HELP CENTRE HOME
LIVERPOOLFC.COM
Standard Chartered
Can't find what you're looking for?
Ask a question
Official
Accepted
Unanswered
Advanced Filters
You can subscribe to LFCTV on Sky if you live in the UK or Ireland, and also on Virgin Media if you are in the UK by contacting your service provider. If you are overseas then access to the channel is available online via the club's video on-demand service All Red Video. The subscription costs £
Knowledge base article
•
ALL RED Video Subscription Support
The Anfield store is being refurbished and will close at 5:30pm on Saturday 26 May 2025. The store will re-open before the start of the 2025/26 season. A temporary store will be open in the Kop Bar from Wednesday 28th May 2025 and will remain open until the refusbishment work is complete.
Club Stores
If you are having an issue resetting your password, please click here and try again. This should allow you to reset your password. Following this, please login here If you are still experiencing an issue, please reply with a screen shot showing your error message and confirm which browser you are us
ALL RED Rewards
The majority of fans should only have 1 account. However, there are some scenarios when a fan could have more than one account, for example: A disabled fan who has 1 or 2 personal assistants who attend the match with them A priority rights holder who has more than 1 priority rights account The e
Single Sign On (SSO)
If you've multiple supporter ID numbers associated with your email address, each Ticketing/Membership account will need a unique email address linked to it, to reflect that each account is for a unique individual. By "unique email address", we mean the same email address can't be used on any other T
If your email address appears on more than one ticketing/membership account but you only use one of them, there is no action required on the account you don’t use. When single sign on launches, you will be able to link your ALL RED account to the ticketing/membership account you want to continue u
Currently, supporters may have multiple accounts for logging into the different areas of liverpoolfc.com: •To use ALL RED Video, the Online Store or ALL RED, you will log in using an email address and password •To buy Tickets or manage your Membership, you will log in using a Supporter ID and passwo
Error message displayed: 'Error linking account due to empty details.' This error will appear if your existing ALL RED account has an invalid date of birth against it. You can fix this by following these steps: Click Logout to sign-out of the linking process or click here. Now log in to your exi
What is ALL RED Rewards? ALL RED Rewards is where fans registered via the official LFC website or Official LFC App can find exclusive benefits just for being a fan. You can also earn extra benefits and rewards by regularly using the various features of the Official LFC App and website. Why have yo
How can I participate? As long as you are registered on the official LFC website or Official LFC App you will be able to access the ALL RED Rewards area and participate via the Official LFC App. You can find a link to ALL RED Rewards in the Official LFC App navigation. What does it cost to partici
How do I get the eMagazine? Just go to emag.liverpoolfc.com to access the magazine. All you will need is a free ALL RED account, and a device with an internet connection and web browser, such as a smartphone, tablet or computer. This is a free account and is open to all fans, regardless of whether y
What benefits can I access? Registered users will be able to access exclusive benefits including the “Walk On” emagazine, prize draws, polls, forums, the LFC Newsletter, match commentary, video content and more. What benefits can I earn and what can I win via prize draws? Benefits, rewards & prizes
The most likely reason is that your contact preferences are either not up-to-date or you have opted out of marketing communications. Please log in to your ALL RED account here, then: On a computer Hover your mouse over the Your Name (My Account) text in the top-right of the page Choose 'Personal det
How it works What do I have to do to earn or win? You must complete a range of easy tasks in order to earn points. When you have enough points you will be able to redeem them for your chosen rewards. You can view the current set of tasks, benefits and rewards within the ALL RED Rewards area of the O
How do I redeem the benefits and rewards I've earned? Once you have completed some tasks, you may have earned enough points to redeem some benefits & rewards. The benefits & rewards will be listed within the ALL RED Rewards area of the Official LFC website. You use your accumulated points to redeem
Yes, you have your individual total on the ALL RED Rewards homepage, this is your points total and you can earn points separately as an individual from your OLSC and enjoy ALL RED Rewards as you please. The points collected for the OLSC are based on completing different activity and any points colle
ALL RED Rewards for Official Liverpool Supporters Clubs (OLSC)
An Admin can invite Members to join, earn points as the group, accept Members into the group and promote others to also be Admins. Please be certain that this user can be trusted and that their details are correct before giving them admin privileges. 1. Log in to ALL RED Rewards and go onto your OLS
ALL RED Rewards for OLSC Committee Members
1. Log into ALL RED Rewards and go to your OLSC homepage. 2. Tap on your Members (where it states how many Members you have). This will take you to the list of your Members in your OLSC. 3. Tap on Requests, this will show you who has tried to join your OLSC. 4. Tap Accept to allow a fan into your OL
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Add group locations” you will have the option to set a location name, address and an image. Onc
When you log in to ALL RED Rewards and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Create event” you will have the option to set a title, description, location, date/time and an
