HELP CENTRE HOME
LIVERPOOLFC.COM
Standard Chartered
Can't find what you're looking for?
Ask a question
Official
Accepted
Unanswered
Advanced Filters
If you’re not happy with the symbols you have qualified for on your Access Card/LFC Digital Access Pass, you can appeal this with the Access Card Team. Please read their Appeals Policy and Procedure for guidance on this process. The Club cannot influence the decision made by the Access Card team.
Knowledge base article
•
Registering your Access Requirements
If you have already registered your access requirements with the Club you will retain your access for season 2026/27, but you will need to register for an Access Card/LFC Digital Access Pass (DAP) for season 2027/28. You will be contacted directly with further information when it is your turn to r
At both Anfield and St Helens Stadium, the minimum age to attend a match is two years old. At Anfield, the minimum age to attend a concert is five years old. At Anfield, children below the minimum age may attend in a private box or suite provided they are always accompanied by a parent or guardian.
Stadium & Facilities
All children under the age of 16 attending a match, and under the age of 14 attending a concert, must be always accompanied by an adult aged 18 or over. At both Anfield and St Helens Stadium, the minimum age to attend a match is two years old. At Anfield, the minimum age to attend a concert is five
Children attending events at Anfield and St Helens Stadium must be accompanied by an adult aged 18 or over, subject to the following supervision ratios: Anfield Ages 2 to 16: maximum of 3 juniors per adult. St Helens Stadium Ages 2 to 11: maximum of 3 juniors per adult. Ages 12 to 16: maximum of 4 j
Parking is limited at Anfield, so please plan ahead before you travel. Non-matchdays and Stadium Tours Parking is available at Stanley Park Car Park, on the corner of Utting Avenue and Priory Road, L4 0TQ. Spaces are limited and available on a first come, first served basis. Matchdays and matchd
Transport & Parking
When you attend a match, you can show your Access Card or Liverpool FC Digital Access Pass, to a member of staff, who will be happy to provide any assistance you require. Please note that when purchasing tickets, it is essential that you select tickets that meet your requirements and are in line wit
Match Day
Wheelchair spaces are located in the Lower Anfield Road, all tiers of the Main Stand and the Kop. In both the Lower Anfield Road and the Kop, there is availability for up to two PA's to accompany each wheelchair user. Ambulant supporters can sit in any area of the ground. Accessible areas are mainly
Stadium and Facilities
NFC passes should only be added to the registered supporter’s own smartphone. However, we recognise that some junior supporters may not have access to a smartphone, and some supporters with accessibility requirements may require their pass to be held by their Personal Assistant (PA) and vice versa.
NFC Tickets & Stadium Access
Season Ticket holders and members with accessibility requirements are able to return their tickets via the Ticket Exchange. Follow the online Ticket Exchange release instructions. Alternatively, you can phone the Disability team on 0151 264 2500, option 1. If a Season Ticket holder with accessibilit
Access to Tickets
Before applying for match tickets, your child must have an active Junior All Red Membership and you must register your child’s access requirements with us. Visit our Accessibility Information page for more information on how to register. Please note that children under the age of two are not permi
There is a waiting list for all season tickets. This list is currently closed due to high levels of demand and is unlikely to open in the foreseeable future. Any further announcements will be made on our website.
There are some hospitality packages with access to wheelchair bays. For more information on availability, or if you have a specific access request due to your disability, please contact our Hospitality team. You need to have registered your access requirements with the club to be eligible to buy tic
Before applying for match tickets, you must register your accessibility requirements with us. Visit our Accessibility Information page for more information on how to do this. You will only be able to register for or purchase accessible tickets after you have been contacted by the Club regarding th
You can apply for a free Liverpool FC Digital Access Pass specifically for use with the Club. Your ID number is emailed to you by the Access Card team at Nimbus Disability once your application has been reviewed by them. You do not need to purchase a full Access Card to register your access requir
Once approved, your accessible ticket eligibility will be valid until the end of the season of the year your Access Card/LFC Digital Access Pass expires, subject to review requirements, rather than requiring a new application each season.
To register your access requirements, you firstly need to obtain an Access Card/LFCDigital Access Pass, if you don’t already have one. The Access Card application process can take up to 21 days at the point of submission however you can check the Nimbus application processing times as these may fl
Nimbus accept a wide range of documentation. View the full list of accepted evidence for a Nimbus application.
If you already have an Access Card, you will not need to renew or apply again, unless your card has expired. To register your access requirements with the Club, you need to link your access requirements with the Club. Please provide your Access Card number alongside the email address & Supporter I
Nimbus Disability is the organisation behind the Access Card scheme and works with thousands of venues, attractions, theatres, arenas and sporting organisations across the UK. The Access Card Scheme provides a trusted, independent way for disabled people to communicate their access requirements, h