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Season Ticket Finance FAQs

How to applyHow do I apply for finance to pay for my Season Ticket? ​Select the V12 Finance option at the checkout page and you will be automatically redirected to the V12 Finance website to complete your application. Please note, you must complete your finance application within 45 minutes.   What

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Where are the mobility aid storage pods located?

Storage pods are located by the Main Stand, Kop and Kenny Dalglish Stand. If your request to store a mobility aid is successful, you will be assigned a location close to your designated turnstile.​​

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Can I add a personalised number to the third kit youth shorts or green goalkeeper shorts?

Not yet. This option will be made available later in September.

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Where will squad numbers be printed on shorts with the vertical swoosh?

Short numbers will be applied and printed ABOVE the vertical swoosh on all associated styles. In all cases, the visualisation on the kit builder is a guide and is not a 100% accurate representation of how the name and number will fit on the shirt. Visual previews act a guide to show the style of pri

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When will additional 24/25 training styles be made available to purchase?

LFC’s 2024/25 Home Training and Lifestyle collection will be revealed in full and made available to purchase on Thursday 16th May.

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I am a disabled Season Ticket holder/Member. Can I return my seats via the Ticket Exchange?

Disabled Season Ticket holders and Members are able to return their tickets via the Ticket Exchange. Please visit http://www.liverpoolfc.com/tickets/ticket-exchange and follow the online Ticket Exchange release instructions. Alternatively, please phone the Disability ticketing team on 0151 264 2500.

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Can I purchase a long sleeved 24/25 outfield away shirt?

Long sleeve versions of the 24/25 away shirt will not be available to purchase.

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Getting a refund if a fixture is cancelled, postponed, played behind closed doors or with reduced capacity.

In the unfortunate event that the Club has to cancel your ticket because the seat you bought for a match is no longer available, we will strive to return your money to you as soon as possible. These are the general guidelines that apply to refunds:Refund procedure by ticket typeGeneral Admission/Mem

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Railed Seating Trial at Anfield

Information about Railed Seating Q: Does this mean fans can stand?A: Anfield will remain an all-seater stadium and the areas with the new seats and safety rails are not ‘safe standing’ areas. We want fans to sit safely. Rail seating creates a barrier to protect supporters in those areas flagged as a

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How do I manage members?

When you log in to MyLFC and navigate to the OLSC group page (via the Supporter Club navigation item), you will see a menu on the right of the page with various group management options. Within “Manage members” you are able to search for members by name, remove them from the group, but also see MyLF

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Proposed Expansion of Anfield Road

For all information relating to the expansion of Anfield Road, please click here.

anfield rd

expansion

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How and when can I renew my Season Ticket?

Click here for full details on renewing Season Tickets.

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What devices are compatible with NFC?

Most Android/Google phones and iPhone 6 and above are compatible with NFC technology. Please ensure that you are using the most up-to-date software on your device.If you are using an Android/Google phone, you need to make Google Chrome your default browser to download your pass. This can be download

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What are the different ways in which I can earn for my OLSC on MyLFC?

Live tasks can be found in the Earn section of the OLSC group homepage.

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I have booked my tour but am now showing symptoms of COVID-19. What should I do?

Please stay at home if you are experiencing any symptoms of Covid-19. For everyone’s safety please only visit us when you are feeling better. Please contact us via the link below to advise that you will not be attending your tour and we will reschedule to an alternative date free of charge.

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How does MyLFC benefit me and my OLSC?

We want to bring new, exciting and rewarding experiences to our fans across the globe. MyLFC has been created to give fans the opportunity to access experiences, gifts and other benefits, no matter where you live. MyLFC can also bring our club partners closer to you, which will benefit both the club

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Are headsets provided for match commentary for visually impaired supporters?

Visually Impaired supporters are able to order a headset with full commentary in advance of the game.Please advise if you require a headset at the time of purchasing your match ticket.Please note, all of our home match commentary is conducted in house.

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I registered/logged in and used my invitation to join link and didn’t get the pop-up?

Please go back to the message and re-enter the URL into your browser and it should appear. If you are still having difficulties, please follow the other process on how to join the group.

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Bookings and gift vouchers

Do I need to book in advance?To avoid disappointment, we highly recommend you pre-book your abseil at our website. ​Tickets can be purchased online up to the time of the abseil, so if you decide you’d like to abseil on the day, we recommend checking online to book any available places that are left.

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I have applied for a UK Citizen Card but I am experiencing difficulty with the process.

If you are experiencing issues or delays with your Citizen Card application, please keep us informed on the status of your application if you think you may miss the Fan Update completion deadline. You can view estimated timescales for how long applications usually take to be processed here.

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