Why am I being asked to change my password?
At Liverpool FC we are committed to keeping your personal data safe and secure. We have recently updated our password complexity rules, so you may be asked to update your password when you next try to log in to some of our sites.
We may ask you to reset your password on the following sites:
To reset your password please click on the 'forgotten password' link within the login box. You will then be sent an email detailing how to reset your password.
When setting a new password, make sure it meets the following requirements:
- Between 8 and 30 characters long
- Contains a mix of capital and lower case letters
- Contains at least one number
- Contains at least one special character, e.g. !@#$%^()=?;:.
You won't be able to use a password that doesn't meet these requirements or has been used before on this or another one of our systems, so if your new password is rejected please try another password that you don't use anywhere else.
Need more help, or can't find what you're looking for? Contact Us
How to reset your Membership password
Problems receiving your password reset link It’s best to use Google Chrome on a PC or a laptop to change your password instead of using mobile/tablet browsers If your email service has a Safe Senders feature, please add ...
How do I change my password for the new ticketing system?
Login here, go to ‘Personal Details’ and click ‘Change Password’.
Why can't I log in in to the Members' Area?
If you are seeing this error message when trying to log in to the Members' Area using your existing details, you need to reset your password: Wrong username or password provided. You may need to update your password, please click here to reset your ...
LFCTV Frequently Asked Questions.
You can subscribe to LFCTV on Sky if you live in the UK or Ireland, and also on Virgin Media if you are in the UK via our LFCTV page. If you are overseas then access to the channel is available online via the club's video on-demand service LFCTV GO. ...
Advice on resetting your password for the new Ticketing system
Problems receiving your password reset email If you are having problems receiving your password reset email, there are a couple of things you can do to make sure the email reaches you: Check that you are entering your Supporter ID without any leading ...