When shopping online how can I be sure I'm ordering from the Liverpool FC Official Store?
Liverpool FC have recently received complaints and returns from supporters who have purchased counterfeit products online.
To protect yourself when shopping online, we advise:
- Check the domain name of the website you are shopping on. The only Liverpool FC Official Store is https://store.liverpoolfc.com
- Compare the price of the item to the price on the Liverpool FC Official Store. If the price is significantly lower than the Liverpool FC Official Store, it may be counterfeit
If you never receive any goods after placing an order, and believe the reason is that you ordered from a counterfeit site and have been a victim of fraud, we recommend you contact your bank. They may be able to recover the funds by reversing your payment.
Need more help, or can't find what you're looking for? Contact Us
How do I activate my Membership discount on the Official Liverpool FC Store?
To access your Membership discount, you need to link your Membership to your Official Liverpool FC Store account. After doing this, you will automatically receive your 10% discount on every qualifying purchase you make during the season. To link your ...
I have received a message from LFC asking me to give feedback about my recent experience contacting you - is it genuine?
We really value supporter feedback and want to make sure that you always have a positive experience when you contact our Fan Services or Ticketing Services teams. After you contact us, you might be invited to complete a short survey. Genuine requests ...
What are my benefits as an LFC Official Member?
You can find out a full list of the benefits for each Membership type in the table below. (If you're having trouble viewing the table, you can also download it as a PDF if you scroll down further)
Official LFC Club Stores information
There are 6 Official LFC stores in the UK. For opening times and contact details for each UK store please click here. There are also Official LFC stores in Ireland, Indonesia and Malaysia. For opening times and contact details for International ...
In Store Order FAQs
What happens if after placing my order I want to change my items or delivery address? Once you've placed your order, we can't change any details. If you no longer need something you ordered, you can return the item(s) to the store with an itemised ...