The item I want is out of stock - is it coming back?
We get stock deliveries throughout the year. You can be among the first to know about re-stocks by following the Official LFC Retail Twitter account
. We'll also put updates on the Online Store.
We often re-stock our own collections, so the best thing to do is check the Online Store regularly to see if the item you're interested in is available.
Official LFC stores
If we are sold out online and you live
near an Official LFC store, you may find that the item you're after is
available there. Store details can be found here
Need more help, or can't find what you're looking for? Contact Us
Can I return an item for a refund or exchange?
Returning something you ordered online If there's a problem with an item you ordered (it's damaged, faulty, or we sent you the wrong item), you can return it to us for a refund. You can also return some unwanted products, but exclusions apply - for ...
Can I amend or cancel a pre-order item?
Pre-orders cannot be amended due to the large volume of orders we process. We are also unable to split any orders that include pre-order items. All items ordered with a pre-order item will be despatched together in the 'week commencing' date for that ...
In Store Order FAQs
What happens if after placing my order I want to change my items or delivery address? Once you've placed your order, we can't change any details. If you no longer need something you ordered, you can return the item(s) to the store with an itemised ...
I want to take my disabled child to a match at Anfield, how do I get tickets?
Liverpool FC have a dedicated team dealing with disabled supporters enquiries and tickets, the LFC website is also a good place to find information. Before applying for match tickets, disabled supporters will be required to register with Liverpool ...
I have released my seat for a game I now want to attend, what do I do?
If your hasn't been sold yet, you cancel your request in your Ticket Resale section in My Account: For a full step-by-step guide, go to our Ticket Exchange page.