LFCTV GO App FAQs

LFCTV GO App FAQs

 

How do I download the Official LFCTV GO App?

It’s really easy to download the Official LFCTV GO App from your smartphone or tablet device. If you’re using an iPhone, iPad or Apple device just head to the App Store. If you’re on an Android device, simply go to the Play Store.

 

How do I update my payment details in the Official LFCTV GO App?

If you subscribed via the Official LFCTV GO App, please go to the respective store to manage your subscription and payment details.

Please do not contact LFC directly as we do not have access to this information.

 

How do I cancel my subscription in the Official LFCTV GO App?

If you are subscribed via iOS, you can manage subscriptions and turn off your auto-renewal by going to your iTunes account settings on your desktop or device after purchase. Once logged into iTunes, go to: View Account > Subscriptions > Manage

If you are subscribed via Android, you can unsubscribe via your Google Play account or Google Wallet on your desktop or device.

Please do not contact LFC directly as we do not have access to cancel App subscriptions.

 

I cannot view LFCTV GO outside of my household?

An LFCTV GO account can be shared by people who live together in one household. People who are not in your household will need to sign up for their own account to watch LFCTV GO. A Household is a group of the devices connected to the internet at the main place you watch LFCTV GO.

 

iOS and Android Subscription Information

iOS - Payment will be charged to iTunes Account at confirmation of purchase.

Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.

Your account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal.

Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase.

 

Android - If you purchase your subscription through your Google Play account, you may need to enter your Google Play username and password at the point of payment and you will be asked to confirm your subscription.

Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.

Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal.

You can manage your subscription and auto-renewal may be turned off by going to your Account Settings after purchase.

 

 

 



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