How do I log a complaint regarding an act of discrimination against myself or other people?
Any feedback or complaints that involve any acts of discrimination against yourself or other people should be submitted through our Contact Us page here
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How can I make a complaint on a match day?
If you do have reason to complain on a match day, please speak to a member of our Fan Support Team, a Match Steward or a uniformed member of staff who can help to resolve the issue. We find that most complaints can be resolved at the time of the ...
How do I say thank you, make a suggestion, or make a complaint?
We work hard to try to make sure every experience Liverpool FC delivers is a great one. We want to let our teams know when they have done well and learn where things could be done differently and therefore really value your feedback. So, if you wish ...
Why can't I log in in to the Members' Area?
If you are seeing this error message when trying to log in to the Members' Area using your existing details, you need to reset your password: Wrong username or password provided. You may need to update your password, please click here to reset your ...
How many people will be on the tour with me?
We will be limiting the number of visitors on tour to allow everyone to enjoy the stadium experience safely whilst maintaining a safe social distance. During your tour we ask you to keep your distance from other visitors.
I have forgotten my Supporter ID, how can I log in?
You can retrieve your Supporter ID by clicking here.