How will supporters be selected for the digital NFC trial?

The trial will apply to those supporters who choose to purchase tickets in a specific block. All other tickets will be issued as paper tickets. Details of the block(s) selected will be added to the ticketing site before you purchase your ticket(s).

If I select tickets in the block identified for the NFC trial, when will I be sent my digital ticket? 

We will send you an email which will include a link to download your NFC pass. Dates of when your NFC Pass will be emailed to you will be published on our Away Ticket Delivery & Collection page.

If I am the lead booker, will I be sent the NFC pass for each person in my booking?

No, each individual supporter will be sent their own NFC pass to download.

I haven’t received my NFC pass or I am having difficulty downloading the NFC pass to my smartphone – what do I do?

Please contact Supporter Services and choose the Ticketing option when asked what your query is about.

Can I give my NFC Pass to someone else?

No, tickets for away games are non-transferrable and cannot be forwarded or distributed to another supporter.

What do I do on match day if my NFC Pass isn’t working?

The email we send with your NFC pass will have information on how to get help with any issues on match day.