Official

Accepted

Unanswered

Advanced Filters

Search Results (319)

Activity
Selected Activity
Members Ballot Seat Allocation

How does seat preferences work? If you are successful in the ballot you will be allocated a seat based on your preferences. If I register for the ballot along with other supporters in the same transaction, will we be allocated seats together if our ballot entry is successful? Yes ​ If I register for

Knowledge base article

I’m an All Red member with 13 or more Premier League home match credits from season 24/25, do I have to register for the All Red ticket sale?

No, you will not have to register. All Red members eligible for the 13+ sale will automatically be sent a link on Monday 28 July, with Disabled supporters being sent a link on Friday 25 July, to access the Disabled sale.

Knowledge base article

I am registered Disabled, how do I register for the All Red ticket ballot?

Log in to register for the ballot. Registration is open from 10am Wednesday 16 July until 8am on Tuesday 22 July.

Knowledge base article

I am registered Disabled, if i am successful in the All Red ticket ballot will my seats be automatically allocated?

No, there will continue to be a sales period for disabled supporters who are successful in the ballot. The July sale for ballot winners will take place from 1pm until 5pm, Monday 28 July. We will continue to explore opportunities to streamline the process for disabled supporters, including the possi

Knowledge base article

I’m an All Red member with less than 13 Premier League home match credits from season 24/25, do I have to register for the All Red ticket sale?

Yes. All Red members must register to be entered into the ballot.

Knowledge base article

I currently have more than 18 Friends & Family linked to my account, what do I do?

Supporters who currently have more than 18 Friends and Family linked to their account will be required to reduce the number of accounts linked to them by 1st September 2025. Supporters with more than 18 Friends & Family linked to their account will be emailed with full details of how to manage their

Knowledge base article

What happens if I don’t want to be added to someone else’s Friends & Family list?

For someone to be able to add you to their Friends & Family list, they must know your supporter ID and postcode or surname. If someone has added you to their list without your consent, please contact Supporter Services.

Knowledge base article

Why has someone disappeared from my Friends & Family list?

This could be due to one of the following: They have chosen to remove you from their Friends & Family list. Following the changes to Friends& Family, they had more than 18 Friends & Family on their list and did not reduce this number before the deadline of 1st September and therefore have automatica

Knowledge base article

Is there a limit on how many times I can forward to the people in my Friends & Family list?

No, you can still forward ticket(s) as often as you’d like throughout the season to anyone on your Friends & Family list . The only changes are that the number of supporters linked to your Friends & Family list is now limited to 18 people, and each ticket can only be forwarded once per game.

Knowledge base article

What happens to the match credit if a ticket is forwarded?

Premier League Home Games The credit is given to the person the ticket was forwarded to, subject to them attending the game. Cup Home Games The credit remains with the original owner European Away Games The credit remains with the original owner, subject to them attending the game.

Knowledge base article

Is there a limit on the number of Friend/Family members I can be linked with for season 2025/26?

Yes, you are permitted to have up to 18 registered friends & family on your list. You are able to edit your registered friends & family until 1st September 2025, after which you'll be unable to remove from your list, and only those with less than 18 registered friends & family will be able to add to

Knowledge base article

Why are the Club now limiting the number of Friends & Family I can have?

The change has been brought in to help combat ticket misuse, one of the key areas identified from fan feedback from the recent ticketing surveys and in line with the Club's ticketing principles.

Knowledge base article

Can I remove Friends & Family from my account after 1st September 2025?

No, from 1st September 2025, the option to remove Friends & Family members from any account will be suspended for the remainder of the season.

Knowledge base article

Can I update my Friends & Family list during the 2025/26 season?

Yes, you are able to edit your registered Friends & Family list until ​September 1st 2025, after which you'll only be able to add to your list if you've not reached the 18 person threshold. ​ ​

Knowledge base article

How many Friends & Family can I link to my account?

From September 1st 2025, the maximum number of Friends & Family you can link to your account will be set to 18.

Knowledge base article

How do I remove someone from my Friends & Family list?

Log in here , select ‘My Friends & Family’ Click the 3 dots next to the person you wish to remove. Select the ‘Remove’ option. Select ‘Remove User’.

Knowledge base article

How do I add someone to my Friends & Family list?

If you already have an account, login here, select ‘My Friends & Family’ and follow the online instructions. If you do not have an account, then you should firstly register with our online ticketing service here. Once registered, you can then log in here, select ‘My Friends & Family’ and follow the

Knowledge base article

Can I add Friends & Family to my account after 1st September 2025?

Only supporters who have less than 18 Friends & Family linked to their account will continue to be able to add to their Friends & Family throughout the season, up to a maximum of 18.

Knowledge base article

What is Friends & Family?

The friends & family feature lets you link other supporters to your account, allowing you to assign tickets to each other (subject to eligibility) when making a ticket purchase, or to share your ticket with them via the club’s Ticket Forwarding service.

Knowledge base article

When is Ticket Forwarding available until for each game?

Ticket Forwarding will be enabled approximately two weeks prior to each fixture and will be advertised here. Once the Ticket Forwarding service is available, it will remain open until kick-off on matchday.

Knowledge base article

© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.