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Ticket Forwarding FAQ's

For a full list of all Ticket Forwarding FAQ's please click here.

Knowledge base article

NFC Mobile Ticket Access for Android

Here's everything you need to know about accessing Anfield using your NFC mobile ticket. You can read the guide online below, or you can download a copy of the guide at the bottom of this page.How do NFC mobile tickets work?An NFC Pass (Near Field Communication) is a digital ticket that is stor

Knowledge base article

How can I work at LFC?

When any job opportunities arise they are posted on our website here. Casual/Matchday opportunities are also listed here.To apply for any of the roles you will need to register on the relevant website and apply through the link on the role you are interested in. Any email/postal applications directl

vacancies

careers

career

student

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Does LFC send Birthday/Wedding cards to fans?

Unfortunately, we are unable to have cards signed by the players for special occasions, as priority is given to charitable causes.

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Can I get a trial with LFC?

Liverpool Football Club has an extensive worldwide scouting network to identify future players. Trials are by invitation only and we are not able to look at any requests by email. At no stage will any trialist be asked to pay money in advance or be required to fill a form in to return to the Club.

academy

Knowledge base article

Top NFC FAQs

We have collected the most frequent questions from supporters about NFC ticketing in one place, to help you find the information you need. Click on any of the questions above to jump to its answer. 1. How do I download and open my NFC ticket on an Apple phone? We have a step-by-step guide on how to

Knowledge base article

I am visiting Anfield on a non-matchday. Where can I park?

If you are visiting Anfield, you can park in the Sir Kenny Dalglish Stand car park. The entrance is on Walton Breck Road, L4 0RE.Parking here is free of charge and the area is manned by members of our security staff. All vehicles will be searched at the entrance to the car park.If you are visiting f

parking

Knowledge base article

What is Liverpool's flag and banner policy?

It's important to follow the rules of the governing bodies of football and ensure that safety remains the number one priority for all supporters who come to Anfield. The current LFC flag policy is that commercially produced flags under 2m x 1m with a small pole (less than 7mm diameter and less

Knowledge base article

How will I access the stadium if I do not have a compatible smartphone?

There are two options for accessing Anfield if you don't have an NFC-compatible smartphone.1. Stadium Access CardBest option for children, or for adults regularly sitting with a Friend & Family member​Season Ticket Holders and Members who do not have a compatible smartphone can request a Stadium

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Where can I park on a match day?

There is very little parking available near to the Stadium. We strongly advise where possible that attendees utilise public transport to travel to Anfield Stadium and use the bus services provided from Liverpool City Centre.​There are a number of City Centre pay and display car parks that operate 24

Knowledge base article

Can I purchase any souvenirs whilst visiting for a tour?

We offer the following souvenirs for purchase either online when you book, or on the day of your tour:​Souvenir photographs with the replica trophies.​Bronze Package (1 printed photograph in photo booklet)  £15.00Silver Package (2 printed photographs in photo booklets) £20.00Gold Package (3 printed

Knowledge base article

Advice on resetting your password for the new Ticketing system

Problems receiving your password reset email If you are having problems receiving your password reset email, there are a couple of things you can do to make sure the email reaches you: Check that you are entering your Supporter ID without any leading zeros. Supporter IDs are between 4 and 8 digits l

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What should I wear, and can I wear fancy dress?

Minimum clothing standardsFor your safety, you need to follow these guidelines to complete the abseil:Your shoulders, midriff and upper legs should be coveredNo loose clothing please e.g. long skirts or flowing cardigansWear closed toe shoes, trainers or boots that will not fall off. Open toe shoes,

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What time should I arrive?

Participants should arrive 30 minutes prior to the scheduled abseil slot (the time should be on your ticket). Arriving after the scheduled start time means you may not be able to abseil and will not be entitled to a refund. There will be no compensation paid for consequential losses or other expense

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I live outside the UK - why am I not able to order some products to my country?

Because of shipping and import restrictions, we can't deliver some products to countries outside the UK or Europe. Here are the restrictions:Products classed as food or drink cannot be shipped to addresses outside the EU. This includes items like our souvenir chocolate bar and chocolate coins.Liquid

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Can I amend or cancel a pre-order item?

Pre-orders cannot be amended due to the large volume of orders we process. We are also unable to split any orders that include pre-order items. All items ordered with a pre-order item will be despatched together in the 'week commencing' date for that item. If you've ordered something you no longer w

lfc2000

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Champions Wall at Anfield FAQs

The final panels have been installed and the Champions Wall at Anfield is now complete.To view the FAQs for the Champions Wall at Anfield, head to Photomosaic wall (liverpoolfc.com)and click on the FAQs link at the very bottom left of the page.If you have a query regarding the Champions Wall please

champions wall

Knowledge base article

How to reset your Membership password

Problems receiving your password reset linkIt’s best to use Google Chrome on a PC or a laptop to change your password instead of using mobile/tablet browsersIf your email service has a Safe Senders feature, please add tickets@fans.emails.liverpoolfc.com to your safe sender’s list. If you don’t have

members area

password reset

membership

Knowledge base article

Error when downloading a ticket distributed to me

To download NFC Passes on Samsung phones, you need to make sure that Google Chrome is set as your default browser. Otherwise, the download will be blocked, and you will receive an error like the below:To avoid this message and download your pass, follow these steps. Changing your default browser may

Knowledge base article

Where is the Stadium Tours entrance?

The Stadium Tours Reception is located in the Main Stand, opposite the Club superstore. The closest bus stops and taxi/car drop-off points are along Walton Breck Road (A5089), which is on the same side of the stadium as the Main Stand and Club superstore:Stadiun Tours Reception location

stadium tours address

stadium tours location

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© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.