How can I check if I am guaranteed tickets during the Members Sale?
To be guaranteed a ticket you must purchase a 2023/24 Membership and have 13 or more Premier League home match credits recorded from season 2022/23. You also need to ensure you register to purchase tickets, even if you are guaranteed. For full information on registering and purchasing tickets click here
You can log
into My Account
to 'History' to check your purchase history.
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Ballot FAQs for Members' Sale
How can I check if I am successful in the ballot? For the Premier League home games due to be played from August 2023 until the end of the year, ballot results were communicated on Monday 17 July, with ticket sales starting week commencing 24 July. ...
Sale FAQs for Members' Sale
When is the Members Ticket Sale taking place? There are two registration periods within the 2023-24 season. The first of these took place in July for games played up until 31st December and the second will take place in October/November, for games to ...
Why can't I log in to the Members' Area?
If you are seeing this error message when trying to log in to the Members' Area using your existing details, you need to reset your password: Wrong Supporter ID or password provided. You may need to update your password, please click here to reset ...
What are the changes and how do I check my credits?
When were the changes announced and what are they? Details are in the news story we published on July 12 2022, but we've summarised them below. Unless you forwarded your ticket, sold it on the Ticket Exchange or you did not attend and the seat was ...
How to reset your Membership password
Problems receiving your password reset link It’s best to use Google Chrome on a PC or a laptop to change your password instead of using mobile/tablet browsers If your email service has a Safe Senders feature, please add ...