To cancel an LFC order placed through our webstore, you will need to follow the below steps:

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• Login to your LFC account - If you opted to checkout as a guest, you will need to create an LFC account and follow the below steps in order to cancel your order

• Once logged in, select 'My Account'

• Select 'My Orders'

• Underneath the 'Actions' column of your order history, you will notice a 'Cancel' button appears next to any orders that are eligible for cancellation

• Select 'Cancel' - You will then be prompted to confirm your decision to cancel the order, select 'Yes' to confirm

• Once processed you will receive confirmation of your cancellation within the same pop-up box

• Your order has now been cancelled and you will receive cancellation confirmation email.

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To cancel an LFC order via the official Liverpool FC Store app, you will need to follow the below steps:

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• Login to your LFC account - If you opted to checkout as a guest, you will need to create an LFC account and follow the below steps in order to cancel your order

• Once logged in, select the 'More' section located in the bottom right of your mobile screen

• Select 'Track My Orders'

• You will then be redirected to the website 'My Account' section

• Follow the Webstore order cancellation process above

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Please allow 5-7 business days for your refund to be returned to your account.

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Please Note

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• You can only cancel an order up to 30 minutes after completing checkout. After thirty minutes, your order cannot be cancelled

• Once an order has been cancelled it cannot be undone

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