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• Season Ticket Auto Cup Scheme FAQs

  Will I need to meet eligibility criteria to join the Auto Cup Scheme for the 2023/24 Season? Yes, season ticket holders are subject to the same qualifying criteria as members. This allows for a much fairer process for all supporters who would like to ...

• My Membership is on Auto-Renewal, when will my payment be taken?

  The payment run will begin on Tuesday 9th May 2023 and is expected to take up to 10 days to be processed. Auto-renewal payments are not taken in any specific order, so if you have multiple Memberships linked to one payment card, they may be taken at ...

• What happens if my Auto Cup Scheme payment fails?

  If your payment fails then your ticket will be reserved for a period of time and you will be contacted by email or SMS to inform you. You can then login and purchase your ticket. If you do not purchase a ticket for the match then you will be removed ...

• Will I still be able to purchase tickets on behalf of my Friends & Family when Single Sign On is in place?

  Yes, you will still be able to buy tickets for Friends & Family that are linked to your account in the same way as now. 

• How do I remove myself from the Membership auto-renewal process?

  Follow these steps to stop your Membership auto-renewing: Login to My Account Click the 'Memberships' tab Tick the Membership Type you have Click the red ‘Manage Auto-Renew’ button Remove the tick from the ‘Auto-Renew 2023/24' option Click ‘OK’ If ...