry process and then tap to confirm6. This will give you entry and subtract the points from your OLSC a

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How do I accept, reject or remove members of the OLSC group on MyLFC?

1. Log into MyLFC and go to your OLSC homepage. 2. Tap on your Members (where it states how many Members you have). This will take you to the list of your Members in your OLSC. 3. Tap on Requests, this will show you who has tried to join your OLSC. 4. Tap Accept to allow a fan into your OLSC. Tap ‘R

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