How can I find out if my seat has been resold for a specific game?
You will see a message in your Ticket Resale section in My Account confirming if your ticket has been sold:
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How much will I receive if I return my seat for sale via the Ticket Exchange for a Premier League home game and it is resold?
Season Ticket Holders will receive 1/19th of the price they paid for their Season Ticket. Official Members will receive 100% of the price they paid for the ticket. When you return your seat, you can choose one of 2 options: Choose to have the funds ...
How will I be refunded if my seat is resold on the Ticket Exchange?
When you return your seat, you can choose one of 2 options. Choose to have the funds transferred to your bank account Choose to have the funds stored within the 'Ticket Cash' option in My Account. Ticket Cash can be used against future online ticket ...
Am I able to transfer my seat to someone else if I cannot make it to a game, and how do I do this?
1. Can I transfer my seat, and what are the rules? Yes you can. For the 2022/23 Season onwards we have replaced the old Ticket Distribution service with Ticket Forwarding. Ticket Forwarding is a secure way for supporters to send a spare ticket to one ...
I have released my seat for a game I now want to attend, what do I do?
If your hasn't been sold yet, you cancel your request in your Ticket Resale section in My Account: For a full step-by-step guide, go to our Ticket Exchange page.
I can't find Apple Wallet on my iPhone?
From iOS version 16.1 onwards, it's possible to remove Apple Wallet from your iPhone. If you can't find your Apple Wallet, go to the App Store on your phone and search 'Apple Wallet'. If you have removed it by accident, you will have the option to ...