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Can I edit my order instead of cancelling?

Unfortunately, no. Order can only be cancelled in full post-purchase. No edits to shipping address, email address, phone number or ordered items can be made using the order cancellation feature.

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Placing or Changing an Order

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How do I cancel my LFC order?

Important information:You can only cancel an oder within 30 minutes of checkout. If you ordered over 30 minutes ago, you won't see the 'Cancel' button by your order.Once cancelled, an order cancellation cannot be undone.To cancel an LFC order via the webstore:Login to your LFC account

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Placing or Changing an Order

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I haven’t received/can’t find my order confirmation email – how do I check my order has been accepted?

Depending on your email provider and your email settings, your confirmation email might have gone into your Junk or Spam folder. Please check there first.If you still can’t find it, you can check whether we received your order and what status it’s in by following these steps:1. Log in to your My Acc

lfc2000

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Placing or Changing an Order

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I live outside the UK - why am I not able to order some products to my country?

Because of shipping and import restrictions, we can't deliver some products to countries outside the UK or Europe. Here are the restrictions:Products classed as food or drink cannot be shipped to addresses outside the EU. This includes items like our souvenir chocolate bar and chocolate coins.Liquid

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Placing or Changing an Order

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I used a discount code to place my order. Can I use the discount code again once my order has been cancelled?

Unique, single use discount codes expire post purchase. Please contact our Supporter Services team for further assistance. Please contact Supporter Services if you experience any difficulty redeeming a live retail promotion following an order cancellation. Promotional offers are subject to their res

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Placing or Changing an Order

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Payments and refunds with Klarna

We’re excited to have partnered with Klarna so you can shop now and pay later on the Official Liverpool FC Store site.Placing an order using KlarnaHere’s how it works:Add products to your cart and select “Klarna” when you check outEnter a few personal details and you’ll know instantly if you’re appr

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Placing or Changing an Order

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