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How do I link my Ticketing/Membership account with my All Red account?

​ To link your Supporter ID to your All Red account, click here. ​ If you have ever created an account on Liverpoolfc.com, purchased from our Online Store, or watched videos online in All Red Video, you'll have an All Red account. You can use this to login. If you don't have a All Red account, click

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What is Single Sign On (SSO), and why are we doing this?

Currently, supporters may have multiple accounts for logging into the different areas of liverpoolfc.com: ​ To use All Red Video, the Online Store or All Red, you would log in using an email address and password To buy Tickets or manage your Membership, you would log in using your supporter ID and p

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I've been contacted to complete Single Sign On, what do I do?

Now SSO has been enabled, you must create (if you haven't already) and link your MyLFC account to your existing Supporter ID to be able to access your Ticketing/Membership account. ​ You need to connect your ticketing and membership accounts together. ​ Step 1. Login to/create a MyLFC Account by cli

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How do I know if I have already completed SSO?

If you can succesfully login to My Account using your email address, you have succesfully completed SSO. You can check your supporter ID once you are logged in. ​

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My email address appears on an account I no longer use, do I need to do anything?

If your email address appears on more than one ticketing/membership account but you only use one of them, there is no action required on the account you don’t use, any unused accounts will be deactivated. ​

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I have completed the Fan Update process; do I need to do anything else?

Once you've submitted your details successfully, you'll see a page confirming that your Fan Update has been submitted and is pending validation. After that we will review your submission. If we have any questions, we'll be in touch. Otherwise, we will approve your submission and send you an email co

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I am disabled – do I have to complete the LFC Fan Update process for my personal assistant too?

When invited disabled Members will need to complete the Fan Update process for their All Red account. For more information on when and how you will be contacted, see our article What is LFC Fan Update, why is the Club doing it, and who needs to complete it? Any personal assistant accounts will not b

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I'm having difficulty uploading my Photo ID to the system - can I bring it in to the Ticket Office at Anfield?

No, please follow the process in the system and try to upload your photo ID, you have three attempts to successfully upload your ID. If after three attempts you are unsuccessful, you'll be temporarily blocked, and you'll be prompted to fill out a short form which goes to the Fan Update team. The tea

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What is LFC Fan Update, why is the Club doing it, and who needs to complete it?

Fan Update is the club's identification scheme. It was launched in 2019 as part of our ongoing commitment to make Anfield Stadium more secure for fans by knowing who is in the stadium, and with the aim of making the process of buying tickets as fair as possible. The scheme ensures that all supporter

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I've not received an invite to complete Fan Update, why?

Supporters are contacted via email when they are required to complete Fan Update. If you have not received an invite to complete the process and believe you should have, please Contact Us via email or @LFCHelp on X.

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What happens if I don't complete Fan Update?

If you've been invited to complete Fan Update and fail to do so, you won't be able to buy tickets in future sales or attend any matches at Anfield using the account we asked you to complete Fan Update for. Any tickets bought by or currently held by the account (e.g. transferred to it via Ticket Forw

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Why do I get an error message when attempting to verify my details?

Error message displayed: 'Error linking account due to empty details.' ​ This error will appear if your existing ALL RED account has an invalid date of birth against it. You can fix this by following these steps: ​ Click Logout to sign-out of the linking process or click here. Now log in to your exi

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How do I create a new email account for a child or dependent to login to LFC?

Most online services that you log in to today need a unique email address for each account you want to create, and this is the same for new accounts created with LFC. (A unique email address means that email is not used on another account.) If you are setting up a Ticketing or Membership account for

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I have multiple accounts/supporter ID's, how do I complete SSO?

If you have multiple supporter ID's associated with your email address, each Ticketing/Membership account can only have a unique email address linked to it, to reflect that each account is for a unique individual. The same email address can't be used on any other Ticketing/Membership accounts. You w

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Why can’t I have multiple entries on the season ticket waiting list?

As part of the Fan Update process, which was introduced to ensure we hold accurate, up‑to‑date information about who is using a season ticket to access Anfield, each application must be registered to one supporter. Therefore, all details submitted for the season ticket waiting list must belong to th

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I am on the Season Ticket Waiting List, when will I be notified if I am going to be offered a Season Ticket?

Those supporters next on the waiting list will be contacted by Liverpool FC should an offer become available. Go to My Account to ensure that your contact details are correct so you don't miss out on important updates and reminders. To check your position on the Season Ticket Waiting List, click her

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How do I update my address or contact details for the Waiting List?

Click here and enter your email and password, once logged in you can update your address and contact details.

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Why wasn't I contacted about the consolidation project in 2011?

Liverpool FC made every effort to contact all 70,000 fans at the registered address and publicised the project extensively on the LFC website. The project is now closed and further applications to join cannot be pursued due to the time elapsed.

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How is the Waiting List organised?

The list is ordered chronologically and those who have been on the list the longest will be offered a Season Ticket first.

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I don't agree with my position on the Waiting List - can I do anything about it?

The positions on the list have been checked and audited at each stage of the consolidation process. Due to the time that has elapsed since the launch of the official waiting list project we are unable to pursue any further queries about list positions.

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